Design Better

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Connor Moore: Sound design for Tesla, Uber, Peloton and more Aug 20, 2024

Show notes

Sound is the unsung hero of interaction design. The iconic chorus you hear as you boot up your Mac, the double knock of an arriving Slack message, and the ascending notes Airpods make as they connect to a device all provide context and feedback without visual interactions. Without sound in our design toolbox, interacting with technology would be much more cumbersome.

Connor Moore has helped companies like Tesla, Uber, Peloton, and Youtube shape their brand and enhance the user experience through sound design.

We spoke with Connor about how he found a career in sound design, his creative process and the tools he uses, and how sound shapes a brand experience.

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Methodical Coffee: Join us for a coffee break in this episode with our friends at Methodical Coffee. In this segment, Methodical Coffee co-founder Will Shurtz teaches us how to select the right roast for our preferred flavor profile.

Select your own preferred roast at methodicalcoffee.com, and use code "designbetter" for 10% off of your order.

Zeplin: Few things frustrate designers quite as much as seeing the UI they’ve meticulously designed, botched when built out. But Zeplin can help you make every design-to-dev handoff efficient and accurate so you nail every release on time and on budget. Design Better listeners can get their first month of the Basic Plan free. Just go to zeplin.io and use code DESIGNBETTER to get your first month of the Basic Plan free.

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Matt Abrahams: Think Faster, Talk Smarter Aug 13, 2024

Show notes

Becoming a better communicator is one of the best ways to level up your career. Being able to think on your feet and communicate ideas effectively is critical, no matter what role you have right now, or where you’d like to be in the coming years.

Our guest today, Matt Abrahams, is just the guide you need to help you improve your communication skills. Matt is a leading expert in communication with decades of experience as an educator, author, podcast host, and coach. He lectures at Stanford’s Graduate School of business where he teaches popular classes in strategic communication and effective virtual presenting.

Last year Matt wrote the book Think Faster, Talk Smarter, which aims to teach you how to speak successfully when you’re put on the spot. We talk with Matt about how to become a better presenter, how improv can help your speaking skills, and the winning formula for an impromptu toast.

Bio

Matt Abrahams is a leading communication expert with decades of experience as an educator, author, podcast host, and coach. He lectures in Organizational Behavior at Stanford University’s Graduate School of Business, where he teaches strategic communication and virtual presenting. Recognized with Stanford GSB’s Alumni Teaching Award, Matt's influence extends beyond the classroom as a sought-after keynote speaker and consultant.

Matt has guided presenters for IPO road shows, Nobel Prize, TED, and World Economic Forum presentations, and consults for the United Nations’ Secretary General’s Strategic Planning and Communication Office. His popular podcast, Think Fast, Talk Smart, has garnered millions of views, and his books, Think Faster, Talk Smarter and Speaking Up without Freaking Out, provide practical techniques to help individuals communicate confidently and manage speaking anxiety.

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Quilt + Mike & Maaike: Designing for sustainability Aug 06, 2024

Show notes

Design has the potential to help us solve some of the world’s most pressing problems. But few designers and entrepreneurs recognize that potential.

Paul Lambert, co-founder and CEO of Quilt, sees design as a tool to drive the adoption of climate change mitigation technologies. That’s why he’s partnered with industrial designers Maaike Evers and Mike Simonian who are helping the team at Quilt rethink how we heat and cool our homes, a major contributor to the average home’s carbon footprint.

We spoke with Maaike, Mike, and Paul about how they approached the challenge of designing a process as well as a product, bringing fresh eyes to familiar problems, and how they collaborated with engineers to create a product that is both beautiful and highly functional.

Find the full episode, transcript and bonus content on our Substack: https://designbetterpodcast.com/p/quilt-mike-and-maaike

Bios

Mike & Maaike

Mike & Maaike is a progressive industrial design studio led by Mike Simonian and Maaike Evers.

Formed as a design laboratory, the San Francisco studio works both independently and with clients to create new opportunities through products, technology, furniture, environments and transportation.

Maaike Evers is Dutch, Mike Simonian, Californian. These distinct backgrounds inform a diverse body of work marked by experimentation, substance and strong conceptual narratives.

