Customer States... - TopPodcast.com

Latest Episodes:

That's Not My Job, Gay Mechanics - No Need to Sashay Away, and There's a Bee?! Jan 27, 2024

Show notes

In this episode Jake, Mike, Ali, and Eric talk about scratching both itches, getting caught vaping, vehicle weight ratings (fun topic), the elderly and technology, horrible Extended Service Plans customer service experiences, and the ever-famous passive-aggressive statement "let me Google it for you", and also an extreme number of tangents with a few jokes splashed in here and there. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

I Didn't Even Feel It Back There, Beetle Relocation, and Nothing a Pizza Party Can't Fix. Jan 13, 2024

Show notes

In our "fiscal year" ending episode Jake, Mike, Ali, and Eric discus New Years celebrations, EOM/EOY frustrations, a Holiday Potluck/Party miracle, Eric becomes a boss yet still has unfinished projects, stop blocks, a sparky Mach-E customer, and the two-week vacation tech hotline enjoyed while we were still working... Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

Holiday Gift Exchange, Help Somebody, and A Little Manic. Dec 29, 2023

Show notes

In this festive episode Jake, Mike, Ali, and Eric talk about how a little recognition goes a long way, more movies Ali hasn't seen, Jake makes his Mom cry, a visit from the Sheriff, and of course our annual holiday gift exchange. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

Phone Answerers, Eric Gets Covered in Fluids, and Why Won't It Go Down?! Dec 16, 2023

Show notes

Jake, Mike, Ali, and Eric use many confusing acronyms, talk about trying to convert bad surveys from entitled customers, the importance of using cooling system vacuum bleeders, a back-ordered battery "fix", transmission issues, employee shortages compounded by Mike not knowing how to use a phone, when a dealer performs a repair improperly, and of course a large number of tangents. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

Auto Locking Cars, Idiots, and The Elderly with Technology. Dec 02, 2023

Show notes

Jake, Mike, Ali, and Eric start right off the bat with tons of tangents, a corporate takeover update, intense discussions of Over-The-Air updates, rodent repellents, Mazda issues, and "it'll catch on fire". Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

Starfish The Bed, Bomb Squad, and Things That Are Dumb. Nov 18, 2023

Show notes

In our fully staffed episode, Jake, Mike, Ali, and Eric talk about the importance of being fully staffed, the ups and downs of the automotive industry, being careful what you wish for, utilizing your Dealer Management System effectively, parts shortages, alone time, how lack of communication affects everyone, and an update on Eric's personal F-150. Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

Little Diddies, Work HORSE, and I Bet You Do. Nov 03, 2023

Show notes

With Ali at a Swift event, Jake, Mike, and Eric bring you tales of aggressive former employees, grape smugglers, cross walk oopsies, customers who think they own the place, strong handshakes, equestrian talk, getting hit by a car, reads on the new GM, how the grass isn't always greener (redux ft. Listener Mail), "I'm a good noodle", the importance of not answering your phone after hours, tangents, and another Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

Missed Connections, Call The Police, and Two Weeks. Oct 20, 2023

Show notes

Jake, Mike, Ali, and Eric talk about horrible tech hotline advice, employee appreciation days, improper cable usage, Mike makes a "house" call, how the customer always blames service for everything, difficult to diagnose oil leaks, odd pay dates, "it's going to be me", jokes, tangents, and a brand-new Listener Mail! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

B&E+A, Zombies, and No Car Washes. Oct 06, 2023

Show notes

Jake, Mike, Ali, and Eric can't control their laughter in this episode. With right off the bat tangents, stories of being passed up again, failed jokes, Australian ex-firemen tow truck drivers, several updates on Jake and Ali's new owners, a nice young fellow at 6am, and some mistakes made by new lubies, this episode will be sure to have you in stiches! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

Justice Brothers, Customers Know Better, and Travis Farris. Sep 22, 2023

Show notes

Sit back, relax, and enjoy as Jake, Mike, Ali, Eric, and special guest and official sponsor Travis Farris break down the incredible life of dealership employees. With many relatable subjects such as stress, anger, money, backordered parts, incompetent employees, etc., you're sure to get a kick out of this special episode! Check us out on Spotify, Apple Podcasts, Google Cast, IHeartRadio, YouTube and many other streaming platforms! Twitter and Instagram @Customer_States, Email us at CustomerStatesPodcast@gmail.com to send us a voice memo, Listener Mail, topic idea or picture, or to get your very own #SellTheBell and our Customer States… Stickers! Check out our website at www.CustomerStatesPodcast.com! Find us on Facebook at Facebook.com/CustomerStatesPodcast, YouTube by searching Customer States… Podcast, and help support us at Anchor.fm/customerstates Big thanks to Bruce Vayn for the amazing original music! Check him out: FB @Bruce Vayn, @brucevayn on IG, @bruce_vayn on Twitter, and email him for all your musical needs at brucesvayn@gmail.com

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