CIO Talk Network Podcast

Latest Episodes:

IT Budgeting and Spending Patterns Apr 01, 2005

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At one end every penny spent on IT has to be justified and is closely watched. On the other, technology is supposed to deliver miraculous results in overall cost savings in operations and business process optimization while juggling with ever changing business priorities. In such complex scenario, how do we budget for IT effectively and what spending patterns prevail?

Guest 1: Gary Beach, Group Publisher, CXO Media, Inc.

Guest Bio: https://www.ciotalknetwork.com/contributor/gary-beach/

Guest 2: Dr. Howard A. Rubin, Senior Gartner Advisor, Professor Emeritus of Computer Science at Hunter College, the City University of New York, former Nolan Norton Research Fellow

Guest Bio: https://www.ciotalknetwork.com/contributor/howard-rubin/

Guest 3: Barbara Gomolski, Research Vice President, Gartner

Guest Bio: https://www.ciotalknetwork.com/contributor/barbara-gomolski/

More on this Episode: https://www.ciotalknetwork.com/it-budgeting-and-spending-patterns/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Redefining Enterprise Architecture Mar 18, 2005

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With IT in organizations becoming more than complex and service oriented, change is required in the way we comprehend enterprise architecture, strategic value we place on it and the resources we deploy in terms of dollars and people to build and maintain it.

Guest 1: Frank Schlier, Vice President and distinguished analyst, Gartner Research

Guest Bio: https://www.ciotalknetwork.com/contributor/frank-schlier/

Guest 2: Mike Dunham, Vice President and distinguished analyst, Gartner Research

Guest Bio: https://www.ciotalknetwork.com/contributor/mike-dunham/

Guest 3: Eliot Christian, Architecture and information infrastructure, Federal Geographic Data Committee and U.S. Geological Survey

Guest Bio: https://www.ciotalknetwork.com/contributor/eliot-christian/

More on this Episode: https://www.ciotalknetwork.com/redefining-enterprise-architecture/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Self Service or Disservice Mar 04, 2005

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There is a new trend towards providing self service portals, kiosks, and other mechanisms to reduce ongoing customer service costs. A customer may not want to wait in line but still needs personal attention. Are the current self service technologies and solutions capable enough to provide a satisfying experience?

Guest 1: Esteban Kolsky, Principal Analyst and Research Director, Gartner Research

Guest Bio: https://www.ciotalknetwork.com/contributor/esteban-kolsky/

Guest 2: Mark Angel, Chief Technology Officer, Serviceware/Kanisa

Guest Bio: https://www.ciotalknetwork.com/contributor/mark-angel/

Guest 3: Tim Eager, Chief Technology Officer, lnquira

Guest Bio: https://www.ciotalknetwork.com/contributor/tim-eager/

More on this Episode: https://www.ciotalknetwork.com/self-service-or-disservice/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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IT Challenges of Hospitality Industry Feb 25, 2005

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In hospitality industry, it takes a lot to please customers and have them keep coming back. What what does it take to always deliver the best while lowering the cost of operations, and how IT can be leveraged to attain this seemingly impossible goal?

Guest 1: Reid Paul, Editor-In-Chief, Hospitality Technology Magazine

Guest Bio: https://www.ciotalknetwork.com/contributor/reid-paul/

Guest 2: Prakash V. Shukla, Senior VP — Technology and CIO, Indian Hotels Company Ltd (Taj Hotels)

Guest Bio: https://www.ciotalknetwork.com/contributor/prakash-shukla/

More on this Episode: https://www.ciotalknetwork.com/it-challenges-of-hospitality-industry/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Fraud Detection Through Technology Feb 11, 2005

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Whether it is theft or an employee scraping off pennies out of transactions and transferring to their checking accounts, technology can play detective by recognizing patterns that can lead to proactive fraud detection. Are there any strings attached to this claim? We all know that thieves are always ahead of the cops!

