Facility Voices

From Marine Corps to FM: Navigating Leadership, Education, and Industry Challenges for Team Success Oct 22, 2024

In this episode of Facility Voices, David Trask sits down with Kevin Miller, Director of Facilities Management at Hampden-Sydney College. Kevin shares his journey from the Marine Corps to leading a dynamic facilities team, drawing on over 17 years of experience. He emphasizes the role of education in shaping his career path and discusses the unique challenges of managing facilities at a higher education institution.

From navigating staffing shortages to bridging generational gaps, Kevin offers insights into how effective communication with leadership and a team-first approach can drive success. He also highlights the importance of understanding operational risks, advocating for resources, and remaining flexible to meet evolving workforce needs.
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Kevin Miller is a facilities management leader with over 17 years of experience, known for driving transformative change in higher education. As Director of Facilities Management at Hampden-Sydney College, Kevin has led a period of revitalization, spearheading major capital projects and operational improvements that have enhanced campus infrastructure and sustainability. With a strong background in strategic planning and project management, Kevin holds an MBA and a Bachelor’s in Business Administration, combining technical expertise with a commitment to long-term institutional success.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Empowering Skilled Trades: Insights from Jennifer Green, Director of Competitions and Business Development at Skills Ontario Oct 08, 2024

In this episode of Facility Voices, David Trask talks with Jennifer Green, Director of Competitions and Business Development at Skills Ontario. Jennifer shares her personal journey from her start as a registered apprentice in high school to becoming a prominent advocate for skilled trades and women in the trades. She discusses the importance of the Skills Ontario Competition, an event that showcases skilled trades and technologies and offers participants the chance to represent Canada at the World Skills Competition.

Jennifer highlights the critical role of essential skills like problem-solving and financial literacy in skilled trades success, along with her organization's initiatives to promote diversity and inclusion within the industry. She also emphasizes the importance of educators guiding students toward career opportunities in skilled trades, and the value of exploring options beyond conventional career paths.

In a unique effort to inspire younger generations, Jennifer has compiled a list of children's books that focus on skilled trades, which has garnered international recognition. She also touches on the public survey she led through an advisory committee, aimed at shaping policies to better support skilled trades in Ontario.

Tune in to this insightful discussion on breaking down barriers, expanding opportunities in skilled trades, and the innovative ways Jennifer is inspiring future generations to pursue these essential careers.
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Jennifer Green in an influential advocate, leaving an indelible mark and pioneering for opportunities for women in non-traditional careers within skilled trades, tackling Canada's skills gap. As Director of Competitions and Business Development at Skills Ontario, Jennifer and her team orchestrate Canada's largest skilled trades event, the Skills Ontario Competition. Together they manage 2,500+ competitors in 75+ contests, coordinating 700 volunteers and 37,000 visitors.

Her efforts continue to elevate skilled trades and women in the field. Recognized as an opinion leader, Jennifer actively participates in speaking engagements, round tables and crafts innovative social media posts, bolstering global awareness.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Women in Facilities: Putting People First in Facilities Management Sep 20, 2024

In this episode from our "Women in Facilities" series, Maria O'Callaghan-Cassidy, Senior Associate Vice President of Campus Operations at University of Richmond, discusses the evolving landscape of facilities management. She emphasizes the importance of flexibility and ongoing education amid labor shortages and job mobility. Maria recommends pursuing certifications like CFM and FMP, and getting involved in organizations such as IFMA to enhance career growth.

She encourages women to seek mentorship, embrace feedback, and actively drive their careers. Maria highlights the significance of building relationships within the industry and taking charge of one’s professional journey, capturing the excitement and challenges in facilities management today and showcasing the potential for meaningful careers in the field.

Tune in to hear more insights from Maria and celebrate the strides women are making in facilities management.
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Maria O’Callaghan-Cassidy CFM, SFP, an accomplished and strategic leader with 20+ years of operations, facilities and planning experience, is a frequent guest speaker for operational innovation and sustainability. She is the Senior AVP of Campus Operations at the University of Richmond where she oversees facilities planning, design and construction, dining and business services. She is the current chair of Woman in Facilities Management (WIFM and is the vice chair of the International Facilities Management Association Academic Facilities Council (IFMA AFC). She also serves as the vice president of the local IFMA RVA chapter, fostering professional development.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Exploring The Huntington: Pandemic Impact, Sustainability, and Career Development in Facilities Management Sep 13, 2024

In this episode of Facility Voices, we’re joined by Tom Polansky, Vice President for Operations and Facilities at The Huntington. Tom shares his unique career path, starting as an architect and eventually discovering his passion for managing teams and aligning campus visions with built environments. He talks about the complexities of overseeing a diverse site like The Huntington, which includes a world-class library, art museum, and botanical gardens. Tom explains the challenges of managing both old and new systems across the 207-acre campus, with a focus on the critical role of environmental controls in preserving priceless collections. He highlights how his team carefully monitors and adjusts these systems to protect rare artifacts, ensuring optimal conditions for each unique space. Tom also discusses the importance of sustainability efforts on campus and how they integrate modern technology with historic preservation. His insights provide a valuable look into the delicate balance required to manage such a culturally and historically rich facility.
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Tom Polansky is Vice President for Operations and Facilities at the Huntington Library, Art Museum, and Library, where he leads master planning, operational sustainability, and campus construction. Tom holds a master’s degree in architecture from the University of Virginia. He has been with The Huntington since 2021 after eight years in a similar position at Occidental College. Tom serves on the boards of the South Pasadena Preservation Foundation and the South Pasadena Senior Center. He’s been fortunate to be able to support institutions with firm commitments to preserving their architectural heritage in the service of their missions.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Navigating Team Challenges and Cultivating Excellence Sep 06, 2024

In this episode of Facility Voices, David Trask sits down with Taj Sharma, founder and CEO of Convergence, to discuss the evolving challenges and opportunities in the facilities management industry. Taj, with over 35 years of experience operating facilities for companies like Amazon, Google, and Facebook, shares his insights on how to empower teams in the field. He highlights the importance of skilled professionals, the impact of evolving technology, and how strategic planning is key to addressing the current labor shortage in the industry. Taj also touches on the significant shifts in the labor market, especially in skilled trades, post-pandemic. Taj and David discuss the challenges organizations face in replacing long-term employees who have either retired or moved on to new opportunities, and the need for strategic planning to capture and retain institutional knowledge. Don't miss this engaging conversation on the future of facilities and the critical role of both technology and people in shaping it.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Women in Facilities: Attracting Women to Careers in Facilities Aug 30, 2024

In this episode of Facility Voices, David Trask welcomes Julie Brown, Vice President of Industries and Customer Value at Johnson Controls, as part of the Women in Facilities series, where she shares insights into her dynamic role supporting field operations and shaping the company's strategic direction through customer feedback.

Julie takes us through the rich history of Johnson Controls, highlighting its 140-year legacy as a leader in building systems and innovation. She discusses her career journey, emphasizing the importance of understanding market trends and implementing strategies that align with customer needs. Julie also explores the evolving challenges in the facilities industry, particularly the importance of attracting diverse talent, including women, to meet the growing demand for skilled professionals.

This episode offers a unique perspective into the complexities of facilities management, the innovative approaches at Johnson Controls, and the critical role of mission-driven work in healthcare and beyond. Julie’s insights are invaluable for anyone looking to understand the future of the industry and the importance of diversity in shaping its direction.
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Julie Brown, a dedicated leader at Johnson Controls, is deeply rooted in the daily lives of her customers, blending a worldly perspective with hands-on experience. With a background influenced by her family's trade heritage, Julie spends her days enhancing the support provided by field service technicians. She thrives on solving real-world problems, advocating for innovative building technologies, and mentoring the next generation in the industry. Passionate about empowering women and promoting sustainability, Julie is inspired by business leaders like Satya Nadella and Mary Slagle Zappone. Outside of work, she enjoys wilderness canoeing, international travel, and reading.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Unlocking the Future: Insights on Sustainability, AI, and Emerging Trends in Facilities Management Aug 23, 2024

In this episode of Facility Voices Dean Stanberry, the Past-Chair of the Global Board of Directors at the International Facility Management Association (IFMA), shares his his evolution from IT guy to facility management leader, highlighting the "accidental profession" story that led him to oversee millions of square feet of administrative space and data centers. He explores the evolution of IFMA, the importance of professional credentials in facility management, and the growing focus on sustainability and decarbonization in the industry. Dean also discusses the challenges of adapting to climate change, the significance of lifelong learning in facility management, and the critical role of leadership in driving energy efficiency. Tune in to hear Dean's insights on the future of facility management, the impact of AI and technology on the industry, and the ongoing efforts to address skilled trade shortages.

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Dean has more than 20 years of broad-based experience in facility management, real estate portfolio management, process and quality improvement, procurement, workplace services, program and project management, space and occupancy planning, sustainability, information systems implementation, and critical environment operations.

He is an active industry advocate, serving on the IFMA Foundation Board of Trustees, is past chair of the Sustainability Community, and Government Affairs Committee. Dean is currently Chair of IFMA’s Global Board of Directors.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Game-Day Gold: Key Takeaways in Stadium Operations, Event Management and Guest Experience Aug 16, 2024

In this episode of Facility Voices, David Trask is joined by Fletcher Coffman, Senior Director of Operations at the Washington Commanders. Fletcher shares insights into his role, overseeing engineering, facilities, logistics, and more within the organization. They discuss the Commanders' recent transition to a new ownership group and the exciting improvements in store for the team. Fletcher highlights the importance of enhancing the fan experience and community impact as the team prepares for the future.

Fletcher also talks about the unique challenges of managing a stadium that hosts a wide variety of events, from NFL games to major concerts, and the meticulous planning involved in ensuring every event runs smoothly. Whether it's coordinating with local law enforcement or preparing for a back-to-back concert weekend, Fletcher's team is always working to improve the experience for event atendees.

Tune in to learn more about the behind-the-scenes efforts that keep a major sports venue running and the future plans for the Washington Commanders.
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Fletcher Coffman has an extensive background in operations and facilities management. With experience at various organizations such as Washington Commanders, The George Washington University, City of Round Rock, and West Virginia University Student Recreation Center, Fletcher has held roles such as Senior Director of Operations, Director of Athletics Facilities, and Director of Operations. Fletcher holds a Master of Science in Sport Administration/Management from West Virginia University and a Bachelor of Arts in Sport Administration/Management from Bethany College.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 3: Training Aug 09, 2024

Scott Ployer, President & CEO of the National Property Management Strategies Group, concludes our "Start Now" series with the third and final part. In this episode, Scott focuses on the crucial aspect of training for facilities teams.

He underscores the importance of comprehensive training in emergency management, highlighting common challenges organizations face and detailing the essential OSHA-mandated safety training requirements. Scott discusses the significance of meticulous documentation and effective risk assessments, offering practical advice on prioritizing training based on specific risks and past incidents.

