CIO Talk Network Podcast

Latest Episodes:

Lean Back to Retain Customers Dec 13, 2016

Show notes

In order to retain customers, businesses need to continually deliver new, improved and integrated experiences, both in the physical and digital realm. To that end, as part of undergoing a digital transformation, how are organizations leaning back and rethinking innovation, service delivery and integration?

Guest: Kirsten Garen Title: Senior Executive Vice President and Chief Information Officer, Bank of the West

Guest: Jamie Armistead Title: EVP and Head of Digital Channels, Bank of the West

For more details and related content: https://www.ciotalknetwork.com/lean-back-to-retain-customers

Grit to Great Dec 13, 2016

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Traditional wisdom says that if we find our passion, the universe will align to make us successful. However, persistent pursuit of excellence while staying loyal to the passion has proven to be the recipe that works. How do we instill this grit in ourselves as well as in others who follow us such that it results in organizational greatness?

Guest: Dr. Jonathan Reichental, Chief Information Officer, City of Palo Alto

Guest Bio: https://www.ciotalknetwork.com/contributor/jonathan-reichental/

More on this Episode: https://www.ciotalknetwork.com/grit-to-great/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Just Answer my Question! Dec 07, 2016

Show notes

Whether it a peer to peer communication, one to many, between boss and a direct report or with a customer, clear communication is the key to getting stuff done and moving the business forward. Frequently, responses to our questions are often complex and unclear, full of rhetoric, corporate speak and jargon such that we feel like saying "Just answer my question!". While we pursue innovation, agility and growth, what are we doing to build a culture of simple, to the point communication within the organization and with those we serve?

Guest 1: Miguel A. Gamino Jr., Chief Technology Officer, City of New York

Guest Bio: https://www.ciotalknetwork.com/contributor/miguel-gamino/

Guest 2: Connie Dieken, Author, Talk Less, Say More

Guest Bio: https://www.ciotalknetwork.com/contributor/connie-dieken/

More on this Episode: https://www.ciotalknetwork.com/just-answer-my-question/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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The Agility – Stability Paradox Nov 23, 2016

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Intuitively, an organization can strive to be stable i.e. resilient, reliable, and efficient OR Agile i.e. fast, nimble, and adaptive. However, in order to survive and thrive in today's competitive and constantly changing world, it needs to be both. With conflicting needs related to governance structures, processes, people and culture, is it even possible?

Guest: Philip Stevens, EVP and CIO, Army and Air Force Exchange Service

Guest Bio: https://www.ciotalknetwork.com/contributor/phil-stevens/

More on this Episode: https://www.ciotalknetwork.com/the-agility-stability-paradox/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

Mastering Recipe to Business Agility Nov 16, 2016

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To achieve agility, a business should be able to make real time decisions based on comprehensive and actionable insights. It should also be able to extend and scale applications and infrastructure at the speed of innovation. Finally, the human resource should be motivated to wear different, more and multiple hats as the organization builds momentum and changes direction. With no standards or benchmarks, how are organization and leaders developing and mastering their own recipe to Business Agility?

Guest 1: James D.Swanson Title: Chief Information Officer, Monsanto

Guest 2: Cindy McKenzie Title: Chief Information Officer, Deluxe Entertainment Services Group

For more details and related content: https://www.ciotalknetwork.com/mastering-recipe-to-business-agility

The State of Digital Transformation for Utilities Nov 09, 2016

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With Digital technologies, Utilities can transform customer engagement, offer new products and services as well as improve operations. How well has the Utility industry adapted to what Digitalization offers? What is the current state of Digital Transformation for Utilities?

Guest: Eric Slavinsky, Chief Information Officer, PPL Corporation

Guest Bio: https://www.ciotalknetwork.com/contributor/eric-slavinsky/

More on this Episode: https://www.ciotalknetwork.com/the-state-of-digital-transformation-for-utilities/

More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/

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Dismiss Distractions to Deliver Value Oct 20, 2016

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While the digital world offers options and unprecedented opportunities, it causes distractions and thus leakage in organizational productivity and value creation. How can we dismiss distractions and develop deep organizational and individual level focus to harness maximum value from opportunities presented?

Guest 1: Kevin Burns, Chief Information Officer, City of Miami

Guest Bio: https://www.ciotalknetwork.com/contributor/kevin-burns/

Guest 2: Don Phillips, CIO, City of Cleveland

Guest Bio: https://www.ciotalknetwork.com/contributor/don-phillips/

More on this Episode: https://www.ciotalknetwork.com/dismiss-distractions-to-deliver-value/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

Have Enterprise Data and Analytics Programs Delivered on the Promise? Oct 12, 2016

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Many companies have embedded analytics within their organizational framework expecting a positive impact on company revenues, margins, and organizational efficiency. Have such data and analytics program delivered on the promise?

Guest: Ursula Cottone, Chief Data Officer, Citizens Bank

Guest Bio: https://www.ciotalknetwork.com/contributor/ursula-cottone/

More on this Episode: https://www.ciotalknetwork.com/have-enterprise-data-and-analytics-programs-delivered-on-the-promise/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

More on Big Data: https://www.ciotalknetwork.com/topics/big-data/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

Achieving Global Scale and Glocalization Oct 12, 2016

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For sustained growth and profitability, organizations are looking to scale globally but also recognize the need to remain responsive and customize experience locally i.e. glocalization. How can technology enable this?

Guest: Sahal Lahar Title: Executive Vice President and Chief Information Officer, Brooks Brothers

For more details and related content: https://www.ciotalknetwork.com/achieving-global-scale-and-glocalization

There is No Checklist to Leadership Oct 12, 2016

Show notes

Real leadership is a result of actually facing problems, pressures and pain points, leading change initiatives that matter and making positive leadership choices. There is no real checklist to become an effective leader. While coaching and other help is available, how can aspiring individuals become intentional about doing vs. just learning and identify a clear path to making constant improvements in their own leadership performance?

Guest 1: Helen Norris Title: Chief Information Officer, Chapman University

Guest 2: Jim Smith Title: Chief Information Officer, Office of Information Technology, State of Maine

For more details and related content: https://www.ciotalknetwork.com/there-is-no-checklist-to-leadership