Next Level BizTech

Ep.155- Beyond IT-The secret sauce in managed services for cloud and security with Koby Phillips Feb 05, 2025

Listen today as we jump in with the VP of Cloud at Telarus, Koby Phillips. Koby and I dive into a session called Beyond IT: The Secret Sauce in Managed Services for Cloud and Security. The TLDR is that the secret sauce isn't one thing; it's a combination of a handful of things done really well. As you listen in, you'll hear Koby run through some of these as cover topics such as "Success by Failure", "How to understand a customer's IT Team" and more. Don't miss it, as Koby lays out some topics we haven't quite hit on before.

Ep.154-Why Expense Management is the Simple Lead-in for Complex Solutions- with Jared Parker Jan 29, 2025

Listen today as we uncover new strategies in Technology Expense Management and how it's becoming so different and crucial. Today, we dive in with Jared Parker of Onesource as we talk: Why is Expense Management the simple lead-in for Complex Solutions? Jared gives such incredible life lessons that apply to everyone today. In addition, some unique strategies you might not have thought of around TEM. He helps us uncover how it's starting to go beyond Telecom and really now Technology Expenses as a whole. Don't miss a few key tips Jared helps share that could help ensure you're spending time in your accounts where you want while this helps uncover more!

Ep.153- Pulse of CX: The Real-Time Insights that Matter- Michael Quince Jan 22, 2025

Join us today as we dive further into the customer experience with The Pulse of CX: The Real-Time Insights that Matter! With Michael Quince of NICE. Michael and I dive into what's currently evolving in the CX landscape on the customer side. Michael gives us some interesting tips as the buyers have changed, the pro tips for focusing on multiple contacts within a cx prospect. He also dives into some key lessons learned early on in his Sales career, how NICE differentiates, and most importantly, what it seems like all the customers are still struggling with. You might even find some Kmart references here!

Ep. 152- Pulse of CX The Real-Time Insights that Matter with James Gordon of C3 Jan 15, 2025

Listen today as we jump into 2025 with James Gordon, UC/CX Engineer from C3 Tech Advisors. What better time than early in the year to talk about The Pulse of CX: Real-Time Insights that Matter! WARNING: If you like Notre Dame Football, you'll like part of our discussion today...Besides being huge ND fans and James being a Grad of ND himself, we talked about considerable parallels in accountability from key life lessons; we talked about big trends in CX right now and what the customers are asking for. Also, we talked about products that resonate and solve problems. Stay long enough, and you may even hear James share some KEY tips and tricks for capturing a prospect's attention and some great advice on running an efficient deal cycle.

Ep. 151- The Pulse of CX-Realtime Insights that Matter with Meagan Thai Jan 08, 2025

Welcome to season 4 of the podcast as we kick off with Meagan Thai, CX Solution Architect at Telarus. Meagan kicks us off with this session called The Pulse of CX, which is real-time insights that matter. Meagan looks back at all the trends, the asks, and the go-to-market plan, and most importantly, she dissects what the customers are saying and asking for. She especially shares a ton of where customers are looking right now and going beyond traditional transcription and multi-channel communication. Don't miss a minute of this one!

Ep.150- Looking Back at a Year of Impactful Episodes Jan 01, 2025

Welcome to our first episode of Season 4 and of 2025, Episode 150! Today as we kick off the year, we take a look back at some of the most impactful episodes with our 2024 look back. As always, we've got plenty of pro tips and tricks revealed as we cover Cyber, IoT, AI + CX, alongside Cloud sprinkled in. In this look back, you'll hear from Telarus Trusted Advisors, Suppliers, and Telarus folks themselves. Jump in as we look back and kick off 2025 with many more exciting episodes of Season 4 to come!

Ep. 149- Tech Stack Mastery: How to Sell across Cloud, Connectivity, and Security with Daniel Vaughan Dec 25, 2024

Jump in today for more sales and strategy tips as we have Telarus Trusted Advisor Daniel Vaughan of EmmettsonROI on the show. Daniel shares his very unique path of how he went from an honors Environmental Science major to starting his own company after a series of roles. He drops unique approach after unique approach of new discovery strategies, and he's figured out how to change the opening conversation with his prospects. In addition, you'll get to hear a very unexpected turn on a deal he closed that just started as a text to a prospect. Don't miss this one!

Ep.148-AWS Reinvent 2024 Recap: What You Need to Know with Aman Arora and Koby Phillips Dec 18, 2024

Don't miss today as we have a very special first-time ever, Koby Phillips, VP of Cloud at Telarus as the host! Koby, Josh, and Aman Arora, Telarus Cloud Solutions Architect, all dive into the learnings from last week, when all three attended AWS re:Invent, AWS's annual innovation conference. With Koby as host, we talk about the enormity of the event, the 1900+ sessions, along with some of the trends and themes in all the sessions. While there were many advancements and product releases in new Graviton chips, there was as much simplification around products, making things easy for customers to build. And, of course, we talk about what all these things mean for our Trusted Advisors, how to have the conversations, and how to monetize it all. Don't miss a minute of this one because there are some huge nuggets all the way to the end!

Ep.147- AI Agents - What's new and interesting in AI, and what does this mean for you? W/ Sam Nelson Dec 11, 2024

No shortage of hot topics in AI! Listen today as I chat with Sam Nelson, VP of CX at Telarus. Today's session is titled - AI Agents: What's new and interesting in AI and what does it mean for you? Today, we dive into what's changed in AI Products since Sam and I last spoke. We also talk about Anthropic's latest release of their product titled "Computer Use" and how powerful that is. In addition, we talk about how Salesforce is planting a flag with its Agentforce offering. And, of course, Sam drops some great tips on how to leverage this knowledge to your competitive advantage and be a thought leader with your customers and prospects. Welcome to the next gold rush!

Ep.146- Business Blueprints: Lessons From Leaders with Jerry Goldman Dec 04, 2024

Listen in today as we bring back one of our earliest guests on the podcast, Jerry Goldman of Select Communications. Today in this Business Blueprints, lessons from Leaders track, Jerry shows us how it isn't always easy to get where you're going. Things happen, but his story of perseverance and trusting a team are key to the path to success. Hiring the right folks, enabling them, listening to them and more is what Jerry discusses. Don't miss this amazing episode, and I'm sure you'll have tons of nuggets to walk away and apply!

Ep.145-From Migration to Mastery: How to Dominate Google Cloud! With Koby Phillips Pt. 1/3 Nov 27, 2024

Listen today as we have a returning guest, Koby Phillips, VP of Cloud at Telarus. Koby and I continue on our prior tracks, where we set the stage at the beginning of the year for Cloud Modernization Strategies. Today, we talk about the new way partners can really capture all the products in the Google Cloud ecosystem. Not only Google Cloud, but full hyperscaler multi-cloud as Koby drops some great strategies to consider as you approach customers and continue helping with their Cloud strategy.

Ep. 144- Business Blueprints Lessons From Leaders with Bob Healey Nov 20, 2024

Listen today as we return to a goldmine of expertise from Bob Healey, Chief Commercial Officer of Prelude Solutions. Bob joins us today at another session on Business Blueprints: Lessons from Leaders. I can't count how many great pieces of advice Bob has to help you, the partner, as you're building your business. We might have broken a record with this one! From starting out on a path forged in concrete to some unexpected turns that pulled him in, we're glad he can share some key learnings with us. Don't miss Bob dropping things such as incredible leadership philosophies all the way through, how he overcame a major challenge, and how he worked through it.

Ep.143-From Migration to Mastery: How to Dominate Google Cloud Pt.2/3 with Michael Williams Nov 13, 2024

Do NOT miss this special episode diving into Google Cloud. Today, we're joined by Michael Williams, Cloud Solutions Consultant 3 - Google, from Rapidscale. As Rapidscale unveils their partnership with Google, this is now a deep conversation you can have with your customers. Michael has a ton of Google experience from his roles at Paypal & Uber, in addition to carrying a bag at Google himself. He has tons of tips and tricks he brings to the conversation about how to dive into these Google Cloud conversations. Today we touch on migrations and professional services around such google products as Google Cloud, Big Query(Data Warehouse), Data Catalog(Data Classification), Gemini(AI) and more. Listen in today as unearths all the possibilities for your customers with Google Cloud.

Ep.142-Revisit: Mastering AI Sales Strategies for Tech Advisors in an Evolving Landscape- Jason Lowe Nov 07, 2024

Join us for this special episode where we revisit a popular past episode: Mastering AI Sales, where we dive deep into AI and what's coming in the near future as we understand the incubating AI companies that are in the mix already in Silicon Valley. We explore a great AI Tsunami tweet out there by Chrys Bader. It's 157+, to be exact! Listen in as Jason Lowe and I break down these product areas, understand existing products in the channel, how the customers can improve current technology, and, more importantly, how we talk to customers about them and meet them wherever they are on their AI journey.

Ep.141-Beyond the Network Unveiling Expert Secrets! Pt. 3/3 with Elan Crane Oct 30, 2024

Listen in as we wrap up our track with tons of pro tips on today's episode titled Beyond the Network: Unveiling Expert Secrets. Today, we're joined by long-time partner Elan Crane of Wheelhouse Virtual Solutions. Elan has some great stories to tell about his ability to successfully recognize paradigm shifts early and, more so, has learned how to capitalize on them. From the basic things on building relationships to the custom fit discovery process for Advanced Solutions, you don't want to miss a moment of what he has to share today!

