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    Government & Organizations

    Fixing Healthcare Podcast

    “A podcast with a plan to fix healthcare” featuring Dr. Robert Pearl, Jeremy Corr and Guests

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    Copyright: © New Books Network

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    Latest Episodes:
    FHC #80: 3 shocking healthcare stats + 3 beneficial healthcare laws Jan 25, 2023
    Show notes

    Without looking it up, how many Americans do you think are enrolled in Medicaid, the government-funded program that provides health coverage to low-income adults, children and families?

    The answer is one of three shocking healthcare statistics you’ll hear about on today’s program.

    Welcome back to Diving Deep, the first new episode of the new year. Each month, this show probes some of healthcare’s most complex topics and deep-seated problems.

    Today, hosts Dr. Robert Pearl and Jeremy Corr dive into a topic that’s sure to surprise listeners: three shocking healthcare statistics for 2023. But first, the hosts go inside the newly sworn-in Congress to discuss three viable, beneficial healthcare laws that could (actually) pass over the next two years. To end the show, Dr. Pearl weighs in on what leaders can do, starting in 2023, to fix the mess that is American healthcare.

    Whether you provide medical care or receive it, you’ll learn much from this conversation. To dive in, press play or peruse the helpful links below.

    HELPFUL LINKS

    • 3 Beneficial Healthcare Laws The 118th Congress Could (Actually) Pass (Forbes)
    • 3 Shocking Healthcare Statistics For 2023 (Forbes)
    • Brain, Heart Spine: The Anatomy Of Healthcare Leadership (Forbes)
    • Breaking The Rules Of Healthcare (LinkedIn Newsletter)
    • Our Real, Existential Medical Crisis? (Keen On Podcast)

    * * *

    Dr. Robert Pearl is the author of a book about medicine’s invisible yet highly influential physician culture. Check out “Uncaring: How Physician Culture Is Killing Doctors & Patients.” All profits from the book go to Doctors Without Borders.

    Fixing Healthcare is a co-production of Dr. Robert Pearl and Jeremy Corr. Subscribe to the show via Apple, Spotify, Stitcher or wherever you find podcasts. Join the conversation or suggest a guest by following the show on Twitter and LinkedIn.

    The post FHC #80: 3 shocking healthcare stats + 3 beneficial healthcare laws appeared first on Fixing Healthcare.


    FHC #79: An unfiltered look at ChatGPT and medicine Jan 18, 2023
    Show notes

    The internet (and nearly every American industry) is abuzz with a new phenomenon called ChatGPT (Generative Pre-trained Transformer), a remarkable artificial intelligence chatbot launched in November 2022 that has an uncanny ability to generate human-like text.

    Recent headlines tell of the potential havoc this AI can inflict: “ChatGPT writes medical research abstracts that can fool scientists” and “Use of ChatGPT in counseling sessions is raising ethical questions.”

    Dr. Z lauded ChatGPT’s ability to write a convincing Doc Vader script—a scary thought for the nation’s No. 1 healthcare satirist. But what else can AI accomplish? In this Unfiltered episode of Fixing Healthcare, cohosts Jeremy Corr and Dr. Robert Pearl join ZDoggMD to talk about hyper-realistic AI and explore its influence on American healthcare.

    Press play for a fresh take on this technology’s potential impact on medicine.

    * * *

    Fixing Healthcare is a co-production of Dr. Robert Pearl and Jeremy Corr. Subscribe to the show via Apple Podcasts or wherever you find podcasts. Join the conversation or suggest a guest by following the show on Twitter and LinkedIn.

    The post FHC #79: An unfiltered look at ChatGPT and medicine appeared first on Fixing Healthcare.


    FHC #78: How leadership can fix healthcare, with Dr. David Feinberg Jan 11, 2023
    Show notes

    This episode kicks off season eight of the Fixing Healthcare podcast.

    The guest: Dr. David Feinberg, currently chairman of Oracle Healthcare, former CEO of Cerner (acquired by Oracle in 2022), and previous head of both Google Health and Geisinger. This is Dr. Feinberg’s third appearance on the show. He joined hosts Dr. Robert Pearl and Jeremy Corr in season one (episode 3) and season six (episode 41).

