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Fixable — Business
Fixable

Frances Frei is a Harvard Business professor. Anne Morriss is a CEO and best-selling author. Anne and Frances are two of the top leadership coaches in the world. Oh, did we mention they’re also married to each other? Together, Anne and Frances move fast and fix stuff by talking to guest callers about their workplace issues and solving their problems – in 30 minutes or less. Both listeners and guests will receive actionable insights to create meaningful change in the workplace – regardless of their position on the company ladder. If you want to be on Fixable, call our hotline at 234-Fixable (that’s 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem.

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Latest Episodes:

How to turn your passion project into your career (Re-Release) Dec 23, 2024

David and his brother have co-founded a non-profit helping Black youth in Miami… but David still has a full-time job. Wanting to turn his passion project into paid, full-time work, David asks Anne and Frances how he can grow his organization without losing his energy. After, Anne and Frances share strategies for fundraising and approaching non-profit work like an entrepreneur. This episode was originally released on April 17, 2023.

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How to mix business and family Dec 16, 2024

What to do when your boss is your father-in-law, your colleague is your cousin, and your business partner is also your life partner? In the last episode of the season, Anne and Frances help a frustrated listener discover new ways to help her family business bounce back. She struggles to innovate when disagreements with her colleagues — who also happen to be her in-laws — repeatedly undermine progress. Together, they explore how to navigate personal relationships in business and how brave communication can help you overcome organizational stalemates.

What problems are you dealing with at work? Text or call 234-FIXABLE or email fixable@ted.com to be featured on the show next season.

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How to create a truly inclusive workplace (w/ Master Fixer Stephanie Creary) Dec 09, 2024

DEI efforts are focused on giving everyone in the workplace a fair shot at success – and better positioning organizations to excel at what they do. So why is DEI work under attack? And what are some practical ways to avoid setbacks and continue making progress on these goals? Anne and Frances are joined by Dr. Stephanie Creary, a professor at the Wharton School and expert in building more inclusive organizations. Anne, Frances, and Stephanie discuss how diversity strengthens teams, and share strategies leaders can use to make sure everyone on your team can thrive.

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Quick Fixes: How to manage promotion politics, culture fit, and awkward feedback from your boss Dec 02, 2024

In this Quick Fixes episode, Anne and Frances work to solve three different callers’ tricky work problems in under 20 minutes. One listener contemplates the downsides of a promotion, the next wants to learn how to REALLY identify a company’s culture, and a final caller needs help interpreting unskilled feedback from their boss.
What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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How AI is changing who gets hired – and who doesn’t Nov 25, 2024

From vetting resumes to screening candidates, many employers are using AI tools to identify top talent. But what happens when companies start relying on AI to help them decide who to hire or promote… and who to fire? In this episode of The TED AI Show, another podcast in the TED Audio Collective, host Bilawal Sidhu speaks with journalist Hilke Schellmann, whose research on the rapidly growing use of AI in the workplace highlights where algorithms are helping – and hurting – business. Hilke shares the surprising (and not surprising) ways AI works in the hiring process, and argues that transparency, regulation, and oversight are essential if AI is going to actually benefit employees and employers.
For transcripts for The TED AI Show, visit go.ted.com/TTAIS-transcripts
Get more The TED AI show wherever you're listening to this.

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The power of neurodivergence in the workplace (w/ Master Fixer Ludmila Praslova) - Part 2 Nov 18, 2024

Looking for a new job can be daunting for everyone. When you’re neurodivergent, the stakes can be even higher in your search for the right role, team, and culture. How can you make the experience less frustrating and more liberating? In part two of Anne and Frances’s conversation with psychologist and author Ludmila Praslova they are joined by a caller who is curious about what his recent autism diagnosis means for his job hunt. The four explore questions about disclosure on the job, how to tell if a role is right for you, and how to use self-awareness to your advantage.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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The power of neurodivergence in the workplace (w/ Master Fixer Ludmila Praslova) - Part 1 Nov 11, 2024

Neurodiversity is not always visible, understood, or valued in the workplace. But systems and cultures that support neurodivergent team members can lead to increased productivity and healthier workplaces – for everyone. Psychologist Dr. Ludmila Praslova joins Anne and Frances to discuss her groundbreaking book, The Canary Code, which guides readers through the work of “neuro-inclusion.” Together, they explore ways that better communication, innovative people practices, and more flexible job design can reduce stress and increase engagement across social, cognitive, and emotional differences.

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How to help your team manage change Nov 04, 2024

The only thing we can guarantee will happen…is change. So how do you make transitions less painful and more empowering? This week, Anne and Frances get a call from a listener — a doctor and Senior Director of a healthcare non-profit — whose organization’s success means new ways of working for her team. Anne and Frances help her find ways to avoid burnout, recenter her team, and collectively accelerate the mission. They share clear communication tactics for managing fast-moving change and retaining your best people.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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Why kindness is the secret to a successful business (w/ Master Fixer James Rhee) Oct 28, 2024

Is kindness (and a little math) all it takes to save a company? James Rhee, professor of entrepreneurship, author, and impact investor, believes the answer is yes. This week he joins Anne and Frances to share lessons from his remarkable turnaround of Ashley Stewart — a retail company primarily serving Black, moderate income, plus size women — as a Korean American private equity investor who had never been a CEO before. Learn how deep respect for your employees can lead you to unprecedented success.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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How to turn your vision into impact Oct 21, 2024

You’ve done the hard work to turn your ambitious vision into a viable organization. Now how do you thrive and expand? Listener Nate Johnson is the founder of FreeWriters, a fast-growing organization that provides mindful writing opportunities to inmates in Minnesota county jails. This week, he asks Anne and Frances to help him position FreeWriters for an even bigger impact. The three get real about the resources you need to scale, the role of a visionary in any business model, and what to do as a leader when you feel stuck.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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How to build an empire Oct 14, 2024

Orlando Ashford is the superstar Chief People Officer for Fanatics, the fast-growing digital sports platform that does everything from sell licensed merchandise to host iGaming and special events. Orlando comes to Anne and Frances to ask how to unify his complex organization’s culture. The three break down how to craft a convincing message to freedom lovers, why putting on different hats is a mission-critical leadership skill, and the kind of alignment that drives real progress.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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Unsolicited Advice: Why is Amazon dragging its employees back into the office? Oct 07, 2024

The evidence is clear that hybrid work is good for both people and organizations. So why are companies as big as Amazon now asking employees to come into the office all five days of the work week? Could “magical hallway conversations” actually make teams better — or is this a leadership play based on nostalgia and wishful thinking? In this provocative Unsolicited Advice segment, Anne and Frances debate what Amazon’s new return-to-office mandate means for the company’s future.

