Catalyst

Latest Episodes:

Blueprints and Whiteboards: On What Makes a Good IT Architect Aug 13, 2024

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Jason Aitchison on good IT architecture practices

The saying goes “all together all from the start,” and that goes for architects too. This week Clinton is joined by Jason Aitchison, Senior Director at NTT DATA, to discuss what makes a good IT architect. Jason shares the traits he looks for in an architect, from creativity to proven problem solving skills, and shares the importance of attaching a delivery team to an architect's work so it can get off the whiteboard and into practice.

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Edge AI: With Shahid Ahmed Aug 06, 2024

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Shahid Ahmed on how Edge AI is transforming factory floors

Factory floors can sometimes be tough and rough. Luckily, new Edge AI solutions can help to make factories more efficient. This week, Clinton is joined by Shahid Ahmed, Group EVP at NTT DATA, to discuss how Edge AI is being used in factories to improve working conditions and environmental targets for a number of large businesses. Shahid shares some use cases on how Edge AI is currently being used and explains how Edge AI is empowering companies and workers alike.

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AI + Humans: The Forrester CX Event Jul 30, 2024

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Lisa Woodley on the topic that took the Forrester CX Summit by storm

In June, the Forrester CX Summit kicked off in Nashville. NTT DATA’s Head of Design, Lisa Woodley, attended the event and noticed that there was one topic that permeated every track of the summit - AI. This week Lisa chats with Clinton about the main topics that were discussed at the Summit, from navigating the present and future with AI to how AI will affect design principles to the ethics around its usage.

Links:

Forrester CX Summit

Unmasking AI

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From the Archives: Frenzy vs. Flow Jul 23, 2024

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Danny Presten on how to improve flow through value stream management

Organizations are often engaged in a flurry of day to day activities that may appear productive, but fail to yield meaningful results. This is why it’s so important to explore the intricacies of value stream management, Agile methodologies, and the transformative power of problem-solving. In this archived episode, Launch by NTT DATA’s Senior Director of Value Stream Management Danny Presten joins Clinton Bonner to take a look at company transformations and how to improve flow through the value stream management.

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Danny Presten

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CareAR: With Kamran Khan Jul 16, 2024

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Kamran Khan on transforming field support and customer services with augmented reality

For years talk about augmented reality (AR) was everywhere but not everyone had access to it. At CareAR, they’ve found a way to democratize AR. This week Clinton sits down with Kamran Khan, VP of Partnerships at CareAR, to discuss how they’re providing enterprises with personalized AR and AI solutions. They discuss the democratization of AR, how to fail small and early, how to adapt a product to niche use cases and how AR is making things safer for field support services.

Links:

Kamran Kahn

CareAR

Frictionless enterprise

Greater than the sum of its parts - Podcast

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Greater Than The Sum of Its Parts: On Finding Product Alignment Jul 09, 2024

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Three experts on defining value early on and what’s at risk if you don’t

It’s rare, but when engineering, design and product strategy fall into lock step to deliver a product it can feel like magic. This week on Catalyst, Clinton sits down with product experts Ash Howell, Scott Campagna, and Jamie Bernard to discuss why enterprises often can’t align product, design, and engineering until it’s too late. They break down how this happens and share ways to orchestrate getting all the right people together at the right time.

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The Signals Are Talking - Amy Webb

Are you right or are you useful? Lessons of One Gripe leadership from Jim Brusnahan

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From the Archives: Understanding the Culture of Utilities Jul 02, 2024

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Bryan Kearney on the IT of utilities

You may not picture utility companies being at the cutting edge of technological change, but according to Bryan Kearney utility companies are constantly innovating and building forward looking partnerships. In this archived episode, Clinton is joined by Bryan, an energy industry leader-turned tech advisor and consultant, to discuss the challenges and opportunities of operating in the utility sector and the future of tech in utilities.

Links:

Arizona Public Service

Bryan’s LinkedIn

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Dell Tech World Recap with Roberto Cortez Jun 25, 2024

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Roberto Cortez on the hot topics at this year's Dell tech conference

What’s it like to attend Dell Tech World? According to Dell’s Global Client Executive, Roberto Cortez, it’s fatiguing but incredibly fruitful and beneficial. This week Chris chats with Roberto as they debrief about the conference. They talk about the main topics covered at the conference from generative AI to sustainability and Roberto shares some exciting use cases for how new technologies could help shape the future.

Links:

Roberto Cortez

Dell Tech World

Unreasonable Hospitality

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Cloud breakthrough with NTT DATA's Charlie Li Jun 18, 2024

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Charlie Li on enterprise approaches to cloud infrastructure

What’s the real promise of moving to the cloud? And how did moving to the cloud become the solution to everyone’s problems? This week on Catalyst, Clinton is joined by Charlie Li, NTT DATA’s Senior Executive Vice President and Global Head of Cloud and Security Services, to discuss some of the biggest missteps of shifting to the cloud. Charlie shares why you shouldn’t just see the cloud as a destination but how it can actually be leveraged as a tool to improve the end user experience.

Links:

Charlie Li

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The People Side of Product: On Building Collaborative Relationships Jun 11, 2024

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Chris and Gina on how to build trust with clients

Great product can only happen with trust. This week Chris and Gina sit down to chat about something that is arguably more important than fulfilling a contract - your relationship with your stakeholders. Chris and Gina share the dos and don'ts of stakeholder engagement so you can create an open dialogue to better support the client’s priorities. Forget the software and hardware, it's all about how you work with the team.

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