    The focus of Season 8: How better, bolder leadership can fix American healthcare.

    As Dr. Pearl explains at the top of the podcast: “The medical and academic leaders featured on Season 8 of Fixing Healthcare will discuss the difference that strong leadership can make, both for patients and clinicians. I know their insights will be educational and inspirational. Hopefully, 2023 will be the year that our country takes the strides needed to make American healthcare, once again, the best in the world.”

    In the episode, Dr. Feinberg and the hosts discuss:

    • Getting patients to prioritize healthy choices and lifestyle changes
    • Advice for future physician leaders
    • What Google knows about maximizing public health
    • Why tech has a trust problem among patients and doctors
    • The benefits of teams and teamwork
    • The government’s role in helping people make healthy choices
    • Why good communication improves medical outcomes
    • How leaders can rebuild medical care around the patient, not the clinician
    • Whether it’s possible to achieve better quality, cost and access in healthcare—all at once?
    • What is “human capital management” in medicine?
    • Where healthcare leadership can be most effective (be it academic medical centers, community health systems or elsewhere) and the downsides of each

    Helpful links:

    David Feinberg joins Fixing Healthcare season 1 (episode 3)

    David Feinberg joins Fixing Healthcare season 6 (episode 41)

    A retrospective on Cerner’s transition to Oracle

    The man behind Larry Ellison’s health care gamble

    * * *

    Dr. Robert Pearl is the author of a new book about medicine’s invisible yet highly influential physician culture. Check out “Uncaring: How Physician Culture Is Killing Doctors & Patients.”

    Fixing Healthcare is a co-production of Dr. Robert Pearl and Jeremy Corr. Subscribe to the show via Apple, Spotify, Stitcher or wherever you find podcasts. Join the conversation or suggest a guest by following the show on Twitter and LinkedIn.

    The post FHC #78: How leadership can fix healthcare, with Dr. David Feinberg appeared first on Fixing Healthcare.


    FHC #77: Fixing Healthcare flashback with Don Berwick Jan 03, 2023
    Show notes

    This week, Fixing Healthcare hosts Jeremy Corr and Dr. Robert Pearl conclude their holiday tribute to episodes past with this 2018 interview of Dr. Don Berwick.

    Don is the former president and CEO of the Institute for Healthcare Improvement (IHI) and led the organization’s 100,000 Lives Campaign. He’s the former administrator of the Centers for Medicare & Medicaid Services (CMS) and has served on the faculty for Harvard Medical School and Harvard School of Public Health.

    This is the third and final Fixing Healthcare flashback episode—all of which have featured ideas from season one to fix American healthcare from the nation’s top leaders.

    The purpose? To quote Dr. Pearl: “My hope in replaying these ideas is to help listeners once again realize how much could be done to transform American healthcare and improve people’s lives. And simultaneously, help them recognize how far we are from delivering the excellence in healthcare Americans want, need and deserve.”

    Helpful links:

    Season 1 explainer: ‘Welcome to the toughest interview in healthcare’

    Episode 5 recap: ‘Don Berwick brings a global perspective to fixing US healthcare’

    The full transcript of this episode with Don Berwick

    Don Berwick: Profiles in leadership

    * * *

    Dr. Robert Pearl is the author of a book about medicine’s invisible yet highly influential physician culture. Check out “Uncaring: How Physician Culture Is Killing Doctors & Patients.” All profits from the book go to Doctors Without Borders.

    Fixing Healthcare is a co-production of Dr. Robert Pearl and Jeremy Corr. Subscribe to the show via Apple, Spotify, Stitcher or wherever you find podcasts. Join the conversation or suggest a guest by following the show on Twitter and LinkedIn.

    The post FHC #77: Fixing Healthcare flashback with Don Berwick appeared first on Fixing Healthcare.


    FHC #76: Fixing Healthcare flashback with Ian Morrison Dec 27, 2022
    Show notes

    This holiday season, Fixing Healthcare hosts Jeremy Corr and Dr. Robert Pearl are mixing things up with a look back in time—way back, in fact, to the season-one finale with healthcare futurist Ian Morrison.

    During this 2019 interview, Morrison earned the distinction of becoming the first (and still the only) guest to propose “Medicare Advantage for All” as a solution for fixing healthcare.