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You can be happier at work — here’s how (w/ Master Fixer Laurie Santos) Sep 30, 2024

Can you make yourself happier at work? Dr. Laurie Santos is a cognitive scientist and psychology professor at Yale University, where she teaches a wildly popular course about the science of happiness, and host of the breakout podcast The Happiness Lab. She joins Anne and Frances to discuss the concept of time famine, why you need a best friend at work, and where your employer is responsible for your wellbeing. Their conversation will show you how to turn your workplace into your happy place.

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Unsolicited Advice: How to find a job you actually want Sep 23, 2024

Looking for a job can be frustrating and exhausting. Unsolicited Advice is back and this time Anne and Frances are helping YOU find work you actually want to do. They share useful tips and tricks for anyone facing today's daunting job market — from navigating rejection burnout to standing out in interviews. They also give employers advice you didn’t ask for on how to find great candidates who will elevate your team.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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How to get what you need at work Sep 16, 2024

This week, Anne and Frances are back in the hot seat to help a listener tackle a common workplace problem: having less influence than we think we deserve. But how can you get more people to listen to your ideas? And figure out what’s getting in the way? Their advice offers valuable insights for anyone feeling stuck in their career – and gives you tools and inspiration to ask for what you need in your own workplace.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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How to turn your habits into something more meaningful (w/ Master Fixer Mike Norton) Sep 09, 2024

Do you brush your teeth before or after you take a shower? It’s a question author and Harvard Business School professor Mike Norton has asked countless people in his research to find out how intentional, repetitive actions – also known as rituals – create outsized meaning and purpose in our lives. Mike, Anne, and Frances discuss how rituals deeply inform our relationships, work lives, and views of the world while sharing a few of their own special rituals.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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How to Fail Better (from Fail Better with David Duchovny) Sep 02, 2024

To be human is to fail — period. And not just to fail once, but to fail a lot. As the author Samuel Beckett said: “Fail again. Fail better.” Why are we, and so many others, so deeply concerned by failure? And if it’s something we all do so often, why are we so afraid of it — especially those of us here in win-at-all-costs America? This is an episode of Fail Better with David Duchovny, from Lemonada Media.
Join host David Duchovny as he sits down with actor and comedian Kumail Nanjiani as they share Kumail’s recently found new ways of approaching his life, relationship and career with more presence and joy, rather than stressing about the outcome. Listen to new episodes of Fail Better wherever you get your podcasts.

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How you can bring out the best in others Aug 26, 2024

We are back! To kick off the season, Anne and Frances provide some simple but impactful insights that can help you be the best leader you can be. They describe a powerful framework for creating the conditions for other people’s success by setting high standards and devotion. Frances shares the right and wrong ways she’s been a leader for her students, and Anne contemplates the impact of a growth mindset when it comes to leadership, parenting, and love.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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How do I move fast without breaking things? (Re-release) Aug 19, 2024

Moving fast is essential for companies to do well, especially if they're just starting out, but so making thoughtful, informed decisions. This week, Anne and Frances talk to the head of strategy at a small food startup to help her navigate how to balance thinking things through with and making quick decisions required of her. Anne and Frances help discover how reframing this issue from one of speed to one of trust allows for max productivity in the listener's decision-making processes.
Brand new episodes of Fixable will be back next week!
If you want to be on Fixable, call our hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem or email fixable@ted.com

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How to fight perfectionism (from The Happiness Lab) Aug 12, 2024

On Fixable, we're always trying to help listeners solve problems in the best way possible, but holding yourself to impossibly high standards is the other side of the coin that can make solving any work problem miserable. We’re sharing an episode of The Happiness Lab, hosted by Dr. Laurie Santos where she hears from researcher Thomas Curran about a worrying growth in perfectionism in society, and asks "recovering perfectionist" Jordana Confino how to tackle the nagging voice in your head telling you to always psh yourself and work harder.
Yale professor Dr. Laurie Santos has studied the science of happiness and found that many of us do the exact opposite of what will truly make our lives better. Each week, she will take you through the latest scientific research and share some surprising and inspiring stories that will change the way you think about happiness on The Happiness Lab.
We'll be back soon with more episodes from Fixable! If you want to be on Fixable, call our hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem or email fixable@ted.com

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The Future of Entrepreneurship (from The Prof G Pod) Aug 05, 2024

Today is all about work-life balance, how to raise capital for your business, and what makes a good vs. bad entrepreneur. In this episode of The Prof G Pod with friend of Fixable and best-selling author, professor, and entrepreneur Scott Galloway, we hear from a college student who is about to graduate and wondering whether he’s cut out for entrepreneurship. Then, Scott shares the trials and tribulations of getting funding for his businesses. Finally, we hear why Scott is against the idea of balance.
You can get more Scott and The Prof G Pod wherever you get your podcasts.
We'll be back with more Fixable soon! If you want to be on Fixable, call our hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem or email fixable@ted.com

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AI and the paradox of self-replacing workers (from TED Talks Daily) Jul 29, 2024

AI is disrupting the ways we work so this week, we bring you a TED Talks Daily episode that we think will bring you a fresh perspective. Tune in for a TED Talk exploring the introduction of AI into the workforce and what embracing technological progress means for the people who could be replaced.
This talk is from another podcast in the TED Audio Collective, TED Talks Daily. It's a show that gives you the latest TED talks in audio every week day to ignite your curiosity and learn something new. You can listen to TED Talks Daily wherever you get your podcasts.

