CIO Talk Network Podcast

Latest Episodes:

Homogeneous IT Outsourcing Delivery: Are We there Yet? Nov 07, 2007

Show notes

When we go to a global burger chain (you know who!) anywhere in the world, we expect the same experience and product quality and get what we expect. Organizations who have embraced IT outsourcing at a global level have similar expectations. However, for the most part, the expectations are not being met and the cultural differences are used as scapegoat. Can we do better? How?

Guest 1: Kevin M. Campbell, Group Chief Executive — Outsourcing, Accenture

Guest Bio: https://www.ciotalknetwork.com/contributor/kevin-campbell/

Guest 2: Simon Telfer-Smith, VP Information Technology, Elekta Group

Guest Bio: https://www.ciotalknetwork.com/contributor/simon-smith/

Guest 3: James A. (Jim) Fortner, Director, Global Business Services, Infrastructure Services & Governance, P&G

Guest Bio: https://www.ciotalknetwork.com/contributor/james-fortner/

More on this Episode: https://www.ciotalknetwork.com/homogeneous-it-outsourcing-delivery-are-we-there-yet/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Effective IT Contract Negotiations Oct 24, 2007

Show notes

How we negotiate the IT services or software licensing related contracts has a significant impact on how IT meets "getting more done with less" expectations set by executive management. How do we plan and carry out such negotiations for success? Is outsourcing such contract negotiations a good option?

Guest 1: Tim Cowen, Chairman, IACCM. General Counsel, Commercial Director, BT Global Services

Guest Bio: https://www.ciotalknetwork.com/contributor/tim-cowen/

Guest 2: Mario Lavoie, Vice-President, Contracts & Negotiations, IBM — Global

Guest Bio: https://www.ciotalknetwork.com/contributor/mario-lavoie/

Guest 3: Robert G. DiGiaro, Director, IT Sourcing — America, CREDIT SUISSE

Guest Bio: https://www.ciotalknetwork.com/contributor/robert-digiaro/

More on this Episode: https://www.ciotalknetwork.com/effective-it-contract-negotiations/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Adopting Enterprise Virtualization: A Practitioner's Perspective Oct 17, 2007

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While Enterprise Virtualization technology has tremendous potential what does it take for an IT leader to get it introduced and adopted in his/her organization in a planned fashion? What are the challenges and possible remedies?

Guest 1: John Deane, SVP, AIM Management Group. Chief Technology Officer, INVESCO Plc

Guest Bio: https://www.ciotalknetwork.com/contributor/john-deane/

Guest 2: Jon Prall, VP of Operations, Six Apart

Guest Bio: https://www.ciotalknetwork.com/contributor/jon-prall/

Guest 3: Jeff Lush, Executive Chief Technology Officer, OI&T Operations and Security, US Department of Veterans Affairs

Guest Bio: https://www.ciotalknetwork.com/contributor/jeff-lush/

More on this Episode: https://www.ciotalknetwork.com/adopting-enterprise-virtualization-a-practitioners-perspective/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Life of a CIO in 2012 Oct 10, 2007

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Business and IT are changing at a warp speed. IT leadership is on its toes playing catch-up with a mandate to make IT lean and do more with less. On top of that, we have the baby boomer exodus which will be leaving IT departments with an acute manpower crunch. If you are an over worked CIO who has had enough already, you can imagine work life 5 years from now. If you are a CIO aspirant, assess if this is still the job for you, and buckle up!

Guest 1: Bob Keefe, Past President (2008), SIM Senior Vice President and CIO, Mueller Water Products, Inc.

Guest Bio: https://www.ciotalknetwork.com/contributor/bob-keefe/

Guest 2: Leo Collins, VP of Advocacy and Communities of Interest, SIM. CIO, Lion's Gate Entertainment

Guest Bio: https://www.ciotalknetwork.com/contributor/leo-collins/

More on this Episode: https://www.ciotalknetwork.com/life-of-a-cio-in-2012/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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From Curry to Wontons: Following Cost Leadership Oct 03, 2007

Show notes

Rising costs in India are pushing US and European organizations to shift their focus to China for their outsourcing (IT and BPO) needs. Is outsourcing really all about just getting lowest cost option? Could this mindset be a recipe for failure?