    He explained: “Medicare Advantage for All reconciles different (American) values with regard to competition and the role of government, but mandates that everybody is in the system and covered.”

    So, is “Medicare Advantage for All” a possible fix for the future of American healthcare? Did any of Morrison’s other healthcare predictions prove true? Tune in to find out.

    Helpful links:

    Season 1 explainer: ‘Welcome to the toughest interview in healthcare’

    Episode 1 recap: ‘Ian Morrison says every healthcare system sucks in its own unique way’

    The full transcript of this episode with Ian Morrison

    Ian Morrison’s website

    * * *

    Dr. Robert Pearl is the author of a book about medicine’s invisible yet highly influential physician culture. Check out “Uncaring: How Physician Culture Is Killing Doctors & Patients.” All profits from the book go to Doctors Without Borders.

    Fixing Healthcare is a co-production of Dr. Robert Pearl and Jeremy Corr. Subscribe to the show via Apple, Spotify, Stitcher or wherever you find podcasts. Join the conversation or suggest a guest by following the show on Twitter and LinkedIn.

    The post FHC #76: Fixing Healthcare flashback with Ian Morrison appeared first on Fixing Healthcare.


    CTT #68: The worst flu season in over a decade? Dec 21, 2022
    Show notes

    In this episode of Coronavirus: The Truth, Jeremy Corr and Dr. Robert Pearl discuss the long list of viral enemies attacking Americans this winter. Chief among them: Covid-19, RSV and seasonal influenza, the latter of which has tallied 8.7 million cases and 78,000 hospitalizations so far (40 times higher than at this point last year).

    How seriously should American take these viral threats as we approach the holiday gathering season? You’ll find this topic and all the other [time stamped] questions from today’s show here:

    [00:52] Each show begins with the most recent and relevant facts concerning the Covid-19 pandemic and its impact on American life. What’s happening and what does it mean?

    [02:45] Listener question: What’s the data on the new bivalent vaccine vs. the old one?

    [07:48] How might researchers best communicate discrepancies in scientific data to patients? What should organizations like the CDC and WHO do?

    [08:47] What’s new regarding the ‘tripledemic’ since the last episode?

    [11:03] What’s happening with the flu?

    [13:28] Why are Chinese citizens protesting “Zero-Covid” restrictions?

    [16:28] What caused the near-global breakdown in public policy during Covid-19?

    [18:53] Who are the people comprising the 300-350 deaths in the United States each day from Covid-19?

    [22:50]: Kids and Covid-19: what’s new?

    [25:03] What’s new in healthcare beyond Covid-19?

    [26:44] How can patients help prevent the scourge of chronic disease in the United States?

    [28:19] What has happened to cancer screening since the start of the pandemic?

    This episode is available on Apple Podcasts, Google Play, Spotify and other podcast platforms.

    If you have coronavirus questions for the hosts, please visit the contact page or send us a message on Twitter or LinkedIn.

    *To ensure the credibility of this program, Coronavirus: The Truth refuses to accept sponsorship, outside funding sources or guests with any financial or personal conflicts of interest.

    The post CTT #68: The worst flu season in over a decade? appeared first on Fixing Healthcare.


    FHC #75: Diving deep into healthcare technology and capitation   Dec 14, 2022
    Show notes

    This Fixing Healthcare podcast series “Diving Deep” probes some of healthcare’s most complex topics and deep-seated problems.

    On today’s episode, hosts Dr. Robert Pearl and Jeremy Corr discuss two imperatives for healthcare leadership in the 21st century: changing the way docs use technology and changing the way we pay for medical care.

