Crisis Lab

Latest Episodes:

Design Thinking in Integrated Crisis Management with Rick Fernandez Mar 14, 2025

Show notes

In this episode of the Crisis Lab Podcast, host Kyle King sits down with Rick Fernandez, an expert in emergency management, humanitarian aid, and international police assistance. Rick brings extensive experience from his work at the U.S. Department of Justice, the New York City Emergency Management Department, and international humanitarian missions.

Kyle and Rick explore how human-centered design thinking can enhance planning processes and build stronger community and organizational resilience. They discuss how design thinking can be integrated with traditional emergency planning, foster improved trust and collaboration across agencies, and support the effective use of technology in crisis response.

Show Highlights [02:06] Rick’s diverse career journey in emergency management [05:13] Explanation of design thinking and its core steps [06:35] Application of design thinking in emergency planning [08:12] Integrating design thinking with traditional planning methods [14:45] Challenges and solutions in inter-agency collaboration [25:11] The role of technology in supporting crisis planning

Connect with Rick Fernandez-Linkedin

Alert to Action: Infection Prevention in Crisis Mode Feb 28, 2025

Show notes

In this episode of the Crisis Lab Podcast, host Kyle King sits down with Dr. Jim Wilson and Sharon Parrillo, two leading experts in health security and infection prevention.

Dr. Wilson, a health security specialist focused on early warning systems for high-risk infectious diseases, and Sharon, a board-certified infection prevention leader with two decades of experience, discuss the challenges of pandemic response, misinformation, and the evolving role of AI in health security.

From striking the right balance between early warnings and avoiding sensationalism to ensuring hospitals can maintain essential services during a crisis, this episode unpacks the critical role of trust and communication in emergency response.

Tune in to learn how health leaders navigate uncertainty and build resilience.

Show Highlights[02:55] How early warning systems detected COVID-19 before global recognition[05:12] The dangers of misinformation and the challenge of building public trust[17:57] The evolving role of telemedicine and AI in infection prevention[23:41] How hospitals balance infection control with keeping essential services running[28:55] Rewriting the playbook on pandemic response and lessons for the future of health security

Connect with Dr. James Wilson and Sharon Parrillo- Dr Wilson's Linkedin- Ms. Parrillo's Linkedin

Adapt, Survive, Thrive: Building Climate-Resilient Health Systems with Nathan Gross Feb 14, 2025

Show notes

In this episode of the Crisis Lab Podcast, host Kyle King sits down with Nathan Gross, a public health and emergency management expert who has led major crisis responses at the CDC—including the Marburg Virus Disease task force and large-scale pandemic vaccination efforts.

With deep expertise in climate resilience, emergency preparedness, and crisis management, Nathan shares insights on how emergency management must evolve to address the growing impact of climate change and public health threats.

Show Highlights

[02:31] Climate change and emergency management [03:26] Social determinants of health and their impact on crisis response [06:37] Community resilience and the rise of climate refugees [09:35] Public health and climate resilience strategies [12:48] The role of emergency managers in shaping policy [15:20] How climate change is reshaping risk assessments and preparedness [18:05] Lessons learned from past climate-related disasters [21:32] Successful implementations of climate resilience strategies Connect with Nathan Gross - Linkedin

The End of Emergency Management (as we know it) with Kyle King Jan 31, 2025

Show notes

In this first episode of season 4, the Crisis Lab Podcast looks at crisis management and emergency response. Host Kyle King talks about the need for a new emergency management system as disasters become more frequent and severe.

From the case study of the Los Angeles fires to the problems in FEMA, this episode explains why our current system is failing and what we can do to build resilience for the future.

Listen for insights from emergency planners, intelligence insiders, and strategists who share ways to prepare for, respond to, and recover from crises.

Show Highlights

[01:43] The future of emergency management in America [02:26] Governance failures and systemic vulnerabilities [03:34] The collapse of emergency management systems [04:34] Historical context and modern challenges [07:34] Universal principles of emergency management [10:58] Building a new framework for crisis response

A Look Back on 2024 with Kyle King Dec 29, 2024

Show notes

In the season finale of the Crisis Lab Podcast, host Kyle King reviews the defining events of 2024, including the collapse of Bashar al-Assad's regime in Syria, China's gray zone tactics toward Taiwan, record-breaking climate disasters, and the rise of AI-driven misinformation. This episode explores how these crises are reshaping the world.