Collaborations include: Google, Sonos, Headspace, Haworth, Artifort, Incase, Belkin, Xbox, Blankblank, Council, Coalesse, Quilt, Steelcase, and the City of San Francisco.

Paul Lambert

Paul founded Quilt after committing himself to designing a company that he could spend the rest of his life on. A breakthrough came in 2022 after realizing the answer was working on whatever problem was most threatening to the next generation of humans and that the problem today is climate change. Paul built his first internet business as a teenager, founded Learndot, an education platform, and was a Partner at Google’s Area 120.

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Greenlight: Years ago, Aarron and Eli set up their kids with Greenlight, a debit card and money app made for families. Their allowance is automatically deposited into their account and is divided into three buckets: spending, saving, and giving. With Greenlight’s investing tools, we’ve helped our kids learn how to invest in stocks and mutual funds and they can see those investments grow. Sign up for Greenlight today and get your first month free: http://greenlight.com/designbetter

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Rewind: Julie Zhuo: Facebook's former VP of Product Design on what she got right and wrong as a leader Aug 06, 2024

Show notes

Hi folks!

We hope your summer is going well. Aarron and I are traveling and spending some time with our families this week, so we thought we’d rewind to one of our favorite episodes, with Julie Zhuo. The episode came to mind because one of our listeners asked us what episodes we’d recommend to someone who is growing their team, and Julie’s book The Making of Managerhas a lot of helpful advice.

Find the full episode, transcript, and more on our Substack: https://designbetterpodcast.com/p/rewind-julie-zhuo

We also suggested Tony Fadell’s episode to our listener…the inventor of the iPhone and iPod has some great tips about hiring people who are skilled but don’t necessarily have the experience that ticks all the boxes of the posted job description.

We first aired the interview with Julie back in 2019, when she was the VP of Product Design at Facebook. Since then, she’s gone on to found her own company called Sundial, with the mission to help teams make faster, smarter decisions with data.

Original episode description

Listen as Julie Zhuo, former VP of Product Design at Facebook and author of The Making of a Manager, recalls some of her earliest professional experiences at one of the fastest growing companies on the planet. She reveals how she got her start and grew to be a highly influential design leader renowned for building top-notch teams. Julie talks about the difference between leading and managing, and shares personal examples that can help you advance your career.

Bio

Julie Zhuo started building products as employee ~100 at Facebook and went on to head up product design for the Facebook app for many years. She’s kept a blog called The Looking Glass,about design, technology and leadership for much of that time. In 2019 she wrote a bestselling leadership book called The Making of a Manager. Currently, she’s living the entrepreneurial journey with her start-up Sundial whose mission is to help teams make faster, smarter decisions with data.

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Babbel: Babbel’s quick 10-minute lessons are hand-crafted by over 200 language experts to help you start speaking a new language in as little as 3 weeks. Here's a special, (limited time) deal for our listeners: Right now get up to 60% off your Babbel subscription by visiting http://babbel.com/designbetter. Rules and restrictions may apply.

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Roger Horrocks: My Octopus Teacher's cinematographer on shaping story and cultivating patience Jul 23, 2024

Show notes

Over the years, Eli spent a lot of time diving and doing photography—from designing underwater photography equipment, to running an underwater photography magazine in the early 2000’s, to doing research work using towed underwater camera systems. And both he and Aarron have a huge amount of respect and admiration for folks that are at the top of their craft. After watching the Academy-award winning documentary My Octopus Teacher, both of us knew that we needed to learn more about the cinematographer Roger Horrocks

Visit our Susbtack for the full episode, transcript, and other bonus content: https://designbetterpodcast.com/p/roger-horrocks

Roger is an award-winning wildlife cinematographer with over 15 years of experience filming behavioral sequences for the BBC, Netflix, Disney and National Geographic, in addition to his work on My Octopus Teacher. There’s a lot of overlap between photographic work and what it takes to be a good designer, and we talk with Roger about how he shapes the story and collaborates with the directors and editors, cultivating patience, and how generative AI fits into his creative workflow. Plus we also ask what it was like to swim with 🦈 great white sharks and 🐊 Nile crocodiles!