    For more information on healthcare leadership, check out Dr. Pearl’s latest columns on Forbes and LinkedIn. For listeners interested in show notes, here’s a discussion guide:

    LEADERSHIP + TECHNOLOGY
    • What does the metaphor of the iron triangle represent in medicine?
    • Why is U.S. healthcare lacking effective leadership?
    • What is the “anatomy of healthcare leadership”?
    • How might a leader begin to change healthcare, locally?
    • What would leaders most like to change about the care patients receive today?
    • How do we make the ideal real in healthcare today?
    • What are some technologies that could transform medical care?
    • How could technologies change care for patients with chronic disease?
    • Once clinicians agree with the logic of new tech, how can leaders appeal to them on an emotional level?
    • How can real patient stories help persuade docs to embrace change?
    • In addition to the brain and heart, what is the role of the spine for leaders?
    • How did cohost Dr. Pearl use his spine to push technology forward at Kaiser?
    • What are the biggest problems a leader might experience when implementing new technological solutions?
    LEADERSHIP + MONEY
    • Do Americans get what they pay for from healthcare today?
    • What are the biggest cost barriers to reforming healthcare?
    • What’s the problem with fee-for-service?
    • What is the alternative to fee for service?
    • How does “capitation” change the incentives for physicians?
    • Doesn’t capitation lead to delayed and denied care?
    • Why aren’t doctors jumping at pay-for-value models?
    • How do leaders use their brain, heart and spine differently to reform healthcare payments?
    • Can leaders make a case for capitation on an emotional level?
    • Why do leaders need a strong spine to advance capitation?
    • What else is needed to move away from fee-for-service as the method of reimbursement?

    * * *

    Dr. Robert Pearl is the author of a book about medicine’s invisible yet highly influential physician culture. Check out “Uncaring: How Physician Culture Is Killing Doctors & Patients.” All profits from the book go to Doctors Without Borders.

    Fixing Healthcare is a co-production of Dr. Robert Pearl and Jeremy Corr. Subscribe to the show via Apple, Spotify, Stitcher or wherever you find podcasts. Join the conversation or suggest a guest by following the show on Twitter and LinkedIn.

    The post FHC #75: Diving deep into healthcare technology and capitation appeared first on Fixing Healthcare.