Guest 1: Don LeClaire, Senior VP of Development, Office of the CTO, Computer Associates

Guest Bio: https://www.ciotalknetwork.com/contributor/don-leclaire/

Guest 2: Louie Gasparini, CTO — Passmark Security and Former CIO/VP IT & Engineering, Excite@Home

Guest Bio: https://www.ciotalknetwork.com/contributor/louie-gasparini/

More on this Episode: https://www.ciotalknetwork.com/fraud-detection-through-technology/

More on Security: https://www.ciotalknetwork.com/topics/security/

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Role of IT in Business Change Feb 04, 2005

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No longer can and should the IT crew in an organization implement a technology application and assume their responsibility is over. They need to make sure that the initiative brought about positive change for the business. Similarly, executive management should also recognize the potential of IT driving a business change and support it.

Guest 1: Gail Homberg, Chief Information Officer, Bally Total Fitness

Guest Bio: https://www.ciotalknetwork.com/contributor/gail-homberg/

Guest 2: Bruce Stewart, Senior Vice President and Director — Executive Services, Meta Group, Inc.

Guest Bio: https://www.ciotalknetwork.com/contributor/bruce-stewart/

More on this Episode: https://www.ciotalknetwork.com/role-of-it-in-business-change/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Making of a CIO Jan 28, 2005

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Today's CIO almost needs to be a superhuman as the expectations are such. This transition from a technology executive needs to start early in the career. What does it take to identify a potential CIO candidate and groom him/her to taken on the challenge?

Guest 1: Patrick E. Moroney, SVP/CIO HealthCare Service Corporation, BlueCross BlueShield of Illinois, Texas, New Mexico

Guest Bio: https://www.ciotalknetwork.com/contributor/patrick-moroney/

Guest 2: Ergin Uskup, SVP — MIS and CIO (Retired), United Stationers Inc.

Guest Bio: https://www.ciotalknetwork.com/contributor/ergin-uskup/

Guest 3: David Brown, Former Global Information Officers Practice Lead, Russell Reynolds Associates and Founding Partner — Blackbird Partners

Guest Bio: https://www.ciotalknetwork.com/contributor/david-brown/

More on this Episode: https://www.ciotalknetwork.com/making-of-a-cio/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Ensuring IT Project Success Jan 21, 2005

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Success for an IT project requires careful planning and immaculate execution. In addition, it also requires having the necessary legal safeguards in place. What project management and legal issues could crop up in a given project and how can we deal with them?

Guest 1: Hillard M. Sterling, Partner, Freeborn & Peters

Guest Bio: https://www.ciotalknetwork.com/contributor/hillard-sterling/

Guest 2: Joseph Norton, Ex-CTO, McDonalds Corporation

Guest Bio: https://www.ciotalknetwork.com/contributor/joseph-norton/

Guest 3: Charlie Troxel, CTO, Chicago Mercantile Exchange

Guest Bio: https://www.ciotalknetwork.com/contributor/charlie-troxel/

More on this Episode: https://www.ciotalknetwork.com/ensuring-it-project-success/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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US Patriot Act: The Enterprise Response! Jan 05, 2005

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The US Patriot Act (USPA) has a significant impact on the way an enterprise safeguards privacy of its employees and customers. What are the corresponding technology management challenges? What are the corresponding strategies to effectively manage USPA compliance?

Guest: Andrew London, Sr. VP of PMO, Operation and Change Management, Information Resources, Inc.

Guest Bio: https://www.ciotalknetwork.com/contributor/andrew-london/

More on this Episode: https://www.ciotalknetwork.com/us-patriot-act-the-enterprise-response/

More on Government: https://www.ciotalknetwork.com/topics/government/

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Managing Sarbanes Oxley Compliance Dec 10, 2004

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Sarbanes Oxley compliance is here to stay. What are organizations doing to not only get the first time certification but also monitor ongoing compliance status? How does IT help here?

Guest: Andrew London, Sr. VP of PMO, Operation and Change Management, Information Resources, Inc.

Guest Bio: https://www.ciotalknetwork.com/contributor/andrew-london/

More on this Episode: https://www.ciotalknetwork.com/managing-sarbanes-oxley-compliance/

More on Security: https://www.ciotalknetwork.com/topics/security/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/