Additionally, Scott delves into the growing emphasis on mental health in the workplace, providing insights into how companies can better support their employees' well-being. Covering topics from OSHA compliance to mindfulness in the workplace, this episode offers invaluable guidance for facility managers aiming to enhance their emergency preparedness and support their teams.
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Scott Ployer is a seasoned real estate and property management executive with 36 years of experience in managing residential, commercial, industrial, office, and government properties. He has a proven track record of implementing cost-saving initiatives and serving in high-responsibility roles, including as a Receiver’s Administrator for the U.S. Bankruptcy Court and federal banks. Ployer holds numerous industry-specific certifications and licenses, showcasing his extensive expertise and commitment to excellence.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Exploring Facilities Management Through Facilithon Aug 05, 2024

In today’s episode David sits down with the two winners of the 2024 Facilithon Competition: Anderson Reynolds, the first-place national finalist in the high school division, and Toby Styron, the first-place national finalist in the post-secondary division.

Anderson, fresh out of high school, shares how his diverse educational experiences, including participation in SkillsUSA and various construction programs, led him to excel in Facilithon. Toby, currently enrolled in the electromechanical technology course at Texas State Technical College, talks about how his early work experiences and the encouragement from his instructors steered him towards facilities management.

In the Facilithon Competition, participants from across the country are challenged to respond to real-world facilities management scenarios. Anderson and Toby discuss their experiences tackling problems ranging from financial planning for amusement parks to emergency responses in hospital settings. They highlight the importance of quick thinking, comprehensive knowledge, and the support of mentors in navigating these challenges.

Join us as we discuss the valuable lessons learned from these experiences, the excitement of competing at the national level, and how these young leaders plan to apply their skills in their future careers. Whether it's managing a hospital's fire sprinkler system or finding innovative solutions for an amusement park, Anderson and Toby's stories demonstrate the diverse and dynamic world of facilities management.

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Anderson Reynolds graduated from high school in the Denver Metro area in the spring of 2024. Throughout high school he participated in leadership, career exploration, and CTE programs, including a construction management program and later SkillsUSA. Through these programs he has acquired certifications in construction safety and sustainability, while representing his community as the state secretary for SkillsUSA Colorado from 2023-2024, where he attended two SkillsUSA national conferences as a competitor. At the 2024 national conference, he participated in Facilithon, where he took gold in the high school division.
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Toby Styron Jr. from Roscoe, West Texas, began working at 12 at Day Sign Co. in Abilene, learning business and leadership under Jake Day's mentorship. His diverse career includes roles as a foreman, welder, plumber, jailer, and contractor. The first in his family to graduate high school and college, he earned degrees from Texas State Technical College Sweetwater and Texas Tech University. Initially pursuing a medical career, Toby found his passion in the trades, mastering welding. With experiences across the country, he is proud of his achievements and dedicated to inspiring others to strive for their best.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 2: Insurance Jul 30, 2024

In part two of our series, "Start Now: A Guide to Building or Enhancing Your Emergency Management Program," Scott Ployer, President and CEO of National Property Management Strategies Group, explores the vital role of insurance in facilities management.

With insurance premiums skyrocketing, Scott offers strategies to help companies mitigate these costs by fostering a safety-first culture and conducting thorough risk assessments. He highlights the importance of regularly updating standard operating procedures and leveraging resources from insurance carriers to minimize claims and enhance safety programs.

Scott’s insights offer actionable advice to help you stay ahead of potential risks and ensure your organization is ready for any crisis. Discover how climate change impacts insurance, the benefits of voluntary risk assessments, and best practices for updating company policies annually.
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Scott Ployer is a seasoned real estate and property management executive with 36 years of experience in managing residential, commercial, industrial, office, and government properties. He has a proven track record of implementing cost-saving initiatives and serving in high-responsibility roles, including as a Receiver’s Administrator for the U.S. Bankruptcy Court and federal banks. Ployer holds numerous industry-specific certifications and licenses, showcasing his extensive expertise and commitment to excellence.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Empowering Facilities Management through Trade Schools, FCAs, and Sustainability Jul 18, 2024

In this episode, we chat with Sean Tracy, the Director of Facilities at AdventHealth Castle Rock. With 20 years in healthcare facilities management, Sean takes us through his career journey, from trade school to spearheading sustainability efforts. He explains why trade schools are so valuable and how Facility Condition Assessments (FCA) help in planning for the future.

Sean shares the innovative measures he's implementing to reduce energy use, including solar and wind energy. He also describes how grants can support sustainability projects and the benefits of adopting electric vehicles for energy efficiency. With a forward-looking vision for the industry, Sean emphasizes the importance of proactive sustainability practices and the crucial role of facilities teams.

Tune in for an engaging look at the future of healthcare facilities management and sustainability.
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Sean Tracy has 20 years’ experience in healthcare facilities management and is currently the facilities director at Castle Rock Adventist Hospital. Sean holds a bachelor’s in healthcare administrations from Colorado State University and is currently finishing his master’s degree. Sean is also a Certified Healthcare Facilities Manager through the American Society of Healthcare and serves as this year’s president for the Colorado Association of Healthcare Engineers and Directors. He is passionate about providing a facility that provides a high level of care while increasing sustainability.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 1: OSHA Jul 17, 2024

In this special three-part series, "Start Now: A Guide to Building or Enhancing Your Emergency Management Program," Scott Ployer, President and CEO at National Property Management Strategies Group, provides valuable insights and practical advice for Facilities Managers across industries. In the first episode, Scott delves into the essential role of OSHA, discussing its functions, the latest updates for 2024, and tips for maintaining workplace safety. Listeners will learn about new reporting methodologies, addressing workplace violence, the importance of reporting near misses, and the difference between hard hats and safety helmets. This series is a must-listen for facility managers and safety professionals looking to enhance their emergency management programs. Tune in and stay informed on the latest in occupational safety.

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Scott Ployer is a seasoned real estate and property management executive with 36 years of experience in managing residential, commercial, industrial, office, and government properties. He has a proven track record of implementing cost-saving initiatives and serving in high-responsibility roles, including as a Receiver’s Administrator for the U.S. Bankruptcy Court and federal banks. Ployer holds numerous industry-specific certifications and licenses, showcasing his extensive expertise and commitment to excellence.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Setting the Bar in Facilities: A Profile in Excellence with the Juilliard School Jul 15, 2024

In today's discussion, Paul Sutter, Associate Vice President of Facilities and Capital Projects at the Julliard School, takes us behind the scenes at this world-renowned performing arts education institution.

From overseeing a vast array of facilities within Lincoln Center to maintaining impeccable standards for students and staff, Paul shares his journey from golf course superintendent to managing one of the most prestigious arts institutions globally.

Discover how Juilliard's facilities team tackles unique challenges, such as maintaining acoustical perfection in practice rooms and creatively repurposing spaces to meet the institution's growing needs. Gain insights into their innovative approach to facilities management, where they balance the demands of a vibrant arts campus within an historic urban environment.

Whether you're involved in facilities management or simply fascinated by the inner workings of iconic institutions, Facility Voices provides a behind-the-scenes look at the critical role facilities play in supporting excellence in education and the arts.
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Paul Sutter is the Associate Vice President for Facilities and Capital Projects at the Juilliard School, where he oversees the management of its facilities and capital departments. With three decades of experience, Paul has expertly handled a diverse range of non-profit facilities, including the renowned Brooklyn Bridge Park and the historic Park Avenue Armory. His extensive background in managing world-class urban parks and cultural institutions uniquely positions him to support the Juilliard School, the premier performing arts school globally.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Reimagining Resilience: A Contemporary Approach to Emergency Management & Business Continuity Jul 08, 2024

In this episode, David sits down with Dr. Walter Lamar, Executive Director of Health, Safety, and Environmental for the University of Miami Health Care System. Dr. Lamar shares his extensive background in emergency management and public health, providing a unique perspective on managing safety functions across diverse communities in South Florida.

Learn about the innovative approaches Dr. Lamar and his team employ to ensure the safety and well-being of thousands of employees and patients, the importance of effective communication in emergency situations, and the critical role of business continuity in healthcare. From discussing the impact of AI on emergency management to exploring the differences between disaster response, emergency management, and business continuity, this episode is packed with valuable insights for anyone involved in facility management and emergency planning.

Tune in to learn how to think differently about safety, coordination, and collaboration in the ever-evolving world of facility management.
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Dr. Lamar, Ph.D. in Public Safety with a specialization in Emergency Management, is a Certified Emergency Disaster Professional (CEDP) and Master Business Continuity Professional (MBCP). As Executive Director of Occupational Health, Safety, and Compliance for the University of Miami Health System, he oversees health, safety, and continuity compliance across UHealth facilities in South Florida. He has extensive experience in Business Continuity, Emergency Management, and Risk Management and has played a key role in major federal regulatory inspections.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Safety First: Fostering a Culture of Continuous Safety in the Workplace Jun 28, 2024

In this episode, David is joined by Scott Ployer, President and CEO of National Property Management Strategies Group. Scott shares his 38-year journey in facilities management, construction, development, and safety, along with insights into his consultancy work with various organizations on strategic planning, process improvement, and safety programs.

Scott emphasizes the significance of embedding safety within company culture, highlighting how a proactive approach can mitigate risks and enhance overall operational efficiency. Scott provides practical tips for maintaining a safe and compliant workplace, drawing from his extensive experience in managing diverse facilities.

Tune in for an engaging and informative discussion on all things facilities management, and learn how to elevate your organization’s safety standards and operational excellence.
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Scott Ployer is a seasoned real estate and property management executive with 36 years of experience in managing residential, commercial, industrial, office, and government properties. He has a proven track record of implementing cost-saving initiatives and serving in high-responsibility roles, including as a Receiver’s Administrator for the U.S. Bankruptcy Court and federal banks. Ployer holds numerous industry-specific certifications and licenses, showcasing his extensive expertise and commitment to excellence.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Facilities Maintenance Software: Empowering Your Team for Success Jun 21, 2024

Maria Johnson, a seasoned leader in the restaurant facilities and construction industry, shares her inspiring journey from emigrating from Venezuela to the United States as a child, witnessing her parents' hard work, and pursuing her own career in the restaurant and retail industry. Rising from a secretary to VP of Development, Maria emphasizes the importance of education, determination, and leveraging opportunities.

Maria and David explore the complexities of implementing CMMS platforms in facilities management. Maria offers practical advice on selecting the right system, emphasizing the need for thorough vetting, training, and ongoing support. She highlights the benefits of CMMS platforms in tracking asset lifecycles, scheduling maintenance, and improving operational efficiency. They discuss the challenges companies face with outdated systems and the importance of adaptability and vendor collaboration.