    FHC #74: The tangled mess of medicine and politics Dec 06, 2022
    Show notes

    As a college freshman, Fixing Healthcare cohost Dr. Robert Pearl decided that rather than becoming a university professor as he had planned, he’d go into a field without politics: medicine. He laughs about how naïve he was as a 17-year-old. “Healthcare is about life and death,” said Pearl, recalling his decision, “How could there be politics entwined inside that esteemed world?” Of course, Pearl soon learned that politics and medicine are a tangled mess. In this episode of Unfiltered, Pearl and his cohost Jeremy Corr join ZDoggMD to look at the relationship between medicine and politics and if there’s any opportunity for logic to prevail. To find out, press play or keep reading. * * * Fixing Healthcare is a co-production of Dr. Robert Pearl and Jeremy Corr. Subscribe to the show via Apple Podcasts or wherever you find podcasts. Join the conversation or suggest a guest by following the show on Twitter and LinkedIn. UNFILTERED TRANSCRIPT Jeremy Corr: Hello, and welcome to Unfiltered, our newest program in our weekly healthcare podcast series. Joining us each month is Dr. Zubin Damania, known to many as ZDoggMD. For 25 minutes, he and Robbie will engage in unscripted and hard-hitting conversation about art, politics, entertainment, and much more. As nationally recognized physicians and healthcare policy experts, they’ll apply the lessons they extract to medical practice, then I’ll pose a question to the two of them based on what I’ve heard. Robbie, why don’t you kick it off? Robert Pearl: Hey, Zubin, how was your Thanksgiving? Zubin Damania: It was thankful. I really enjoyed it. My wife was on call, which meant we didn’t have to go through the full production of the meal. We went to a half meal, which was absolutely great. I had 70% less bloat and 100% more gratitude. How about you? Robert Pearl: I had a great time. I was over at my sisters and had a bunch of folks there. Did you do anything special to communicate your gratitude to others? Zubin Damania: I texted a lot of people that I had been a little out of touch with, and just to convey how important they are in my whole life and journey. Robert Pearl: Excellent. That sounds great. So I don’t know if I ever told you that I became a doctor to avoid politics. Zubin Damania: I didn’t know that. Robert Pearl: Yeah. So I was in college. I was a philosophy major, and my hero, who was a philosophy professor, quite an excellent one, he went on to become the chairman at Reed College, didn’t get tenure because of his political views, and I decided then that I wanted to do something that would have no politics. I mean, healthcare is about life and death. How could there be politics entwined inside that esteemed world? And so that’s truly why at the age of 17 I decided that I’d become a doctor, and I learned stuff later on. Any thoughts on that observation, and what we can do to minimize the politics in medicine? Zubin Damania: Well, you had me at philosophy major. I don’t remember you… You must have told me that, but that’s impressive. If I could go back in time and do it again, I would do philosophy instead of music and molecular biology, although that’s kind of philosophy in a way. Yeah, politics and medicine have been to some degree dance partners for a long time, but I think right now it actually just reflects how politicized everything is, and how everything is so kind of divided. Although, I’ll say this, Robbie, I’m sensing something in the air, and I might have said this at our last conversation, but I really think something is shifting. I feel like people are starting to wake up to the fact that we are really divided over nothing substantial in the sense that we’re all trying to find truth and goodness, and we just have a slightly different spin on it, and medicine maybe will wake up, but as usual, we’re about a decade or two behind the rest of the culture. Robert Pearl: Actually, I think that you’re correct, and I think we saw that in the most recent midterms that there was a lot more people I’ll say in the middle rather than the 20%, at both extremes, who were yelling the loudest and typing with all capitals and explanation points, but there’s a lot of people in the middle, and they want to know the truth. And I think in many ways, I’m not talking about the specifics of the outcome, but the election process itself, and, of course, we didn’t even have any attempt except in Nevada to just get rid of the entire voting and somehow have a different method of selecting candidates based upon maybe some sorcery or something else that could go into its place. Zubin Damania: Yeah. Robert Pearl: But one of the things… Sorry, go on. Zubin Damania: No, no, no. I was just going to say in Nevada we have a lot of interesting things like legalized prostitution among other things, so we are a special state. Robert Pearl: Oh, excellent. That’s right. You were there. Exactly. Legalized gambling, prostitution, so on. Yeah. One of the things that strikes me as I think about the politics is that you would think that the health status would drive the politics, by which I mean if a lot of people didn’t have coverage, then they would be attracted to a party that would be likely to give them the coverage, and we think about people voting their interests. If there was a lot of opioid addiction in a particular geography, you would think that that would be a very high concern, and yet we see almost the opposite. Tell me where you live, and I’ll tell you your view on a problem. Whether for you it’s a particular medical challenge or not doesn’t seem to be the driver as opposed to where you happen to own a home and in many cases grow up. This seems really strange to me. Zubin Damania: Yeah, it does, and again, all things seem strange if you look at humans as rational actors that work in their best interests all the time. And unfortunately I think we’re emotional, intuitive creatures that are the product of our conditioning and our moral sort of taste buds. And I think if your moral taste buds are concerned about say liberty versus oppression or government controlling things, even though you’re desperate for care, and you need it, and it would save your life or your family’s life, I think through that moral lens you’ll see any sort of government “intrusion” into healthcare is something that’s adverse, and you’ll fight tooth and nail. There’s also a tribal component on all sides of this, like you said, where you grow up, and I think where you grow up is to some degree it conditions how you are, but to another degree you’re kind of attracted to those places that are an expression of your own sort of moral matrix. And so I think it’s a variety of those factors, and so people do not necessarily vote, or act, or think in their best interests always, if you look at their best interests from that standpoint. But if you look at their best interests as a morality play, they almost always do it in that way it seems. Yeah, that’s just my sense of this. Robert Pearl: I always love talking to you, because I think about things that I hadn’t contemplated before. About a decade ago, I did some research with a neurologist named George, and George and I looked at brain scans, and we looked at what happens when people get put into situations of great threat or great opportunity, and what we found, George York and myself, was that there’s actually a shift in our brain in terms of perception. In the last show you mentioned the amygdala, the source of great fear, and what you see is that the amygdala first gets stimulated, and then as you mentioned actually in the last show, how the occipital lobes change, and we see things differently, and by see it’s not just a vision. It’s all of our senses. It’s our perception of the world, and maybe some of these pieces are that there are fears or maybe hopes that people have that actually change their perception. And when you move someplace else where there’s different