Ep.140- Beyond the Network: Unveiling Expert Secrets! Pt. 2/3 with Joe Austin Oct 23, 2024

Join us today with an episode jam-packed full of products and pro tips as we're joined by Joe Austin, VP of Global Solutions Architecture at Comcast Business. Today's track is titled Beyond the Network: Unveiling Expert Secrets! As you can imagine, Joe has been part of many customer conversations but has also been a key part of seeing Comcast's offerings expand over time to the slew of products they have today. Joe and I tackle everything from SDWAN & SASE to Security, Wifi, and beyond with plenty of names you may be familiar with, such as Palo Alto, Aruba, Meraki, Fortinet, Cradlepoint, and more. Don't miss this, as Joe not only talks about how Comcast can expand your offerings but also shares some best-kept secrets that you can now leverage!

Ep. 139 Beyond the Network: Unveiling Expert Secrets Pt. 1/3 with Graeme Scott Oct 16, 2024

Join us today as we dive in with Graeme Scott, Telarus VP of Advanced Network & Mobility. Today's track is titled Beyond the Network - Unveiling Expert Secrets. We hear a bit more about Graeme's entertaining and winding path before he got into technology, along with some key nuggets. You'll hear Graeme drop not one but two great expert-level secrets that you can take with you in everyday practices as we go beyond the network and try to meet customer demands with all the other advanced solutions they need.

Ep.138-Mastering Cybersecurity Sales with Proven Strategies for Fortune 500-Level Success Pt. 3/3 with Vic Cardona Oct 09, 2024

Listen today as we're joined by one of our amazing Telarus partners, Vic Cardona, President and CEO of SecureX. Vic and I jump in to wrap the track titled: Mastering Cybersecurity Sales with Proven Strategies for Fortune 500-Level Success. Vic has done a great job penetrating the enterprise space and has figured out some key strategies that work whether you're in SMB-Mid market, or Large Enterprise. He and I discuss, getting over the fear, the multi-pronged approach, and one of the big ones...How do you question the customer when you think things may be off? Don't miss this as Vic drops tip after pro-tip!

Ep.137- Mastering Cybersecurity Sales with Proven Strategies for Fortune 500-Level Success Pt 2/3- Eric Fromm Oct 02, 2024

Join us today for an action-packed episode full of security tips as we're joined by Eric Fromm, Director of Security Engineering at Trustwave. Eric kicks us off with the wealth of products they offer unpacking things like Telemetry, MDR, Security Operations Center, Pen testing, and Database Security, along with their FED relationship and their monster Microsoft relationship. Don't miss this as he uncovers key conversation starters, what he sees customers experiencing now vs in the future and how we wedge into all those conversations using Trustwave as your swiss army knife!

Ep.136-Mastering Cybersecurity Sales w/ Proven Strategies for Fortune 500 Level Success- Jason Stein Sep 25, 2024

You're going to love today as we peel back the onion that is Jason Stein, VP of Cybersecurity at Telarus. On previous episodes, we found out he was a practicing Theologian turned bartender. When that wasn't enough shock, we found out he unknowingly worked for the Russian Spies. Today, we find out an even bigger secret I think you won't want to miss! You'll have to listen to find out what that is! On today's episode titled: Mastering Cybersecurity Sales with Proven Strategies for Fortune 500-Level Success, Jason drops tactic after tactic you can leverage to mimic how people are selling complex solutions to the Fortune 500 because regardless of the size of customer you're targeting, if it works for them, it will ultimately fit customers of any size!

Ep. 135 Business Blueprints Lessons From Leaders with Matthew Toth of C3 Sep 18, 2024

Listen today as we bring a series back by popular demand- Business Blueprints: Lessons from Leaders with Matthew Toth, Founder and President of C3 Technology Advisors. Today, with Matthew, we discuss leadership advice, why he started C3, the ups and downs, the importance of culture and taking care of people, and much more. We also find there are tons of parallels in history's greatest founders that we can pull from to learn from along with other successful entrepreneurs as well. Without question, you will walk about with multiple ways to help build and grow your business while learning what others have gone through!

Ep.134 AI at the Helm Transforming SOC Operations with Chris Ichelson Sep 11, 2024

Listen today as we hear from Chris Ichelson, CEO of 360SOC on the enticing topic of AI. This episode is titled AI at the Helm, Transforming SOC Operations. Chris not only has an out-of-the-box approach to the tech stack and customer needs, but he discusses how the technology behind the scenes is enabling faster, more qualified responses that result in more benefits and fewer false positives. You also don't want to miss how 360SOC has a massive amount of Swiss army knife capabilities!

Ep.133 Victory and Defeat- Real Cases of Security/Cloud Transformation Pt.3/3 with Jeremy Pierson Sep 04, 2024

Join today as as close out the track of Victory and Defeat in Security & Cloud Transformations with Jeremy Pierson, Director of Security at Compunet. Compunet is an engineering-led organization that has grown immensely from its early VAR roots originating in Idaho. With a 5:1 Engineer Sales rep relationship, they have a heavy engineer-led approach to customers. Listen in as we chat with Jeremy about Security, Risk, and a different approach they have that helps customers think differently and will be helpful for all, whether you're just starting in security or are already in the industry. Don't miss hearing from the expert today!

Ep.132 Victory and Defeat Real Life Cases of Security and Cloud Transformation Pt .2/3- Adam Burke Aug 28, 2024

Don't miss this episode today, where we talk with Adam Burke, VP of Sales at Quest Technologies. Today's track is titled Victory and Defeat Real-Life Cases of Security & Cloud Transformation. First, we hear about Adam's epic military background, deployments in Iraq, and what roadblocks and pitfalls he was able to overcome. Also, he has a unique perspective on how all those translate to business and technology. He dives into the plethora of areas Quest can help with on a project and an MSP/VAR with very far-reaching capabilities and packages, along with how they can be very custom in the model. Don't miss this and learn how Quest and its long list of OEMs can help in your opportunities today!

Ep.131 Victory & Defeat: Real-Life Cases of Security and Cloud Transformation Pt.1/3 Trevor Burnside Aug 21, 2024

Get ready to hear from one of our own engineering team members today as we hear from Military veteran and Solution Engineer extraordinaire, Trevor Burnside. Trevor unearths some key life lessons he's learned along the way on and off the battlefield while walking us through some prime examples of transformation across security and cloud that ended a bit differently than they started out. Listen in on some great lessons and experiences from Trevor today!

Ep.130 The Gen AI Revolution: Expanding Customer & Agent Experience! Pt. 3/3 with Jim Ackley Aug 14, 2024

Listen in today as we venture down the road of AI and Agent experience with Jim Ackley of Sumo Communications. Today's episode is titled: The Gen AI Revolution- Expanding Customer & Agent Experience. Jim gives us incredible lessons learned from his parents he carries with him along with way and into business. Also he covers his interesting path where he really dove in deep in contact center and talks about the value of customer-centric selling along with how that still benefits him. Don't miss today as Jim uncovers additional pro tips for partners to keep in mind the basics around the importance of the agent what they go through and how to make them your champion.

Ep.129 The Gen AI Revolution: Expanding Customer & Agent Experience! Pt. 2/3 with Michael Roche Aug 07, 2024

Join us today as we go deep with Five9 AI Subject Matter Expert Michael Roche and talk: The Gen AI Revolution Expanding Customer & Agent Experience! Michael shares some great experiences over the years and his long depth in AI, starting 15+ years ago. He sheds some great light on the struggles the agents in the call center are experiencing and how we flush those out. Also we talk about the end customers and what their struggles are that we're trying to solve with Generative AI and other toolsets. Don't miss this as we go deep into tech, but most importantly, talk about hot issues the customers and agents are facing alongside where these tools all fit in.

Ep. 128 The Gen AI Revolution Expanding Customer & Agent Experience! with Jason Lowe Jul 31, 2024

Don't miss our latest podcast episode with Jason Lowe, Solution Architect at Telarus, as he unveils the Gen AI revolution transforming customer and agent experiences! Discover the game-changing impact of AI, hard-earned lessons from his 15+ year career, and how leaders like OpenAI’s and others are reshaping the industry. Plus, get insider tips for navigating AI integration and hear about real-world success stories. Tune in for insights that will elevate your CX and AI strategies to the next level!

Ep. 127 AI at the Wheel: Transforming SOC Operations with Sumera Riaz Jul 24, 2024

Join us today as we talk with Sumera Riaz, Senior Director of Security at Bluewave Technology Group, in our track titled: AI at the Wheel - Transforming SOC Operations. Sumera has an incredible unique background as she's seen security from many angles as Global CISO, a consultant with a Global MSP, and many roles in-between, all of which give her a unique perspective. We dive into what a Security Operations Center does now vs. how AI will continue to productize near term and long term. We'll especially dive into what it's like to sell to a CISO and she shares how to be unique and attention-getting in that approach!