Bio

Roger Horrocks has worked from the frozen poles to the tropical equator and is experienced in documenting both open-water and benthic-based stories and behaviors.

During this period he narrated and co-directed three documentaries with Craig and Damon Foster. The first of these "Into the Dragon's Lair", was nominated for an Emmy for best Cinematography in 2010, and the sequel, 'Touching the Dragon" was selected as one of the feature shows for National Geographic's 125th centenary year celebrations. Roger was also nominated for Best Narration at Jackson Hole.

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Steve Portigal: The art of interviewing users Jul 16, 2024

Show notes

There’s an art to interviewing customers. It’s so much harder than just asking a few people some questions. If we’re not careful, bias can throw off our findings. And sometimes the most salient information that may inform the next generation of your products can slip by even the most seasoned researchers. Few people have mastered interviewing users as well as our guest today—author and independent research practitioner Steve Portigal.

Steve’s just released a second edition to his popular book, Interviewing Users, that expands upon the principles and techniques introduced in the first edition, and provides guidance for conducting user research remotely. It’s essential stuff for anyone in UX.

Find the full show notes, transcript and more on our Substack: https://designbetterpodcast.com/p/steve-portigal

Bio

Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. Steve has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, probiotic distributors, rock musicians, home-automation enthusiasts, credit-default swap traders, business school professors and radiologists.

His clients are leaders in telecommunications, banking, media, energy and eCommerce. He is the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations.

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Dan Mall: Scaling design systems Jul 09, 2024

Show notes

There’s a reason why we’ve been talking about design systems for a number of years now—it’s the key to collaboration at scale. Few people get that more than Dan Mall who has helped the world’s most recognizable brands create design practices that are truly sustainable and successful.

We spoke to Dan about his new book, Design That Scales, which dives into how to create, manage, and sustain a successful design system. And he shares where the people involved in a design system fit and how they can best collaborate.

In case you missed it, Dan also joined us for an AMA recently. He’s a wealth of knowledge.

Find the full show notes, transcript, and more on our Substack: https://designbetterpodcast.com/p/dan-mall

Bio

Dan Mall is a husband, dad, teacher, creative director, designer, founder, and entrepreneur from Philly. He shares as much as he can to create better opportunities for those who wouldn’t have them otherwise. Most recently, he ran design system consultancy SuperFriendly for over a decade. Now he’s trying to share as much of what he’s learned to help designers get the respect they deserve. Currently creating Design System University. [more via Dan’s website].

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HelloFresh: At the end of a busy workday, it’s hard to muster the energy to put together a healthy meal. Cut down on time spent in the kitchen so you can get back to enjoying the summer sunshine and the people you love thanks to HelloFresh’s Quick & Easy recipes. Go to hellofresh.com/designbetterapps for FREE appetizers for life! One appetizer item per box while subscription is active.

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Rewind: Sara Seager: Astrophysicist pushing the boundaries of collaboration while discovering exoplanets Jul 03, 2024

Show notes

Find full show notes, bonus content and more on our Substack: https://designbetterpodcast.com/p/rewind-sara-seager

It’s a holiday week—happy 4th of July to those celebrating it 🎆—so we’re rewinding to one of our favorite episodes. NASA has been making a lot of headlines with the discovery of planets outside of our solar system that may harbor life, and our guest, Sara Seager, is a big part of these pioneering projects.

While we have you here, make sure to check out some of our upcoming workshops and a Design Better happy hour in August, in San Francisco. Early and discounted access goes to our premium members, and we’ll be opening up tickets next week to everyone.

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If you’re lucky enough to look up into a clear night sky and see the thousands of stars visible to the naked eye, it’s hard not to wonder, “are there other planets like ours out there?” Our guest for this episode, Professor Sara Seager, is on a mission to discover potentially habitable planets outside our solar system.

Sara is an astrophysicist and planetary scientist at MIT, and to discover these exoplanets, she relies not only on her own brilliance—she’s the recipient of a Macarthur Fellowship, otherwise known as the “Genius Grant”—but also on some pretty extreme collaboration across different disciplines.