Throughout the conversation, Maria underscores the necessity of setting up systems for success and maintaining open communication with all stakeholders. This episode is packed with valuable insights for anyone in facilities management looking to optimize their processes and embrace modern technologies.
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Maria Johnson is an accomplished construction and facilities executive with over 25 years of experience in the restaurant and retail industry. Born in Venezuela and raised in the U.S., she drew inspiration from her parents' sacrifices and hard work in minimum-wage jobs. Maria began her career as a secretary and steadily rose to the role of VP of Development. Her dedication to fostering organizational growth, rebranding, and infrastructure maintenance has been a driving force throughout her career.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Adapting to Change: Navigating the Dynamics of a Hybrid Workforce and Unlocking the Vital Role of Facilities Teams Jun 17, 2024

Leni Rivera, Owner of WorkplaceXperience, takes Facility Voices listeners on a compelling journey from her beginnings as an actor with a degree from NYU to her current role as a workplace experience advocate. With a background in the performing arts, Leni developed a deep understanding of human behavior, a skill she seamlessly transitioned into creating environments that support people. Her career has taken took her around the globe, from managing interior design companies in the UAE to overseeing real estate development in Dubai and managing workplace experience for a pharmaceutical giant in the Philippines.

Throughout her journey, Leni witnessed the profound impact of physical environments on people's well-being and productivity. Her passion for workplace experience led her to advocate for greater recognition of workplace functions and the importance of cohesive workplace strategies. Leni shares insights on the evolving role of facility managers, the challenges of hybrid work environments, and the importance of community and collaboration in the facilities management industry. You won't want to miss this episode!

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Leni Rivera is a Workplace Experience author, speaker, and industry advocate. She has appeared on NBC and Fox News, and in publications like Forbes and Reworked. Rivera is a frequent guest on radio shows, podcasts, and at corporate events and conferences, including IFMA’s World Workplace in 2022 and 2023. In 2023, she co-launched the Workplace Experience Training Program, an online platform aimed at highlighting the importance of Workplace Experience and empowering Facility Professionals globally.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Balancing Patient Safety and Cost Efficiency: Harnessing Code Compliance for Quality Care and Savings Jun 07, 2024

In today's episode, David sits down with Josh Bracket, the System Regulatory Director of Facilities Services at Banner Health.

Josh shares his unique journey from being an EMT driver to leading regulatory efforts at one of the most innovative healthcare systems in the U.S. He discusses the crucial role of code flexibility and risk assessments in achieving significant cost savings without compromising patient safety and highlights how continuous evaluation and cross-training are vital to effective facilities management.

Additionally, Josh explores the impact of innovative strategies and a unified approach to patient safety, embodied in Banner Health's commitment to "Sophia," their named model patient. This dedication drives operational efficiency and enhances the quality of care.

Whether you're in healthcare, facilities management, or simply interested in learning from the best, this episode is packed with insights and practical examples that underscore the importance of proactive and informed facilities management.

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Joshua Brackett, PE, SASHE, CHFM is the System Regulatory Director of Facilities Operations at Banner Health, offering expertise in health care facilities management, fire protection, and regulatory compliance. With a background in fire protection design and extensive experience in regulatory affairs, he has contributed to national standards committees and co-founded Legacy FM, focusing on empowering facility management teams through education and training programs.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Maximizing Maintenance Efficiency: A Deep Dive into In-House vs. Outsourced Strategies Jun 03, 2024

In today's episode, David is joined by Mike Smith, Senior Facilities Maintenance Manager at Saddle Creek Logistics Services.

Mike's journey in maintenance began as an Air Force Mechanic, where he honed his skills keeping crucial equipment operational and efficient. From there, he transitioned into his current role, where he oversees the maintenance operations for Saddle Creek Logistics Services.

Mike shares the nuances of the facilities management industry, contrasting the dynamics of outsourcing and in-house maintenance. He explains the different strategies he employs to optimize workforce efficiency and achieve significant cost savings, shedding light on the tactical approaches that drive success in this critical aspect of operations.

Don't miss out on this engaging conversation about real-world facilities management experiences and the insights shared by industry experts like Mike Smith.
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Mike Smith, Senior Facilities Maintenance Manager at Saddle Creek Logistics Services, is an experienced professional adept at overseeing maintenance operations in manufacturing facilities across Texas. Skilled in Predictive and Reliability maintenance strategies, he ensures cost-effective, timely, and high-quality service delivery. Currently pursuing CMRP certification to further enhance his expertise, Mike is recognized for his exceptional organizational skills, attention to detail, and adept problem-solving abilities.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Empowering Education: Harnessing Grants for Sustainable Transformation in Long-Term Facilities Development May 24, 2024

In this episode of Facility Voices, David sits down with Dr. Louis Fletcher, Executive Director for Facilities and Operations at School District 49 in Colorado Springs. Dr. Fletcher, with his extensive background in the Air Force and higher education, provides invaluable insights into the multifaceted role of facilities management in education.

From dealing with snow delays to tackling deferred maintenance, Dr. Fletcher discusses the challenges and innovations shaping the landscape of facilities management. Learn how his district is leveraging grants and forging partnerships to enhance energy efficiency, modernize security systems, and plan for the future.

This episode provides a compelling exploration of the behind-the-scenes efforts that keep our schools safe, functional, and ready to inspire the next generation.
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Dr. Louis L. Fletcher, Executive Director of Facilities and Operations for El Paso County Colorado School District 49, oversees various departments serving 28,000 PK-12 students. Prior roles include CEO for Troy University's Western Region and a 20-year tenure as a United States Air Force officer, culminating in founding the Advanced Space Operations School in Colorado Springs.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Optimizing Quality of Life: The Impact of Facilities Management May 17, 2024

This week David is joined by Melissa Petracca, Facilities Manager, and Jim Campoli, Senior Director of Operations and Services at Matheny Medical and Education Center. Melissa and Jim share their unique journeys into facilities management, detailing the complexities and challenges they face at Matheny, a 101-bed specialty hospital and special needs school in New Jersey.

Hear how Melissa grew from front desk receptionist to Facilities Manager, confronting the distinctive operational challenges of an aging structure initially intended as a school, and discover how Jim utilizes his over 40 years of experience managing large, complex facilities to ensure his team is meeting the specialized needs of Matheny's medically complex patients.

Learn about the innovative solutions they employ to manage budget constraints as a nonprofit, the importance of adaptive technologies in enhancing patient freedom, and the critical role of hands-on field experience in effective facilities management.

Whether you're a seasoned FM professional or new to the field, Melissa and Jim's insights offer valuable lessons on problem-solving, creative budgeting, and maintaining high standards of care in a specialized environment.
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Melissa Petracca is the Facilities Manager for the Matheny Medical and Educational Center. Melissa has been with Matheny for eight years and is a dedicated operations professional. She has guided the organization through various Joint Commission and Department of Health surveys, as well as assisting in Capital Planning efforts. Melissa enjoys problem solving and enacting processes that result in greater efficiencies so that her direct reports may perform their jobs better.
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Jim Campoli is the Senior Director of Operations & Services at Matheny Medical and Educational Center. With extensive experience managing up to 9,000,000 square feet of healthcare, education, and research facilities, Jim has overseen both union and non-union teams of 8 to 500 people. He has helped over 50 employees advance to supervisory roles, emphasizing talent, outcomes, and dedication.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Empowering Excellence: Self-Assessment Tools for Building and Sustaining Successful Facilities Teams May 10, 2024

In this episode of Facility Voices we hear from Jeremiah Johnson, COO at Muskego-Norway School District, as he shares his career path from custodian to district leader, offering insights into workforce retention strategies and innovative initiatives.

Learn about the Muskego-Norway School District, serving around 5,000 students across six schools in southeastern Wisconsin, and their efforts to revitalize trade programs and develop cutting-edge facilities, all aimed at enhancing student learning. Follow Jeremiah's inspiring journey, where leadership and innovation play pivotal roles, showcasing the district's commitment to growth and excellence. Plus, learn how initiatives like "extreme ownership" are fostering positive change and accountability within the district's culture.

Don't miss this informative episode explaining how dedication and forward-thinking approaches are shaping the future of facilities management and education.
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Jeremiah has dedicated 21 years to the Muskego-Norway School District, overseeing facilities, capital projects, safety, and HR, while also serving in leadership roles for various associations. He's been recognized with multiple awards, including Wisconsin Facilities Manager of the Year and the Jean B. Tyler Leader of the Future Award, for his impactful contributions to education and safety initiatives.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Registered Apprenticeships: Bridging the Gap in Skilled Trades May 03, 2024

Steve Lindas, an Apprenticeship Training Representative for the Florida Department of Education talks about his career – from apprenticing in faux painting to shaping apprenticeship programs for the state in this week’s Facility Voices podcast.

Steve provides a window into Florida's approach to registered apprenticeship, revealing how these programs provide valuable skills and serve as a ladder for career advancement, challenging perceptions, and paving the way for success in skilled trades.

Discover the impact of registered apprenticeship programs, how they differ from their non-registered counterparts, and why they're becoming a vital part of workforce development strategies. You won't want to miss out on this exploration of the transformative power of apprenticeship programs and celebrate the dedicated individuals like Steve Lindes who are shaping the future of workforce development in Florida and beyond.

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Steve Lindas has been with the Dept. of Education as an Apprenticeship Training Representative since July 2008. Prior to his current position, he has held multiple positions working in the Apprenticeship arena since the late 1970’s. He has been a journeyperson working with Registered Apprentices on their On-the-Job training. He has served as a Related Training Instructor (holding a current Orange County Public School Teaching Certificate), an Assistant Director and then a Director of a Registered Apprenticeship program as well as a Registered Pre-Apprenticeship program, all in the State of Florida.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Strategies for Assessing and Managing Risk in Asset Replacement and Investment Apr 26, 2024

Scott Mason, Executive Director of Business Development at DNV Healthcare, takes Facility Voices listeners on a compelling journey from his beginnings as an electronics technician in the Navy to his pivotal role in strategic asset management and accreditation within healthcare facilities. Scott shares his wealth of expertise, offering a unique perspective on the intricate task of assessing and managing risk in healthcare facility management.

Drawing from his extensive experience in life safety, compliance, and risk analysis, he provides a unique perspective on the challenges faced by FM professionals. Scott underscores the vital role these professionals play in ensuring the safety, efficiency, and sustainability of healthcare facilities. FM Management is not just about fixing leaky pipes or replacing light bulbs; it's about safeguarding the well-being of patients and staff alike.

Whether you're new to the field of facility management or a seasoned veteran, Scott's remarkable journey and vast expertise are certain to inform and inspire you.

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As a 30+ year professional, Scott Mason recently joined DNV Healthcare as the Executive Director of Business Development.

Scott’s professional knowledge complements the team’s growing list of multi-disciplined experts including: Accreditation, Certification, Training, Administrative, and Sales professionals. Scott’s background includes sales, sales management, general, service, and operational management, SimplexGrinnell Certified Project Manager Certification, TYCO Six Sigma Green Belt Certification, Certified Kaizen Facilitator, business consulting, life coaching, strategic development, and change management facilitator.