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How to recharge on weekends and vacations for better productivity (from WorkLife) Jul 22, 2024

Sometimes the best way to fix a work problem is by taking a vacation. Yet, people tend to not use all their paid time off. This week, we have an episode of WorkLife for you that explores why vacation and actual rest time on the weekends can help you be your most productive and happiest self at work. Host Adam Grant examines the evidence on recovery and burnout, and might help you learn to turn on do not disturb.
WorkLife is another podcast from the TED Audio Collective where organizational psychologist Adam Grant takes you inside the minds of some of the world' most unusual professionals to discover the keys to a better work life. These insightful conversations will make you never see your job the same way again. Find WorkLife wherever you get your podcasts.
Available transcripts for WorkLife can be found at go.ted.com/WLtranscripts

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How to communicate complex ideas simply and effectively (from Think Fast, Talk Smart) Jul 15, 2024

How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life.
This is an episode of Think Fast, Talk Smart from Stanford Graduate School of Business. Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world challenges.
In this episode, Frances joins Matt to share advice on how to simplify complex ideas and communicate them effectively and why simple communication is the key to moving others to action. Listen to new episodes of Think Fast, Talk Smart every Tuesday wherever you get your podcasts.
You can find show notes for this episode here: https://link.chtbl.com/C8M79KA_?sid=fixable

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How to Move Fast and Fix Things (from Design Matters with Anne Morriss and Frances Frei) Jul 08, 2024

This is an episode of Design Matters featuring Fixable hosts Anne Morriss and Frances Frei. You'll receive a deep dive into the lives of them both, learning how they became the influential leaders they are today, as well as their process writing their new book, Move Fast and Fix Things.
Design Matters with Debbie Millman is one of the world's very first podcasts. Broadcasting independently for over 15 years, the show is about how incredibly creative people design the arc of their lives. Find Design Matters wherever you get your podcasts.

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What really went down at OpenAI and the future of regulation w/ Helen Toner (from The TED AI Show) Jul 01, 2024

Here on Fixable, we've addressed countless tough problems people face at work. One of the toughest problems companies deal with is when leaders don't see eye to eye. We know you enjoyed our previous episode about OpenAI, so we thought we'd share more insight into how the company behind ChatGPT went about solving their leadership problem on this episode from The TED AI Show, a new podcast from the TED Audio Collective. Former board member and AI policy expert Helen Toner joins host Bilawal Sidhu to discuss the existing knowledge gaps and conflicting interests between those who are in charge of making the latest technology – and those who create our policies at the government level.
The TED AI Show helps you decipher what’s just hype and what's about to fundamentally change our world when it comes to AI. Creative technologist Bilawal Sidhu talks with the world’s leading experts, artists, journalists, and more to explore the thrilling, sometimes terrifying, future ahead. Listen to the TED AI Show wherever you get your podcasts.
For transcripts for The TED AI Show, visit go.ted.com/TTAIS-transcripts.
Fixable will be back soon with more episodes!

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How to give and receive good advice (w/ Hola Papi’s John Paul Brammer) Jun 24, 2024

If you listen to Fixable, then maybe you've sometime wished someone would just help you figure out your life. John Paul Brammer’s job is to do exactly that – he’s the writer behind the hit advice column Hola Papi. Today, in an episode from another podcast in the TED Audio Collective, How to Be a Better Human, John talks about how he's helped all kinds of people on topics big and small. John reveals what constitutes good advice, why a lot of problems have similar solutions, and shares what we can do to get ourselves out of our trickiest situations.
How to Be A Better Human isn’t your average self improvement podcast. Each week join comedian Chris Duffy in conversation with guests and past TED speakers as they uncover sharp insights and give clear takeaways on new ways to improve ourselves -- and show up for one another. Get more How to Be A Better Human wherever you get your podcasts.
For the full text transcript, visit go.ted.com/BHTranscripts
Fixable will be back soon with more episodes!

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Brené Brown on our flawed, imperfect selves (from A Slight Change of Plans) Jun 17, 2024

This is an episode of another podcast we think you'll enjoy, A Slight Change of Plans, hosted by former TED Speaker Dr. Maya Shankar.
Brené Brown is a bestselling author and social scientist known for her work on complex emotions like shame and vulnerability. She opens up to Maya about the evolution of some of her most important identities: big sister, recovering perfectionist, and reluctant public figure. She also shares how COVID affected her marriage, her struggles with social media, and how she's redefining ambition.
Fixable will be back with new episodes soon!

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How to fix the unfixable (w/ Malcolm Gladwell) Jun 10, 2024

Whether it's a hiccup at your job or a systemic issue that affects everyone you know, we've all encountered obstacles that just seem impossible to overcome. This week, Anne and Frances are joined by Master Fixer, journalist, and Revisionist History host Malcolm Gladwell, who shares his experience tackling big, complex challenges -- from rethinking homelessness in America to dysfunction in college ranking systems. Malcolm also shares how storytelling can change minds and why the people most optimistic about a problem are often the ones who are closest to it.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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How to convince others you’re still relevant (hint: start with yourself) Jun 03, 2024

Experience is not always seen as an asset in a world that equates innovation and youth, particularly in fast-moving industries like tech and art. How do you convince others that your work still matters…now more than ever? This week, Anne and Frances help digital artist and TED Fellow Julie Freeman break free from her own story about aging and relevance.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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How to keep in touch with reality when AI keeps calling (from The TED AI Show) May 27, 2024

This week, we wanted to give you a chance to check out another amazing show from the TED Audio Collective, The TED AI Show – a podcast meant to guide us through the mystifying world of artificial intelligence. We heard you when you said you enjoyed our AI episode with A.J. Jacobs – so we think this is going to be right up your alley. Our host and creative technologist, Bilawal Sidhu, sits down with Sam Gregory, a human rights activist and technologist, to discuss how we’re going to seize the opportunities and solve the problems that the newest technologies are bringing to our world. We’ll be back next week with more Fixable, and you can catch The TED AI show wherever you get your podcasts.