The discussion also highlights the lab’s achievements, such as launching new courses, podcasts, and events designed to equip leaders with tools for navigating uncertainty. Kyle emphasizes the need for better governance, innovative solutions, and stronger collaboration to address global issues.

Looking to 2025, the episode outlines a vision for building resilience and adapting to what lies ahead. Tune in for a reflection on the lessons of the past year and insights into preparing for the future. Don’t miss this year-end wrap-up and roadmap for what’s next.

Show Highlights

[00:30] Key events from 2024: Syria, Taiwan, climate disasters, and AI misinformation

[03:15] The connections between global crises

[06:00] Crisis Lab’s work in 2024: courses, podcasts, and events

[09:30] Climate change and migration impacts

[12:45] Governance and crisis management approaches

[15:20] Trust, communication, and misinformation

[18:40] The role of AI in crisis response

[22:10] Resilience and aid in challenging environments

Rethinking EM Part 2: Misinformation and the Erosion of Trust with Todd De Voe Dec 08, 2024

Show notes

In this episode of the Crisis Lab Podcast, host Kyle King continues his insightful discussion with Todd DeVoe, a leading voice in emergency management. This is Part 2 of the two-part series delving into the critical need to rethink strategies in disaster response and community engagement to address modern challenges.

Kyle and Todd unpack pressing issues like the rise of misinformation, the erosion of trust in institutions, and how emergency managers can modernize their communication strategies. They also explore lessons from hybrid warfare, the role of rapid information dissemination, and the importance of fostering proactive relationships with communities. This episode is packed with practical insights for professionals navigating the complex and evolving landscape of emergency management.

Show Highlights

[01:00] Recap of Part 1: Moving beyond resilience to anti-fragility

[03:40] The challenge of misinformation and disinformation

[06:12] Trust in government and its effect on disaster response

[09:58] Lessons from conflict zones applied to EM

[15:20] Using tools to rebuild trust with real-time communication

[19:44] Civil defense models and community engagement

[25:37] The role of media literacy in misinformation

[29:45] Balancing traditional methods with quick, clear responses

[35:12] Addressing fear and distrust in public reactions

[40:50] Steps to foster collaboration and education in communities

Connect with Todd DeVoe

Rethinking EM Part 1: From Resilient to Anti-Fragile with Todd De Voe Nov 24, 2024

Show notes

In this episode of the Crisis Lab Podcast, host Kyle King catches up with Todd DeVoe, a seasoned emergency management professional, on what’s been happening in the field of disaster preparedness and community resilience. This is Part 1 of a two-part series exploring how the field of emergency management is evolving—and why we need to rethink our strategies to meet new challenges.

Kyle and Todd dive into the foundational ideas shaping the profession, from the importance of trust-building with communities to the critical need for innovation in preparedness. They share opinions and insights into how emergency managers can pivot from just maintaining stability (resilience) to fostering growth after adversity (anti-fragility).

Show Highlights:

[03:41] The foundation for the research and advancement of EM

[06:06] The importance of a body of work in EM

[07:10] Challenges and misconceptions in EM

[14:01] The role of emergency managers in government and society

[20:26] Practical steps for community engagement

[23:03] Outsourcing mundane tasks

[23:24] Resilience vs. anti-fragility

[24:24] Real-world examples of resilience

[26:58] Building trust in communities

[28:03] The importance of anti-fragility in construction

[34:39] Learning from historical lessons

[41:37] Urban planning and eminent domain

[44:28] Preserving historical and cultural significance

Connect with Todd DeVoe

🎧 Stay Tuned for Part 2! In the next episode, Kyle and Todd take the discussion further, exploring the challenges of building trust between government and the public in crisis situations. Todd DeVoe shares ideas on responding to the rapid spread of information and misinformation, emphasizing the importance of clear communication and community involvement.

We’ll also discuss engaging younger generations in public service and ways to strengthen community preparedness. Stay tuned for insights on these critical aspects of emergency management.

Innovative Crisis Exercises: From Design to Execution with Sophia Klewer Nov 03, 2024

Show notes

In this episode of the Crisis Lab Podcast, host Kyle King sits down with Sophia Klewer, the COO of PREVENCY and an expert in crisis management simulations.

Kyle and Sophia discuss why crisis simulations are essential, showing how these exercises help organizations adapt by testing systems, decisions, and teams in realistic scenarios. They cover the role of technology, common challenges, realistic scenario design, after-action reviews, and involving senior leaders in preparation.

