Consumerpedia

74 - Passkeys Provide Better Security Than Passwords Nov 14, 2024

No one really likes passwords. Even the best ones are no match for today’s international crime rings. So, the push is on, led by Microsoft, Apple, and Google, to get you to switch from passwords to passkeys.

In this episode: What passkeys are and how they work, why they are better than passwords, and how you switch to them on your online accounts.

Additional Resources & Consumerpedia Episodes:

Why It’s Time to Ditch Passwords and Switch to Passkeys

#5: CyberCrime: a Former Cyber Crook Explains How to protect Yourself
#11: Stop, Thief! How to Protect Yourself from Identity Theft
#48: How Will Scammers Use AI?

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73 - Checkbook's Holiday Shopping Tips 2024 Oct 31, 2024

The hectic holiday shopping season is underway, and for many, that will put a strain on the family budget. Checkbook wants to make this stressful time a little easier.

Our annual holiday helper is packed with timely advice: Super shoppers share tips about how they find the best prices and avoid fake sales. Plus, how to avoid gift card scams, stop porch pirates, and spot bogus online shipping notices. Also, the pros and cons of buy now, pay later loans.

Additional Consumerpedia Episodes & Resources:

Checkbook's Top Holiday Shopping Tips

Don't Overspend This Holiday Shopping Season

#59: Saving Money at the Supermarket

#58: Misleading Marketing Gets You to Buy Now and Pay More

#57: Whatever Happened to Customer Service?

#52: Shop Safely Online This Holiday Season

#26: Sale Prices Are Rarely Real Deals

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72 - Finding a Real Estate Agent That's Right for You Oct 17, 2024

The process has changed for anyone looking to hire a real estate agent; new rules took effect in August that are designed to bring transparency and competition to the marketplace. Consumer advocates hope agents will be more willing to negotiate their commissions, but the new process and unfamiliar paperwork could create confusion for a while.

In this episode: A look at the new rules and what they will mean to both buyers and sellers. Also, things everyone should know when they’re hiring a real estate agent.

More from Consumer Federation of America:

Consumer Alert: How Home Buyers and Sellers Can Cope with New Real Estate Broker Rules and Practices
CFA Releases Criteria for Evaluating Home Seller Contract Forms
CFA Releases Criteria for Evaluating Home Buyer Contract Forms

More from Ilyce Glink:

100 Questions Every First-Time Home Buyer Should Ask
Love, Money + Real Estate Newsletter

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71 - Redo Your Kitchen or Bath for Less Oct 03, 2024

Kitchen and bathroom renos are the most common home improvement projects—and they can be mighty expensive. If the layout of your kitchen or bath already works for you, and its cabinets and other features are in decent shape, you might be able to save a bunch of cash by doing what’s called a “light remodel.”

In this episode, how to decide if light remodeling is the way to go, the savings to your wallet and the environment by going this route, and how to keep most of what you have. Plus, some specific ideas on ways to freshen up kitchens and baths.

Read Checkbook's full report on redoing your kitchen or bath for less.

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70 - How to Save on Prescription Drugs Sep 19, 2024

Prescription drug costs in the U.S. are “significantly higher” than in most other countries, according to a report earlier this year from the Rand Corporation. The average American spends more than $1,400 a year on prescription medications, research shows. For many, that expense is a budget buster. Because of the high cost, more than 9 million Americans don’t take their medications as directed, the CDC reports, which could result in serious health consequences

In this episode: Why are drug prices so high, and can anything be done about it? Plus, ways you can cut the cost of your prescription meds.

About our guests: Lisa Gill is an investigative reporter with Consumer Reports who focuses on health and medicine. Stacie Dusetzina is a professor in the Department of Health Policy at Vanderbilt University School of Medicine. Much of her research focuses on the economics related to prescription drugs.

Additional Consumerpedia podcast episodes on health.

More from Consumer Reports

How to Beat the Rising Cost of Prescription Drugs

Online Pharmacies Can Help You Save Big on Prescription Drugs

How to Find the Best Medicare Part D Drug Plan

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69 - Free Airline Stopovers Sep 05, 2024

Want to spend a few days in Dublin before going to Munich? Sightsee in Madrid or Lisbon on the way home from Paris or Rome? Maybe break up that long-haul flight to Australia or New Zealand with a few nights in Tokyo or Honolulu?

Dozens of airlines (mostly foreign carriers) let you visit two places for the price of one by allowing free stopovers. Book these tickets and you can stay in the hub city for a few days or weeks, and then continue onward to your final destination.

In this episode: A look at some of the stopover programs available and how to find them. Plus, tips for anyone planning to buy a plane ticket.

Additional Resources:

These 26 Airlines Let Flyers Stop Over in Their Hubs for Free

Consumerpedia Episode 62: The Travel Show 2024

New Rule Will Soon Require Airlines to Provide Automatic Refunds When Flights Are Canceled or Significantly Delayed

Don't Get Left Behind When Your Airline Travel Credits Expire

Credit Card Reward Programs Under Scrutiny by Federal Regulators

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68 - Rewards Cards Jul 25, 2024

Whether it’s points, miles, or cash back, it’s nice to be rewarded for shopping. The lure of “getting something extra” can encourage you to apply for new credit cards and spend more to score those rewards.

In recent years, many credit card reward programs have become more complex and confusing, and frustrated cardholders are complaining to federal regulators.

In this episode: Should the CFPB create new rules to regulate credit card rewards programs? Also, a close-up look at the most common complaints about airline rewards cards, and how chasing rewards can cost you money.

Additional Resources:

Credit Cards: How to Choose the Best One

Credit Cards Provide Strong Protections for Consumers

Saving on Gas: Which Rewards Credit Cards Offer the Best Deals at the Pump?

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67 - Buying Eyewear Jul 11, 2024

When it comes to buying corrective eyewear, the choices seem endless—from dozens of contacts to thousands of fashionable frames. Even so, shopping for new specs or contacts can be a major hassle, and it's an expensive purchase.

In this episode: Which eyewear stores offer the best advice and service, where to find the best prices on glasses and contact lenses, and who should you see to get your eye exam?

Read Checkbook's full report on opticians, optometrists, and buying eyewear.

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66 - Cutting Through the Nutritional Supplements Hype Jun 27, 2024

Many Americans are sold on supplements. They’re convinced the “natural ingredients” in these non-prescription products have powerful health benefits that can prevent diseases, make us feel better, and slow down the effects of aging.

