CompTIA Volley

Latest Episodes:

Episode 77: CompTIA World Jul 26, 2019

Show notes

Carolyn and Seth welcome back Nancy Hammervik, CompTIA's EVP of Industry Relations, to discuss the upcoming issue of CompTIA World. This issue focuses on Tech for Good, featuring examples of technology companies contributing to some of the major issues that society is facing. There are workforce implications, as new technology replaces some jobs but creates opportunities to manage the solutions in an ethical way. Nancy also talks about CompTIA's member of the year, Angel Pineiro, and his passion around enabling a new and diverse tech workforce. The new issue of CompTIA World will be available at ChannelCon and will go online at www.comptia.org the week of August 4.

Episode 76: Thoughts from DattoCon Jul 12, 2019

Show notes

Carolyn and Seth welcome John Tippett, VP of Product at Datto Networking, to talk about some of the main themes that emerged at this year's DattoCon event. John talks about the increased investment activity taking place in the MSP space, the need for MSPs to improve their cybersecurity approach, and the importance of networking as emerging technologies continue to hit the market.

Episode 75: ChannelCon19 Jun 28, 2019

Show notes

Carolyn and Seth give a preview of CompTIA's ChannelCon event, taking place August 5-7 in Las Vegas. With attendees coming from technology vendors, managed service providers, and IT departments, there will be lively conversations around emerging technology, customer experience, and skills. For more information on the event and to register, visit the ChannelCon website

www.channelcon.com

Episode 74: Overrated and Underrated Jun 14, 2019

Show notes

To kick off Volley's fourth year, Carolyn and Seth welcome back Dave Sobel, the Sr. Director of MSP Evangelism at Solarwinds. Dave shares his thoughts around the most overrated and most underrated topics in the IT industry and what companies can do to avoid pitfalls or capitalize on opportunities.

Dave's podcast Killing IT: https://podcasts.apple.com/us/podcast/the-killing-it-podcast/id1463295432

Episode 73: Customer Experience May 31, 2019

Show notes

Carolyn and Seth give a preview of CompTIA's upcoming research on customer experience (CX). This research looks specifically at the way that IT companies are evolving their CX practices, including new technology, new skills, or new mindsets.

The CX research will be available on comptia.org in mid-June.

Episode 72: Artificial Intelligence May 17, 2019

Show notes

Carolyn and Seth talk about CompTIA's new research on artificial intelligence. The idea of AI has been around for a while, and most of computing is some form of mimicking human behavior, but there is still a recent shift in the type of decision-making computers are able to do. The new research, which consists of a broad survey and targeted interviews, examines how current AI is different from traditional software programming and what issues businesses should consider as they seek to integrate AI capabilities.

AI research reports available 5/24 at comptia.org.

Episode 71: Tech Industry Maturity May 03, 2019

Show notes

Carolyn and Seth take a look at where the overall tech industry is from a growth cycle perspective. On one hand, there are elements of maturity, such as the amount of integration into society and the scale of modern technology. On the other hand, there are elements of the tech industry that will never fully stabilize, since technology is more of a platform than most other industries. These factors dictate how much regulation might affect the industry and how much tech companies should be considering their role moving forward.

Episode 70: Creating the Tech Workforce Apr 19, 2019

Show notes

Carolyn and Seth welcome David Hyman, President of the Center for Technology and Workforce Solutions, to talk about the steps needed to best prepare candidates for the tech jobs of the future. David discusses how professional competencies like communication and teamwork should be thought of as foundational skills and how technical breadth is important for launching into a wide variety of tech careers.

Center for Technology and Workforce Solutions site: www.ctwsolutions.org

Episode 69: Skills and Training Mar 22, 2019

Show notes

Carolyn and Seth welcome Teresa Varela, CompTIA's Director of Workforce Development, to talk about the IT skills gap. Teresa shares her experience in talking with employers about the skills they are looking for and the actions they are taking to build those skills. CompTIA's A+ certification is a prime tool for employers building both a strong foundation of technical skills and also the employability skills that help technical workers be more integrated with the business. This episode is a complement to the CompTIA webinar "Insights from the Industry: Transforming Tech Talent with CompTIA A+"

Episode 68: Diversity and Inclusion (Part 1) Mar 08, 2019

Show notes

Carolyn and Seth welcome Cristina Greysman, the chair of CompTIA's Advancing Women in Technology community, to discuss the problem of diversity and inclusion in the high-tech industry. On this podcast, they take a look at CompTIA's research to describe the lack of diversity and the fact that companies may be overestimating their efforts in this space. The conversation continues on CompTIA's Women TechCast, where the three discuss possible approaches that can help drive better diversity of thought for businesses.

CompTIA's Diversity in the High-Tech Industry study: https://www.comptia.org/resources/technology-diversity-research

Women TechCast: https://itunes.apple.com/us/podcast/comptia-women-techcast/id1341769443?mt=2

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