fears, and different hopes, different views of the world because of circumstances, then you change that perception, and maybe that accounts for some of this great shift in how we relate to each other or fail to do so, and maybe some of it is coming together to recognize that we may share in more common fears and more common hopes than we otherwise might realize. Zubin Damania: This is a really interesting insight actually, Robbie, because it made me think of something. You were saying sometimes I’ll prompt you. This prompted me, because there is this idea that part of the reason where… There are many reasons why we’re so divided and politicized nowadays, but one of them might be that your local scenario kind of conditions you and vice versa, but the global village that we have with social media is that now there’s a saying, “Good fences make good neighbors.” When not much about someone else they’re actually all right. The more about them sometimes it’s like, “Hmm, I’m not sure about this.” And when you take disparate ideas from different geographies that are evolved differently to suit that geography, and you place them adjacent to each other, that’s when the all caps starts happening on Twitter, because somebody that you never would’ve really known that well, and you still don’t know them well, but you know them in a social media way, are hitting you with ideas that seem so antithetical to that moral palette that they do generate that fear. It’s that fear of loss of identity, the fear of loss of self, that this is who I am, right? I’m this liberal, or I’m this conservative, or I’m this libertarian, and suddenly you’re met with somebody who’s giving you totally different ideas, and it becomes instantly a kind of like, “Okay, fight or flight. I must defend this,” sort of identity. And what may be happening is we’re getting so used to social media now that we might be starting to transcend that initial shock and start to see what you’re pointing out, which is, “Hey, actually we’re all in this game.” And actually when you start to point out how divided we are, people start to wake up and go, “Yeah, we are kind of getting played by this, the news cycle, and social media, and this kind of thing.” So it is really interesting. Robert Pearl: So let’s try to meld the politics and the health. One of the areas that I’m increasingly concerned about is the LBGTQ population, and how in this environment they’re going to be able to get good healthcare across the nation in all 50 states. Do you have any thoughts about, first of all, the hatred that’s seems to be often directed particularly at trans individuals, and how will they get their healthcare needs met from an optimal medical perspective? Zubin Damania: Yeah. And this is one of those things where… Who said this? It was recently the World Cup, and the Iranian media was questioning American soccer players, and they asked a black soccer player. They said, “What’s it like living in a country where you’re discriminated against?” And obviously this was all politicized because of the whole Iran-US thing. And so this journalist was really trying to provoke this guy to say, “Yeah, we live in a super racist country where people are discriminated against because we keep accusing them of discriminated against women, which they do.” And he said, “Yeah, it is interesting, but I’ll say this, in America, one of the things I’ve noticed is we’re constantly trying to get better. There’s always some feeling that there is a kind of progress, and that makes it much easier to live here and deal with it, and I want to be part of the change.” And I think with trans, with LGBTQ+, and all of that, I think that’s also what we see. These issues were repressed previously. Now the repression is less, and so we’re seeing them come to the fore, and it’s louder in sort of the culture, and so it’s easy to feel that there’s no progress, but I think that even that the conversations are happening is progress, so it’s a lot of it is ignorance. A lot of it is just lack of knowledge, and reactionism, and that kind of thing, and I think it is going to continue to progress. I mean, just look at the bill now that that’s going through the Senate where they’re going to codify protections on gay marriage say. That would’ve been unheard of a decade ago, and so I’m actually optimistic, but you can’t stop working for it, right? You can’t stop being part of the progress. Robert Pearl: Again, another interesting thought that I hadn’t had before about how as soon as you stop pushing forward, you slide back, and that it’s not a question of pushing forward always to make progress. It’s pushing forward even to hold the progress that you have, and I can think of a lot of examples where as soon as people stop pushing, what we see is that everything slides back to where it came from even though I can’t find the rationality for why it started there. Zubin Damania: Yeah, I think it takes a collective effort, and you’ll always get resistance and even understanding the resistance is a good thing. If you can see through other people’s eyes and go, “Okay, what is it that… What is this? Is this fear of other? Is this just misunderstanding? Is this a kind of projection where there’s something about them that they feel isn’t as mainstream, and they don’t want… They’re projecting this onto others.” You wrote your book Uncaring about medical culture, and I think what I loved about that book is that you just shined a direct light on things like emotional repression, projection, denial, the things that we do in medicine that we’re conditioned to do, that are really fundamentally quite harmful to progress, and I think it’s true in broader society as well. We have an epidemic, a pandemic of emotional repression, and avoidance, and projection as a result. Robert Pearl: Well, for any listeners who might not have read the book, let me point out that a part of why I focused on denial is that denial is what makes the medical culture great. How else do you go into the streets during the plague and take care of people knowing that it’s a contagious disease, even though you have no idea what contagion means, because it hasn’t been yet discovered, or how do you go into ERs and take care of patients early in the pandemic when you don’t have protective gear? You have to deny the risk to yourself in order to put the patient first, but I also note that that tendency towards denial can spill over when there are things that we don’t necessarily want to see, and I thought of that this week. I don’t know if you noticed that the Merriam Webster word of the year is gaslighting. Did you know that? Zubin Damania: I didn’t know that, but it doesn’t surprise me. Robert Pearl: Yeah, and there’s actually a lot of studies that have come out that said that it’s very frequent, and actually it’s very frequent in the LGBTQ+ population that we talked about, when they go for care. It’s actually very frequent when women go for care. I think many of the groups that have felt as though there’s a certain level of discrimination, the truth is that in the doctor’s office it’s there as well. The complaints are not taken as seriously. Problems that otherwise might be investigated are assumed to be simply psychological, and, of course, in medicine we deny that psychological is as important as physical, and you go on, and on, and on. Your thoughts on what we can do about it? Zubin Damania: Yeah, I mean, again, this is our culture. You’re right. I mean, and the gaslighting is an interesting thing because I think a lot of it is unconscious, right? People are doing it not intentionally. It’s a kind of pattern of behavior. You try to make people feel like they’re not right in the head because you’re either projecting or denying something about the nature of their care, and I think it doesn’t happen at a conscious level. So until you bring it into the light of awareness, and you actually make it explicit in a way that doesn’t actually threaten the identity structures of…