Ep.126 Lessons Learned from Running the Cocodona 250 Race- Part 2 of 2 Jul 17, 2024

Join us for a thrilling two-part special as Telarus co-founder Patrick Oborn takes you on an extraordinary journey through the Cocodona 250, the Everest of ultrarunning. Over five grueling days, Patrick faced intense preparation, daunting challenges, unexpected setbacks, and unforgettable moments. Discover how this epic adventure parallels the world of technology advising. Don't miss this incredible story of endurance, resilience, and insightful lessons from the trail.

Ep.125 Patrick Oborn's Lessons Learned from Running the Cocodona 250 Race- Part 1 of 2 Jul 10, 2024

Join us for a thrilling two-part special as Telarus co-founder Patrick Oborn takes you on an extraordinary journey through the Cocodona 250, the Everest of ultrarunning. Over five grueling days, Patrick faced intense preparation, daunting challenges, unexpected setbacks, and unforgettable moments. Discover how this epic adventure parallels the world of technology advising. Don't miss this incredible story of endurance, resilience, and insightful lessons from the trail.

Ep.124 AI at the Helm: Transforming SOC Operations with Jason Kaufman Jul 03, 2024

Don't miss this incredible episode on AI, Security Operations Center, and how the transformation is beginning. Today jump in with Telarus Senior Field Solution Engineer Jason Kaufman. We talk AI at the Help - Transforming SOC Operations. We discuss nuances of machine learning and parts of the SOC that had already grown from demands for efficiency, but Jason drops some key points of how AI in its current and future form will change that and what it means when you are in discussions with customers. Also stay until the end to hear some incredible future predictions from Jason around quantum computing and what it all means.

Ep. 123 Managed Services Unleashed Transforming the Business Landscape for 2024! with Jake Sherrill Jun 26, 2024

Listen today as we wrap up Managed Services Unleashed in 2024 with Jake Sherrill, Founder and CEO of Tier4 Advisors. Jake and I discuss his path to success in building Tier4 and how he's seen great opportunities transforming businesses through some of his wins. We talk about why the customer landscape is so much more open to having so many services managed, how that conversation is vastly different than it was 5-10 years ago, and how to be opportunistic. Jake lays out some key points and a special part on how to have a leader-to-leader conversation with your customers!

Ep.122 AI Overload and the Mind-Blowing Ways Artificial Intelligence Elevates CX with Ashley Hobson Jun 19, 2024

Today we're talking AI in Customer Experience with Ashley Hobson of TelNet Choices as we discuss CX2.0 & The Mind-Blowing Ways Artificial Intelligence Elevates CX. Ashley kicks us off with some of her back story how she got a very early start into this space and realized there were incredible areas jump back in, and she did just that! You'll hear about some key and unexpected win stories and how not only did she go against the grain of what the customer was expected, she ultimately found a great solve for the technology gap in CX when it didn't appear there was one. You'll also hear about she uncovered a way to help the business generate more revenue that prior because they weren't able to see the story the data was telling them. Jump in and don't miss this episode!

Ep. 121 AI Overload and the Mind-Blowing Ways AI Elevates CX- with Ken Westermann Jun 12, 2024

Listen today as we have Ken Westermann, Leader of Partner Solution Engineering at Zoom. Ken dives into the plethora of products Zoom has when we talk about AI Overload & The Mind-Blowing Ways Artificial Intelligence Elevates CX. Ken unpacks his history in the space, some incredible life lessons learned from great mentors early on, along with so many great products Zoom has been investing in that makes the CX offer even more robust! We talk about Work Vivo, Mindmaps, Flowcharts, and Revenue Accelerator, just to name a few. There are some amazing products under this umbrella that you won't want to miss out on!

Ep.120 AI Overload and The Mind-blowing Ways Artificial Intelligence Elevates CX with Greg Weber Jun 05, 2024

Jump in as we have a very informative chat with Greg Weber of Tech Mahindra. Greg and I cover so many great areas of the tech stack and business problems as we talk about Customer Experience 2.0: How AI is Reshaping the CX Landscape! You'll hear about some of the top asks Greg sees from customers, some of the tech mishaps and expectations customers are experiencing, and how Greg and the team deal with simplifying it down as we focus on MVP and the importance around that. Don't miss this! There are so many great pieces of advice you'll want to listen to this episode over and over. This episode is sponsored by Fortinet. Learn more about Fortinet here: https://www.fortinet.com

Ep.119 Managed Services Unleashed in 2024 Pt.2/3 with Jon Lloyd of CBTS May 29, 2024

Jump in today as we go deep into why we are seeing so much success in managed cloud, network & security with Jon Lloyd, Practice Principal of CBTS. Jon unearths some killer deals and strategies around how their team can take deals from start to finish by selling new gear, managing and taking over existing, or full-blown migration with Application and Development along the way. Don't miss drop after drop of Jon's notes from all the success!

Ep.118 Managed Services Unleashed in 2024 Pt.1/3 With Chad Muckenfuss May 22, 2024

Catch this must-see episode as we interview one of our own, Chad Muckenfuss, from the Telarus Sales Engineering team. We kick off the title track of Managed Services Unleashed: Transforming the Business Landscape for 2024! Chad introduces you to his background, methodology, and how he learns. All this is to help you in your discussions with customers regardless of tech stack. Chad touches on cloud, security, and more, along with some key wins that solve major business problems. Listen long enough and you might hear how Chad is the only engineer you know with a farm!!

Ep.117 Inside the IoT Revolution Meet the Innovators Shaping Tomorrow's World! Pt. 3/3 with Thomas Hamilton and Phan Nueman May 15, 2024

Don't miss the IoT Revolution as we meet the Innovators shaping tomorrow's world with Thomas Hamilton and Phan Neuman of Smart City Tech Bridge. Thomas and Phan drop nugget after nugget as we talk about how they've taken so many IoT needs back to business conversations and are always uncovering additional product needs and solving more problems than expected. They share some killer strategies about uniquely positioning yourself by understanding what the different verticals need. You might even hear about how there is a black market for hospital beds and how they've solved that problem for customers experiencing theft!

Ep.116 Inside the IoT Revolution Meet the Innovators Shaping Tomorrow's World! -Vince Bradley Pt 2/3 May 08, 2024

Don't miss today's episode with Vince Bradley, CEO of Abundant IoT, as we meet more champions of the IoT Revolution and the innovators of tomorrow. Vince has such a unique niche in the channel as we discuss everything from Mobility, IoT, sensors, EV Charging Infrastructure, and even ESG(Environment, Social, Governance). Did you know we can help your customers with energy both gas and electric? Did you know there are credits to unlock? Did you know you can help a business be more valuable with a higher ESG Score? Well, don't miss this episode if you want to learn more as Vince unpacks it all!

Ep.115 Inside the IoT Revolution: Meet the Innovators Shaping Tomorrow's World! - Graeme Scott Pt.1/3 May 01, 2024

Jump in today as we kick off our session titled - Inside the IoT Revolution: Meet the Innovators Shaping tomorrow with Graeme Scott, VP of Mobility & Advanced Networking of Telarus. Not only might you hear about Graeme's past as a Cruise Ship Director, and he was sales-focused even then, but you'll also hear tons of nuggets about Mobility and Advanced Networking. Graeme and I talk strategy, misconceptions, and top sales tops we're see that open conversations and close opportunities. Don't miss it!

Ep.114 Mastering AI Sales Strategies for Tech Advisors in a Rapidly Evolving Landscape with Jason Lowe Apr 24, 2024

Join us for this special episode about Mastering AI Sales, where we dive deep into AI and what's coming in the near future as we understand the incubating AI companies that are in the mix already in Silicon Valley. We explore a great AI Tsunami tweet out there by Chrys Bader. It's 157+, to be exact! Listen in as Jason Lowe and I break down these product areas, understand existing products in the channel, how the customers can improve current technology, and, more importantly, how we talk to customers about them and meet them wherever they are on their AI journey.

Ep.113 Cloud Powerhouse Unveiled How Managed Services Elevate Azure and AWS! Pt. 3/3 With Nick Hawley Apr 17, 2024

Don't miss this episode as we wrap up the popular hyperscaler track titled: Cloud Powerhouses Unveiled: Elevating AWS & Azure with Managed Services! Our amazing partner jumping in today is Nick Hawley from Portfolio Communications. Nick has a historied past from Molecular Biology to now being this amazing customer advocate at Portfolio and is so incredibly passionate about technology in what his customers need. Nick tackles key topics such as how to expand in accounts, what he's seen with customers, and how he's been able to help them no matter what the environment. Listen long enough and you might even hear about how he helped a customer at their worst when the FBI had been asking questions. You'll have to listen in to catch those details!

Ep.112 Cloud Powerhouse Unveiled How Managed Services Elevate Azure and AWS! Pt 2/3 With Donavan Brady Apr 10, 2024

Today we’re joined by industry expert Donavan Brady of the Rapidscale/Logicworks family. Donavan is the Director of Solutions Architecture an heavily entrenched in the hyperscalers. He has a unique glimpse into many complex AWS & Azure environments. Not only does he get to see first-hand, where customers are struggling, he has a plethora of services to help manage all the complex products customers struggle to manage on their own. If your customer has significant spending on AWS or Azure, don’t miss this episode as we talk cloud, AI, AI, and more AI!