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Succession: Dealing with a shift change in the C-Suite May 20, 2024

It happens all the time - new leaders come in and make big changes. So how do we adapt to new styles and strategies? And protect the things we don’t want to change? This week, Anne and Frances help a senior executive build a more resilient future for his organization. Our listener leaves with a plan of action that is relevant for anyone who wants to leave a legacy they’re proud of.
What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at go.ted.com/fixabletranscripts.

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Unsolicited Advice: Can Starbucks get their order right? May 16, 2024

Starbucks’ stock price dropped sharply after the company reported a significant slowdown in visits to its stores in both the U.S. and China, its two biggest markets. Sales and profits are also not going in the right direction. Everybody seems to be worked up about company performance, especially former chairman and CEO Howard Schultz. Anne and Frances spill the tea (er, coffee) on how Starbucks and its leadership can revamp their strategy. Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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Quick Fixes: How to quit and how to work smarter May 13, 2024

In a new Quick Fixes segment, Anne and Frances swiftly tackle the work problems of not one but two listeners, delivering relatable advice for both hard-working professionals in under 20 minutes. One listener struggles with how to quit gracefully, and another is challenged by their team’s slow pace. Both issues require a shift in perspective to understand how other people experience us in the workplace. Anne and Frances have some actionable advice to help you do that and more in this week’s episode.
What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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Fixable Live: A conversation with Scott Galloway May 06, 2024

Listen to Fixable’s first live show at TED2024! Anne and Frances sat down with NYU professor, entrepreneur, best-selling author and celebrity podcaster Scott “Prof G” Galloway for a fascinating conversation on loneliness, resilience, inclusion in the workplace, raising healthy boys and what it takes to be personally and financially successful. Stick around to the end to hear how Scott learned to cry and moving answers from an unexpectedly emotional audience Q+A.

To hear more from Scott, check out his TED Talk recorded the same day at go.ted.com/scottgalloway24.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Is AI your next hire? Apr 29, 2024

What do you do when there’s too much work but not enough people to do it? Bring in some support! This week, Anne and Frances talk to a listener whose expert sales team can no longer keep up with everything the company offers. Together, Anne and Frances outline ways to simplify work for a stressed out team—including the use of AI to reduce complexity and increase capacity. They also offer advice for any leader moving through a shift as radical as introducing AI into the workflow.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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How Bill Gates spends $9 billion a year | The TED Interview Apr 22, 2024

This is an episode of The TED Interview, another podcast from the TED Audio Collective, that we think you'll enjoy.
To get a free copy of the Infectious Generosity book, visit ted.com/generosity
Bill Gates, the founder of Microsoft and the co-chair of the Bill & Melinda Gates Foundation, is one of the top ten richest people in the world. But since 2008, he has traded his day-to-day role with Microsoft to focus full-time on his foundation's work to expand opportunity around the world. Chris interviews Bill about his philanthropy philosophy and digs into the opportunities and challenges that face one of the largest private charitable foundations in the world. The two also discuss The Giving Pledge, the movement Bill co-founded with Warren Buffet, which encourages wealthy individuals to commit the majority of their wealth to charitable causes within their lifetimes. Chris and Bill examine the importance of solving the world’s most pressing problems efficiently, talk about why meaningful change requires scale, and compare notes on how to best encourage collective excitement about giving back.

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How to stop a bully (w/ Master Fixer Amy Cuddy) - Part 2 Apr 15, 2024

Bullies can’t bully alone – they need other people to participate in their campaigns to shame, discredit, and exclude their targets. This means that we often have more power than we realize to stop bullying in the workplace. In Part 2 of Anne and Frances’s conversation with Master Fixer and social psychologist Amy Cuddy, they explore smart, simple actions all of us can take to prevent bullying and shut it down in its earliest stages. If you haven’t listened to Part 1 of this interview, make sure to first check out the previous episode, “How to spot a bully in the workplace.”
What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcript for Fixable are available at go.ted.com/fixablescripts

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(UPDATED) How to spot a bully in the workplace (w/ Master Fixer Amy Cuddy) - Part 1 Apr 09, 2024

(Note: This is an updated version of this episode – if you previously downloaded audio and got a different podcast, thanks for your patience as we deliver you the right episode, which is this one! The original episode is also updated and you can find it in this same feed.)
Where do bullies go when they grow up? New research shows they just move from the playground to the workplace. This week, Master Fixer and social psychologist Amy Cuddy joins Anne and Frances to walk us through the strikingly stable patterns bullies follow to undermine and ostracize their targets – patterns that are way more common than you might think. Stay tuned for part two where Cuddy details actions you can take to stop bullies in next week’s episode.
What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at go.ted.com/fixabletranscripts.
Mental Health at Work Index (https://mentalhealthindex.org/): A partnership of Columbia University’s Mental Health + Work Design Lab (https://www.cugmhp.org/programs/mental-health-and-work-design-lab/) and One Mind at Work (https://onemindatwork.org/). This is an in-depth assessment tool created by a team of psychologists and business leaders to help companies measure and improve their mental health efforts in a scientfic and data-driven way.

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How to spot a bully in the workplace (w/ Master Fixer Amy Cuddy) - Part 1 Apr 08, 2024

Where do bullies go when they grow up? New research shows they just move from the playground to the workplace. This week, Master Fixer and social psychologist Amy Cuddy joins Anne and Frances to walk us through the strikingly stable patterns bullies follow to undermine and ostracize their targets – patterns that are way more common than you might think. Stay tuned for part two where Cuddy details actions you can take to stop bullies in next week’s episode.
What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at go.ted.com/fixabletranscripts
Mental Health at Work Index (https://mentalhealthindex.org/): A partnership of Columbia University’s Mental Health + Work Design Lab (https://www.cugmhp.org/programs/mental-health-and-work-design-lab/) and One Mind at Work (https://onemindatwork.org/). This is an in-depth assessment tool created by a team of psychologists and business leaders to help companies measure and improve their mental health efforts in a scientific and data-driven way.