    Full show notes at the publisher

    FHC #73: The ‘rules of healthcare’ that cause burnout Nov 30, 2022
    Show notes

    Dr. Jonathan Fisher was practically born into medicine. All six of his siblings became doctors, following in their father’s professional footsteps. Jonathan, himself, became a Harvard-trained cardiologist, working in some of the nation’s leading medical institutions.

    But, in the process of making his family proud, he was becoming anxious, depressed and burned out. He was losing an important part of himself. To make matters worse, when Jonathan finally sought the help of a therapist, he experienced profound shame and felt like a failure.

    Nowadays, in addition to being a practicing physician, Jonathan is an advocate. He has devoted much of his career to solving clinician burnout. He is a mindfulness and resiliency expert who runs the Ending Clinician Burnout Global Community and co-hosts the annual summit of same name.

    In this interview, hosts Jeremy Corr and Dr. Robert Pearl ask Dr. Fisher about the rules of American medicine that must be broken in order to free clinicians from the shame, anger, frustration and dissatisfaction that cause rampant burnout.

    Interview Highlights

    On learning the ‘unwritten rules’ of medicine

    “I remember my surgery rotation in third year. We had a very well respected general surgeon, resident and a fellow, and I felt like I was in the military, which was a very bizarre thing … I found myself having to walk quite erect, almost like a group of ducklings following this senior surgical resident. [We had] to speak in exactly the way that he spoke, to present in a way that was expected. This was the first time I remember this jarring sense that there were certain rules that were established, rules of behavior if we were to fit in and to excel.”

    On seeking professional help for the first time

    “I was a resident at the Brigham and I called [the therapist’s office] and I tried not to over-identify myself. And when I first went, I wore a coat so that I could cover part of my neck, and I wore a hat so that nobody in the neighborhood, other residents, would know that I was going to see a therapist. There was a lot of secrecy and there was a lot of shame that was there. I knew very little about the impacts of shame, which really literally means to cover up. That’s the origin of the word. There was so much covering up that I was doing that, eventually, I was unable to feel positive feelings.”

    On burnout vs. depression

    “There’s an overlap between burnout and depression, but one is a workplace phenomenon, often driven by a certain set of known factors that Tait Shanafelt and others have described beautifully, whereas depression is more of a psychological diagnosis. What I find interesting is … there are overlaps there with the clinical spectrum of depression as well as anxiety … If you look at Medscape’s poll from last year … 70 to 80% of all doctors across 29 sub-specialties reported depression at some point in the last few years.”