But can you trust what’s in the bottle, and the marketing claims used to sell this stuff?

In this episode, we focus on the false claims, bad science, and marketing tricks often used to sell dietary and nutritional supplements. Plus buying advice for those who choose to take these products.

Additional Resources:

UC Berkeley Wellness Letter:

A Guide to Dietary Supplements

CSPI Nutrition Action Newsletter:

Why the supplement aisle is the Wild West

How supplements distort science to sell

Tricks of the trade: Are supplement companies playing you for a fool?

Truth in Advertising (TINA.org):

Jury Hands Down a Verdict in Prevagen Deceptive Marketing Case

Consumer Alert: Hair Growth Products

Cow Colostrum Supplements

What You Should Know about Apple Cider Vinegar Supplements

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65 - How to Find Reliable Movers Jun 13, 2024

Moving is always a hassle. But if you hire the wrong movers, it can be a nightmare. An alarming number of consumers tell Checkbook they're disgusted with movers who arrived hours or even days late, lost or broke their possessions, reneged on promises, and demanded more money than the quoted amount.

In this episode: Tips on choosing a moving company that provides fair and reliable pricing, gets the job done on time, and takes good care of your belongings. Plus: Why to avoid moving brokers and how to spot moving scams.

Read Checkbook's full report on how to find a household mover.

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64 - EV Update 2024 May 30, 2024

Americans bought a record 1.2 million electric vehicles last year, and EV sales continued to grow in the first quarter of 2024, although at a slightly slower pace than anticipated.

Buyers have more choices than ever: More than 40 electric cars, trucks, and SUVs from both U.S. and foreign manufacturers. Battery range has improved, and some lower-priced models are now available.

In this episode, how to decide which non-conventional vehicle might be right for you. Do EVs live up to their range promises? Consumer Reports creates a special test to find out. Plus, why are electric vehicles less reliable than conventional cars?

Additional Resources:

From Checkbook:

Consumerpedia Episode 63: The Car Show 2024

Car Buying Strategies

Crash Course on Auto Insurance

From Consumer Reports:

CR’s Real-World EV Range Tests Show Which Models Beat EPA Estimates

Electric Vehicles Are Less Reliable Than Conventional Cars

Best Electric Cars

Hybrid & EV Buying Guide

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63 - The Car Show 2024 May 16, 2024

The car market has nearly recovered from the pandemic. Dealers have good supply of both new and used vehicles, and that’s pushing down prices: The average new car buyer paid $47,000 in March, according to Kelley Blue Book. That’s a two-year low, but still nearly 16% higher than in March 2021. With more cars on the lot, some dealers and manufacturers are offering bigger incentives.

In this episode, the latest new vehicle reliability ratings from Consumer Reports, the right way to take a test drive, and how to get the best deal on that new car. Plus, should you use a buying service to simplify the process?

Additional Resources:

From Checkbook:

Car Buying Strategies

Crash Course on Auto Insurance

From Consumer Reports:

CR’s Best Cars of the Year: 10 Top Picks of 2024

Who Makes the Most Reliable New Cars?

Four of the Five Least Expensive Car Brands to Maintain Are American

7 Questions to Ask Before You Buy a Car

How to Beat the 'Four Square' and Other Car Dealership Sales Tactics

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62 - The Travel Show 2024 May 02, 2024

It's going to be a busy summer for travel, especially for those headed abroad. It's late in the booking season, but some deals may still be available.

In this episode, we'll look at what you can expect to pay for airfare, hotel rooms, and rental cars. Plus, tips from travel experts Haley Berg of Hopper.com and Christopher Elliott of the "On Travel" column on how to deal with crowds and other peak-season hassles.

Other Consumerpedia travel episodes:

17 - Travel Tips: How to Find the Best Deals on Airfare

41 - Hotel Intel: Finding the Best Rates

60 - How to Avoid a Big Cell Phone Bill When Traveling Abroad

Additional resource: Elliott Advocacy is a nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.

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61 - Medical Data Breaches Hit Record High Apr 18, 2024

Data breaches are now an annoyingly normal part of life: You change your stolen passwords, cancel your compromised credit cards. But it can be a significantly more serious problem when hackers get your medical data. Last year, about 1 in 3 Americans had their medical records breached, according to the federal government.

In this episode, we’ll look at how hackers are getting their hands on this highly sensitive personal information, what they’re able to do with it, and how you can protect yourself.

Special guests:

Eva Velasquez, President and CEO of the Identity Theft Resource Center

James Lee, Chief Operating Officer at the Identity Theft Resource Center

Read more on Checkbook.org.

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60 - Avoid a Big Cell Phone Bill When Traveling Abroad Apr 04, 2024

Travel outside the U.S. and you’ll need to make sure your cell phone works wherever you’re headed. With a little advance planning, you can also lower the cost of using your phone on that trip—in some cases, by $100 a line a week or more.

In this episode, what the major mobile phone companies charge to use their roaming services when you’re in a foreign country, and how to pay less by switching to a local wireless carrier at your destination. Plus, the pros and cons of turning off your cell service and relying on Wi-Fi.

Read Checkbook's full report on how to save money while using a phone internationally.

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59 - Saving Money at the Supermarket Mar 21, 2024

Feeding the family has never been more expensive. Supermarket prices have been going up for four years now, running well ahead of the overall inflation rate. And while increases are slowing, no one expects the cost of food to drop back to where it was before the pandemic.

In this episode, why everything is so pricey, the tricks food manufacturers use to disguise their price hikes—shrinkflation and skimpflation—and how to get the most for your money when you go to the supermarket.

Special Guests: Abha Bhattarai - Washington Post Reporter; Edgar Dworsky - Publisher, ConsumerWorld.org; Jamie Lettis - Checkbook Associate Editor

Read Checkbook’s full report on grocery stores and delivery services.

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58 - Misleading Marketing That Gets You to Buy Now and Pay More Mar 07, 2024

You can save a ton of money by comparison shopping.

Checkbook’s surveys consistently find huge price differences—sometimes more than twice as much—from company to company for the exact same product or service. And businesses can get away with this because they know most customers won’t bother to shop around.

Sometimes consumers don’t compare prices because they’re in a rush or they don’t want to scour the internet for the best deal. But we often find buyers don’t compare prices because they’ve been duped into thinking they already have.

In this episode, some of the common manipulative marketing techniques sellers use to convince you to pay up and pay too much.