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Unsolicited Advice: Boeing & how to lead in a crisis Apr 01, 2024

Multiple deadly crashes, a door flying off mid-flight, a CEO forced to step down Boeing has had more than a few disasters. And in case anyone at Boeing is listening, Anne and Frances have some advice to offer for our first ever “Unsolicited Advice” episode. How can a company redeem itself after so many appalling headlines? Where does the leadership team go from here? Listen for valuable takeaways anyone can learn from on taking “radical responsibility” for an organization’s performance.
What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at go.ted.com/fixabletranscripts

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The key to successful promotions Mar 25, 2024

How do you retain good people – and set them up for success in a dynamic, fast-moving environment? Promotion, job design, and clear career pathways are all part of the answer. This week, a pastor leading a growing church wants to know when is the right time to promote people and how to make sure they don't burn out. Anne and Frances deliver advice to help leaders embrace uncertainty and chart a course for success, whether they’re in the pulpit or the C-suite.
What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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How to talk about mental health at work Mar 18, 2024

Whatever happens off-the-job comes with us to work, including our mental health. And having the right tools to talk about it is crucial to improving our experience of work. In this episode, Master Fixer and Harvard Business School professor Lauren Cohen joins Anne and Frances to deliver some surprising statistics on mental health and why it’s vital to have conversations about wellness in the workplace. Whether you’re worried about an employee who lost a loved one or don’t know how to bring up your struggle with depression to your boss – you’ll hear how to have transparent conversations that can change the way you work for the better.
What problems are you dealing with at work right now? Call/text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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How to stop your company’s size from slowing you down Mar 11, 2024

Do ideas have the freedom to run in your workplace, or do they get caught in internal complexity? As companies grow, they tend to have more processes and stakeholders slowing down change. So what can you do to get things done? In this week’s episode, Anne and Frances help a rockstar Chief People Officer avoid her company’s bureaucratic tendencies and stay on the fast track to success. Tune in to learn how empowerment, reframing and intention can help accelerate your organization’s way of getting things done.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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Friction 101: How to make the right things easier and wrong things harder (w/ Bob Sutton and Huggy Rao) Mar 04, 2024

Do you feel like you’re hitting a wall at work? This week, Anne and Frances are joined by Master Fixers Bob Sutton and Huggy Rao. Bob and Huggy are professors at Stanford University and authors of “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder”. Together, the four discuss how anyone can eliminate the obstacles to doing their best work—and create constraints that make work even better.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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How to take your good idea to the next level Feb 26, 2024

You have a fantastic idea, but you're going to need help with execution. Thankfully, that’s what your network is for. In this week’s episode, a listener who developed her own pilates equipment business comes to Anne and Frances for advice on how to turn a successful product into a scalable company. With a little help from Anne and Frances, Bree learns actionable ways to ask the right people for help and make her goals a reality by focusing on what she’s great at!
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Why Kim Scott thinks you need to ask for feedback | How to Be a Better Human Feb 19, 2024

You know what they say about unsolicited advice (don’t give it!) but when it comes to SOLICITED feedback, author and executive coach Kim Scott says: bring it on. Kim believes that when it comes to improving your life at home, work, and anywhere in between, it helps to ask for – and provide – kind, but radical, candor. In this episode, Kim shares what she’s learned about embracing candidness and care in the workplace, gives tips on how to engage in constructive conversations, and opens up about the benefits of addressing bias in communication. Her latest book, "Just Work: How to Root Out Bias, Prejudice, and Bullying to Build a Kick-ass Culture of Inclusivity" is out now. For the full text transcript, visit go.ted.com/BHTranscripts
This is an episode of How to Be a Better Human, another podcast from the TED Audio Collective. For more, check out How to Be a Better Human wherever you get your podcasts.

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How to manage multiple agendas — including your own Feb 12, 2024

Have you ever been caught in the middle of a tricky work dynamic, struggling to please everyone? Sometimes, the only solution is to realize it’s not your job to fix everything. This week, Anne and Frances talk to a listener who’s struggling to manage relationships with multiple bosses with competing priorities. Together, they chart a path for this superstar employee to make it clear she can’t solve every problem while also safeguarding her career.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Three relationships to help you win at work (w/ Master Fixer Carla Harris) Feb 05, 2024

Sure, we all want our work to speak for itself… but who will make sure your impact is truly seen and valued? This week, Anne and Frances are joined by Master Fixer Carla Harris. Carla Harris is a Senior Client Advisor at Morgan Stanley, the bestselling author of books like Expect to Win and Lead to Win, and an expert on building relationships at work. This week, she brings her wisdom to Fixable to discuss why it’s impossible to have a true meritocracy – and why strong relationships are the key to succeeding in your career.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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How to outsmart bias at work Jan 29, 2024

Have you ever felt like something about your identity was getting in the way of your success? This week, a listener needs help pushing through the resistance she’s facing as a woman navigating a male-dominated workplace. Anne and Frances discuss what you can do when someone else’s bias is standing in your way. Together, the three uncover how you can find your agency in unexpected places – and why you must use it unapologetically.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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How to win people over (w/ Robin Steinberg) Jan 22, 2024

How do you find common ground with skeptical audiences? Robin Steinberg is the CEO of The Bail Project, an organization that advocates for abolishing cash bail and reforming the criminal justice system. She knows her work is vital, but public anxiety about crime and safety often gets in the way of lasting change. Robin Steinberg asks Anne and Frances how to communicate her mission to people who don’t understand what she does or why she does it. They help Robin craft a new outreach strategy and discuss how you need more than just facts and data to win over new supporters.