Guest 1: F. Warren McFarlan, T.J. Dermot Dunphy Baker Foundation Professor of Business Administration, Harvard Albert H. Gordon Professor of Business Administration, Emeritus, Harvard

Guest Bio: https://www.ciotalknetwork.com/contributor/f-warren-mcfarlan/

Guest 2: Bud Mathaisel, SVP and CIO, Achievo Corporation

Guest Bio: https://www.ciotalknetwork.com/contributor/bud-mathaisel/

More on this Episode: https://www.ciotalknetwork.com/from-curry-to-wontons-following-cost-leadership/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Remaining Airborne Through IT Sep 26, 2007

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The airline industry has been through a rough ride. Cost cutting measures go only so far. How is IT contributing towards making airline companies more sustainable, agile, and profitable?

Guest 1: Gerry Coady, VP and CIO, Frontier Airlines Holding, Inc.

Guest Bio: https://www.ciotalknetwork.com/contributor/gerry-coady/

Guest 2: Santiago Ontañon, Executive Vice President and Chief Information Officer, Mexicana Airlines

Guest Bio: https://www.ciotalknetwork.com/contributor/santiago-ontanon/

More on this Episode: https://www.ciotalknetwork.com/remaining-airborne-through-it/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

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CQI vs. Innovation in IT: Catch 22 Sep 19, 2007

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Continuous Quality Improvement (CQI) in IT mandates that we implement standardized processes to ensure predictable execution and results and reduce error probabilities. Innovation on the other hand requires us to break the mold and think out of the box and even make mistakes. How can these two co-exist in an IT organization and deliver optimum value?

Guest 1: William H. Morgan, Executive Vice President and Chief Information Officer, The Philadelphia Stock Exchange (PHLX)

Guest Bio: https://www.ciotalknetwork.com/contributor/william-morgan/

Guest 2: Sandra Palumbo, Research Fellow, The Yankee Group

Guest Bio: https://www.ciotalknetwork.com/contributor/sandra-palumbo/

More on this Episode: https://www.ciotalknetwork.com/cqi-vs-innovation-in-it-catch-22/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Making IT Shared Services Work Aug 29, 2007

Show notes

Some claim that while the IT shared services model looks good on paper, it's a nightmare to implement and doesn't produce the promised ROI. Is this true? What is the actual success rate of implementations, and have they yielded real value? What is the optimum mix of people, processes, and technology needed to make the IT Shared Services model work?

Guest 1: Ewald Comhaire, Director, Global Infrastructure Services, HP Services, Hewlett-Packard Company

Guest Bio: https://www.ciotalknetwork.com/contributor/ewald-comhaire/

Guest 2: Jerry Johnson, Chief Information Officer and Director of Information Technology Services, Pacific Northwest National Laboratory

Guest Bio: https://www.ciotalknetwork.com/contributor/jerry-johnson/

More on this Episode: https://www.ciotalknetwork.com/making-it-shared-services-work/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

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IT Innovation: The Inspiration/Perspiration Balance Aug 22, 2007

Show notes

Innovation is the mainstay of sustainable competitive advantage and success in today's fast-changing world of business. However... can creativity in IT alter the conventional balance of 1% Inspiration and 99% Perspiration, to improve the ROI of the innovation?

Guest 1: Frank Modruson, CIO, Accenture

Guest Bio: https://www.ciotalknetwork.com/contributor/frank-modruson/

Guest 2: Michael Schrage, Advisor, CIO Magazine Columnist, and Researcher, MIT

Guest Bio: https://www.ciotalknetwork.com/contributor/michael-schrage/

More on this Episode: https://www.ciotalknetwork.com/it-innovation-the-inspirationperspiration-balance/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

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The Emotionally Intelligent CIO Aug 15, 2007

Show notes

The stresses of rapidly changing business needs, globalization, and a need to create competitive advantage through IT are bringing out the best and worst traits in today's CIO while balancing work and home life requires an almost a superhuman effort. Is the concept of "Emotional Intelligence" an over hyped fad that imposes just another benchmark for CIO's to struggle with, or does it make sense? Should a CIO question his/her ability to lead, if he/she fails to perceive and manage the emotions of him/herself and others?

Guest 1: Daniel Goleman, Lecturer, author of the 1995 book: Emotional Intelligence, co-chairman of The Consortium for Research on Emotional Intelligence in Organizations, based in the Graduate School of Applied and Professional Psychology, Rutgers University

Guest Bio: https://www.ciotalknetwork.com/contributor/daniel-goleman/

Guest 2: John Von Stein, Executive Vice President and Chief Information Officer (CIO), The Options Clearing Corporation (OCC)

Guest Bio: https://www.ciotalknetwork.com/contributor/john-stein/

More on this Episode: https://www.ciotalknetwork.com/the-emotionally-intelligent-cio/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/