Read Checkbook's full report on the 30 Tricks Sellers Use to Manipulate You

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57 - What Ever Happened to Customer Service? Feb 22, 2024

Are you frustrated with the way companies treat you? If so, you’re not alone: Surveys find that many consumers are fed up with long waits on the phone, customer service agents who can’t solve their problems, unintelligible billing statements, poorly designed websites, and inexperienced or indifferent sales staff.

In this episode: Why do so many companies see customer service as a costly problem, rather than a way to retain their customers? Why is it so difficult, if not impossible, to resolve issues via phone? Is there anything you can do to get your problems solved after the sale?

Guests:

Jon Picoult, founder of Watermark Consulting and author of “From Impressed to Obsessed.”

Forrest Morgeson, associate professor of marketing at Michigan State University, and director of research emeritus at the American Customer Satisfaction Index.

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56 - A Crash Course on Auto Insurance Feb 08, 2024

Most drivers find a policy, pay the premium, and never think about it again. Big mistake! Checkbook shoppers find huge price differences from company to company. Most drivers will save $500 to $1,000 a year by shopping around and switching if they find a better deal.

In this episode: Which insurance companies have the best prices? Which ones provide the best customer service? Do price comparison websites work? Plus, why do many insurance companies use credit scores to set their rates?

Read Checkbook's full report on auto insurance.

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55 - Your Right to Repair Products You Buy Jan 25, 2024

Manufacturers often make it difficult or impossible to fix their products when they break, or even take them to an independent repair shop of your choosing. Consumer advocates say these repair restrictions limit competition, drive up the cost of repairs, and add to the growing problem of e-waste.

In this episode, a look at the broken repair system and what's being done to fix it. Plus, make your voice heard as part of the petition to the Federal Trade Commission by clicking here to sign.

Guests: Nathan Proctor, senior director of the Right to Repair campaign at U.S. PIRG

Elizabeth Chamberlain, Director of Sustainability at iFixit

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54 - How to Shop for a Gym Membership Jan 11, 2024

You don’t necessarily have to join a gym to get more exercise there are scads of other workout options, many of which are free. If you decide that joining a club is the best choice for you, shop around and avoid making any long-term financial commitments. The fitness industry thrives on good intentions, but most consumers who join gyms stop using them regularly after only a few weeks or months, yet they continue paying their dues.

In this episode: Tips on how to find the best gym or fitness center, how to avoid the common marketing tricks and traps used by salespeople, and what to look for when reviewing membership contracts.

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53 - Smart Toys: The Privacy & Security Risks Dec 14, 2023

Smart toys are cool. With their onboard cameras, microphones, and sensors… plus the ability to pair with other devices or connect to the internet, they can do some amazing things. They can also collect data on your child—including pictures and what they say—and send that information back to the toy company. So, parents need to think carefully about whether to buy these toys. And if so, how to make sure they’re used safely by their children.

In this episode, we’ll look at the privacy and security risks created by this data collection and sharing, and how parents can mitigate that risk. We’ll also give you a checklist of things to look for before buying smart toys, and what to do once you get them home.

Special Guests: Teresa Murray Consumer Watchdog, U.S. PIRG
R.J. Cross, Director of PIRG’s Don’t Sell My Data Campaign

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52 - Shop Safely Online This Holiday Season Nov 30, 2023

While convenient, online shopping can be risky. E-commerce creates all sorts of new opportunities for cyber criminals to do their dirty work, so you need to be careful. U.S. consumers reported losing $358 million to online scams last year, according to the Federal Trade Commission.

In this episode, we talk to John Breyault, a vice president at the National Consumers League, and Melissa Lanning Trumpower, executive director of the BBB Institute for Marketplace Trust, about how to spot the tricks con artists use to fool you and how you can protect yourself. Also, the smart way to pay when shopping online, and how to fight back against porch pirates.

Additional Resources:

Tips for reducing your risk of fraud this holiday shopping season.

BBB Scam Tracker is a free tool anyone can use to report suspected scams. Your reports warn others so they can avoid similar cons.

Fraud victims can report scams to the National Consumers League’s Fraud.org website. This information is shared with a network of 100 law enforcement partners across the U.S. and Canada.

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51 - How to Hire a Reliable Roofer Nov 16, 2023

Roofing work is expensive. If you hire the wrong contractor, you can overspend by thousands of dollars and still get terrible work done. It takes time to find a good roofer who will do the job for the best price—you don’t just hire the first company that gives you an estimate.

In this episode, we’ll explain how to find a reliable roofing company, how to review proposals for that job, and how to compare warranties. Plus, ways to avoid getting ripped off by a shady contractor.

Read Checkbook's full report on roofers, including unbiased ratings and price comparisons.

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50 - Finding a Credit Card That's Right for You Nov 03, 2023

The market is flooded with credit card offers, and some of the signup bonuses are mighty appealing. But slow down—applying for a credit card is something that shouldn’t be rushed. You need to cut through the marketing hype and understand all the terms, conditions, and fees. If you’re not careful, you could choose a card that hurts your financial well-being.

In this episode: How to shop for a credit card—things you should do before you apply for any card, and what to look for when comparing offers. Plus: Is a rewards card really right for you? And how a balance transfer card might help you pay down a large balance on another card.

Additional Resources:

Dealing with Debt

How to Pick the Right Credit Card

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49 - Shop Like a Pro Oct 19, 2023

Whether you enjoy shopping or just grin and bear it, there are things you can do to score the best prices and make the process easier.

In this episode, we explain how to ignore the flood of marketing hype and avoid the fake sales designed to mislead you. Also, where to find hidden discounts and cash-back offers, and the potential downsides of using buy now, pay later.

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48 - How will Scammers Use AI? Oct 05, 2023

Artificial intelligence has been around for decades, but the world changed in November with the introduction of ChatGPT, the AI app that lets anyone harness the power of this amazing supercomputing technology—including criminals.

In this episode, a look at how fraudsters might be able to use AI to their benefit. Will it change the types of scams they create or simply make it easier for them to fool us? Can AI companies make it harder for crooks to use their technology against us? Can the good guys use AI to fight fraud more effectively?

Special guests: Chester Wisniewski, Field Chief Technology Officer for Applied Research at Sophos, the global digital security company. Lorrie Cranor, Director of the CyLab Security and Privacy Institute at Carnegie Mellon University. Brett Johnson, a convicted cyber-criminal who stole millions, and now works as a digital security consultant.