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How to write things that busy people will actually read (w/ Todd Rogers)? Jan 15, 2024

What kinds of writing gets people to take action? In his book, “Writing Effectively for Busy Readers,” Harvard professor and this week’s Master Fixer Todd Rogers discusses his extensive research into the most effective writing styles. Todd talks with Anne and Frances about what it means to be "radically responsible" to your audience. Then he shares the best (and seemingly counterintuitive) writing techniques to stir your readers into action.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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How to communicate during uncertainty Jan 08, 2024

How can you communicate confidence when the future is uncertain? Claire manages communications at a transportation company that’s going through major changes, and she’s tasked with making sure everyone—from C-level corporate executives to people out in the field—get the information they need. However, she finds herself competing with industry news cycles and word-of-mouth speculation to get people’s trust and attention. Anne and Frances discuss the importance of authenticity and trust at work – and show Claire how to create a clear line of communication at her company.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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How to finally make meetings more productive (Re-Release) Jan 01, 2024

Hi everybody, new episodes of Fixable are back next week! In the meantime, we are bringing back this episode in case you missed it.
Anne and Frances are joined by their first “Master Fixer," author Claire Hughes Johnson, who’s here to help you fix your meetings! Her book Scaling People: Tactics for Management and Company Building draws on her executive experiences at Stripe and Google and reveals her techniques for getting the most out of the people she’s leading – especially while they’re gathered together. In this episode, Claire shares her recipe for better meetings, including how to make them more inclusive, why it’s crucial to delegate tasks, and how to make space for dissent.
And remember — if you want to be on next season Fixable, call Anne and Frances with your workplace problems at 234-Fixable (that’s 234-349-2253). You can also email fixable@ted.com or submit using THIS form.

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What's your problem? with Anne and Frances Dec 25, 2023

This is an episode of one of our favorite shows, What's Your Problem? hosted by former Planet Money host Jacob Goldstein. Each week, Jacob talks to entrepreneurs and engineers about how they’ll change the world -- once they solve a few problems. We hope you enjoy Anne and Frances in conversation with Jacob while we're still on a short break. Find more about What's Your Problem at pushkin.fm
And remember — if you want to be on next season Fixable, call Anne and Frances with your workplace problems at 234-Fixable (that’s 234-349-2253). You can also email fixable@ted.com or submit using THIS form.

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How to be a leader even if you don’t have the title | Leading Up With Udemy Dec 18, 2023

This is another episode of one of our favorite shows, Leading Up With Udemy, hosted by Alan Todd, the Udemy Vice President of Leadership Development. We hope you enjoy it while we're on a short break!
Roberta Matuson is a talent consultant and author of several incredible leadership books, including international bestseller Suddenly In Charge, Can We Talk?, and The Magnetic Leader. She discusses how to manage up and how to have difficult conversations at work.
If you're looking to become a more effective leader, this episode is for you. Listen now to learn from Roberta Matuson's years of coaching diverse clients who work in a range of organizations, from small businesses to Fortune 500 companies.
And remember — if you want to be on next season Fixable, call Anne and Frances with your workplace problems at 234-Fixable (that’s 234-349-2253). You can also email fixable@ted.com or submit using THIS form.

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How to build (and rebuild) trust | TED Business Dec 11, 2023

Trust is the foundation for everything we do. So what do we do when it's broken? In this episode of TED Business, a familiar voice gives a crash course on the essential components of trust, and how to build them. Plus TED Business host Modupe Akinola explains how to apply those principles of trust with Black colleagues and others in the minority.
And remember — if you want to be on next season Fixable, call Anne and Frances with your workplace problems at 234-Fixable (that’s 234-349-2253). You can also email fixable@ted.com or submit using THIS form.

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Turbulence at OpenAI — and Our Take-Aways | After Hours Dec 04, 2023

This is an episode of a podcast we hope you'll love. On After Hours, Harvard Business School professors Mihir Desai and Felix Oberholzer-Gee discuss and debate current events that sit at the crossroads of business and culture. In this episode, Felix and Mihir discuss how Sam Altman was fired and reinstated over the course of just a few days. Was the board right to dismiss Altman? Does the turmoil change how we think about hybrid organizations that combine nonprofit and for-profit motives? What does the episode teach us about the future of AI? Plus, we look at the reasons why men now die even earlier than women. What do the numbers say about being male today?
And remember — if you want to be on next season Fixable, call Anne and Frances with your workplace problems at 234-Fixable (that’s 234-349-2253). You can also email fixable@ted.com or submit using THIS form.

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Finding — and becoming — great mentors and sponsors with Carla Harris | ReThinking with Adam Grant Nov 27, 2023

Hi Fixable listeners! We are going on a short break before we bring you new episodes of Fixable. In the meantime, here is another podcast we thought you’d love. It’s an episode from ReThinking with Adam Grant, another podcast from the TED Audio Collective.
Carla Harris is a fierce leader, a devoted mentor, and a dynamic speaker. A Wall Street veteran who has been named one of the most powerful Black executives in America, Carla’s worked across multiple industries in her 30+ year career, and was appointed by President Barack Obama to chair the National Women's Business Council. In a highly entertaining Authors@Wharton event, Carla speaks with Adam about strategies for building relationships with mentors and sponsors, how to advocate effectively for ourselves and authors, and what to do when we’re not getting the support we need. Carla’s latest book “Lead to Win” is out now. For the full text transcript, visit go.ted.com/RWAG15
And remember — if you want to be on next season Fixable, call Anne and Frances with your workplace problems at 234-Fixable (that’s 234-349-2253). You can also email fixable@ted.com or submit using THIS form.

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Work has changed. Why haven't resumes? | TED Talks Daily Nov 20, 2023

Hi Fixable listeners! We are going on a short break before we bring you new episodes of Fixable. In the meantime, here is another podcast we thought you’d love. It’s an episode from TED Talks Daily, another podcast from the TED Audio Collective.

Resumes are a mainstay of the job application process — despite little evidence that they actually help job-seekers or employers get what they want. So why are we still so preoccupied with them? HR leader Nicos Marcou dives into the absurdity of these one-page documents (or can they be two pages?) and offers an update on how companies should think about hiring qualified candidates.

And remember — if you want to be on next season Fixable, call Anne and Frances with your workplace problems at 234-Fixable (that’s 234-349-2253). You can also email fixable@ted.com or submit using THIS form.