Poised to impact DNV, Scott will lead, direct, and guide DNV's sales organization in assisting clients in making measurable improvements and patient outcomes.

Scott holds a Certified Healthcare Operations Professional (CHOP), and Health Care Construction (HCC) certification through the American Hospital Association (AHA) and is a recognized Fellow of the Royal Society of Health Professionals (FRSHP). He has an MA in Organizational Leadership – Organizational Development Consulting Concentration from Regent University and a BSBM in Business from Cornerstone University, Grand Rapids, MI.

Scott’s approach to life furthers his passion of helping, coaching and mentoring others in his new position at DNV. With his proactive and positive approaches, Scott looks forward to helping and protecting clients as together "We Care, We Dare, We Share"

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Does Water Quality Matter? A Look at Water Quality in FM Apr 18, 2024

In this episode of Facility Voices we hear from industry leader Shane Sullivan, VP of Sales at Nephros, as he shares the critical importance of water quality management in healthcare and beyond.

Drawing from over 25 years of experience in facilities and maintenance, Shane guides us through his career journey, spanning from biopharmaceutical and university research environments to his current position at Nephros, a medical device company specializing in filtration solutions. He sheds light on prevalent water quality concerns within the industry, such as lead levels, PFAS, and other harmful elements, underscoring the critical role of water filtration, particularly for dialysis patients.

Shane also talks about the challenges faced in healthcare facilities, dealing with old infrastructure headaches, and how natural disasters can throw a curveball into the mix. Shane provides valuable insights into the multifaceted world of water management, touching on important stuff like ASHRAE guidelines and CDC toolkits that are key for public health.

If you're keen to pick up some practical tips on boosting safety and resilience in our buildings, this episode is a must listen!

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Shane received his Bachelors of Science from the University of Southern California and had spent the past 25+ years serving in healthcare, life science and biopharmaceutical environments. In the past twelve years he’s been focused on raising awareness and addressing water quality in dialysis and healthcare in an effort to reduce healthcare associated infections. He’s spent the past four years on the Board or Directors for both the California APIC Coordinating Council and Greater Los Angeles Chapter for the Association for Professionals in Infection Control and looking to serve CSHE.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Optimizing Your Facilities: Navigating Change, Team Dynamics, and Technology Integration for Long-Term Success Apr 12, 2024

In this episode of Facility Voices, Andy Gager, CEO of AMG International Consulting, shares insights from his extensive background, spanning from manufacturing to consulting, and offers a unique perspective on the intersection of operations, maintenance, and facilities management.

Andy explores and elaborates on the pressing issues facing the industry today, from the impact of technology advancements to the critical importance of effectively managing changes. He also discusses the importance of team dynamics for the long-term success of a facility. Drawing from his wealth of experience, he explores strategies for enhancing efficiency, optimizing processes, and fostering a culture of continuous improvement within facilities management organizations.

You won't want to miss out on this episode packed with actionable insights and expert perspectives on how you can best optimize your facility operations.
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Andrew Gager is a seasoned industry expert with over two decades of experience spanning warehousing operations, plant management, and global consulting. He specializes in optimizing operations, maintenance best practices, and materials management across various sectors including manufacturing, oil & gas, and transportation. As CEO of AMG International Consulting, Inc., Andrew focuses on developing and implementing reliability-based solutions within Asset Performance Management systems. Accredited with certifications including CMRP, CPIM, CRL, CSSGB, and CAMA, he holds a BS in Business & Operations Management from the Rochester Institute of Technology. Andrew is also a respected author, speaker, and facilitator, contributing to trade magazines and industry events worldwide while serving on multiple committees including SMRP and iAM.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Navigating Technology Shifts Starts with Identifying Needs Apr 05, 2024

In this episode of Facility Voices, Andrew Akard, Vice President of Facilities at Tinker Federal Credit Union, talks about technology in facilities management and shares some of the innovative approaches employed at Tinker.
Andrew emphasizes the importance of clearly articulating objectives and collaborating with other departments to ensure successful technology integration. He highlights the significance of effective communication with leadership and the need to tailor messages to specific audiences to build confidence in proposed initiatives. He underscores the value of seeking feedback and remaining open to refining proposals based on input from stakeholders.
Andrew discusses the challenges of managing facilities spread out over a wide geographical area and the strategies his team employs to overcome them, including smart irrigation controllers and EMS systems.
You won’t want to miss out on this important episode, offering valuable insights and practical strategies for driving innovation in the field!
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Andrew Akard directs building construction, remodeling, maintenance, janitorial services and lawn care for TFCU’s branches and corporate offices. Akard ensures that the member’s perspective is a driving force behind TFCU’s strategic priorities, business decisions and organizational processes in existing and future TFCU locations. This can be seen in TFCU’s mission of incorporating new technologies at their branches, such as Interactive Teller Machines (ITMs) and electric vehicle charging stations.

Prior to joining TFCU, Akard served in the US Navy for eight years as an operations intelligence specialist, where he served as a mentor and advisor to the Afghan National Army in Afghanistan from 2010 to 2011. After separating from the military, Akard worked in operations for property management and commercial real estate companies, most recently as the director of operations at Simon Property Group.

Akard received his bachelor’s degree in political science from Oklahoma Christian University and his master’s of business administration from Loyola University Maryland.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Selling to Leadership: Building Your Business Case Mar 29, 2024

In this episode of Facility Voices, Michael Wood, Senior Director of Facility Support Services at Parkland Health, shares his extensive expertise garnered over three decades in the industry.

As the Director of Facility Support Services, Michael orchestrates operations across a vast 7-million-square-foot campus, navigating the day-to-day challenges inherent in sustaining essential systems at one of the busiest healthcare facilities in the United States. He also calls attention to the pivotal role of effective communication, fostering transparent relationships with leadership, and crafting persuasive business proposals to drive facility initiatives forward.

Michael highlights the importance of thoroughly understanding your business and the potential impacts of facilities, distinguishing between scheduled and emergency "down" times, and conducting thorough risk assessments. Additionally, he emphasizes tailoring communication to fit the preferences of leadership, breaking down facility management jargon into understandable terms and ensuring clear expectations on presentation style and report frequency.

Overall, Michael advocates for transparency, urging facility managers to request only what's truly necessary while maintaining a keen eye on financials to bolster credibility. He stresses the significance of taking ownership of mistakes and conducting regular walkthroughs to intimately acquaint oneself with the facilities.

You won’t want to miss out on this episode and Michael's best practices when it comes to communicating your facilities’ and team’s needs with upper management.
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Mr. Wood serves as the Sr. Director, Facilities Support Services for Parkland Health. He is responsible for Engineering Service, Clinical Engineering, Sustainability, Environment of Care and Life Safety Compliance. In this role, he has direct oversight of 7.2 million square feet of occupied space including the acute care hospital, ambulatory surgery center and several outpatient facilities throughout Dallas County. In addition, he served as a bridge between the operations team and the Parkland Hospital design team to ensure operational input in an excellent design, build, and transition for the New Parkland campus replacement project.

Prior to joining the Parkland, Mr. Wood served as the Director of Engineering for University of Oklahoma (OU) Medical Center and served as a Director Consultant for various other health systems across the nation. Mr. Wood has extensive regulatory and facility operational management experience and has worked in a variety healthcare settings for the past thirty years.

Mr. Wood is a Certified Healthcare Facility Manager (CHFM), Certified Healthcare Safety Professional (CHSP) and Certified Healthcare Emergency Professional (CHEP).

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Training in FM: An Investment in your Team Mar 25, 2024

In this episode of Facility Voices, Raymond Perrier, Training and Business Development at Prime Power Services, joins David to discuss the power of cross-training within organizations. Raymond, a seasoned expert in facility operations, shares firsthand experiences of implementing cross-training initiatives, highlighting how he bridges the gap between departments and cultivates a culture of collaboration. From technicians gaining insight into sales processes to employees pursuing external training opportunities, Raymond talks about how investing in continuous learning enhance employee skills and organizational efficiency.

Raymond also reveals how cross-training initiatives empower individual employees and fortifies the fabric of your organization, leading to improved communication, customer satisfaction, and streamlined operations.

Don't miss out on these exclusive insights shared by industry expert Raymond Perrier to enhance your facility management strategies.
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Raymond Perrier has 12 years of higher education and learning development experience. In his current role as Business and Training Developer at Prime Power Services, he works closely with customers to analyze their training needs and develops training solutions to help them overcome challenges related to skill gaps in their company. He is an expert in adult learning, online learning design, and training program management. His training team won the Apex Award for excellent training in 2023 and 2024, and he is always looking for new ways to leverage technologies, techniques, and methods for delivering excellent training.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Empowering the Future: Pathways for Success in Facilities Management for the Next Generation Mar 19, 2024

In this episode Carolyn McGary, National Director of FM Pipeline, and Jim Zirbel, Chairman at FM Pipeline, discuss the role of development programs in the facility management industry. Carolyn shares her passion for mentoring the next generation, and Jim brings his entrepreneurial spirit to the conversation, discussing his work in the built environment technology space.

Their discussion explores the importance of engaging and empowering young people, with Carolyn and Jim sharing insights from their experiences working with students and educators at organizations like FM Pipeline and SkillsUSA Facilathon. They discuss the need for hands-on learning and real-world examples to attract young talent to the industry and address the skills gap.

They invite listeners to get involved in volunteering and judging at Facilathon competitions, providing an opportunity to connect with talented young adults and shape the future of facility management. This episode is sure to inspire you to get involved and help support tomorrow’s facilities professionals.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Facilities Training – A Forward Approach to Building a Successful Team Mar 08, 2024

In this episode of Facility Voices Lindsey Brackett, Chief Empowerment Officer at Legacy FM, shares her inspiring journey and expert advice on training a facilities team.

Lindsey recounts her journey from structural engineering to founder of Legacy FM, a company focused on preserving institutional knowledge in the face of an aging workforce crisis. Through Legacy FM, Lindsey empowers the next generation by capturing and sharing legacy knowledge through custom training programs.

Lindsey provides valuable insights into the gaps in the industry, from technical proficiency to sustainability practices and leadership development. She emphasizes the importance of addressing these gaps through objective assessment and tailored training programs, highlighting the importance of overcoming resistance and fostering a culture of continuous improvement when implementing change within organizations.