    On ‘the healthcare system’ and its role in burnout

    “People say, ‘Well, you have to change the system.’ I point out that a system is nothing more than a collection of individuals. If our individuals don’t have the presence of mind and the ability to impact change and influence the thoughts, feelings, and actions of other people, then we won’t have a generation of leaders who can make the changes that people so desperately want.”

    On the role of clinicians in ending burnout

    “I think part of the problem we’re facing in healthcare is that we’re all siloed. We may be siloed in our own institution thinking that we’re doing it best. We may be siloed in our own specialty thinking that we’re better than others. And we know the jokes that the orthopedists tell about the internists and the cardiologists tell about the neurologists, and it’s funny. At the same time, these silos are what are going to keep us from healing our healthcare system. All of these divides need to be bridged. We need to begin the bridging. And so, that’s really the motivation for my work.”

    On the problem with ‘moral injury’

    “If we use a narrow term like moral injury, it’s a focus on one person, which is the healthcare provider who is injured. I would say that there’s a connotation there, that there is an injurer. Once we have that connotation, there are elements of blame, of blaming the system. I’ve watched this for 10 years. Well-meaning doctors who have no recourse, spend hours of their time talking about us versus them, us versus the system … I think the popularity [of the term] comes from a sense of hopelessness and, frankly, bitterness, which oftentimes is appropriate, but after a while becomes dysfunctional.”

    READ: Full transcript with Jonathan Fisher

    * * *

    Dr. Robert Pearl is the author of a book about medicine’s invisible yet highly influential physician culture. Check out “Uncaring: How Physician Culture Is Killing Doctors & Patients.” All profits from the book go to Doctors Without Borders.

    Fixing Healthcare is a co-production of Dr. Robert Pearl and Jeremy Corr. Subscribe to the show via Apple, Spotify, Stitcher or wherever you find podcasts. Join the conversation or suggest a guest by following the show on Twitter and LinkedIn.

    The post FHC #73: The ‘rules of healthcare’ that cause burnout appeared first on Fixing Healthcare.


    FHC #72: Fixing Healthcare flashback with Zubin Damana (ZDoggMD) Nov 23, 2022
    Show notes

    This holiday season, Fixing Healthcare hosts Jeremy Corr and Dr. Robert Pearl are mixing things up with a look back in time—way back, in fact, to the first episode of the first season with Dr. Zubin Damania (aka ZDoggMD). Since this interview in 2018, Dr. Z has become one of this show’s most popular returning guests.

    Zubin Damania is a UCSF- and Stanford-trained internist and founder of Turntable Health, an innovative primary care clinic and model for Health 3.0. As a way to address his own burnout and find his voice, he started producing videos and live shows under the pseudonym “ZDoggMD.” His persona became a grassroots movement, reaching more than 1 billion people across a wide array of different media.

    Today’s program will be the first of three Fixing Healthcare flashback episodes airing throughout the holidays, each featuring ideas to fix American healthcare from some of the nation’s top leaders.

    The purpose? To quote Dr. Pearl: “My hope in replaying these ideas is to help listeners once again realize how much could be done to transform American healthcare and improve people’s lives. And simultaneously, help them recognize how far we are from delivering the excellence in healthcare Americans want, need and deserve.”

    Helpful links:

    Season 1 explainer: ‘Welcome to the toughest interview in healthcare’

    Episode 1 recap: ‘ZDoggMD has a plan to fix American healthcare’

    The full transcript of this episode with Zubin Damania

    ZDoggMD’s website: Health 3.0

    * * *

    Dr. Robert Pearl is the author of a book about medicine’s invisible yet highly influential physician culture. Check out “Uncaring: How Physician Culture Is Killing Doctors & Patients.” All profits from the book go to Doctors Without Borders.

    Fixing Healthcare is a co-production of Dr. Robert Pearl and Jeremy Corr. Subscribe to the show via Apple, Spotify, Stitcher or wherever you find podcasts. Join the conversation or suggest a guest by following the show on Twitter and LinkedIn.

    The post FHC #72: Fixing Healthcare flashback with Zubin Damana (ZDoggMD) appeared first on Fixing Healthcare.


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