With experience spanning government, military, and private sectors, Sophia brings a unique perspective to the conversation. She shares her expertise in developing PREVENCY’s proprietary crisis simulation software and explains how these exercises build resilience, prepare teams for the complexities of real crises, and go beyond theory. Sophia also talks about her academic role at the Leipzig School of Media, where she trains future professionals in crisis communications.

Tune in to learn how crisis simulations can elevate your organization’s preparedness for the unexpected.

Show Highlights

[03:03] Cross-sectoral lessons in crisis management[03:38] Challenges in situational awareness and communication[06:56] The need for cross-sector training[11:44] Managing pushback and participant frustration in exercises[14:55] Incorporating cascading events in simulations[18:48] The role of technology in crisis simulations[21:41] Designing effective crisis exercises[27:58] Common misconceptions in crisis preparedness[32:34] The role of After Actions Review [37:55] The future of crisis simulations

Connect with Sophia Klewer

-Linkedin

Borderless Disasters Require Borderless Diplomacy with Lamar Medlock and Lee Howell Sep 08, 2024

Show notes

In this episode of the Crisis Lab Podcast, host Kyle King explores disaster diplomacy, highlighting the inaugural World Fire Congress held in Washington D.C. in May 2024. Guests LamarGonzález-Medlock, an emergency manager, and Lee Howell, a chief fire officer from the UK, discuss the event's themes, which included international cooperation in firefighting, climate change, and emerging technologies. They emphasize the impact of building global networks for resilience and the importance of sustainable diplomatic efforts. They also provide insights into the future of the World Fire Congress and disaster diplomacy.

Lamar brings over 30 years of experience supporting and working for the U.S. government, including as Director of International Affairs for the U.S. Fire Administration. She shares her background and role in organizing the World Fire Congress.

Lee, with extensive experience in both advisory roles and fire service leadership in the UK, shares the collective efforts and partnerships that shaped the Congress.

Tune in to hear their perspectives and experiences on the future of disaster diplomacy and international cooperation.

Show Highlights

[03:06] Overview of the World Fire Congress

[03:50] The Genesis and Execution of the World Fire Congress

[07:21] Planning for the 2026 World Fire Congress

[08:30] The Importance of International Cooperation

[17:06] Mechanisms of Cooperation and Diplomacy

[26:39] Ensuring Sustainability and Future of Disaster Diplomacy

[33:26] Closing Remarks and Future Directions

Connect with our Guests

Lamar González-Medlock on LinkedIn
Lee Howell on LinkedIn

Innovative Strategies for Long-Term Emergency Preparedness with Lorraine Schneider Aug 25, 2024

Show notes

In this episode of the Crisis Lab Podcast, host Kyle King interviews Lorraine Schneider, Chief Operating Officer of the Resiliency Initiative and an expert in crisis management and emergency preparedness.

Kyle and Lorraine discuss the challenges faced by people working in emergency management, whether they’re in large companies or small nonprofits. They talk about why it’s important to have support from leadership, how the lessons taught in schools can differ from real-world practices, and why resilience is crucial in dealing with today’s complex crises.

Lorraine Schneider shares her experiences from working with companies like Disney and UCLA. She explains how the Resiliency Initiative helps smaller communities and businesses develop strong crisis management plans. Lorraine also talks about her work with the Emergency Management Growth Initiative and the FutureRisk newsletter, which focuses on upcoming global threats.

Tune in to learn more about the future of emergency management and how to be better prepared for the challenges ahead.

Show Highlights

[02:17] An introduction to the Resiliency Initiative and its mission

[07:15] Lorraine shares insights into the unique challenges of working in public, private, and academic sectors

[08:06] On the need for leadership commitment and adequate resources in emergency management

[09:16] The disconnect between theoretical knowledge and real-world application

[09:50] An in-depth look at the the Emergency Management Growth Initiative and its aim to enhance leadership and resilience

[11:26] How psychological principles can strengthen resilience in crisis situations

[13:12] Lorraine’s predictions on how the field will evolve in the coming years

[21:47] The interplay between governance structures and effective crisis management

[23:33] The importance of cross-cultural learning in emergency management

[24:50] Lorraine provides the latest developments in the initiative

[29:56] The debates and concerns surrounding FEMA's proposed university

[38:11] FutureRisk Newsletter and Emerging Threats

Connect with Lorraine Schneider

FutureRisk Newsletter

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