Ep. 111 Cloud Powerhouse Unveiled How Managed Services Elevate Azure and AWS! Pt 1/3 with Mike Kowalski Apr 03, 2024

Jump in today with Telarus's Data Center and Cloud Architect, Mike Kowalski. Mike and I discuss AWS and Azure and how managed services elevate those opportunities and environments for partners. We discuss AWS, its $100 billion run-rate, and why that's such a great opportunity for partners with migrations, management connectivity, and more. Mike opens up some secrets of the program that might make that conversation a little lighter on your customer's wallet.

Ep. 110 AI Overload The Mind Blowing Ways Artificial Intelligence Elevates CX! Pt. 3/3 With Audra Lindell Mar 27, 2024

Listen to this episode with our incredible partner, Audra Lindell, from Lucidia IT. You'll hear from Audra about how she went from being a mechanic and her time in the service to being the CX Practice lead at Lucidia. You'll hear the depth of how she goes into battle and helps customers scope out projects, leverages all different types of AI and CX technology, and ultimately provides dramatic improvements from what the customers had before.

Ep.109 AI Overload: The Mind-Blowing Ways Artificial Intelligence Elevates CX! With Dan O'Connell of Dialpad Mar 20, 2024

Listen in today as we talk to industry-leading expert, Chief AI & Strategy Officer of Dialpad, Dan O'Connell. We first learn as Dan started at Google when it was sub-300 employees and how that journey has progressed into an acquisition that propelled him into this role at Dialpad, where he's managing not only Strategy and AI but must distill down what the products are that market needs. There's so much on AI and CX that you don't want to miss all the ideas Dan drops for partners!

Ep. 108 AI Overload The Mind-Blowing Ways Artificial Intelligence Elevates CX! with Sam Nelson Mar 13, 2024

Today with us is Sam Nelson, VP of the CX practice, coming to you from the Telarus Studio as we roll into 2024. Sam brings in some exciting things already happening with AI and CX deep down the productization path. We talk about how to layer in expertise and products around a modernized contact center and a legacy contact center. The great thing is that it doesn't matter which they are in, there are options to wedge in and help with both. Don't miss as AI is what the customers are asking about and tasked to figure out!

Ep.107- The Art of Digital War Strategies from a Security Technology Leader. With Guest Armando Diana with Fortinet Mar 06, 2024

Join us today as we talk to a provider who is an absolute pillar in the security space with Fortinet. Join us as we talk to Armando, Director of Product Marketing at Fortinet. Armando goes over product strategies where we hear what all the end customers are asking for, what the CIOs need to hear, and some exclusive content on how to market to a few specific customer titles!

Ep.106 Shocking Security Sales Blunders. Help Your Customers Quickly! Pt 3/3 with Jeff Sharon Feb 28, 2024

Tune in today as we bring in Security expert & incredible Telarus partner, Jeff Sharon of Cenergi. Jeff has been a big proponent of Advanced Solutions for years, so he’s seen many successful conversations and a few security blunders along the way. With Jeff, we will take a few perspectives. We hear him share what he’s seen unsuccessful competitors do in the market, along with vendors' mistakes. Jeff offers great insight, things to avoid, and key strategies to focus on for a successful security sale!

Ep. 105 Shocking Security Sales Blunders: Help Your Customers Quickly! with Jake Weaver of Lumen Feb 21, 2024

Come along as we talk to the new best friend you didn't know you needed with Jake Weaver, Advanced Solutions Consultant from Lumen. As we talk Security Sales Blunders, Jake walks us through the vast security product portfolio of Lumen. We cover everything from Virtual CISO & SOC to Managed Detection and response, Incident Response, and everything in between. And the great thing is....You have access to all these offerings right now in the Lumen portfolio! Don't miss and Jake covers quite the wide array of offerings!

Ep. 104 Shocking Security Sales Blunders Help Your Customers Quickly! With Jason Stein Pt. 1/3 Feb 14, 2024

Today in the studio, we're joined by Jason Stein, Telarus VP of Security. Jason talks about blunders in the sales process we've seen in deals, from vendors, and even from customers. We take this new look with multiple perspectives with some great lessons learned to gleam. You might also here some interesting information about the Russian Spies!

Ep. 103 Unlocking Cloud Potential Strategies for 2024 and Beyond Pt. 3/3 with Daniel Beckworth Feb 07, 2024

Today, we wrap up our first series of 2024 as we venture into Unlocking Cloud Potential with strategies that will work this year and beyond! On with us for this episode, we have Daniel Beckworth of WhiteOak Solutions. Daniel originally joined us in Season 1 for SASE and SDWAN, but now we talk infrastructure and transformation. Daniel gives some great advice along with some customer trends he sees in the market. We even talk about the Open AI framework, 2024 Cloud Sales approaches, how to confidently employ your customers where you can help them, and more!

Ep 102 Unlocking Cloud Potential Strategies for 2024 and Beyond! with Mac McClenathan of 11:11 Systems Jan 31, 2024

Jump in as we talk about secrets to unlock cloud sales in 2024 with Mac McClenathan of 1111 Systems. Did you know Mac was a musician and started his journey down to Nashville? Buckle up as you hear the story, along with the massive cloud practice 1111 has to serve as a key Zerto and Veeam partner. Mac shares insights for a successful cloud strategy and how they've had big success growing that naturally into security as well!

Ep. 101 Unlocking Cloud Potential Strategies for 2024 and Beyond with Koby Phillips Jan 24, 2024

Jump in as we get things rolling in 2024 with Season 3 and Koby Phillips. Koby joins us to talk about strategies for 2024 and beyond as it relates to Cloud. Koby shares important lessons from a previous mentor, along with some key examples where he's seen projects be successful and some of the things that keep projects from going to completion. All great tips for partners to listen in to!

Ep. 86 Revisited- CX and Your Journey into the Omnichannel World with Guest Meagan Thai Jan 17, 2024

New episodes launch next Wednesday, Jan 24, 2024. Today, we are revisiting the legendary CX Solution Architect Meagan Thai of Telarus. We discuss how Omni-channel is still so critical to understand, what some of the latest trends partners need to be aware of, and huge tips for more success when talking to customers to put yourself in their shoes!

Ep. 67 Revisited- 10X Your Sales with Guest Patrick Oborn Jan 10, 2024

Listen as we revisit this special episode where we talk with Telarus Co-Founder Patrick Oborn. We talk about his winding path to founding Telarus, then get into key strategies he has seen partners embody that truly 3x, 4x, or even 10x their sales and their business. You won't want to miss the first of many sales tips and strategies!

Ep. 61 Revisited- What is Work Force Management (WFM), and why is it important? With Jason Lowe Jan 03, 2024

Don't miss this historic episode featuring Jason Lowe, Telarus Solution Architect for Contact Center. Join in as he discusses a key contact center product some companies just can not do without, which is Work Force Management (WFM). He talks about why they need it, how to overcome objections, and most importantly, how to help your contact center customers see the ROI on it!

Ep. 42 Revisited – Solving the massive talent shortage in Security & Tech with EVOK Technologies Dec 27, 2023

Listen to the powerhouse team of Brandon Ivey and Christoph Uhlig from Evok Technologies. They live and breathe cloud & security sales. Being uniquely positioned to understand what a customer is going through, they talk modernization, augmenting teams, and the struggles they help customers overcome.

100. Business Blueprints: Lessons Learned from Leaders with Richard Murray Pt. 3/3 Dec 20, 2023

Can you believe we've made it to episode 100 already? Jump in with us as we wrap our series on Business Blueprints: Lessons from Leaders with Telarus Chief Commercial Officer, Richard Murray. We take some jumps back into Richard's career and history, along with where our paths first intersect. Richard gives some great advice about successes, struggles, hiring, dedication, and more. He covers all the great things anyone out there building a business will inevitably go through. Don't miss Episode 100 as we wrap up Season 2!

99. Business Blueprints: Lessons Learned from Leaders with Adam Edwards Pt. 2/3 Dec 13, 2023

Tune in to another special episode as we just about wrap up Season 2. Today, we bring you a conversation with Adam Edwards, CEO of Telarus. We're here talking about Business Blueprints and sharing all kinds of lessons Adam has learned over the years in building the company with things like how to hire, how to focus on innovation, how to deal with conflict, the ups and downs of collaboration, and more! Don't miss this one!

98. Business Blueprints: Lessons from Leaders Pt. 1/3 with Dan Foster, CRO at Telarus Dec 12, 2023

Join us as we kick off this new series as we wrap up the season with Business Blueprints: Lessons from Leaders to give all our partners tips and tricks from our leadership team about all lessons learned when building. Today we're joined by Telarus Chief Revenue Officer, Dan Foster, as he dives into revenue strategies, growth, hiring, and more. You won't want to miss all the tips and tricks we get to glean from Dan with his years of experience in high-growth companies!

97. Is SASE going to empower networks of the future? with Dan Truong of AOS Consulting Nov 29, 2023

Listen in as Dan and I venture down the path around SDWAN as it evolves into Secure Access Service Edge (SASE) and we learn why the convergence is so important right now! Dan brings to the call some incredible sales strategies and discussion tips. Get ready because your customers as asking for it and if they haven't yet, they will.