Don't miss out on this enlightening conversation with Lindsey Brackett and insights that promise to shape the future of facilities management training.
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Lindsey Brackett is the Chief Empowerment Officer of Legacy FM, LLC, keynote speaker, and an influential figure in the healthcare facilities management industry. Her credentials include Certified Healthcare Constructor, Certified Healthcare Facility Manager, Certified Health Care Physical Environment Worker, and SASHE. Since 2010, she has been providing solutions, including staff assessments and training, to facilities management teams. Lindsey has led the development and management of over 150 educational resources and currently serves on the ASHE Advisory Board, is a liaison to the ASHE Sustainability Task Force, is the President of the Women in Healthcare – Phoenix Chapter, and has authored numerous articles and white papers for the health care facilities management industry. She is a former ASHE faculty for various educational programs, a content contributor to ASHE's YouTube channel, and a contributing author for ASHE's Sustainability Guide, published in 2021.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

The three “E’s” of Human Connection & Facilities Management Mar 04, 2024

In this episode of Facility Voices Lisa Trayter, Director of Facilities and Transportation at Yough School District, communicates her wealth of knowledge accumulated over years of experience managing facilities and transportation. Discover how Lisa climbed the ladder from an administrative assistant to her current role overseeing five school buildings.

Lisa shares her leadership perspective, emphasizing the importance of nurturing individual superpowers and personalities within her team. With a goal of “getting to 9” Lisa shares how a collaborative mindset can empower your team by allowing them the flexibility to find the best way to achieve “9” each day. Learn about her three E's mantra—Educate, Empower, and Enrich—and how these values guide her approach to continuous improvement and employee retention.

Lisa also passes on strategies for working effectively with unions and vendors, reiterating her “you and me vs. the problem” approach. She emphasizes being selective during your vendor selection process, making sure you both have transparent shared expectations around communication and service, and an ongoing open dialogue to address issues as they arise.

This episode is a must listen for all those looking for new ways to approach facility leadership. Lisa truly brings an effective approach to what it means to be a leader, reframing failure as learning opportunities and providing tangible advice for other managers in the field.
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Lisa Trayter is a dedicated leader with over 12 years of experience in the Yough School District. She oversees facilities management and transportation services for 2000 students while fostering a culture of trust and connection. Lisa actively engages in professional associations such as the Pennsylvania Association of School Business Officials (PASBO), the Western Pennsylvania Facilities Directors Association (where she serves as an officer), and the Keystone Chapter of APPA to expand her knowledge and expertise. She holds a ProFM credential, embodying her commitment to growth. Guided by the Four Agreements, she values integrity, resilience, and continuous improvement. Lisa's dedication to excellence and community inspires positive change and enriches the lives of those she serves.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Working Efficiently Starts with Breaking Free from the Comfort Zone Feb 26, 2024

Join Shalita Myrick, Principal Facilities Project Manager at the University of Texas MD Anderson Cancer Center, in this episode of Facility Voices as we traverse unconventional facility career paths, what it’s like working in healthcare facilities, and the power of mentorship.

Shalita shares her facilities management trajectory, starting from a background in political science and B2B sales, and discusses how her experiences working with impactful women in the public policy sector ultimately led her to her current role at MD Anderson. She also examines the dynamic nature of her role, from design reviews to managing existing infrastructure, ensuring safety, and planning for the future. Additionally, Shalita emphasizes her facility’s leadership role as a comprehensive cancer center with a strong focus on mission-driven facilities management.

Shalita and David also discuss the industry's continued evolution, and the importance of mentorship and continuous learning in navigating the FM landscape.

You won’t want to miss this insightful conversation that highlights the significance of facilities management to various industries and the exciting opportunities that emerging technologies present for growth and innovation.
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Shalita Myrick is a growth mindset professional with experience in telecommunications/data infrastructure, sales, healthcare, and facilities management. She draws on these experiences to drive efficiency as the Principal Facilities Project Manager for Engineering and Building Systems Management at MD Anderson Cancer Center.

Before MD Anderson, Shalita led Facilities Operations projects at Texas Children’s Hospital, UT Southwestern Medical Center, and Kaiser Permanente. While Shalita holds a B.A. in Political Science from Spelman College, she became a pioneer in FM by being the first graduate to earn a Master of Science in Facility Management from the University of Texas San Antonio. The master’s program, developed to provide formal facility management education by subject matter expert faculty, aims to give back to the next generation of facilities leaders. Shalita continues in the spirit of these efforts by serving as the Young Professionals Chair for IFMA – Academic Facilities Council.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

A Positive Approach: Nurturing Your Team to get 100% Feb 16, 2024

Santiago Chambers brings over 30 years of seasoned expertise from his naval service to his current role as Director of Plant Operations at Los Alamitos Medical Center. In this installment of Facility Voices, he reflects on his extensive experience spanning both healthcare facilities and the United States Navy.

Santiago takes us through his journey from the military to facilities management, highlighting the value of teamwork and a positive mindset. Additionally, he delves into strategies for addressing staff retention and succession planning, especially in light of retirements. Santiago's successful approach involves developing talent from within, cross-training team members, and identifying hidden potential in ancillary departments.

David and Santiago also analyze the hurdles faced by facilities management during the pandemic, including the struggle to maintain aging systems with limited resources. From the impact on power and HVAC systems to the broader issue of funding urgent repairs, Santiago sheds light on the daily battles facilities managers face.

This engaging conversation goes beyond the surface, offering practical insights and inspiration for facilities managers navigating the complexities of their roles in today's ever-evolving landscape.

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Santiago D. Chambers, Sr., BS., CHSP, CHEP is the Director of Plant Operations for Los Alamitos Medical Center, a part of Tenet Healthcare. Prior to this, Santiago worked for Fountain Valley Regional Hospital for 4 years, Providence Little Company of Mary Torrance and San Pedro Medical Centers as the South Bay Manager of Safety, Security, Parking and Disaster for 2 years and Children’s Hospital of Los Angeles for 10 years as the Director of Support Services and Hospital Safety Officer.

Santiago is a Certified Healthcare Safety Professional and Certified Healthcare Emergency Professional with many other professional licenses and certifications related to safety, security, hazmat, emergency preparedness and fire and life safety. Santiago has a BS in Health and Human Services from the University of Arizona Global Campus and currently enrolled in the master's in healthcare administration Program. Santiago served 2018-2020 as the Los Angeles Chapter President of the California Society for Healthcare Engineering (CSHE) and previously served as the Secretary, Treasurer and Vice President of the Orange County Chapter of CSHE. Santiago has been a member of CSHE since 2005. Santiago served in the US Navy and has been married for 28 years with two daughters in college and a son in the US Marines.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Integrating Technology with Nature – Healthy Trees and Grounds Feb 09, 2024

In this episode of Facility Voices, Andrew Sileo, Davidson's town Arborist, shares his journey in the dynamic world of urban forestry. Andrew's passion for trees began in high school with the FFA program, leading him to become a certified arborist with over 6 years of experience.

In his current role, Andrew oversees all of Davidson’s public vegetation, spanning many facility campuses and emphasizing the vital role trees play in our communities. Discover how Davidson's "Tree City USA" certification reflects the city’s deep commitment to urban forest conservation, boasting a remarkable 60% canopy coverage.

Andrew also unveils the cutting-edge tools and technology arborists use daily, from handheld microscopes to GIS mapping. Explore the challenges and rewards of Andrew's role, including mitigating storm damage and fostering community education on tree conservation.
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My name is Andrew Sileo and I am a Lorax. Being a Certified Arborist means I take care of and speak for trees in all ways that matter. I went to the University of Mount Olive where I got my degree in Agriculture Productions. As mentioned I am a Certified Arborist, and a Certified Plant Professional. My goal as an Arborist is to help educate the public on tree benefits and what trees have done and continue to do to help people, in hopes people will in turn, plant more trees and help create healthier, more diverse and more sustainable urban forests.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Building Success: Navigating the Pathways to Excellence in Public School Facilities Management Feb 02, 2024

In this episode of Facility Voices, David welcomes Diana Ferrer-Schwartz, Chief Administrative Officer at the New York City Department of Education Division of School Facilities. Diana, with her extensive background in facilities management and administration across the education sector, brings a wealth of experience and expertise to the discussion as she explores the challenges and initiatives shaping the facilities landscape in one of the world's largest school systems.

From juggling a whopping 1400 school buildings to dealing with labor shortages and sustainability, Diana shares what it takes to run educational facilities smoothly. Learn how NYC Public Schools are leading the charge in education with cool apprenticeship programs, career paths, and eco-friendly initiatives.

Gain behind-the-scenes insights into how education facilities management is evolving in today's fast-paced world from one of the industry’s best. Whether you're a seasoned FM pro, an up-and-coming leader, or just curious about what goes on in schools, this episode has loads of juicy info to satisfy your curiosity.
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As the Chief Administrative Officer for the Division of School Facilities, Mrs. Ferrer-Schwartz reports directly to the CEO, John Shea. She oversees a varied portfolio and is responsible for the planning, structure, efficiency, and expertise in directing all agency administrative functions as well as cross-functional project work across all departments with a focus on human capital, contract administration, finance and labor relations work streams. This includes a policy role in creating or adjusting oriented strategies in managing human capital, employee relations, and contract management. Develops and improves internal systems and processes efficiencies, ensuring that all internal organizational policies and procedures are aligned with diversity and inclusion while also building and leveraging relationships with various external stakeholders.

Diana is familiar with the DOE in that she has held positions of increasing responsibilities, including Office of Equal Opportunity Senior Investigator, Senior Impartial Hearing Litigator for the Impartial Hearing-Special Education Office, Deputy Director in the Office of School Health, Interim Director of Policy and Compliance in the Office of School Health, and Director of Permits and Compliance, DSF. Before working at DSF, Diana worked at the Kings County District Attorney’s Office. Diana is a graduate of Pace University and is admitted to practice law in New York and New Jersey.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Developing a Security Plan – Tools and Resources Jan 29, 2024

In this engaging episode of Facility Voices, David is joined by Kristian Gonzales, Sales Manager for Zona FACTA. With a Navy background and specialized expertise in security operations, Kristian offers invaluable insights into developing security plans for Facilities Managers.

Kristian and David discuss all sorts of facility management topics, from hashing out security plans and sizing up threats to tackling cybersecurity, compliance, and training. Through candid conversations and practical advice, Kristian shares knowledge and strategies essential for navigating the complexities of security planning effectively.

Whether you're a seasoned facility manager, an industry professional, or simply curious about the field, this episode delivers valuable insights and actionable tips to elevate your understanding and approach to security planning.

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Kristian Gonzalez, a seasoned professional with 9 years of experience in the Navy, was born in Puerto Rico and raised in Colorado. In his current role at Zona Facta, Kristian thrives in sales, fueled by a passion for human interaction and an 'old school' love for communication and connection. As a father to three beautiful children, who are his daily motivation, Kristian brings a unique blend of personal and professional insights to his work. To him, security is not just a profession; it's a commitment to safeguarding the peace and well-being of others, reflecting a profound understanding of its impact on people's lives.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Giving Back – Educating the Next Generation of FM Professionals Jan 19, 2024

Richard Gunpat, Mechanical Engineer at the Airports Authority of Trinidad and Tobago joins Facility Voices host, David Trask, for an inspiring discussion of sustainability in Facilities Management.

