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    Automotive

    Customer States…

    Join Jake Rycus, Mike Sera, Ali Paul, and Eric Montenegro with weekly episodes discussing and venting about life in the automotive industry. Crack a cold one and tune in!

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    Copyright: © Customer States...

    • Apple Podcasts
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    • Spotify
    Latest Episodes:
    Scooter My Daisy Head, Playing The System, and Eric's Jokes. Oct 22, 2022
    Show notes

    In this amazing episode, Jake, Mike, Ali, Eric, and special guest Omar discuss the elderly, nighttime butterflies and how they move weird, dodging tool bills, the blame game, popular musical references, one time use parts, warranty claims, the Swedish Chef, one nightstand baby, core returns, and of course a few tangents. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

    Measuring Things, Wrench Wenches, and Tangents. Oct 14, 2022
    Show notes

    Enjoy another great time with Jake, Mike, Ali, and Eric as they talk about tooth fairies, Matco and Milwaukee, full moons, Harry Potter references, Final Destination, Miata owners getting plowed in the rear, Mike sells a car, lunch sandwiches or lack thereof, synchronicity, new processes, overtime, and many more tangents! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

    Best Of: Season Two Oct 07, 2022
    Show notes

    Please enjoy Best Of: Season Two of Customer States... Podcast! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

    Crocheting Pumpkins, Pasta, and Jake Gets Taken. Oct 01, 2022
    Show notes

    Jake the "Fidget Spinner", Mike, Ali, and Eric bring up topics such as techs at school, warranty happy customers, attempting to duplicating intermittent noises, marketing and advertising, broken teeth, new tech updates, transportation damage, how amazing Ford warranty is, how customers get "warranty happy", and Eric and Jake share some jokes. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

    LMNOP, Getting Down On Some Phasers, and The Parts Shocker. Sep 23, 2022
    Show notes

    Jake, Mike, Ali, and Eric talk about getting a gay best friend, new Mazdas, carbon copy definitions, fresh hazing, lube rack pay plans, eliminating unapplied labor, no parts, moving out, "moving" technicians, telling angry people to calm down, email debacles, and Eric's first day at his new dealership. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

    T-Cobbing It, Let The Meat Cake, and Segways. Sep 16, 2022
    Show notes

    In this emotional episode, Jake, Mike, Ali, and Coffee Cart Barista Eric talk about dog names, dealership inspections and revamps, pay plans and what they mean for you, uncalled for emails, electronic repair orders, breaking up with your local Starbucks, Eric's journey onward and upward, and the possibility that no one uses the word "gusto" anymore. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

    Where's Your Manager?!, Gripe w/ Grape Smugglers, and Can't Escape. Sep 09, 2022
    Show notes

    In a much cooler episode (temperature wise), Jake, Mike, Ali and Eric promptly all take Malort shots and talk about how relatively simple repairs can turn into giant fiascos, sensitive knees, vehicles that are deemed "unsafe to drive", communication or lack thereof, brand new failed parts, a slow clap for Ali, how hard it is sometimes to put on a nice face for customers, nice customers who bring you work treats, how Eric wastes electricity, how windshield impact damage is still not covered, and how Jake is wanted... Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

    Hot Studio, #Massexodus, and Being Driven. Sep 02, 2022
    Show notes

    In this scorching episode, Jake, Mike, Ali, and Eric try and battle a hot studio while talking about heat seaters(?), Saturday service, forward wheel drives(?), the differences between bolts and screws, unapplied labor and how it may apply to you, appropriate pay, the famous "Disappearing Porter Act", loaners and online scheduling, leftover repair orders, and going above and beyond the call of duty at times. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

    Spirited Braking Sessions, Flying Squids, and The Blowy Part. Aug 26, 2022
    Show notes

    Despite minor audio problems in the first quarter, Jake, Mike, Ali, and Eric bring you lighthearted talk about how one time use parts are similar to spaghetti, brake pads of yesteryear, Disney references galore, an angry Yelp mom, kudos from the boss, vegan turbos, learning how to operate your new vehicle, being accountable for your actions, and we peel back the curtain as Mike makes a special announcement live on the podcast. Also, what is butter? Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

    Recruiting Customers, Tech Counseling, and Spice Girls. Aug 19, 2022
    Show notes

    In this special episode brought to you by Covid, Jake, Mike, Ali, and Eric share some technical difficulties, Jake almost finally gets an answer to what his mysterious car noise is, the gang shares woes of the Takata air bag recall and a very difficult Mazda B-Series truck, Covid brain fog occurs, there's a special care package for Eric, missed recall reports and deadlines, not enough staffing to get the jobs done, the (maybe) final Liability update, and ideas on how to deal with the summer heat. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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