96. Is the SASE Revolution going to empower networks, and secure the future? With Mark Spiers of Cato Nov 22, 2023

Do you want to learn about SASE, why it's important, and how SDWAN and Security are converging? Then tune in on this episode where we're joined by Mark Spiers of Cato and talk SASE and convergence. We talk about CATO's unique positioning, why the timing is perfect right now, how this helps understaffed IT teams, and more.

95. Is the SASE Revolution going to empower networks, and secure the future? With Brinton Gundersen Nov 15, 2023

Listen in today as we have Telarus West Engineer Brinton Gunderson in the studio to talk SDWAN and SASE. Brinton dives into how we see SASE and Security overall converging into the networks of the future. Not only will we get into the weeds on what's all in the tech stack of this offering, but we'll uncover some not-so-well-known information about a professional athlete we may have on staff. Don't miss this one!

94. Hospitality, Safety & More Revolutionize Communications through Integrations with Pierre Landrin Nov 08, 2023

Listen in today as we chat with Pierre Landrin of R.A.S. 3 Communications as we jump into the specialized world of hospitality. We uncover their unique set of requirements, financial modeling, and expectations around the integrations. We also get into some Sales 101 and 201 basics that will resonate across all areas of technology sales!

93. Hospitality, Safety & More Revolutionize Communications through Integrations with Chris Burgy of Ooma Nov 01, 2023

Listen today with Chris Burgy, Vice President of Corporate Development at Ooma as we talk about their specialized integrations. We talk about a common question, which is hospitality, and what their solution is along with all their other benefits for things like fax, alarms, fire panels, and more. We hear this request a ton from our partners, so don’t miss out on what they have to offer as Chris uncovers it all today!

92. Hospitality, Safety & More: Revolutionize Communications through Integrations with Mike Baillargeon Oct 25, 2023

Join us today as we discuss a commonly asked question – “Who has the best integrations into XYZ? Mike breaks down some game-changing integrations, five HUGE gold rushes to focus on, along with a ton of use cases, examples, and more as we dive into pots in a box, healthcare, hospitality, banking, and more!

91. What are the top 3 ways to help your customer modernize in the cloud? with Aaron Bock Oct 18, 2023

Join in as we have Aaron Bock on from Opkalla as we discuss something that's a hot topic on everyone's mind. We dive into AWS, Azure, and private Cloud modernization. We cover technique after technique that works and helps you not only assist in these discussions but how to help IT and other decision-makers move the conversation forward. We even get into Azure, AI, CoPilot, and more! There are so many golden nuggets dropped here, you won't want to miss a minute!

90. What are the top 3 ways to help your customer modernize in Azure? with Chaz Chalkley Oct 11, 2023

Don't miss this episode with Chaz Chalkey, VP of Strategic Partnerships at Dataprise as we talk about three key ways to help your customers modernize in Azure. Azure is a complex beast, but Dataprise can simplify the experience, help manage, help migrate, and all things in between. It doesn't matter if we're talking about infrastructure and database, or MDR and Security. Chaz has an answer. Listen in to how they help your customers. You might also hear how Chaz started his career as a Fish Monger! Yes, that's a thing!

89. What are the top 3 ways to help your customer modernize in the cloud? with Koby Phillips Oct 04, 2023

Don’t miss Koby Phillips, VP of Cloud at Telarus joining us as a return guest to the show. This time, we’re diving into cloud modernization. Koby talks about some key strategies and secret sauce to leverage moving an opportunity from discovery to implementation to growth. It doesn’t matter if your customer is cloud adverse or already in and wants to innovate further, we chat about multiple ways you can help!

88. Unleashing CX Excellence Journey into the Omni-Channel World with Andrew Moules Sep 27, 2023

Listen in with our amazing partner, Andy Moules of Red Rose Technologies from the UK discuss Omni-Channel and CX in 2023. Andy dives into a very unique and valuable approach of how he journey maps with his customers. He drops countless valuable tips that help his customers down their CX journey you won't want to miss!

87. Unleashing CX Excellence: Journey into the Omni-Channel World with 8×8 CTO Bryan Martin Sep 20, 2023

Tune in today and catch the Chief Technology Officer, Brian Martin, of 8x8 as our special guest! Bryan talks about his history starting at 8x8 early on and the roles he's had at the company. Bryan gives killer tips around not only the 8x8 tech stack but more importantly some incredible tips for discovery meetings with customers and prospects and things people often overlook that help them close deal after deal! There are too many golden nuggets to list, so don't miss this one!

86. Unleashing CX Excellence: Journey into the Omni-Channel World! with Meagan Thai Sep 13, 2023

You won’t want to miss this today as we have the legendary CX Solution Architect, Meagan Thai of Telarus on the call. We discuss how Omni-channel is still so critical to understand, what some of the latest trends partners need to be aware of, and huge tips for more success when talking to customers to put yourself in their shoes!

85. Why are licensing, security, and infrastructure so critical for Microsoft? -Christian O’Brien Sep 06, 2023

Listen in today with Christian O’Brien from Atlas IP. Christian dives into his unique back story and how he’s gotten to his current role. We also dissect something that’s a common denominator with most businesses, and that’s licensing and Office 365. Christian talks about how he’s successfully navigated these waters and just might share some pro tips about how to get current customers and prospects interested in your pitch!

84. Why are licensing, security, and infrastructure so critical for Microsoft? with Founder and Chairman of Managed Solution- Sean Ferrel Aug 30, 2023

Join today as we dive deep into the world of Microsoft with Sean Ferrel of Managed Solution. We talk licensing, Azure, desktop, Azure CoPilot, and more. Sean does a great job breaking down where partners can help, common misconceptions, and how some accounts just continue to grow with all the different products Microsoft has available and Managed Solution has expertise in!

83. Why are licensing, security, and infrastructure so critical for Microsoft? With Mike Kowalski Aug 23, 2023

Did you ever think as a partner you'd be able to sell Starlink? Did you ever think you'd be able to get fiber based speeds from a satellite? Well, the time is finally here. Listen is as we have Mike Kowalski, Telarus Sales Engineer and Edge expert discuss how some of these opportunities have come about and what journey towards this technology has been.

82. Is AI better at QA than a human in the contact center? With Giles Potter Aug 16, 2023

Tune in today with our special guest from Auckland, Giles Potter of Great Outcomes! Giles drops golden nugget after nugget as we tackle the argument of AI in the Contact Center and its role in Quality Assurance. You'll hear about Giles' path from the automotive sector to starting his own business to ultimately help customers improve their Customer Experience! There are tons of tips and lessons learned you won't want to miss.

81. Is AI better than a human being in QA for the contact center agents? With Ashish Nagar Aug 09, 2023

Listen in today as we discuss the hot topic of AI, specifically AI in the Contact Center, and if it's better at Quality Assurance than a human. Ashish Nagar, CEO of Level AI, joins us today as we dive deep into their real-time QA offering and how it sits on top of other contact center offerings. We talk about Generative AI and how it solves some of the most common problems in the contact center and turns them into revenue-generating machines!

80. Is AI better than a human being in QA for the contact center agents? With Jason Lowe of Telarus Aug 02, 2023

Interested to hear more about how AI and ChatGPT are being applied in the Contact Center? Then you won't want to miss this talk track. Listen in as we discuss with Telarus Contact Center Solution Architect Jason Lowe. Jason outlines key evolutions in the contact center technology space, the evolution of Artificial Intelligence and all the supporting tools, along with what happens to a business if they fail to adopt them. We might even hear about Jason Lowe's secret talents as a singer and DJ!

79. Secrets to Helping Customers Monetize their WiFi Analytics with Chris Keojampa of FCS Jul 26, 2023

Today we're joined by Chris Keojampa from our partner FCS in Texas. Chris has a phenomenal background and not only discusses how they scrapped and started FCS, but dives into their strengths in retail, collaboration and we go through some key struggles he's been able to solve with retail & Microsoft.

78. Secrets to Helping Customers Monetize their WiFi Analytics with Shawn Nace of Telesystem Jul 19, 2023

Did you know you can help your customers can monetize their Wi-Fi? Listen in as we have Shawn Nace, Sales Engineering Manager of Telesystem, on with us to talk about a new product they have that allows just that. It works with just about any existing hardware they have, and it puts revenue back in the customer's pocket and in yours! You might also hear about some of their new IoT and security solutions too!

77. Secrets to helping customers monetize their WiFi analytics with Sarah Freeman of Attollo Tech Jul 12, 2023

Listen as we talk with technology leader Sarah Freeman of Attollo Tech in Arizona. She talks about her complete flip from automotive to technology sales and where it accelerated from there. Through this segment, we'll get into wifi, analytics, and secrets to help customers also learn how to improve their business and monetize them as well! Later in the segments, we'll talk specifically about struggles through retail specifically.

76. Cloud: What are the top three ways Kubernetes can help your customers? With Compunet Jul 05, 2023

Buckle up as we go heavy into Containers and Advanced Cloud with Dan Beeler and Alex Hughes from Compunet. On today's track titled Three ways to help your customers modernize with Kubernetes, we uncover that it isn't always about the technology, it's about the Application and the business problems we're solving for. You'll hear how Dan never quite made it into Alice in Chains, but he got closer than you might know and somehow ended up in Biz Dev and Engineering. There's lots to unpack here and you won't want to miss a minute of it!