Additional Resources:

Identity and Cyber Theft: How to Protect Yourself

Cyber Crime: A Former Cyber Crook Explains How to Protect Yourself

Stop, Thief! How to Protect Yourself from Identity Theft

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47 - Guide to Buying New Windows Sep 21, 2023

Today’s windows are technological marvels. They provide better insulation, reduce drafts, are easier to clean, and help lower home energy bills. But all these benefits come with very high price tags.

Window companies generate numerous complaints about high-pressure sales tactics and substandard installation. Checkbook cautions that some companies greatly over-promise the energy savings that will result from their windows.

In this episode, Kevin Brasler, Checkbook’s executive editor, cuts through the marketing hype, compares the pros and cons of various types of windows, and explains how to find a reliable contractor.

Additional Resources:

Buying & Installing New Windows

How to Hire a Good Contractor

Saving Energy at Home

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46 - Health Apps & Websites Often Share Your Data Sep 07, 2023

Wearable devices, health apps, and online medical resources can help us stay fit and healthy. They also collect highly personal information that you might assume is confidential. In most cases, this data can be—and often is—shared and sold without your knowledge or permission.

In this episode, how to tell if your health information is protected by the federal privacy law known as HIPAA, and what to do before you use medical apps, smart devices, or go online for medical advice. We talk with Pam Dixon, executive director of World Privacy Forum, and Jen Caltrider, a privacy researcher at the Mozilla Foundation.

Additional Resource:

Health Tracking Apps and Other Tech Might Be Invading Your Privacy

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45 - Even 'Good' Companies Often Treat Their Customers Poorly Aug 10, 2023

“Buyer beware!” It’s more important than ever for you to heed this warning when buying goods and services. Consumers’ Checkbook regularly reports on scams and shameful selling practices that continue to become more rampant. Unfortunately, even “reputable” businesses treat consumers unfairly, often by using new technologies.

In this episode, we discuss how many companies prioritize profits ahead of their customers—and what you can do to fight back.

Special Guest: Adam Levin, consumer advocate, digital privacy expert, and host of the “What the Hack?” podcast

Additional Resources:

FTC Accuses Amazon of Tricking Millions into Joining Prime

Amazon and Microsoft Charged with Violating Children's Privacy Law

FTC Rule Would Make it Easier to Cancel Unwanted Subscriptions

30 Tricks Sellers Use to Make You Pay Up

Consumerpedia, Episode 43: How the CFPB Protects You

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44 - Should You Repair or Replace a Broken Appliance? Jul 27, 2023

Sooner or later all appliances will need to be repaired or replaced. But when the fridge is on the fritz or the oven is burnt out, how do you decide what to do? New home appliances are expensive, but it’s not always easy to know how much repair work will cost.

In this episode, how to decide whether to fix what you have or buy something new. When it’s time to go shopping we have advice on how to avoid the misleading sales hype to get a real deal.

Read Checkbook's full reports on appliance repair services and appliance stores.

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43 - The CFPB: Protecting Consumers in the Financial Marketplace Jul 13, 2023

The Consumer Financial Bureau (CFPB) is one of the newest federal regulatory agencies. Its prime directive is to ensure that financial products offered to you are fair, transparent, and competitive. The CFPB’s jurisdiction includes mortgages, auto loans, student loans, credit cards, credit reporting, and debt collection.

In this episode, a look at the initiatives and proposed rules in the pipeline that you should know about and may want to comment on. Also, how the CFPB is working to eliminate junk fees and how it may be able to help if you feel cheated or deceived by a company it regulates.

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42 - An Electric Vehicle Update Jun 29, 2023

In the last year or so, we’re finally beginning to see a robust market for electric vehicles. More manufacturers are now in the game, which provides buyers with more choices. So, should you go electric now, or wait, or maybe split the difference and go hybrid?

In this episode, find out about the latest EV options, how federal tax credits might help lower prices, and why leasing may be a smart move right now. Also, how reliable are the new EVs, and what’s happening to increase the number of charging stations?

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41 - Hotel Intel: Finding the Best Rates Jun 15, 2023

There’s a lot to consider when booking a hotel room: location, amenities, and quality. But for most of us, the deciding factor is price. In many cases, your room will cost significantly more than your flights. So, how do you find the best deal? Consumers’ Checkbook did nearly 2,000 searches looking for the best hotel rates.

In this episode, find out what our researchers discovered when shopping for hotel rooms. Does it make sense to book with the hotel or an online travel agency, like Expedia or Travelocity? What sorts of tricks do travel websites use to get you to book now? Does it pay to call the hotel directly? And what do you have to do to get an honest-to-goodness lower price? The lessons we learned should help you the next time you plan a trip.

Read Checkbook's full report on how to find the best hotel room rates.

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40 - Insuring Your Home Jun 01, 2023

Most homeowners pay too much to insure their houses. They waste money on worthless optional coverage—or worse—stick with the same insurers year after year without checking if lower premiums are available from other companies.

The potential savings from making a switch are dramatic, and you don’t have to sign up with a poorly rated company or get a bare-bones policy to get a better deal. Checkbook finds that some homeowners will save more than $1,500 a year by switching companies.

Yes, shopping for insurance is a bit of a pain, but the potential savings make it well worth your time to request pricing information and evaluate potentially wasteful coverage.

In this episode: How much coverage do you need, and how do insurance companies set their rates? Also, why Checkbook believes insurance companies should be prohibited from using credit scores to set premium prices.

Read Checkbook’s full report on homeowners insurance.

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39 - Got a Gripe? May 18, 2023

Companies always say their top priority is customer service, but all too often they fall short of that goal. What bugs you as a consumer? Is it the fine print in advertisements? Fake discounts? Maybe problems making returns or repair people who can't make the fix?

Something a little different in this episode. We’ll hear from a few members of the Checkbook team and several subscribers who have gripes they want to share.

Do you have a gripe about something in the marketplace? Tell us about it. Be advised: We can’t solve individual problems, but we may ask you to join us on a future episode.

Additional Resources:

How to Complain and Get Results

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38 - Travel Tips from a Travel Expert May 04, 2023

Demand for plane tickets, hotel rooms, vacation rentals, and other travel services is up—way up. If your summer getaway involves flights, brace yourself for problems; like last year, planes will be packed, and the system will be stretched to its limits.

In this episode, advice from someone who loves to travel—and makes his living doing it. Christopher Elliott writes the syndicated “On Travel” and “The Travel Troubleshooter” columns. We caught up with him in New Zealand.