The conversation highlights Richard's extensive 20-year career in facilities management, and his dedication to giving back to the industry through his involvement with IFMA, ASHRAE, and his recent recognition with the IFMA Emerging Professional Award. With extensive experience in energy consulting, aviation, and achieving certifications like FMP and CFM, Richard emphasizes the importance of collaboration, sustainability, and staying updated on industry trends.

Richard also shares some of his impactful initiatives, such as winning the Sustainability Facilities Professional Scholarship and actively contributing to the scholarship committee. He discusses the challenges and rewards of implementing sustainability measures, emphasizing the role of technology, including Building Management Systems (BMS) and Facility Condition Assessments (FCA).

The podcast concludes with a look into Richard's future goals, aspiring to become a global FM consultant to support companies in achieving their FM and sustainability targets. You won't want to miss out on Richard’s inspiring story and his insights into the future of FM sustainability.
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Richard Gunpat is a highly experienced executive leader and consultant with over twenty (20) years of experience locally and regionally in facility management, engineering, project management, energy management, and aviation. As a creative and forward thinker, he is highly able to inspire others and drive strategic action. He currently provides strategic and technical oversight inclusive of LEED consulting for airport-related buildings and mechanical systems at the Airports Authority of Trinidad and Tobago.
Richard, a Mechanical Engineer by profession also holds various prestigious credentials from leading global organizations to include the CFM, PMP, LEED AP BD+C and ASHRAE BCxP. He volunteers with IFMA, GBCI and ASHRAE in several leadership roles and holds true to being a valued servant leader. He continues to lead the way and gives back, having won the IFMA Emerging Professional Award 2023 and selected as an exam subcommittee member for the new ASHRAE Certified Decarbonization Professional (CDP) Program to be launched in 2024.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Making the Switch: Changing to New Facility Technologies Jan 16, 2024

This week’s guest, Josh Ashlock, Director of Building Systems at the University of Texas MD Anderson Cancer Center shares his experience with the challenges and triumphs within healthcare facilities.

Josh's passion for healthcare and his unwavering commitment to the facilities management profession shine through as he walks us through the history of his career. As a husband of 28 years and with 23 years of experience in facilities, Josh brings a unique perspective, discussing how his personal life has influenced and inspired his approach to managing complex facilities.

Josh examines the shift from old-school systems, highlighting the benefits of jumping headfirst into the latest innovations. Whether he's juggling high voltage systems or untangling the web of building automation, Josh breaks down how facilities are the unsung heroes in the healthcare scene. He delves into the intersection of technology, facility management, and healthcare, offering perspectives enriched by his wealth of experience and dedication to shaping the future of healthcare facilities.

Don't miss out on this captivating conversation about the ever-evolving realm of healthcare facility management and the remarkable contributions Josh is making at the MD Anderson Cancer Center.

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Josh has served as a facilities leader in institutions such as municipal, education, senior living, and for the last 10 years in healthcare. Josh began his career in the mechanical trades as a mechanical contractor and stationary engineer and worked his way into leadership roles in facilities management in 1999. Josh holds a Doctorate in Business Administration with an emphasis on leadership from Liberty University. Josh is also a Certified Healthcare Facilities Manager and a Certified Healthcare Constructor through the American Society of Healthcare Engineers. His passion is to grow our next generation of facilities workers and leaders.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Managing Up Empowers a Modern Facilities Team Jan 09, 2024

Facility Voices podcast host, David Trask, is joined by Tia Freiburger, the Senior Manager of Facilities and Operations, Corporate Real Estate at Under Armour.

Tia shares her extensive background in collegiate recreation and facilities, and her transition to corporate America in 2019. As the Senior Manager for Facilities and Operations at Under Armour Tia walks us through the unique challenges and responsibilities of overseeing corporate headquarters, including managing service vendors, venue spaces, offices, gyms, kitchenettes, cafes, a basketball court, a stadium, and even a lab for testing equipment.

Tia also discusses her experiences during the pandemic and reflects on the new challenges of facility operations in response to ever changing circumstances. She discusses how this experience helped prepare her for Under Armour's current move to a new campus, highlighting how important developing standard operating procedures, creating diverse signage for various user groups, and navigating scheduling complexities is in a new space.

This episode is a great listen as it highlights the importance of teamwork, customer service, and adapting to unforeseen challenges.

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Tia began her career in collegiate recreation while in her undergrad at the University of Northern Iowa. She completed her graduate degree at the University of Tennessee and completed a Graduate Assistantship within the Recreation Department. She started her professional career at Florida Gulf Coast University working as the Coordinator of Facilities, Marketing, and Special Events. She then moved onto Towson University where she was the Associate Director of Facilities and Operations. After opening a large-scale expansion, Tia moved onto Under Armour where she is the Senior Manager for Facilities and Operations.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

How Technology Is Revolutionizing Training for Facilities Maintenance Professionals Dec 31, 2023

Explore the world of facilities management on Facility Voices. This week’s episode spotlights the technological revolution in training for professionals. Join guest speaker Dan Clapper, Market Director at Interplay Learning, as he shares his insights into their innovative approach.

Dan's journey from a family-owned HVAC business to Interplay Learning unfolds, revealing his industry-rich experiences. Dan explains how Interplay Learning is reshaping technician training with immersive, online simulations that ensure safety and competence. In a time of skilled worker shortages, this method proves vital.

David and Dan delve into the challenges of finding skilled talent and discuss alternative pathways for workforce development. The conversation extends to technology's evolving role in assessing skills and targeted training.

Discover how effective training not only aids recruitment but also fosters employee retention, boosting morale and self-confidence. Tune in to Facility Voices for a glimpse into the transformative power of training in shaping the future of facilities management.

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Dan Clapper serves as the HVAC and Facilities Maintenance Market Director for Interplay Learning. Dan brings 25 years of experience to Interplay in a variety of roles across the HVAC market. Over the years in this space, Dan has developed a passion for helping trade professionals grow their businesses and their people. From installing boilers and HVAC equipment with his father as a teenager to sales, design, and distribution at the wholesale level, to training thousands of HVAC professionals across the country at the manufacturing level, Dan has a unique perspective on best practices.
With tens of millions of people in the US who make less than $15/hr, HVAC and Facilities teams can build a pipeline of talent if they had better in-house training infrastructure. At Interplay, Dan now helps business owners and facilities leaders leverage 3D simulation-based training to help attract new talent to the industry and upskill them faster and more efficiently than ever before.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Revitalizing Historical Sites: Creating a Modern Community Site Dec 19, 2023

In this week’s episode of Facility Voices, Cale Burch, the Director of Engineering at Holladay Properties, sits down with David Trask to share his fascinating career journey. Starting with Cale’s 28-year career in the army, where he coordinated logistics for 22 fire bases, to his transition into civilian life and facilities management, to the exciting transformation of the Factory at Franklin into a vibrant destination. He explores how his military experience equipped him to manage everything from power generation to logistics, setting the stage for a successful career in the civilian world.

Cale provides insights into the challenges and rewards of repurposing historical properties, focusing on The Factory at Franklin, a 1929 stove factory turned retail space. He discusses the unique aspects of managing a property on the historical register, dealing with unexpected discoveries like original railroad tracks, and the importance of preserving and incorporating the site's rich history into its modern identity.

We also get a sneak peek into Cale's side project—an upcoming book on facilities management. He highlights the need for resources guiding individuals interested in entering the field and shares his expert tips for bridging the gap. You wont want to miss this episode! Stay tuned for more engaging conversations on Facility Voices.
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Cale Burch is a former Green Beret Sergeant Major with nearly three decades of service in the U.S. Army and eleven combat tours in the Middle East. He now serves as the Director of Engineering for The Factory at Franklin in Franklin, TN with Holladay Properties. Cale has 16 years of combined experience in facilities engineering, executive leadership, general maintenance, luxury hospitality, acquisitions, and asset management.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

A Servant Leadership Approach to Managing Facilities Dec 11, 2023

Welcome to this week's episode of Facility Voices, with guest Peter Palacios, Director of Information Services at the University of North Texas.

In this informative conversation with David Trask, Peter shares his evolution from a student-employee to a key player in facilities management, delving into the challenges and joys of overseeing information resources in support of planning, design, construction, and operation on a large and dynamic campus.

Peter's insights into leveraging data and building partnerships shed light on the multifaceted world of facilities management, demonstrating how the University of North Texas navigates the complexities of managing a vast campus, handling aging infrastructure, and addressing the impact of growth on facilities. Peter's thoughtful approach to collaboration and information utilization provides valuable lessons for FM professionals and enthusiasts alike.

Tune in to Facility Voices for a captivating conversation that explores the diverse and ever-evolving landscape of facilities management.
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Peter Palacios is the Director of Facilities Information Services at the University of North Texas (UNT). His journey in facilities management began at UNT as a student employee in the department, working to support his academic goals. With over 15 years of progressive experience in various roles, Peter specializes in matching facility management needs with novel technology solutions that support achieving operational excellence and position the department for future success.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Preparing for the Future Today: Strategies to Enhance Planning & Operations Dec 03, 2023

Welcome to this week’s episode of Facility Voices: Preparing for the Future Today, Strategies to Enhance Planning & Operations. In this episode Chance Sullivan, Assistant Director of Facilities and Services at the University of Rochester, shares his advice and recommendations on streamlining operations planning. Chance details how his first job working at a golf course inspired him to pursue a career in Facilities, leading him to his current role overseeing asset management, safety compliance, and workforce development.

You’ll learn about the challenges of managing a university and gain insights into addressing deferred maintenance and capital issues. Chance also shares how the University of Rochester is embracing technology to optimize processes and discusses the cultural shift required for adopting new technologies, emphasizing the importance of creating a supportive environment for the workforce during this transition.

Tune in for an engaging conversation on the intersection of technology, facility management, and the future of infrastructure. If you're interested in the dynamic world of facilities, this episode of Facility Voices with Chance Sullivan is a must-listen.

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Chance Sullivan, a seasoned professional in the facilities industry, commenced his career as a Mechanical Contractor before transitioning to the "building owner" side. His expertise expanded while working at a macro brewery in NYS, where he concentrated on overseeing utility infrastructure, including industrial ammonia, steam, and CO2 plants. His primary goal was to ensure the safety, reliability, and efficiency of these critical systems.

Subsequently, Chance took on the role of Preventative Maintenance Manager at the University of Rochester, leveraging his experience to enhance maintenance practices. Today, he holds the position of Assistant Director of Facilities and Services, with a focus on Asset Management, Safety/Compliance, and Trades Workforce Development. His journey reflects a progression through various roles, showcasing his dedication to optimizing facility operations and contributing to the industry's advancement.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Building an Optimized Deferred Maintenance Program Nov 27, 2023

In this episode of Facility Voices David Auton, VP of Service Excellence, Engineering, and Maintenance at C&W Services, joins host David Trask for a discussion on how to optimize deferred maintenance programs. Auton provides valuable insights into his role, underscoring the significance of introducing new solutions, fostering innovation, and driving quality improvements in facility maintenance.