75. Cloud: What are the top three ways Kubernetes can help your customers? With Jeff DeVerter Jun 28, 2023

Listen in as we talk to Jeff Deverter, Chief Technology Evangelist about a new and evolving topic of Cloud, Containers, and Kubernetes. Jeff lays out his destiny and passion for technology growing up his entire life learning from his father who played a key role at IBM for 30+ years. He also gets into three key ways to talk about helping customers modernize regardless of where they are, on-prem, partial cloud, or even struggling with legacy app designs, you'll learn how Rackspace can help!

74. Cloud: What are the top three ways Kubernetes can help your customers? With Chad Mowery Jun 21, 2023

Listen in today as we talk to Chad Mowery, Cloud Solution Architect at Telarus. Chad talks about some cutting-edge cloud services such as Kubernetes and a few ways it can help your customers modernize in cloud. You'll find a few helpful tips, some basics around containers, and great conversation starters to open this door with your customers.

73. Direct Routing or Operator Connect with Microsoft Teams? With Joe Mauk Jun 14, 2023

Don't miss this episode where we talk to Joe Mauk of C3 Technology Advisors about UC, Contact Center, MS Teams, and more on this episode titled: Direct Routing or Operator Connect with MS Teams - Which is better? Joe dives in about his history from a customer perspective along with his transition as the initial UC/CC Expert with C3 and crushing a huge deal only two weeks into his start!

72. Direct Routing or Operator Connect with Microsoft Teams? With Shelby Cooper of Fusion Connect Jun 07, 2023

Long-time channel friend Shelby Cooper joins us today and talks about Microsoft Teams as we pick apart their deployment options. Do your customers want Direct Routing, or is Operator Connect the new direction they want to go? What are the differences, and where does Fusion have success. Listen in today to find out and learn even more about the ever-changing Microsoft Teams deployment options and how Fusion Connect keeps it simplified!

71. Direct Routing or Operator Connect with Microsoft Teams? Which is better? With Mike Baillargeon May 31, 2023

Listen in today as Mikey B, Telarus CX Solution architect underscores all the differences of how your customers can procure Microsoft Teams, along with the value props of each. Not only will he address different customer environments and how to sell them, but we'll learn storytelling and hear how Mikey's early path to Shakespeare comes in handy!

70. What do propane tanks, cows, and air quality sensors have in common? With Thomas Hamilton May 24, 2023

Listen in as we talk with Telarus Partner Thomas Hamilton of HamBTC about propane tanks, connected cows, air quality sensors, and more. Thomas talks about how he's shifted his focus to helping customers with their Mobility and IoT strategy. You'll hear about how he got his start door knocking in the Bronx to owning his own successful company brokering different technology solutions, and some things that he's learned along the way to polish his skills!

69 IoT: What do propane tanks, cows, and air quality sensors have in common? With Ken Mills May 17, 2023

What do Propane tanks, cows, and air quality sensors have in common Listen in today with special CEO guest, Ken Mills of EpicIO. Ken talks backstory, but more importantly, the evolution of the company and how they’re assembling and productizing some key IoT solutions that many businesses need and have life-saving potential. While the title may sound wild from agriculture and produce to medical and RSV season, those are all things your customers are asking for help with!

68. IoT: What do propane tanks, cows, and air quality sensors have in common? With Guest Chris Whitaker May 10, 2023

Listen in today as we have a return guest and host of his own podcast Chris Whitaker, also VP of Mobility & IoT on the show. Chris goes on some key comparisons to battlefield strategies he leverages today with building out the practice. He talks about how we're tying all the solutions together, pulling us business drivers and ultimately solving that with sensors and ideas customers hadn't even thought of. There's so many great ideas, you don't want to miss out!

67. 10X Your Sales with Guest Patrick Oborn May 03, 2023

Listen to this special episode where we talk with Telarus Co-Founder and Chief Product Officer, Patrick Oborn. We talk about his winding path to founding Telarus, then get into key strategies he has seen partners embody that truly 3x, 4x, or even 10x their sales and their business. You won't want to miss the first of many sales tips and strategies!

66. What’s the value in SASE and global backbones? With Daniel Beckworth Apr 26, 2023

Listen in as we get deep in the weeds of Advanced Networking, SDWAN, SASE, and more with Daniel Beckworth of WhiteOak Solutions. Daniel has been deeply entrenched since the early days of SDWAN and we listen as he talks about the evolution of SDWAN, what to look for, how to avoid customer roadblocks, and most importantly, how to make your customer be the champion!

65. What’s the value in SASE and global backbones? With Guest Ryan Livesay of Aryaka Apr 19, 2023

Listen in today as we talk to Ryan Livesay, SVP of Solution Engineering at Arayaka. Ryan takes us on the journey as he went from aspiring goals of the PGA tour to the world of WAN and Advanced networking and to where he is now running Engineering for Aryaka globally. You'll learn exactly what SASE is as it relates to the convergence of Security and the WAN. Ryan breaks down some crucial examples and how to approach the customers while peeling back the onion of all Aryaka has to offer. There's so much packed into this episode, don't miss it!

64. What’s the value in SASE and global backbones? With Guest Josh Haselhorst Apr 12, 2023

You won't want to miss this episode on SDWAN and SASE! Listen in as we have Josh Haselhorst, an industry-leading SDWAN expert, and we talk about the importance of SDWAN and Global Backbones. Josh clues us in on how he made his way into the technology scene but also gives us a glimpse into the future with a new phrase, "Software Defined Everything", and AiOPS. There are so many great things, you'll have to listen twice!

63. What is Work Force Management and Why is it Important? With Guest Frank Wassenbergh Apr 05, 2023

Listen in as we talk Work Force Management (WFM). We define what that toolset is, what its value is, and how it's evolved. Frank Wassenbergh of Cloudlinx, an expert on WFM, joins the podcast as he talks about his customer tips and tricks. You might even hear about Frank's flowing blond locks!

62. What is Work Force Management and why is it important? With Chuck Krogman Mar 29, 2023

Listen in for an information-packed episode on the importance of Work Force Management in the Contact Center as we chat with Chuck Krogman, SVP of Global Sales from Playvox. They have a unique positioning in the market as they were born in the cloud, are very API friendly, and have a full suite of products. Don't miss it as Chuck makes it easy to understand how to turn every $1 dollar into $4!

61. What is Work Force Management (WFM) and why is it important? With Jason Lowe Mar 22, 2023

Don't miss today's episode featuring Jason Lowe, Telarus Solution Architect for Contact Center. Join in as he discusses a key contact center product some companies just can not do without, which is Work Force Management (WFM). He talks about why they need it, how to overcome objections, and most importantly, how to help your contact center customers see the ROI on it!

60. IoT- Grab huge profits from building EV Charging Stations. With Stephanie Turzanski Mar 15, 2023

Did you know you can help your customers purchase, install, and monetize EV Charging stations on their property? You can do that and a whole lot more! Don't miss this episode where Stephanie Turzanski of Vinvu talks about how to unlock the sales process, and approach a technology segment that's projected to massively grow over the next 5-10 years.

59. IoT – Grab huge profits from building EV Charging Stations. With Joel Urano of Modas Mar 08, 2023

Listen in today as we talk to Joel Urano, CEO of Modas Systems. Joel talks about an area you might not be thinking of at all, but you could be sitting on a gold mine. We talk about how to sell, build and manage EV Chargers for businesses! There's ROI, Modas manages the whole process and revenue share even back to the business. It's a no-brainer. Learn how to take advantage of this land grab before it's too late!

58. IoT – Grab huge profits from building EV Charging Stations. With Jason Kaufman Mar 01, 2023

Did you ever think we’d go from selling long-distance to building out nationwide EV Chargers for businesses? Well, now we are. If you love technology and want to hear about some unique and huge projects up for a land grab, now is the time to tune in to hear Telarus’ own Jason Kaufman, Mobility & IoT Specialists talk about some of the custom solutions we’re designing and implementing to pave the way for the future of road travel, not to mention, they could put big $$$ back in your customer’s pockets.

57. Why the “R” in Managed Detection & Response is so critical now. With Guest Nick Enger Feb 22, 2023

Join us today as we talk Security, Managed Detection & Response, and most importantly, the Response! Nick Enger tells his story as he goes from working at the golf course, to internships, to starting out early with ATC when it got launched in the basement! Nick, now CTO, Evangelist, and Thought Leader drive home the importance of MDR, how it's sold, and how we can better add value to the customers.

56. Why the “R” in MDR I so Important Now. With guest Elia Cohen of AT&T Feb 15, 2023

Listen in today as one of the top experts in the security industry, Elia Cohen, Cybersecurity Director at AT&T, weighs in. Elia discusses where he got his start and how he got an early interest in security. Also, Elia opens up about the amazing toolset AT&T Security has to offer with everything from MDR & Security Framework build-outs to prem and web application firewalls along with Compliance checks throughout. Prepare for a wealth of knowledge!