Additional Resources:

60 Strategies for Finding the Best Travel Deals and Avoiding Trouble

Do You Need Travel Insurance? (Spoiler: For Most Trips, Probably Not)

Why Use a Travel Agent?

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37 - Why You Shouldn't Buy a Home Warranty Apr 20, 2023

Home warranty companies promise to save you thousands of dollars if you need an expensive repair. But Checkbook found these plans are terrible deals for most homeowners. Warranty companies are the subject of thousands of complaints to consumer agencies. After paying $400 to $1,000 for the coverage, consumers find that home warranty contracts often have numerous fine-print exclusions that stick them with much of the costs for product repairs or replacements. Plus, you don’t get to decide who does the work—and the best repair services usually refuse to work for home warranty companies.

Additional Resources: Home Warranties Are Lousy Deals

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

36 - Dark Patterns: Sales Tactics Designed to Deceive Apr 06, 2023

Some companies try to boost business by doing things that are meant to mislead and manipulate customers. These include pre-checked boxes that obligate you to more than you bargained for, hard-to-find disclosures, and confusing cancellation policies. These practices are called “dark patterns,” and as more commerce moves online, they’re growing in scale and sophistication.

The Federal Trade Commission is cracking down on illegal dark patterns, but because the problem is so widespread, you need to know what to look for to protect yourself. In this episode, Sam Levine, director of the FTC’s Consumer Protection Bureau, talks to us about some of the most common dark patterns.

Additional Resources:

Consumerpedia Episode 31: Watch Out for These Common Fraud Tricks & Traps

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35 - Aging in Place Mar 23, 2023

For most aging adults, there really is no place like home. Surveys done by AAPR consistently find that nearly 80% of those 50 and older prefer to age in place rather than move in with relatives or into senior communities.

The aging-in-place movement can help you stay safe and comfortable in your home as you grow older. But it’s something you’ll need to plan for, the sooner, the better.

In this episode, learn what’s important when remodeling or retrofitting your house, as well an option that’s growing in popularity across the country: Neighborhood-focused networks, or “villages,” that offer social, medical, and household resources.

Read Checkbook’s full report on aging in place.

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34 - How to Be a Smarter Consumer Mar 09, 2023

It takes some extra effort to be a good consumer; to make sure you’re getting a good price on quality merchandise, to find top-notch service providers, and to protect yourself from liars and cheats who want to rip you off or steal your identity. But the time it takes to do it right is nothing compared to the hassles of dealing with problems that can result from making poor choices.

To celebrate National Consumer Protection Week (March 5 – 11, 2023), we’ve assembled a group of experts and asked them to share some important consumer advice.

Guests: Kevin Brasler (Checkbook.org), Edgar Dworsky (Consumerworld.org), Amy Nofziger (AARP Fraud Watch Network), John Breyault, (Fraud.org), and Kimberly Palmer (NerdWallet)

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33 - Auto Insurance Based on How You Drive in Real Time. Good Choice or Not? Feb 23, 2023

Auto insurance companies base their premiums on a host of factors, such as the vehicle, driving record, and, in most states, your age, gender, marital status, and credit history. Some also offer discounts if you agree to install telematic technology on your car, which monitors when and where you drive—and how safe or reckless you drive to get there. Is it worth giving up your privacy to see your insurance bill drop by as much as 30 or 40%?

In this episode, we talk to Michael DeLong, an advocacy associate with the Consumer Federation of America, about telematic data collection: How it works, how it can get things wrong, and whether you should even consider trading your privacy for lower insurance rates.

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32 - Grocery Delivery Services Feb 09, 2023

If you find going to the grocery store a hassle, having your avocados, Doritos, and whatnot delivered is a convenient and time-saving option. And these services are a great help to those who can’t get to local markets due to physical impairments or a lack of transportation.

But you’re going to pay to have someone gather your groceries and bring them to you. At some stores, extra costs for delivery are only a few dollars per order; at others you’ll pay a sizable fee to skip the store.

In this episode, we discuss the pros, cons, and costs of having someone else do your shopping. How much do prices vary? Which services rate the best with Checkbook subscribers? Plus, tips to help you get the best prices should you decide to shop this way.

Read Checkbook's full report on grocery stores and delivery services, including undercover price comparisons and unbiased ratings for quality.

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31 - Watch Out for These Common Fraud Tricks & Traps Jan 26, 2023

Americans lose billions of dollars each year to fraud. Anyone, even a savvy consumer, can get swindled by professional con artists. The best way to fight back is to understand the tricks fraudsters use to manipulate you.

In this episode, Sam Levine, Director of the Federal Trade Commission’s Bureau of Consumer Protection, explains how dishonest businesses and scammers try to lie, cheat, and mislead you. Plus we cover what the FTC is doing to crack down on these fraudulent business practices.

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30 - HVAC: Finding Good Contractors & Choosing New Equipment Jan 12, 2023

Keeping your house comfortable requires the heating, ventilation, and air-conditioning (HVAC) systems to be properly installed and maintained. And when they need repairs or new equipment, you want a company you can trust to do quality work at a fair price.

In this episode, we’ll go over the things you should know about your HVAC before having work done, plus what you can do to maintain your system. And we’ll answer the question: Is it time to consider getting a heat pump?

Read Checkbook’s full report on HVAC systems, including contractor ratings and equipment price comparisons.

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29 - Home Security: Installers, Equipment, & DIY Dec 29, 2022

It seems like every big company—from Google and Amazon to telephone and cable TV operators—now sells home security services and equipment.

Rather than spend thousands of dollars to have a security company install a system, you can do it yourself for a couple of hundred dollars and monitor things on your smartphone. But does any of this tech do any good?

In this episode, we’ll look at the pros and cons of professional systems vs. inexpensive DIY options, and run down some free security practices that will make your house less attractive to burglars.

Read Checkbook’s full report on home security strategies, including ratings of installers.

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28 - Being a Better Consumer of Social Media Dec 15, 2022

Social media was designed to bring us together, but it often fosters scams, spreads misinformation, and amplifies hate. The problem isn’t going to go away, so we need to become better consumers of what shows up on our feeds.

In this episode, Emmy-award winning sportscaster and journalist Bob Costas talks about social media responsibility. Bob tackled the subject head-on in a recent episode of his HBO show, “Back On The Record,” discussing the highly-publicized case of Brooklyn Nets all-star guard Kyrie Irving, who recently shared a link to an antisemitic movie.