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How to build community in an isolated job (w/ Curtis Sittenfeld) Nov 13, 2023

How do you balance what works professionally with other goals and needs? Curtis Sittenfeld is the bestselling author of Prep and Romantic Comedy. Though she has found great success as a full-time writer, Curtis wants more interpersonal connection than what she often gets from her very isolated approach to writing. In this episode, Anne and Frances talk to Curtis about how she can build more community in her day-to-day life without abandoning the most important part of her writing process. They also explain how we can all be more deliberate about work-life balance and make our jobs emotionally sustainable.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Think faster and talk smarter (w/ Matt Abrahams) Nov 06, 2023

Do you want to feel more confident about speaking up at work? This week, Anne and Frances are joined by a Master Fixer: “Think Faster, Talk Smarter” author Matt Abrahams. Matt is a professor at the Stanford Graduate School of Business and an expert in communication. In this episode, Matt gives Anne and Frances a wide-ranging playbook for how to be a better, less anxious communicator, including how to recover after blanking out and the way focusing on an audience can actually make you more confident.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Supportive leadership 101 (w/ Gina Gutierrez) Oct 30, 2023

How can you be caring at work while still maintaining personal boundaries? Gina Gutierrez, founder of the audio erotica app Dipsea, loves her close-knit team — but she’s worried that she might be acting too much like a parent as opposed to a boss. In this episode, Anne and Frances show Gina how to empower both herself AND her team while establishing limits at work.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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How to be a leader in your workplace Oct 23, 2023

How can you make change in your workplace as a newer hire? That’s the problem Al is dealing with. He's an enthusiastic middle school teacher who is finding that his more senior colleagues are hesitant to embrace change and address bias in education. In this episode, Anne and Frances discuss ways Al can empower himself to be a change maker in the community and have more productive conversations with his colleagues in order to improve education for his students.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Will AI replace me? (w/ A.J. Jacobs) Oct 16, 2023

How will AI change the way you work? This episode’s caller A.J. Jacobs is a journalist and author who has written books like The Year of Living Biblically, The Puzzler, and Thanks a Thousand. He's built a career off of his creative ideas, but the rise of ChatGPT has made him concerned whether there’ll still be a place for his work as technology gets more advanced. In this episode, Anne and Frances discuss why AI is a resource (not a replacement) and the ethical dilemmas that must be confronted as AI becomes a greater part of our lives.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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When your culture problem is really a strategy problem Oct 02, 2023

How can you make sure everyone on your team is on the same page? That’s the question posed by this episode’s caller, Luís Martín. Luís is the founder and CEO of an early stage startup, and he’s noticed some tension between his older employees and their Gen Z colleagues due to their different work styles. With the help of Anne and Frances, Luís gets to the root of the problem: when a company lacks focus, it’s hard for the employees to be aligned. Together, they create a roadmap to bring the company together on projects with a singular, united goal.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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How to self-promote without shame (w/ Chris Duffy) Sep 25, 2023

As a standup comedian and the host of the TED podcast How to Be a Better Human, Chris Duffy knows how to be engaging in front of a microphone. However, he feels awkward about posting on social media yet worries that not posting is costing him opportunities and a bigger audience. It's a problem that Anne and Frances have faced too. Together, they talk about the art and mindset of self-promotion and the ways YOU can rethink your online presence so it feels more aligned with what you stand for.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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The return-to-work toolbox Sep 18, 2023

What’s the best way to transition back to work after going on leave? Wren is a newly minted director at a fintech company who got promoted into the role just a few months before going on maternity leave–and now she’s returning as the mom of a child with health challenges. However, her job and team have changed dramatically in her absence, and Wren doesn’t feel like the same person she was before her baby, either. Not knowing how to go into the office again, Wren turns to Anne and Frances for help. Anne and Frances give Wren a bombshell—she’s not going back to her old job, she’s starting a new one. Together, they create a plan for a successful restart and making the most of any transition.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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How to stand up for yourself at work Sep 11, 2023

There are unhelpful managers, and then there are ones who make you actively question your own skills. Rachel is a mid-level employee facing one big obstacle at work: a boss who refuses to hear her thoughts. The repeated stonewalling has made Rachel question her ability to do her job, and she turns to Anne and Frances for help. Together, they help Rachel unlock her inner fierceness and give her tips that can help anyone confront a dismissive boss.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

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To go or not to go ... into the office? Sep 04, 2023

Remote work is here to stay — but even for companies that did it pre-pandemic, new challenges are popping up. Dean’s accounting firm has 4,000 employees, and people once happily alternated between working from home and the office. But recently there's been a shift, and the once-thriving hybrid environment is not quite as bustling. Afraid of losing the supportive and social in-office culture, Dean turns to Anne and Frances for help. Together, they find a balance between remote flexibility and in-person interaction. Anne and Frances also share tips on making office days not only productive but exciting for everyone who joins.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Uber, and how to fix things when trust is broken Aug 28, 2023

Welcome back to Fixable. This one’s a little different! This week, Anne and Frances dive into their area of expertise: trust. Frances recounts the time when she was brought in to help Uber fix their huge trust breakdown. Using Uber as a case study, they explain the three pillars of trust – authenticity, empathy, and logic – and actionable solutions to strengthen each leg when they’re on shaky ground.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

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5 steps to fix any problem at work | TED Talks Daily Aug 21, 2023

Fixable will be back next week! For now, here's an episode of TED Talks Daily we think you'll like. Every weekday, TED Talks Daily brings you the latest TED talks on every subject imaginable — from Artificial Intelligence to Zoology, and everything in between — given by the world's leading thinkers and creators. In this practical, playful talk, leadership visionary Anne Morriss reinvents the playbook for how to lead through change -- with a radical, one-week plan to build trust and fix problems by following a step per day. Follow TED Talks Daily wherever you're listening to this.

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Reshma Saujani - "How can I get people to invest in my new project?" Jun 26, 2023

Reshma is the co-founder of Girls Who Code, and she’s embarking on a second time founder journey now with her new organization Moms First. And she says being a second time founder is, in some ways, even harder than going at it completely green. So her question is, how do you reconnect to motivation for a project you love and feel passionate about – but which (for mostly external reasons) is maybe not organically as energizing as previous projects?