55. Why is “Response” in Managed Detection so critical now? With Guest JW Stanley Feb 08, 2023

Listen today with JW Stanley of the Telarus Sales Engineering team as he kicks off our track around Security and MDR. He talks about why the Response portion of Managed Detection and Response is so crucial now, more than in the past. He drives home great discussions around alert fatigue, and how to draw out these types of projects so you can help customers solve known and unknown problems.

54. Is Microsoft Teams Always a Right? Fit With Guest Andrew Bond Jan 31, 2023

Listen in as we wrap up an important talk track with Microsoft Teams and more. Today you’ll hear from our veteran partner in the space, Andrew Bond of Trinity Networks, as he talks Teams, UC & how he’s helped customers in distinguishing what they need in the changing tech landscape. He might even talk about a job offer he once got on a fax machine!

53. UC & Microsoft Teams: When is it the right fit? – With Shams Khan of SCB Global Jan 25, 2023

Do you want to dive deeper into the Microsoft Teams roadmap and understand Teams at a deeper level? Tune in to hear Shams Khan of SCB Global as he discusses their unique and rare partnership with Microsoft that helps them (and you) architect high-level Microsoft Teams and voice solutions on a global scale!

52. Microsoft Teams, Is it always the right fit? With Shane Speakman Jan 18, 2023

Tune in today to hear Shane Speakman, VP of the UC practice at Telarus. Shane comes back on for Season 2 after being our very first guest on the show last season. Today we discuss something we're all familiar with, which is Microsoft Teams. More importantly, we talk about when it is a fit, and when it isn't. Shane lays out some very specific scenarios that I think our partners will like to hear.

51. What are the customer interactions of the future? Jan 11, 2023

Listen in today with our incredible partner, Ryan Urbanski of Martin Advisory, as we talk trends, tech stacks, customer interactions, and more. Martin Advisory has been consulting for over 10 years, so pay close attention as Ryan shares what he’s seen, dissects some customer environments he has been through, and also lays out where he thinks we’re headed next!

50. What are the customer interactions of the future? with Guest Paul Jarman of NICE CXone Jan 04, 2023

Listen in to this special episode where we get an opportunity to speak with a long-time friend and pioneer in the contact center space, Paul Jarman, of Nice CXone. Paul talks business lessons, along with key paradigm shifts that have happened over the years all of which have created incredible opportunities in the contact center space more than ever before.

49. What are the customer interactions of the future? Dec 28, 2022

Listen in as we dive in with Sam Nelson, leader for the Telarus CX Practice. We chat about current trends how the customer expectations are changing, what we are seeing in actual deals, and what to watch out for in the next 12-18 months as new technology enters the space. If you stay till the end and hear a discovery call role play!

48. Why Shouldn’t I Run a Security Operations Center? with Guest, Sean Weisenburger Dec 22, 2022

Listen in today as we talk with our partner, Sean Weisenburger of JIL Communications. Sean has been immersed in Security for 20+ years, originally as an MSP, and also as a seller. His angle of viewing security as a risk is very complimentary to how he helps customers leverage the power and economies of scale when it's time to add Security Operations. Find out for Sean how it all started with the computer store next door!

47. Why shouldn’t I run a Security Operations Center on my own? With Guest Ben Bohman Dec 14, 2022

Listen in as Ben Bohman, Director of Solution Engineering Comcast Masergy talks about the value a customer gets from their Security Operations Center, with everything from endpoint detection to threat hunting and remediation. The price to value in this offering is unparalleled!

46. Why shouldn’t I run a Security Operations Center on my own? With Guest Jeff Hathcote Dec 07, 2022

Tune in as we speak with Jeff Hathcote, Telarus Solution Architect for Security, and one of the most advanced security architects around. He talks about Security Operations and how, as a customer, why you should NOT try to build one on your own. Jeff has 20+ years of real-world practice building, managing, and designing under his belt, along with the foremost security certifications in the channel!

45. So you’re in Azure, now what? – with Aaron Bock Nov 30, 2022

Listen in as we talk with Aaron Bock of Opkalla and how he went from an IT Accounting job to starting Opkalla where they solve infrastructure and technology problems. They have a deep focus around Microsoft and an in-depth understanding of the infrastructure provider landscape. We talk roadblocks, deals, and more!

44. So you’re in Azure, what’s next? With Guest Chad Muckenfuss Nov 23, 2022

Tune in to listen as we chat with Chad Muckenfuss, Director of Channel, from Ancero. Ancero is a leading Managed Service Provider with a core focus on all things Microsoft & Azure. We talk about licenses, infrastructure & modernization, along with how to fully uncover these types of customers. You might even hear about how not only does Chad run the channel for Ancero, but may or may not have a cattle farm...

43. So you’re in Azure, what’s next? With guest Koby Phillips Nov 16, 2022

Buckle up as we talk Microsoft Azure and cloud strategy with Koby Phillips, leader for the Telarus Cloud Practice. If you have customer moving or considering a move to Azure, you'll want to listen in. We dissect trends around key business drivers along with when a technical conversation works and when a business outcomes conversation makes more sense!

42. Solving the massive talent shortage in Security & Tech with EVOK Technologies Nov 09, 2022

Listen to the powerhouse team of Brandon Ivey and Christoph Uhlig from Evok Technologies. They live and breathe cloud & security sales. Being uniquely positioned to understand what a customer is going through, they talk modernization, augmenting teams, and the struggles they help customers overcome.

41. Solving the massive talent shortage in Security & Tech with Chris Moore Nov 02, 2022

Hear Chris discuss how his winding path went from restaurants and management to Security and Innovation. Join us as Chris Moore, VP of Solutions Architecture for Thrive lays out the key problems facing customers in the midst of this massive tech talent shortage. Thrive has tons of tools, but more importantly, the talent to manage just about any customer environment while modernizing and augmenting whatever technology they might run up against.

40. Solving the massive talent shortage in Security & Tech with Jason Stein Oct 26, 2022

Tune in as we learn how Jason Stein went from Theology to Bar tending and ultimately landed on Security! Here him discuss the key issues facing most customers right now in security and what you can do to get in front of them.

39. Telecom Expense Management Part 3 – Paige Clancy with Link121 Oct 19, 2022

This week we finish exploring Telecom Expense Management, with special guest Paige Clancy, CEO of Link121.

38. Telecom Expense Management Part 2 – Jordan Philip with Brightfin Oct 12, 2022

This week we continue to explore Telecom Expense Management, with special guest Jordan Philip, Sales Engineer at brightfin.

37. Telecom Expense Management (TEM) Part 1 – Jason Kaufman Oct 05, 2022

This week we dive into Telecom Expense Management (TEM), with special guest Jason Kaufman, Sales Engineer, Southeast of Telarus.

36. Security and Virtual CISO Part 3 – Michael Marlowe Sep 28, 2022

This week we continue to explore Security and Virtual CISO, with special guest Michael Marlowe, Vice President of Chasetek.

35. Security and Virtual CISO Part 2 – Paul Robinson Sep 21, 2022

This week we continue to explore Security and Virtual CISO, with special guest Paul Robinson, National Sales Director of IGI.

34. Security and Virtual CISO Part 1 – Jeff Hathcote Sep 14, 2022

This week we explore Security and Virtual CISO, with special guest Jeff Hathcote, Solution Architect of Telarus.

33. Security Detection and Response Part 3 – JP Panzica Sep 07, 2022

This week we continue to explore Security Detection and Response, with special guest JP Panzica, Chief Executive Officer of Accelerate Tech Partners.

32. Security Detection and Response Part 2- Tia Hopkins of Esentire Aug 31, 2022

This week we explore Security Detection and Response, with special guest Bob Greenough, Director of Sales Engineering at Telarus.

31. Security Detection and Response Part 1 – Bob Greenough Aug 24, 2022

This week we explore Security Detection and Response, with special guest Bob Greenough, Director of Sales Engineering at Telarus.

30. Security and Assessments Part 3 – Nick Vanderlinden Aug 17, 2022

This week we continue our dive into Security and Security Assessments, with special guest Nick Vanderlinden, Supplier Agnostic Technology Advisor/Creator of ClientOne Global.

29. Security and Assessments Part 2 – Duane Shugars Aug 10, 2022

This week we continue our dive into Security and Security Assessments, with special guest Duane Shugars, CTO of Foresite.

28. Security and Assessments Part 1 – Jason Stein Aug 03, 2022

This week we dive into Security and Security Assessments, with special guest Jason Stein, Vice President of Cybersecurity at Telarus.

27. SDWAN and AdvNetworking Part 3 – Ray Clawson Jul 27, 2022

This week we dive into SDWAN and everything about AdvNetworking and Security, with special guest Ray Clawson, Senior Solutions Architect at Portfolio Communications.

26. SDWAN and AdvNetworking Part 2 – Etay Maor Jul 20, 2022

This week we dive into SDWAN and everything about AdvNetworking and Security, with special guest Etay Maor, Senior Director of Security Strategy at Cato Networks.

25. SDWAN and AdvNetworking Part 1 – Josh Haselhorst Jul 13, 2022

What is SDWAN? This week we dive into that and everything about AdvNetworking, with special guest Josh Haselhorst, Sales Engineer at Telarus.