The discussion explores the challenges of deferred maintenance, differentiating between backlog and deferred maintenance and emphasizing the chosen risk-based strategy behind deferred maintenance. Auton highlights the impact on operational risks and costs, discussing strategies like outsourcing and leveraging technology for automation. Trask and Auton also discuss the root causes of this need, from resource limitations to the aging workforce, and the impact on organizations' operational risks and costs.

They conclude with shared insights into evolving facility management landscapes, considering shifts in space utilization and the growing importance of maintaining building quality amid changing occupancy patterns.

You won’t want to miss this insightful exploration of today’s facility management realities and the valuable advice Auton shares on how you can optimize your own deferred maintenance program.
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In 2016, David joined C&W Services, bringing nearly 22 years of facility services experience. As an acomplished director, David offers a management approach deeply rooted in analytics.

Boasting a Six Sigma certification as a Master Black Belt and holding IFMA certifications in facility management and sustainability, David is a Certified Reliability Leader, showcasing his dedication to excellence.
His extensive career experience spans over 35 years in Service and Engineering, marked by a diverse technical foundation in innovative solutions, global patents, and electrical engineering.

David's professional journey includes impactful roles at renowned organizations such as CBRE, Johnson Controls, Northwestern Mutual, GE Healthcare, and Marquette Medical Systems.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Building an Employee Retention Program Nov 17, 2023

In this week’s episode of Facility Voices, Bert Gumeringer, Senior VP of Facility Operations at Texas Children’s Hospital, sits down with the host of Facility Voices, David Trask, to share his insights into Texas Children's unique challenges, and the innovative employee retention program that's making waves. From personalized welcome letters to one-on-one sessions with executives, this program goes beyond the norm, fostering a strong connection between leadership and staff.

Bert reflects on the impact of COVID-19 on Texas Children's and how the organization invested in its employees during challenging times. From financial bonuses to maintaining a strong connection with remote workers, the hospital prioritized the well-being of its staff, creating a sense of loyalty that extends beyond the workplace. Bert emphasizes the importance of an organizational culture that fosters growth, development, and a sense of belonging. He shares stories of employees who started at entry-level positions and, through opportunities provided by Texas Children's, rose to managerial roles in various departments. Bert reveals the unique family atmosphere within the organization, where employees feel part of something bigger than just a job.

Join us for an engaging conversation that goes beyond facility management, showcasing the human side of running a major healthcare institution.
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Bert M. Gumeringer is the Sr. Vice President for Facilities Operations at Texas Children’s Hospital located in Houston, Texas. He is a Fellow of the American Society of Healthcare Engineering (FASHE) and a Certified Healthcare Facility Manager (CHFM).

In his current role, Bert is responsible for more than 10 million sf of space, 953 licensed beds and 1,200 FTE’s in the departments of Facilities Engineering, Environmental Services, Organizational Resilience, Patient Escort, Security Services, Supply Chain Management, Sustainability, Visitor Management Services, Parking and Valet Parking and at Texas Children’s. Bert has over 35 years of healthcare related experience with his last twenty years at Texas Children’s H

Bert served as a Life Safety Code Consultant for Joint Commission Resources, is a member of the National Fire Protection Association and the ASHE Faculty teaching the CHFM Preparation, CHC and Healthcare Construction Management programs. Bert previously served as the President of the Texas Association of Healthcare Facilities Management (TAHFM) and is a lifetime member of TAHFM and ASHE.

He holds a Master’s of Business Administration degree from the University of Phoenix and a Master’s of Science degree in Industrial Technology from the University of North Dakota.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Paying it Forward - Digital Transformation of an 85 Year Old Campus Nov 13, 2023

Check out the latest episode of the Facility Voices Podcast, where David sits down with Byron Woods, the Dean of Facilities at the College of the Sequoias.

Byron delves into navigating the upkeep of aging buildings and infrastructure, offering a fascinating glimpse into the transformative journey of digitizing plans for optimal facilities management. Byron stresses the need for thorough documentation, especially for older structures where the history of remodels might be a bit tricky to dig up or lost altogether. He also shares stories about the surprises encountered during construction projects and the vital role of technology in improving response times and overall efficiency.

Drawing attention to the importance of digitization, Byron highlights its impact on the onboarding process for new team members, resulting in a significant reduction in ramp-up time through instant access to critical information.

If you're curious about the ins and outs of facilities management and want some real talk from the pros, this episode is a must-listen.
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Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

3 Keys to Building a Successful Team – Communication, Communication & Communication Nov 03, 2023

In this episode of Facility Voices, David Trask sits down with Michael Terrell, Senior Operations Director of Facilities Management at Liberty University, to discuss Michael’s journey from nuclear power to university facilities management, and the unique challenges he's faced in his role.

Liberty University, founded in 1971, has grown significantly in the past few years, with over seven and a half million square feet of space on its campus, making it one of the largest Christian universities in the nation. In his role as Operation Director, Michael is focusing on improving campus operations and preparing for the future. One of the key initiatives he's working on is implementing an Integrated Workplace Management System (IWMS) to replace an outdated Computerized Maintenance Management System (CMMS) that has been in place since 2005.

Michael Also talks about Liberty’s initiatives to sub-meter water, gas, electric, air, and more to better control their utility costs. The conversation touches on the impacts of an aging workforce, retirements, and the difficulties of attracting new talent. Michael shares how they're looking into apprenticeship programs and partnerships with local organizations and universities to address the workforce shortage and provide training to future technicians.

This episode is a must listen for anyone navigating the intricacies of Facilities Management in Higher Education.
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Mr. Terrell is the Senior Director of Facilities Operations at Liberty University in Lynchburg, Va. Prior to joining Liberty in 2021, Mr. Terrell was a Senior Project Manager at William & Mary. His career spans over 40 years managing projects in the commercial nuclear power industry. At Liberty, Mr. Terrell is focused on implementing an Integrated Workplace Management System and establishing roadmap to a “ Single Pane of Glass” program to help monitor and reduce utility cost.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Skilled Trades: Erasing the Stigma of "its just a job and not a career" Oct 25, 2023

In this episode of Facility Voices David Trask is joined by Doug Winston, President, and CEO of DNM Electrical Contracting and Skilled-Trades Advocate with Bring Back the Trades Inc, as he shares his journey in the electrical industry and the various successful entities under his wing. From utility construction to equipment repair, Doug's businesses span a wide spectrum, even including a motorsports venture.

Doug talks about his advocacy work for skilled trades and the misconception that one must go to college to be successful. He underscores the abundant opportunities and financial security attainable in the skilled trades, while also addressing the existing stigma associated with vocational education. Doug emphasizes the importance of nurturing genuine interest and passion in a field, rather than funneling everyone toward a one-size-fits-all approach, sharing several personal experiences where he helped coach young people in their career journeys.
With over 40 years of industry experience, Doug offers a unique perspective on the value and potential of careers in the trades. Don't miss this opportunity to be inspired and informed about the diverse career opportunities that exist beyond the traditional college path.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Developing a Facilities Career Growth Program in Higher Education Oct 20, 2023

In this episode of Facility Voices, David Trask hosts guests Kimberly Thomas, Special Projects Advisor to AVP, and Cale Caudell, Director of Operations and Maintenance from the University of Georgia (UGA). Together, they shed light on the challenges faced by UGA's Facilities Management Division in the wake of evolving workplace culture and workforce transition.

Kimberly, with her extensive background in higher education administration and K-12 facilities, provides valuable insights into her role as the Special Projects Coordinator; and Cale, who has been with UGA since 2008, shares his journey from building services to his current role as Director of Operations and Maintenance.

Their conversation delves into the unique landscape of UGA, a level one research institution with over 40,000 undergraduate students and 8,000 graduate students. With a diverse range of facilities, including high-capacity labs and cutting-edge technology, the university presents complex challenges for its Facilities Management Division. Kimberly and Cale spotlight UGA's proactive response to the obstacle of workforce turnover, exemplified by their innovative Career Ladder Program. They discuss how this program addresses critical issues, such as salary discrepancies, job descriptions, and the need for internal growth pathways. They emphasize the importance of aligning HR practices with the intricate demands of facilities roles, highlighting the value of prioritizing practices which increase employee retention by providing long term career opportunities.

This insightful episode serves as a valuable resource for facility managers, HR professionals, and anyone interested in addressing the evolving workforce dynamics within large institutions.
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Kimberly Thomas is the Special Projects Advisor for UGA Facilities Management Division's Associate Vice President, bringing 32 years of experience in higher education and K-12 administration. She previously served as Senior Director of Services, overseeing Building Services, Fleet & Grounds, Sustainability, Warehouse Operations, and the Work Request Center. Before that, she excelled as the Executive Director of Plant Operations at Clarke County School District, earning accolades such as the Green Cleaning Award of Schools and Universities in 2015. Her commitment to green cleaning and sustainability garnered recognition from various organizations, including the Healthy Schools Network and US Green Building Council.
Cale Caudell holds a master's degree from the University of Georgia and boasts 20+ years of supervisory experience, with the last 15 years dedicated to roles in UGA's FM Division. Since September 2018, he has excelled in Operations & Maintenance, progressing from an Assistant Director role to becoming the Director of Operations and Maintenance in March 2023. Over the years, he has contributed significantly in various capacities, including Building Services and Support Services. Cale's greatest satisfaction comes from aiding his colleagues and witnessing their successes.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Navigating Electrical Safety: An In-Depth Look at NFPA 70 Oct 11, 2023

In this episode of Facility Voices, David Trask is joined by Marshall MacFarlane, IFMA Fellow and Facility Services Manager at C3 Engineering whose impressive journey from a Millwright to a Facilities Manager provides perspective on the world of facility management and electrical safety.

Drawing from his extensive career including industrial mechanics, safety management, electrical engineering, and facilities management, Marshall shares some highlights and key takeaways. His rich background imparts invaluable life lessons and profound insights into the ever-changing landscape of facility management.

Together, David and Marshall take a deep dive into NFPA 70E and NFPA 70B, the dynamic duo ensuring electrical safety within facilities. Marshall breaks down the evolution of these standards, emphasizing their transformation from recommendations to steadfast regulations. They also touch on the often-overlooked aspect of electrical safety within the facility domain, with Marshall underscoring the importance of adhering to manufacturer-recommended maintenance practices and the potential liability that can result from non-compliance.

David and Marshall also share some amusing anecdotes from their experiences in the field, shedding light on the unexpected challenges and tasks that facility professionals encounter along the way.

You won’t want to miss out on this episode and the many years of experience and insight that Marshall brings to the Facilities Management Conversation, especially if you are a facilities professional looking to learn more about NFPA guidelines.