Additional Resources:

Facebook Privacy Settings Checkup

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27 - Checkbook's Top Holiday Shopping Tips Dec 01, 2022

The holiday shopping season is in full swing—and you need a plan. The super shoppers at Checkbook.org are here to help.

With inflation driving up prices, it’s more important than ever to be a savvy holiday shopper. The National Retail Federation expects the average shopper to spend about $833 on gifts and other holiday items this year, up a few dollars from last year.

Read our full report on holiday shopping tips.

Additional Resources:

'Buy Now, Pay Later' Often a Debt Trap

Sale Prices Are Rarely Real Deals

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26 - Sale Prices Are Rarely Real Deals Nov 17, 2022

Consumers' Checkbook’s researchers spent 33 weeks tracking sale prices at 25 major retailers and found that most stores’ discount claims aren’t really discounts at all. And the shady sales practice is worse than ever before. Checkbook discovered that most stores’ sale prices—even those that advertise big savings—are bogus discounts, with retailers offering the same “sale price” more than half the time.

In this episode, we’ll tell you which stores ran sales that were USUALLY or OFTEN misleading, as well as the few that had sales that were only SOMETIMES misleading. Plus, tips on how to find the real deals that will save you money.

Read our full report for detailed results about your favorite stores.

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25 - Dealing with Debt Nov 03, 2022

To deal with record inflation, many Americans are making ends meet by piling up record amounts of credit card debt. A trained credit counselor can help you pay down that debt, even if it seems insurmountable, and learn how to have a successful financial future.

In this episode, you’ll hear a real-life success story. Cara, who lives near Boston, was drowning in credit card debt five years ago. Today she is debt-free and has good credit.

We’ll also talk to Bruce McClary, a senior vice president at the National Foundation for Credit Counseling, a nonprofit dedicated to helping people deal with debt and better manage their finances. Find out how the counseling process works, and why some of the advice provided by for-profit debt relief companies can make your situation worse.

Additional Resources:

To find a nonprofit credit counseling agency, visit the National Foundation for Credit Counseling or call 800-388-2227.

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

24 - Finding an Auto Body Shop That Will Do a Bang-Up Job Oct 20, 2022

The best body shops not only do great work but employ staff who can explain and justify exactly what needs to be done. An articulate representative at the body shop will be the key to getting all the work you need performed and paid for by your insurance company.

In this episode, we’ll walk you through the collision repair process from the estimate to the guarantee. We’ll also explain the differences between the three types of parts that might be used, and how to deal with the insurance company—especially if the shop wants to do one thing and they want to do something else.

Read Checkbook’s full report on auto body shops including ratings and undercover price research.

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

23 - Frequently Frustrated Flyers: How to Fix a Broken Airline Industry Oct 06, 2022

U.S. airlines are failing their customers by prioritizing profits over realistic schedules, resulting in too many cancellations and long delays, according to consumer advocates. They say more could and should be done to protect passengers.

In this episode, we explain what domestic airlines are required to do when your flight is delayed or canceled (spoiler: not much). We also discuss how the Department of Transportation has failed to effectively oversee the airlines, and what consumer advocates want done to protect the flying public.

Our special guest, Bill McGee, is an award-winning travel journalist, and author of the book, Attention All Passengers. Currently, he’s senior fellow for aviation and travelat the American Economic Liberties Project, a nonprofit that works to fight monopolistic practices in the U.S. economy.

Additional resources:

Consumer Advocates Want the Department of Transportation to Fix Our Broken Airline System

New Proposed Rules Would Require Airlines to Disclose 'True Cost' of Tickets, Including Fees

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

22 - How to Find a Top Doc Sep 22, 2022

Physicians are at the center of your healthcare experiences. They set up diagnostic procedures, devise treatment plans, guide you through care decisions, prescribe medications, authorize hospital admissions, refer to other physicians and other providers…and much more.

In this episode, we talk about how to find good doctors and the best medical facilities near you, how to take charge of your medical care, and what Checkbook has learned by analyzing data on tens of thousands of doctors across the country.

Additional Resource:

How to Find the Best Doctors

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

21 - Auto Glass Class: How to Get Repairs and Replacements Sep 08, 2022

You're driving along when a pebble kicked up by the vehicle in front of you hits your windshield... and cracks it. Chances are that little rock just cost you $800 to $1,500 or more, depending on your ride. These days, a windshield is more than a big piece of glass; there's a lot of technology embedded in it or located behind it. These sensors feed data to software controlling automatic wipers, lane-departure warnings, adaptive cruise control, and advanced steering and braking systems.

No matter how big or small the job, you want it done quickly and for a fair price. In this episode, Checkbook Editor Kevin Brasler explains how to choose a good shop, how to decide about replacement parts—original manufacturer or third-party parts—and how to deal with your insurance company.

Additional Resource:

Auto Glass: Repairs and Replacements

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

20 - Whatever Happened to Truth in Advertising? Jul 14, 2022

False or deceptive advertising costs American consumer billions of dollars a year. Companies big and small now use blatant lies, clever wording, and fine print to confuse or mislead us.

Truth in Advertising (TINA.org), a consumer advocacy group based in Connecticut, points the finger at bad actors and calls them out for their deception. It also works to empower people to protect themselves against false advertising and deceptive marketing.

In this episode, we’ll explore some of the tricks advertisers use to fool us, explain why some big-name celebrities are on the group’s Wall of Shame, and provide tips on how to spot misleading ads.

Special Guest: Bonnie Patten, Executive Director, Truth in Advertising (TINA.org)

Additional Resource:

Think You’re Getting a Deal? 30 Tricks Sellers Use to Make You Pay Up and Pay Too Much

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

19 - Estate Planning Tasks and Tips Jun 30, 2022

Most American don't even have simple wills, and even fewer have living wills or designated healthcare surrogates. While doing this work might seem sobering, once you've made an estate plan, you'll find it calming and reassuring to you and your family. The goal is to communicate your end-of-life healthcare wishes, document what you have and who gets it after you die, and set up a trouble-free way to transfer your assets to your heirs or preferred charities while minimizing payouts to probate courts, attorneys, accountants, and Uncle Sam.

In this episode, some basic do's and don'ts when it comes to planning what happens after you leave this world. We hope these tips will save you hassles and money—and enable you to avoid some common mistakes.

