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How are emergency management training topics selected? What makes for a good course outcome? What makes for a great instructor? We explore each of these questions and more with a former director of course development and delivery at the National Disaster Preparedness Training Center (NDPTC).
Remember those five mission areas that FEMA developed: prevention, protection, mitigation, response and recovery? Few disciplines have more work across ALL five mission areas than transportation agencies. In this episode, we speak with a long-time emergency manager, now a professor teaching emergency management to the next generation of transportation agency officials. She shares some surprising facts about the US and world reliance on seemingly mundane transportation systems and what it's like to view emergency management through the eyes of a transportation official.
All-Hazard Incident Management Teams (AH-IMTs) have become more common but not necessarily better understood. With 200 or so teams now organized in the U.S., we thought we should spend a little time exploring the topic of team creation and maintenance. In this episode, we speak with someone who helped form some the earliest teams and who continues to play a large role in AH-IMT development.
What factors distinguish risk and crisis communications? Does each form of communication require the same tools, timing and techniques to achieve success? What role do social media play in inciting and calming fear? In this second part of our interview with Dr. Peter Sandman, he helps us answer each of these important questions.
Is fear a superfluous or counter-productive part of risk communication… or is it an essential element? Emergency managers work every day to increase disaster awareness and inspire preparedness. Many wonder if responsibly scaring people is a necessary part of that work. In this episode, we ask a world-renowned expert in risk communication if fear works, when it doesn’t and what makes for effective risk communication. We also discuss how little, in some respects, risk communication has changed over the past 2500 years.
Where a government places their emergency management program on a city or county organization chart makes a difference. Placement naturally transfers operational, administrative, community engagement or other aspects of program culture that greatly influence newly integrated programs. In this episode, we explore one of the few placements of an emergency management program within a planning and environmental department, and how the placement affects emergency management work, including resiliency.
Emergency managers need good data to administer their programs. Surveys offer a great way to collect some of that data. Unfortunately, surveys are subject to a number of biases, any one of which can dramatically affect survey outcomes, even ruin them. In this episode we speak with an accomplished researcher and professor to learn more about research bias, how it can ruin even the simplest survey and how emergency managers can develop better information.
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We know fear does not work to get people to prepare for disasters, so why do we use it? In this episode of the Complete-EM podcast we talk with a veteran of martketing, disaster preparedness education, and grass roots campaigning. We discuss fear-based campaigns and what really works to improve disaster preparedness.
Emergency managers outsource an enormous amount of essential work. The net result of that can be good or bad, depending on the way work is defined and contracts are managed. In this episode we discuss how emergency managers contract, effectively manage big projects and meet the needs and expectations of the public and elected leaders.
What do campaigns and emergency management have in common? Hopefully, a lot. Marketing is an important role for emergency managers who must engage program sponsors, internal and external stakeholders and the public. In this episode of the Complete EM podcast, we talk with a veteran of many campaigns who has also worked in emergency management. Like other guests, he shares what works, what doesn't, and how to effectively market ideas and action.
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