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Marshall MacFarlane is a millwright by trade but has been in Facilities Management for nearly 20 years, with significant experience in Preventive Maintenance, Security and Emergency Planning. Marshall has worked in both the public and private sectors and also in manufacturing. He just ended his two-year term as President of the Greater Phoenix Area Chapter of IFMA and is a newly appointed IFMA Fellow. Marshall is also a Canadian Army Veteran and a freelance writer and editor. Marshall lives in Queen Creek, Arizona with his wife and three crazy dogs.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Navigating the Unique Challenges of a Private Quaker School Campus Oct 06, 2023

In this episode of Facility Voices, we take a trip into the world of facilities management at George School, a private Quaker school with a rich history, unique culture, and sprawling campus. David and Robert H. Kleimenhagen, Jr., CFM, SFP, ProFM, the Director of Physical Plant at George School, discuss the challenges and opportunities that come with overseeing this exceptional campus.
Uncover how Robert and his team are reshaping George School’s facilities management by introducing a new work order management system and cutting-edge technology, all while maintaining the school's commitment to consensus-based decision-making. Discover the secrets to overseeing a diverse collection of buildings and fostering strong partnerships with the C-suite.
Whether you're an FM professional or simply curious about the inner workings of a private school campus, this episode offers valuable insights into the ever-evolving world of facilities management.
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Robert H. Kleimenhagen Jr., CFM, SFP, ProFM is Principal at RKFM Consulting Group, LLC and the Director of Physical at George School. He oversees all aspects of campus operations, ensuring a safe, comfortable environment for students and staff. Leading a team of 55, he maintains an area of 250 acres, comprising a portfolio totaling 600 hundred thousand square feet over 75 buildings. With 26 years of public and education sector facility management, he previously held key roles at Central Bucks School District, Pennsylvania Turnpike Commission, and PennDOT. He served as president of the IFMA Central PA Chapter in 2015/2016, has served as a member of the board of directors for the IFMA Central Pennsylvania Chapter and as co-chair of the certification committee, and is a past recipient of the IFMA Central PA Chapter Facility Manager of the Year Award in 2007 and 2017, Advocate of the Year in 2009, and Committee of Year Award in 2009. Kleimenhagen holds degrees from DeSales and Lehigh Universities and obtained his Certified Facility Manager (CFM) and Sustainability Facility Professional (SFP) credentials from the International Facility Management Association (IFMA) and the ProFM credential from the ProFM Institute. A native of Southampton in Bucks County, PA, he has three daughters and lives in Doylestown, PA with his wife and youngest daughter.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Building an Infrastructure Program – Take it One Bite at a Time Sep 29, 2023

Tune in for our latest episode of Facility Voices, “Building an Infrastructure Program – Take it One Bite at a Time”, featuring Jonathan Hunley, Systems Director of Infrastructure at Bon Secours Mercy Health.

Jonathan helped us go behind the scenes to better understand the complexities of healthcare facilities. He shared how his background in construction and his love for learning equipped him with the tools to achieve his goals, where his knowledge of how infection spreads and HVAC systems helped him make life saving facilities recommendations.
Additionally, Jonathan talks about how his focus on long-term planning and standardization has helped him to implement an incredibly successful infrastructure program at Mercy Health, and how his team has been an important aspect of that success. The key leadership model is simple, Jonathan says, determine your priorities and then focus on continual improvement, even if it’s just a 1% enhancement each day.
Whether you work in Facilities, Healthcare, or just want to know more about how the built space impacts patient care, this valuable episode is a must listen.
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Jonathan Hunley, System Director of Infrastructure at Bon Secours Mercy Health, leads strategic planning for one of the largest U.S. healthcare networks. He is passionate about rethinking how to design and build healthcare spaces through high-performance building systems, environmental responsibility, prioritizing resiliency, integrating new technology, and designing spaces to promote health and wellness. In the past 16 years, he has directed and advised on the construction and renovation of 58 facilities and will lead over $800 million in planned infrastructure investments over the next 5 years. Jonathan is a former President of Tri-State Society of Healthcare Engineering, and in 2020, he received the ASHE Leadership Award for Region 5. He is an active member and a participant in the ASHE Leadership Institute, Class of 2024.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Successful Facilities Leadership Starts with a Coach Sep 22, 2023

Tune in for the latest episode of Facility Voices where David Trask sits down with Ramon Owens, Facilities Director at the Mexican American Opportunity Foundation. Ramon shares his vast experience in leading and optimizing operations, as well as the multitude of strategies he uses daily to navigate the unique world of childcare facilities. As a seasoned professional, Ramon believes that successful facility leadership goes beyond just managing the physical aspects of a space; it requires a coaching approach to bring out the best in the team and foster a culture of growth.

Whether you're a facilities manager, aspiring leader, or simply interested in the art of effective management, this episode is sure to provide valuable insights on how a coaching mentality can transform facility operations and drive success.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Adapting Physical Spaces and Personal Skills to Best Serve Healthcare Communities Sep 15, 2023

Welcome to this week's episode of Facility Voices, where we delve into "Adapting Physical Spaces and Personal Skills to Best Serve Healthcare Communities.” Our special guest, Jonathan Westall FACHE, brings a wealth of expertise to the discussion as the Vice President of Ancillary Services at MLK Community Healthcare.

Tune in as Jonathan sheds light on the impact of crafting environments that promote healing and comfort for patients, while also providing healthcare professionals with the skills required to administer unparalleled care. In his role overseeing Ancillary Services, Jonathan understands how important it is to allocate your facilities and resources to keep pace with the ever-evolving needs of patients. He also emphasizes the importance of assembling a team of motivated professionals, which he sees as a cornerstone in accomplishing this objective.

Gain exclusive insights into the innovative approaches and visionary thinking that propels MLK Community Healthcare to the forefront of transformative healthcare practices. Don't miss out on this valuable episode which promises to spark inspiration and provoke thought in anyone passionate about revolutionizing healthcare delivery.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

$700 and a Dream – Cesar Robles’ Journey to Healthcare Facilities Director Sep 11, 2023

Welcome to our inspiring podcast episode: "$700 and a Dream: Cesar Robles' Journey to Healthcare Facility Director." In this episode, we have the privilege of sharing the remarkable story of Cesar Robles, who, armed with determination and a mere $700, embarked on a journey that led him to become a Healthcare Facility Director.

Join us as we dive into Cesar's incredible life journey, starting from his courageous decision to leave his home country as an immigrant in pursuit of a better future. With limited resources and facing numerous challenges, Cesar's unwavering spirit and hard work propelled him forward, opening doors to opportunities he could only dream of.

Through the ups and downs, Cesar's passion for healthcare and his dedication to serving others remained unwavering. Learn how he overcame obstacles, seized opportunities, and built a successful career in the healthcare industry. His story is a testament to the power of resilience and the potential that lies within each of us to achieve greatness.

Whether you're an immigrant yourself, working in the healthcare sector, or simply seeking inspiration, Cesar Robles' journey will resonate and motivate. Tune in as we explore the transformative power of perseverance, hope, and the pursuit of a dream against all odds.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Blazing Trails for a New Generation in Facility Management Aug 25, 2023

Tune in for our latest episode - Blazing Trails for a New Generation in Facility Management, featuring Taylor Vaughn and her incredible journey.
Taylor -- healthcare facility manager for Children's Health and Texas Association Healthcare Facilities Management (TAHFM) President-Elect -- is a true visionary who is revolutionizing the field of facility management for the upcoming generation. Listen as David Trask sits down with Taylor to hear her inspirational story, her dream of being a lawyer, and how she made the pivot to the world of healthcare facilities management. Through a candid conversation and anecdotes, Taylor shares her future vision, how she is reaching Gen Z via social media, and how she is improving the awareness and perceptions of the facility management industry. Don’t miss this opportunity to be motivated by Taylor’s achievements, enthusiasm, and passion for the field of Facilities Management.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Balancing Life Safety & Guest Experience—Inside Stadium Tips Jul 31, 2023

Welcome to our exciting podcast episode, "Balancing Life Safety & Guest Experience—Inside Stadium Tips." We had the pleasure of speaking with Fletcher Coffman, the Senior Director of Operations with The Washington Commanders.

Fletcher helped us go behind the scenes and gain exclusive insights into the world of stadium operations. He shared his expertise in maintaining a delicate balance between ensuring life safety protocols and providing fans with an unforgettable experience.

As the Senior Director of Operations, Fletcher understands the critical role the facilities team plays in creating a welcoming and safe environment for fans during games and events. He reveals the strategies, challenges, and innovative approaches they use to make every visit to the stadium memorable.

From crowd management to emergency preparedness, Fletcher sheds light on the meticulous planning that goes into building a foundation for the safety and well-being of thousands of guests. Discover how The Washington Commanders prioritize guest experience without compromising on safety measures.

Whether you're a fan, event organizer, or simply curious about the inner workings of stadium operations, this episode offers valuable tips and real-life anecdotes that will leave you inspired and informed.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Assessing Facility Conditions and Reducing Carbon Emissions Jul 26, 2023

Welcome to our latest podcast episode featuring Andy Woommavovah, System Director of Facility Management, Construction, Energy, and Infrastructure at Trinity Health. In this episode, we delve into two crucial topics: Facility Condition Assessments and Decarbonization.

We explore the importance of conducting Facility Condition Assessments to evaluate the current state of healthcare facilities. Andy, with his expertise, will shed light on how these assessments help optimize facility management strategies, identify areas for improvement, and ensure a safe and efficient environment for patients and staff.

In addition to that, we also tackle the pressing issue of "Decarbonization" in healthcare facilities. Discover how Trinity Health is taking proactive steps to reduce carbon emissions and transition towards sustainable and eco-friendly practices. Andy shares insights on the challenges and opportunities in this transformative journey towards a greener and healthier future.

Whether you're involved in facility management, healthcare, or simply passionate about sustainability, this episode offers valuable knowledge and actionable ideas. Tune in to gain a deeper understanding of Facility Condition Assessments and the path to Decarbonization in healthcare organizations.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Proactive Workplace Awareness - Keys to Ensuring Safety Jul 21, 2023

Welcome to our latest episode titled "Proactive Workplace Awareness: Keys to Ensuring Safety," with guest, Mark Reed, the Director of Campus Support Operations at City of Hope.

In this episode, we delve into the critical topic of workplace safety and the enterprising measures organizations can take to create a secure and protected environment for their employees. With Mark's extensive expertise in campus support operations, he shares valuable insights about identifying potential hazards, implementing safety protocols, and fostering a culture of awareness.

Workplace safety is not just about reacting to emergencies; it's about planning ahead to prevent incidents from happening in the first place. Tune in and discover the essential strategies and tactics to ensure workplace safety, as Mark sheds light on best practices, risk assessments, and the importance of ongoing training for employees.

Whether you're an employer, employee, or someone interested in making workplaces safer for everyone, this episode will provide valuable knowledge and actionable tips. Mark Reed's passion for safety and his vast experience in the field make this a conversation you won't want to miss.

Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

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