Additional Resources:

Estate Planning Tasks and Tips

Creating a Roadmap for Your Heirs

Hiring Estate-Planning Experts

Wills and Living Wills: Help with Preparing Yours

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

18 - Lessons Learned: A Visit with Our Founder Jun 16, 2022

After more than 45 years, Robert Krughoff, Consumers' Checkbook’s founder and president, is retiring. Robert joins us to chat about how he got the idea for Checkbook, and the challenges he faced getting it started—and gathering all the relevant data he needed to help members. Plus, what he learned as he became one of the world’s foremost consumer experts and advocates.

Special Guest: Robert Krughoff, founder of Consumers' Checkbook

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

17 - Travel Tips: How to Find the Best Deals on Airfare Jun 02, 2022

Rising demand for fewer seats has airfare soaring. Hear advice from seasoned traveler Kevin Brasler, Checkbook’s executive editor, in this episode. He shares strategies for finding low rates and warns about common problems when searching for deals. We also tackle frequent air-travel booking questions, such as: When is the best time to book? Should I avoid basic economy tickets?

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

16 - Dealing with Death: Planning and Paying for a Funeral May 19, 2022

Grieving for a loved one is acutely difficult just after the loss, and it's not a time when you want to sit across the desk from a salesperson in a high-pressure, time-sensitive situation. You’re vulnerable to making hasty, costly decisions that might not make sense if you'd just had a little more time.

Funeral homes provide important services, but they are businesses with a goal of maximizing each sale. They make money by selling products and services, some of which you and your family may not want, need, or be able to afford.

In this episode, we review the many choices you have when a loved one dies, what funeral homes are required to disclose, and the marketing tricks some use to push unnecessary or high-end products. Plus, we explain why it’s important to pre-plan your funeral.

Special Guests: Joshua Slocum, executive director of the nonprofit Funeral Consumers Alliance, and Kevin Brasler, executive editor of Checkbook.org.

Read Checkbook's full report on funeral homes including ratings and undercover price research, plus advice and resources to help plan a funeral.

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15 - Those &#@X%*! Robocalls: Can’t Anything Be Done to Stop Them? May 05, 2022

For years, we’ve been promised that new technology would stop those annoying robocalls. But the phones keep ringing—and now, we’re being flooded with spam texts. Fraudsters use these bogus calls and texts to steal our money and personal information.

In this episode, we talk how to spot a robocall scam, how con artists use them to trick you, and ways to protect yourself.

Special Guests: Aaron Foss, president and founder of Nomorobo, one of the oldest call-blocking services, and Amy Nofziger, director of victim support, AARP Fraud Watch Network.

Additional resources:

FCC: Stop Unwanted Robocalls and Texts
CNET: Are Spam Calls Actually Getting Worse? There Are a Few Things You Can Do About It
PC MAG: How to Block Robocalls and Spam Calls

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

14 - Growing Concerns: How to Buy Plants and Get Good Lawn Care Apr 21, 2022

Even the greenest thumbs need help sometimes—and a lot of it—with where to buy plants, how to keep the lawn lush, and how to keep the landscape in shape. The best-run garden centers, landscape contractors, and lawn-care services have the answers.

In this episode: How to find great lawn-care services, and what to consider when hiring a landscaper. Plus, for DIYers, how garden centers rate for price and quality.

Here are more resources on lawn care services, landscapers, and garden centers. Checkbook’s ratings find that the quality of the work—and the prices charged for essentially the same services—vary greatly.

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

13 - Thinking About Buying an Electric Vehicle? Here's What You Need to Know Apr 07, 2022

Higher gas prices have a lot of people thinking about making the switch to electric vehicles, and automakers are racing to provide customers with options—sedans, sports cars, SUVs, and trucks.

In this episode, we look at where things stand right now, what’s coming down the road, and things to consider before buying a plug-in hybrid or fully electric vehicle.

Special Guests: Paul Eisenstein, Automotive Journalist and Publisher of thedetroitbureau.com, and Mike Monticello, Manager of Road Tests & Reviews at Consumer Reports Autos

Additional resources:

How to Decide If a Hybrid, Plug-In Hybrid, or Fully Electric Car Is Right for You

Most & Least Satisfying Electric Vehicles and Hybrids

With Chevrolet’s Under-$30,000 Equinox EV, Battery-Electric Vehicles Go Mainstream

How Much Do Cold Temperatures Affect an Electric Vehicle’s Driving Range?

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

12 - How to Find the Best Vet for Your Pets Mar 24, 2022

Just like humans, pets get hurt or sick and need routine healthcare. While most vets get high marks for competency and caring, Checkbook's undercover shoppers found huge differences in prices for the same procedures.

In this episode we share tips to help you choose—and deal with—a veterinarian who will provide the care, service, and reasonable charges you want. We also discuss the pros and cons of pet insurance, and what to look for if you decide to buy a policy.

Read Checkbook's full report on vets, plus our in-depth investigation into pet insurance.

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

11 - Stop, Thief! How to Protect Yourself from Identity Theft Mar 10, 2022

Identity theft is a serious and growing crime—and we’re all at risk. The losses are staggering: By one estimate, identity theft victims in the U.S. lost $56 billion in 2020. Last year, the FTC received more reports about identity theft than any other type of complaint.

Eva Velasquez, president and CEO of the nonprofit Identity Theft Resource Center, explains how criminals get your personal information, how they use it, and how to fight back.

Additional resources:

Identity and Cyber Theft: How to Protect Yourself (including links for freezing your credit files)

Identity Theft Resource Center’s 2021 Annual Data Breach Report Sets New Record for Number of Compromises

FTC Identity Theft Homepage

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10 - Here Comes the Sun? This May Be the Best Time to Go Solar Feb 24, 2022

Solar-energy technology continues to advance in ways that can greatly benefit homeowners. Solar panels sold today cost less than those available just five or six years ago, plus they produce more electricity. These efficiency gains mean most families can install fairly small projects to cover all their electricity needs. However, solar projects still come with hefty upfront price tags.

In this episode, we'll discuss the options and look at how much you can really save by going solar. Plus, we have tips on how to find a good installer and ways to pay for a solar project.

Read Checkbook's full report on solar energy contractors, plus see our ratings.

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

9 - To Your Credit: Understanding How Credit Scores Work Feb 10, 2022

Good credit is important. Bad credit can make it difficult—or more expensive—to get a loan or credit card, rent an apartment, or get cell phone service. Surveys show few people truly understand how the system works: What makes their credit scores go up, and what causes them to plunge. In this episode we’ll demystify the process, and separate credit facts from credit myths.

Special Guest: Liz Weston, a personal financial columnist for NerdWallet, and author of the best-selling book “Your Credit Score.”

