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    CXOTalk

    C-Suite Conversations on AI and Strategy. Join industry analyst Michael Krigsman for unfiltered discussions with the leaders shaping the future of business. From AI implementation to digital transformation, hear directly from CIOs, CTOs, CEOs, and more from the world’s largest companies. No scripts. No PR fluff. Just real questions from our live audience and honest answers from the C-Suite.

    Want to participate?
    Get invited to the next live show: https://www.cxotalk.com/subscribe

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    Copyright: © Copyright (c) 2019 by Cambridge Publications, Inc.

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    Latest Episodes:
    Women in Business: Gender Equality and Career Development Aug 19, 2019
    Show notes

    A corporate leader and well-known author share valuable advice on career development for both women and men on this episode of CxOTalk with host Michael Krigsman.


    Retail and E-Commerce Transformation with TUMI and Samsonite (CxOTalk #350) Aug 12, 2019
    Show notes

    How do established brands like Samsonite and Tumi rethink their digital strategy for retail and e-commerce. Samsonite and TUMI executive, Charlie Cole, shares his strategy and plans on this exciting episode of CxOTalk.


    Revenue Generation and Customer Experience with LeanData Aug 05, 2019
    Show notes

    How can marketing and sales help improve the buyer experience? That's our topic on this episode of CxOTalk, with guest Karen Steele, the Chief Marketing Officer at LeanData.


    Detecting Disformation with Data with Brett Horvath and David Bray Jul 29, 2019
    Show notes

    Disinformation presents numerous challenges to business and society. We explore strategies for using data science to uncover patterns and reveal disinformation campaigns.


    Contact Centers and Customer Experience with Concentrix and Phil Fersht Jul 24, 2019
    Show notes

    Customer success, service, and support are crucial components of customer experience strategy. On this episode, Michael Krigsman explores the future of customer success and contact centers with two of the world's most qualified experts on professional services call center outsourcing.
    The guests on this episode are Chris Caldwell, President of Concentrix Corporation, a multi-billion leader in the contact center industry and Phil Fersht, a world-renowned industry analyst and the founder of HFS Research.


    Blackmagic Design: Customer Experience and Industry Disruption in Video Production Jul 05, 2019
    Show notes

    Learn how the CEO of Blackmagic Design thinks about customer experience, innovation, and product design in both hardware and software.


    Customer Experience and Digital Transformation at the American Medical Association Jun 24, 2019
    Show notes

    Learn how the AMA is using digital transformation to increase AMA membership and drive influence on policy issues that are important to physicians.


    Vonage: Marketing Transformation and Brand Building with Rishi Dave, CMO Jun 20, 2019
    Show notes

    Rishi Dave, CMO of Vonage, explains how to transform marketing to and build a brand at scale. Learn about culture, agility, and leadership in marketing.


    Augmented Reality and IoT in the Enterprise with PTC May 27, 2019
    Show notes

    Augmented reality and the industrial internet of things (IoT) have the power to transform business and manufacturing. The CEO of a large, public company developing these technologies shares a glimpse into the future.


    Enterprise Customer Transformation with Guillermo Diaz, Cisco May 21, 2019
    Show notes

    Customer transformation means looking beyond technology into culture, talent, and information sharing. The former Chief Information Officer of Cisco Systems explains business transformation at scale.


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