In the course of our conversation, we talk to Sara about how these teams push beyond initial friction, and how giving herself permission to fail has driven much of her success. Sara is also the author of a memoir titled The Smallest Lights in the Universe, and we talk to her about the book and bringing her full self to work

Bio

Sara Seager is the Class of 1941 Professor of Planetary Science, Professor of Physics, and Professor of Aeronautics and Astronautics at the Massachusetts Institute of Technology. Her past research is credited with laying the foundation for the field of exoplanet atmospheres, while her current research focuses on exoplanet atmospheres and the future search for signs of life by way of atmospheric biosignature gases.

Professor Seager is involved with a number of space-based exoplanet searches including as the Deputy Science Director for the MIT-led NASA mission TESS, as the PI for the on-orbit JPL/MIT CubeSat ASTERIA, and as a lead for Starshade Rendezvous Mission (a space-based mission concept under technology development for direct imaging discovery and characterization of Earth analogs).

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Carissa Carter and Scott Doorley: Assembling Tomorrow Jun 25, 2024

Show notes

Find show notes, transcripts, and bonus content on our Substack: https://designbetterpodcast.com/p/carissa-carter-scott-doorley

Most of us are too busy with the present to think far into the future—work, kids, pets and other obligations can make it feel like planning for anything more than a week away is a fool’s errand.

But we also live in a time of rapid change, where technologies from biological design to artificial intelligence threaten to mold the future in ways we might have trouble imagining. So it’s comforting to know that we have bright, creative minds at work thinking about how we might change course to create a more positive future.

Carissa Carter and Scott Doorley are the authors of Assembling Tomorrow: A Guide to Designing a Thriving Future. Both authors work at Stanford’s d.school, where Carissa is the academic director, and Scott is creative director.

In this episode, we learn why they wrote the book, and how we might rethink our design processes in light of the rapid changes brought on by AI. We also discuss how we can shift our thinking from short-term gains to look at our moment in time from a broader perspective.

Bios

Carissa Carter is a designer, geoscientist, and the academic director at the Stanford d.school. She's the author of The Secret Language of Maps: How to Tell Visual Stories with Data, and teaches design courses on emerging technologies, climate change, and data visualization. Her work on designing with machine learning and blockchain has earned multiple design awards, including Fast Company Innovation and Core 77 awards.

Scott Doorley is a writer, designer, and the creative director at the Stanford d.school. He has overseen everything from books to workspaces to digital products and initiatives focused on the future of learning and design. He co-wrote the book Make Space: How to Set the Stage for Creative Collaboration and teaches courses in design communication. His work has been featured in museums from San Jose to Helsinki and in publications such as Architecture + Urbanism and the New York Times.

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Celene Aubry: 100+ years of designing for legendary musicians at Hatch Show Print Jun 18, 2024

Show notes

Get access to the full episode on our Substack: https://designbetterpodcast.com/p/celene-aubry

Back in 2010, Aarron visited Hatch Show Print, a small print shop with a storied history that began in 1879. Hand cut wood block type and illustrations filled the shelves around presses busy producing posters for famous bands and artists. Johnny Cash, Dolly Parton, Bob Dylan, Elvis Presley, and so many other legendary folks have used Hatch Show Print to promote their tours, and their aesthetic has been a major influence on design for more than 100 years. They’re still producing beautiful print work today and operate out of the Country Music Hall of Fame® and Museum.

We spoke with Celene Aubry, Associate Director and Manager at Hatch Show Print, about the origins of Hatch Show, the role of letterpress in the digital era and why their mantra is “preservation through production,” the challenges and joys of working with old tools, and how they are going about educating the next generation of letterpress designers.

Bio

Celene Aubry is the Associate Director and Manager at Hatch Show Print, the iconic letterpress print shop continuously operating since 1879 in Nashville, Tennessee. Aubry becomes the first woman to run the letterpress print shop in its 140-year history. Celene is also guiding the development of additional Hatch Show Print programs and activities that leverage a classroom and gallery, while still carrying on the shop’s tradition of preservation through production, making posters for the customers whenever time allows.