Catalyst

Latest Episodes:

Omnichannel Bliss: On a Unified Customer Experience Aug 15, 2023

Show notes

Humana’s Holly Kessinger and NTT DATA’s Robert Elliott on omnichannel strategy at large organizations

Omnichannel strategy is all about combining the head and the heart. This week on Catalyst, Humana’s Holly Kessinger and NTT DATA’s Robert Elliott chat with Clinton about how to drive experience transformation at large enterprises. Holly shares her thoughts on how she approaches creating consistent customer experiences across multiple platforms for millions of people. She shares tips on how to keep teams motivated and how to enable them to work cross functionally.

Links:

Humana

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Design Led: On When to Include Design Aug 08, 2023

Show notes

Clinton is joined by Ash and Dave to chat about how having design involved early in the process sets your teams and products up for success.

Design led does not mean design only. This week on Catalyst, Clinton is joined by Launch by NTT DATA’s own Dave Schell and Vectorform’s Ash Howell to talk about where design should be fitting into the big picture. Their answer - as early as possible. They share tips on how to get the design conversation started early and why time and time again their clients have left happier than ever when they bring design in at the outset.

Links:

Vectorform

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Culture and Innovation: On Creating A Healthy Environment Aug 01, 2023

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This week on Catalyst, Launch by NTT DATA’s Clinton Bonner, Brant Beard and Robbie Elliot chat about how to ensure you’re creating and sustaining a healthy team environment. They discuss the importance of good communication and how having other life passions is pivotal to being a good leader.

Links:

Launch by NTT Data

Brant Beard

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3 Horizons: On Finding Product-Market Fit at Large Organizations Jul 25, 2023

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The stability of large enterprises can be both a blessing and a curse. This week on Catalyst Chris Losacco is joined by NTT DATA’s Product Management Lead Jamie Bernard to talk about how large organizations can learn to innovate while still taking care of their core business. She explains the 3 horizons principle and how dedicating a small percentage of money to experimentation can help you better serve your customers and your business in the long run.

Links:

Diffusion of Innovation

Build - Tony Fadell

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Show Up and Listen: On Customer Intimacy Jul 18, 2023

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Intimacy isn’t a word you often associate with clients or customers. This week Launch’s Clinton Bonner, Chris Losacco and Nathan Henry chat about the term intimacy and how thinking about client relationships in terms of (professional) intimacy can actually be helpful. They share tips on how to build lasting and meaningful relationships with clients and explain how intimacy can help you get to the root of what problems actually need solving for your clients.

Links:

Launch by NTT Data

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Generative Art and Digital Rights: With Per Kristian Stoveland Jul 11, 2023

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When Catalyst host Clinton Bonner saw Per Kristian Stoveland’s recent work on Twitter, he was struck by the images. This week on the podcast, Clinton sits down with Per Kristian to hear all about how he developed his generative art collection The Harvest. Per Kristian explains what generative art actually is, how it differs from AI art, and breaks down the technologies and platforms that power his stunning work.

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Catalyst: Can Design be Cruel? Jul 04, 2023

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The Postlight Podcast has undergone a few changes in the past weeks. We’re now Catalyst — the Launch by NTT DATA podcast! This week Chris and Gina chat with new co-host Clinton Bonner, VP of Marketing at Launch. They discuss the future of the show and how Launch is helping to grow the audience and scope of the podcast. The Postlight DNA is still there, with fresh new insights and exciting new guests!

Links:

Clinton Bonner - Twitter

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Introducing Catalyst Jun 29, 2023

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Welcome to Catalyst, the Launch by NTT DATA Podcast. Catalyst is an ongoing discussion for digital leaders dissatisfied with the status quo and optimistic about what’s possible through smart technology and great people. In this studio we believe in shipping software over slideware, that fast will follow smooth, and aiming to create digital experiences that move millions is a worthy pursuit.

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Launching Launch by NTT DATA: On an Exciting New Chapter Jun 27, 2023

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Exciting changes have arrived at Postlight, officially now Launch by NTT DATA! This week Chris and Gina are joined by Mark Orttung, President of Launch, as he shares how Launch brought together the best digital companies around and his own journey to leading the company. They discuss Postlight’s unique fit in the new firm and look towards an exciting future of strategizing, shipping, and scaling provocative digital experiences.

Links:

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From the Archive: On Speed as a Feature Jun 20, 2023

Show notes

Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the archives. We’ll have some big announcements for you soon, so stay tuned!

Pop quiz: What feature only makes it onto the feature list when it’s too late? In this archived episode, Chris and Gina chat about why speed should always be top of mind when developing a digital platform. They discuss how things can slow over time and share tips on how to build for speed. From database indexes to better search, they share how to make your platform speedy for everyone, no matter the bandwidth.

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