Additional Resources:

Credit Myths Persist, Even After Pandemic Forces a Closer Look at Finances

New Government Report: Experian, Equifax, and TransUnion Rarely Act on Complaints About Credit File Errors

How to Spot a Credit Repair Scam and What You Can Do to Improve Your Credit Scores

Buy Now, Pay Later Spending Traps

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

8 - Saving Energy at Home Jan 27, 2022

Our homes rely more than ever on energy for heating, cooling, lighting, hot water, and to power all our gadgets. Most of our abodes still unnecessarily waste lots of energy, contributing to pollution and climate change while sucking away our money.

In this episode, we look at some simple repairs and improvements that will yield big energy savings for most families, plus projects with bigger upfront price tags that still make sense from a cost-benefit standpoint.

For more tips, read our article 32 Ways to Save Energy at Home. --- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

7 - 65 Things You (Probably) Shouldn't Pay For Jan 13, 2022

We all spend money on stuff we don't need, from top-of-the-line appliances with features we'll never use to designer clothing we'll rarely wear. But there's a big difference between splurging on luxuries and throwing away money on products and services that are worthless or unnecessary—or that you could get for free. Here are some of them and why they're a waste of money.

Read our complete list of 65 Things You (Probably) Shouldn't Pay For on Checkbook.org.

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6 - Finding a Dentist Who Will Make You Smile Dec 30, 2021

No one looks forward to going to the dentist, but oral hygiene is an important part of your overall healthcare. Most dentists do a good job, but some are better than others at making their clients feel comfortable. Price may also be a consideration. Checkbook’s undercover shoppers found astounding price differences from practice to practice for the same procedure. Based on our subscriber surveys, there is no relationship between price and quality. In this episode, we’ll also talk about the pros and cons of dental insurance.

Read Checkbook’s full report on how to find a good dentist, plus see our ratings.

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

5 - Cyber Crime: A Former Cyber Crook Explains How to Protect Yourself Dec 16, 2021

Online fraud is a serious problem, and it keeps getting worse. Cyberthieves are getting better at stealing money and sensitive personal information, which is why it’s so important to understand the risk and what steps you can take to protect yourself.

Special Guest: Brett Johnson, a cyber security consultant and former identity thief. Few people know more about cybercrime than Johnson, who was once on the Secret Service’s Most Wanted list. Johnson made millions developing online fraud techniques before getting busted (several times) and spending more than six years behind bars. Johnson started AnglerPhish Security to share his insider’s knowledge about fighting cybercrime.

Additional resources:

Identity and Cyber Theft: How to Protect Yourself

Data Breaches Skyrocket; Here's How to Safeguard Your Online Accounts

Online Privacy: How to Guard Yours

Computers & Devices: How to Keep Yours Safe

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

4 - How to Buy a Car During the Pandemic Dec 02, 2021

The pandemic has turned the car market upside-down: inventory is low, and prices for new cars keep going up. That means it's more important than ever to have a plan. Should you wait? Should you buy used? Is leasing something you should even consider? Get answers to those questions, plus learn about a sure-fire way to get the best price on any new vehicle. Special Guest: Jack Gillis, author of The Car Book, has been steering consumers to safe and reliable cars for more than 40 years. Gillis is also executive director of the Consumer Federation of America.

Additional car-buying resources:

Shortage of New Cars Results in Fewer Choices and Higher Prices

Buying Your Leased Car Could Be a Smart Move (Right Now)

Used Cars Often Sold with Dangerous Defects

Vehicle Service Contract Plans Are Big Hassles and Bad Deals for Most Drivers

CarBargains: Get the Best Price on a New Car

Consumerpedia listeners who aren't Checkbook subscribers are invited to access our ratings, undercover price research, and expert advice free for 30 days using this link:https://checkbook.org/consumerpedia

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

3 - Buyers Beware: Tricks Sellers Use to Make You Buy Now and Pay Too Much Nov 18, 2021

Companies use an arsenal of marketing tricks to convince customers they’re scoring bargains, often duping them into spending more or paying right away without checking the competition. While many of these tactics have been used for centuries, we’ve found that the methods are increasingly sophisticated, and the dishonest claims are bolder. Special Guest: Edgar Dworsky, founder and editor of ConsumerWorld.org, a nonprofit website that features buying advice, consumer news and information, scam alerts, and bargains.

Consumerpedia listeners who aren't Checkbook subscribers are invited to access our ratings, undercover price research, and expert advice free for 30 days using this link: https://checkbook.org/consumerpedia

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

2 - The FAFSA Form: Your Key to Financial Assistance for Attending College Nov 04, 2021

FAFSA is the gateway to your share of the nearly $150 billion in federal aid available from the U.S. Department of Education through loans, grants, need-based scholarships, and work-study. By filing the FAFSA, you are also applying for financial aid available from state governments, and most colleges and universities. The filing period for the 2022-2023 academic year is underway, and the sooner you file, the more money you are likely to get. Special Guest: Dana Kelly, a vice president with the National Association of Student Financial Aid Administrators (NASFAA).

Learn more about FAFSA and see tips on how to get started.

Consumerpedia listeners who aren't Checkbook subscribers are invited to access our ratings, undercover price research, and expert advice free for 30 days using this link: https://checkbook.org/consumerpedia

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

1 - How to Hire a Good Contractor Oct 21, 2021

Hiring a contractor who can successfully build what you’re planning, at a favorable price, is the most important step in any remodeling project. You need to get bids and proposals from at least three companies, then take the time to check out any possible candidates. We’ll walk you through the process, explain what should be in the contract, and help you avoid fly-by-night contractors.

Read Checkbook's full report on how to find a good contractor, plus see our ratings.

Consumerpedia listeners who aren't Checkbook subscribers are invited to access our ratings, undercover price research, and expert advice free for 30 days using this link: https://checkbook.org/consumerpedia

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

Introducing Consumerpedia Sep 28, 2021

Introducing Consumerpedia, a podcast by Consumers’ Checkbook, a nonprofit organization dedicated to helping consumers find high-quality services, save money, and avoid rip-offs. Hosted by “The ConsumerMan” Herb Weisbaum, an Emmy award-winning broadcaster and one of America's top consumer experts, and Kevin Brasler, Checkbook’s executive editor. This episode discusses how Checkbook’s evaluations and advice are more reliable than the ratings reported by other businesses, plus a quick summary of the type of work we do to educate consumers.

--- Support this podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support

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