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How to stop finding your self-worth through your job (w/ Gloria Chan Packer) Jun 19, 2023

For some of us it’s easy to lose ourselves in our work. But a lack of boundaries between your personal and work life is something mental wellness educator Gloria Chan Packer would warn you twice about. Gloria speaks about the perils of gaining your sense of self-worth from your job, discusses her experience with burnout and stress and shares empowering insights on how to shift our perspectives to create – and maintain – a healthy distance. For the full text transcript, visit go.ted.com/BHTranscripts. This is an episode of How to Be a Better Human, another podcast from the TED Audio Collective. Find more How to Be a Better Human wherever you're listening to this.

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Marcella Arguello - "How can I be candid AND professional?" Jun 12, 2023

Marcella Arguello is a walking business. As a comedian, she’s tasked with being her own marketer, manager, and more — on top of actually performing. However, she’s found that the unfiltered honesty that captivates an audience often gets her in trouble in business meetings. Needing help to manage these conflicting expectations, she turns to Anne and Frances for help. Together, they design a strategy for Marcella to be her most authentic self without compromising her career.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Lynn - "How can I help my team embrace mistakes and DEI efforts?" Jun 05, 2023

Lynn works in HR and leads DEI efforts for a multinational company. She’s seen leadership get excited about the idea of inclusion only to retreat at their first blunder. Now, she asks Anne and Frances for help on charging ahead. Together, they dig into the anxieties that prevent action from being taken — and create a plan to make DEI a real priority.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Lola Bakare - "How do I balance what I want to do with what I NEED to do?" May 29, 2023

Lola Bakare is an author, marketer and advisor who was recently named one of LinkedIn’s Top Voices in Marketing – unsurprisingly, she has a ton of projects on her plate. But recently Lola has been struggling with balancing her most energizing and creative endeavors with the, well, boring tasks that keep a business running. Anne and Frances dig into the things that stop Lola – and many of us – from creating space for our passions and suggest ways to reclaim the time needed for our most invigorating work.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Jai - "How can I build trust with my coworkers?" May 22, 2023

Jai is an ethics and compliance officer at his company, working to make sure the business’ actions align with their values. However, he often feels pressure from management to let things slide. Jai turns to Anne and Frances for help and they give him a surprising remedy: approach conversations with more understanding. And Frances learns something new too, as they outline Jai’s strategy to help him communicate more effectively to upper management.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Delaney - "How do I make the most of my time at my soulless job?" May 15, 2023

Delaney left a fulfilling teaching career to join the tech industry. But after a round of layoffs left her the sole remaining member of her team, she’s stopped feeling motivated and wants to start carving out time to pursue the artistic projects that actually inspire her. Needing to feel both invigorated and financially secure, Delaney turns to Anne and Frances for advice. Through a challenging conversation, they map a plan for Delaney to leave every workday energized and ready to chase her passions.
Transcripts for Fixable are available at go.ted.com/fixablescripts.

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Carl - “How do I embrace friction in my company?” May 08, 2023

When Carl started working at a green-energy company, there were 50 employees. Now, Carl is in management and the company has ballooned to 400 employees. Recently, he’s noticed that some of the new hires don’t want to engage with the company’s inclusive culture, and that’s creating friction. With the help of Anne and Frances, Carl discovers that the problem isn’t about a few toxic employees — it’s the culture of conflict aversion at the company. Transcripts for Fixable are available at go.ted.com/fixablescripts.

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How to finally make meetings productive with Master Fixer Claire Hughes Johnson May 01, 2023

Anne and Frances are joined by their first “Master Fixer," author Claire Hughes Johnson, who’s here to help you fix your meetings! Her book Scaling People: Tactics for Management and Company Building draws on her executive experiences at Stripe and Google and reveals her techniques for getting the most out of the people she’s leading – especially while they’re gathered together. In this episode, Claire shares her recipe for better meetings, including how to make them more inclusive, why it’s crucial to delegate tasks, and how to make space for dissent.

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Nai’a — “How do I get the attention of a distracted manager?” Apr 24, 2023

Nai’a is a product operations manager at an education technology company that has gone through a major restructuring. With a shifting team and a brand new manager, she struggles to make sure her colleagues recognize the value of her work and what she needs to continue achieving success in her role. Anne and Frances help Nai’a reframe her mindset to be around approaching the situation with curiosity rather than judgment, effectively communicating her needs, and seeing her manager as a collaborator.

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David - “How do I turn my passion project into my career?” Apr 17, 2023

David and his brother have co-founded a non-profit helping Black youth in Miami… but David still has a full-time job. Wanting to turn his passion project into paid, full-time work, David asks Anne and Frances how he can grow his organization without losing his energy. After, Anne and Frances share strategies for fundraising and approaching non-profit work like an entrepreneur.

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Teresa - "How do I move fast without breaking things?" Apr 10, 2023

Teresa is the head of strategy at a small food startup, and she's having trouble balancing her desire to think things through with the fast-paced decision-making her role requires. After she shares stories of the collateral damage from the startup’s quick choices, Anne and Frances help Teresa reframe her concerns and discuss how the problem isn’t necessarily about speed, but trust.

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Kelli - “How do I deal with a communication breakdown?" Apr 03, 2023

Kelli is a nurse at a leading teaching hospital where communication issues are not only leading to resentment – they could also be affecting patient care. After hearing from Kelli about the larger problems at play in the healthcare space, Anne and Frances discuss the link between communication and transparency and guide Kelli into taking matters into her own hands.

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Fixable premieres April 3rd Mar 06, 2023

Beloved Harvard Business professor Frances Frei and her wife, CEO and bestselling author Anne Morriss, pull back the curtain on leadership advice that's typically reserved for their exec-level clients. This show offers listeners a chance to sit down with two of the top leadership coaches in the world to help solve everyday organizational challenges—big and small. Each week, Frances and Anne host unfiltered conversations with a handful of guests that tackle unique work challenges. Drawing from their work advising companies that have confronted the toughest of workplace situations (Uber, Riot Games, and WeWork), this wise duo is bringing their practical, battle-tested tools to the masses. If you want to be on Fixable, call our hotline at 234-Fixable (that’s 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem.

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