24. Cloud & DR Part 3 – Brian Robertson Jul 06, 2022

Continue learning about all things Cloud & DR with special guest Brian Robertson, Sales Director at Atlas IP .

23. Cloud & DR Part 2 – Derik Siler Jun 29, 2022

Continue learning about all things Cloud & DR with special guest Derik Siler, Northeast & Channel Sales at Solutions Architect.

22. Cloud & DR Part 1 – Mike Kowalski Jun 22, 2022

Continue learning about all things Cloud & DR with special guest Mike Kowalski, Sales Engineer at Telarus.

21. Cloud Part 3 – Mike Jones Jun 15, 2022

Learn the fundamentals of Cloud with special guest Mike Jones, CEO & Founder at Trace Advisors.

20. Cloud Part 2 – Bob Buchanan Jun 08, 2022

Learn the fundamentals of Cloud with special guest Bob Buchanan, EVP Sales at Rapidscale.

19. Cloud Part 1 – Anthony Hansen Jun 01, 2022

Learn the fundamentals of Cloud with special guest Anthony Hansen, Cloud Solution Architect at Telarus.

18. Cloud Infrastructure Part 3 – Lorie Burkemper May 25, 2022

Learn the fundamentals of Cloud Infrastructure with special guest Lorie Burkemper, President and Founder at iSymplify.

17. Cloud Infrastructure Part 2 – Paul Croteau May 18, 2022

Learn the fundamentals of Cloud Infrastructure with special guest Paul Croteau, Channel Field Chief Technology Officer at Rackspace.

16. Cloud Infrastructure Part 1 – Koby Phillips May 11, 2022

Learn the fundamentals of Cloud Infrastructure with special guest Koby Phillips, Vice President of Cloud at Telarus.

15. Marketing Part 3 – Ben Robertson May 04, 2022

Learn the fundamentals of Marketing with special guest Ben Robertson, President at Menadena.

14. Marketing Part 2 – Erin Knese Apr 27, 2022

Learn the fundamentals of Marketing with special guest Erin Knese, Sr. Director of Channel Sales at Vivial.

13. IoT Part 3 – Ruben Pina Apr 20, 2022

Learn the fundamentals of IoT with special guest Ruben Pina, President and Director at A1 BizCom Inc.

12. Marketing Part 1 – Chad Dixon Apr 13, 2022

Learn the fundamentals of Marketing with special guest Chad Dixon, VP of Marketing at Telarus.

11. IoT Part 2 – Skyler Stewart Apr 06, 2022

Learn the fundamentals of IoT with special guest Skyler Stewart, Leader of AIoT Channel Sales, North America at EPIC iO.

10. Wireless Part 3 – Brad Hope and Tarence Sang Mar 30, 2022

Learn the fundamentals of Wireless with special guest Brad Hope, GM & Principal Owner at Six Play and Tarence Sang, Director of Mobility at Six Play.

9. IoT Part 1 – Jason Kaufman Mar 23, 2022

Learn the fundamentals of Wireless with special guest Jason Kaufman, Sales Engineer of Mobility/IoT SME at Telarus.

8. Wireless Part 2 – Max Silber Mar 16, 2022

Learn the fundamentals of Wireless with special guest Max Silber, VP of Mobility/IoT at MetTel.

7. Wireless Part 1 – Chris Whitaker Mar 09, 2022

Learn the fundamentals of Wireless with special guest Chris Whitaker, VP of Wireless/IoT at Telarus.

6. CCaaS Part 3 – Aarde Cosseboom Mar 08, 2022

Learn how other technology consultants are transforming their business to sell more CCaaS with special guest, Aarde Cosseboom with Clariti.

5. CCaaS Part 2 – Phil Files Mar 08, 2022

Learn what CCaaS products and services are available for you to sell today with special guest Phillip Files SVP, Global Solution Consulting at Five9.

4. CCaaS Part 1 – Brandon Knight Mar 08, 2022

Learn the fundamentals of CCaaS with special guest Brandon Knight, VP of Contact Center at Telarus.

3. UCaaS Part 3- Jerry Goldman Mar 08, 2022

Learn how other technology consultants are transforming their business to sell more UCaaS with special guest, Jerry Goldman with Select Communications.

2. UCaaS Part 2- Amir Hameed Mar 08, 2022

Learn what UCaaS products and services are available for you to sell today with special guest Amir Hameed, SVP of Worldwide Solution Sales & Engineering at RingCentral.

1. UCaaS Part 1- Shane Speakman Mar 08, 2022

Learn the fundamentals of UCaas with special guest Shane Speakman, VP of UCaaS at Telarus.

July 8th, 2021 – Channel Update Jul 12, 2021

Telarus Channel Update – April 29th, 2021 May 05, 2021

In this episode of Telarus Channel Updates, Adam discusses the disruption in the industry, including finance options with Telarus and acquiring other Master Agents, and Richard gives an update on new suppliers that have recently joined the Telarus portfolio and some recognition and awards that Telarus has recently received.

Ep. 8 – Telarus Exclusives Apr 28, 2021

Telarus Exclusives is a series where our supplier management team gives a deep-dive of a supplier that is exclusively signed with Telarus as their only master agent. In this episode, Director of Supplier Management, Angela Hefner, brings on IGI National Channel Manager, Kimberly Moore, where they discuss what IGI specializes in and best fit opportunities for IGI.

Ep. 7 – Telarus Exclusives Apr 28, 2021

Telarus Exclusives is a series where our supplier management team gives a deep-dive of a supplier that is exclusively signed with Telarus as their only master agent. In this episode, Director of Supplier Management, Angela Hefner, brings on Olumo CEO, Robert Brown, where they discuss what Olumo specializes in and best fit opportunities for Olumo.

Ep. 6 – Business Transformations with Asa Grund Apr 28, 2021

In this episode of Business Transformations, Adam Edwards is joined by TelcoDataCloud Director, Asa Grund, where they discuss TelcoDataCloud's journey to get to where they are today and what their future looks like.

Ep. 3 – Anatomy of a Win Apr 28, 2021

In this episode of Anatomy of a Win featuring Hypercore, Telarus SVP of Marketing, Amy Bailey, is joined by CompuNet's Account Manager, Aisa Jenkins, and Business Development Manager, Chris Paskewich, and Hypercore Vice President of Sales, Patrick Davis, where they take a deep-dive into the who, what, and how of a recent win.

Ep. 2 – Anatomy of a Win Apr 28, 2021

In this episode of Anatomy of a Win featuring Verizon, Telarus SVP of Marketing, Amy Bailey, is joined by Verizon Channel Partner Manager, Brian Gault, and Disruptive Innovations Founder and CEO, David Wright, where they dissect a big win with a healthcare company and Verizon fit perfectly as the solution.

Ep. 2 – Telarus Exclusives Apr 28, 2021

Telarus Exclusives is a series where our supplier management team gives a deep-dive of a supplier that is exclusively signed with Telarus as their only master agent. In this episode, Director of Supplier Management, Angela Hefner, brings on Defendry SVP, Skyler Stewart, where they discuss a best-fit opportunity for Defendry.

Ep. 3 – Telarus Exclusives Apr 28, 2021

Telarus Exclusives is a series where our supplier management team gives a deep-dive of a supplier that is exclusively signed with Telarus as their only master agent. In this episode, Director of Supplier Management, Angela Hefner, brings on Everbridge VP of Channel Partnerships, Jasmina Muller, where they discuss a best-fit opportunity for Everbridge.

Ep. 4 – Telarus Exclusives Apr 28, 2021

Telarus Exclusives is a series where our supplier management team gives a deep-dive of a supplier that is exclusively signed with Telarus as their only master agent. In this episode, Director of Supplier Management, Angela Hefner, brings on Sharpen Sr. Director of Partnerships and Channel, Ritch Caudill, where they discuss a best fit opportunity for Sharpen.

Ep. 6 – Telarus Channel Updates Apr 28, 2021

Patrick and Richard share this week's Telarus Channel Updates sponsored by Mitel, where Patrick gives more information on the three new suppliers that joined the Telarus supplier portfolio this week, Richard gives an update on the Race to the Summit series finale and a Partner Summit announcement, and a special guest joins them, Comcast Business Senior Director, National Partner Programs, Albert Krivopisk, to celebrate Telarus being the number one master agent with Comcast for the first three consecutive months of 2021.

Ep. 9 – Hidden Gems Apr 28, 2021

In this episode of Hidden Gems featuring Momentum, Richard Murray is joined Momentum Executive Vice President Sales and Marketing, Chuck Piazza, where they discuss how they are more then just a UCaaS provider.

Ep. 8 – Hidden Gems Apr 28, 2021

In this episode of Hidden Gems featuring Dialpad, Richard Murray is joined by Dialpad National Channel Director, Michael Baillargeon, discuss the two fundamental things you should consider when choosing a supplier. Did they innovate? Can they execute?

Engineer Review Talkdesk Apr 05, 2021

Join us for this incredible engineering review with our guest Talkdesk!

Marketing Fireside Chat with 8×8 Apr 05, 2021

Join us by the fire and listen to this great conversation with 8x8.

Ep. 4 – Parking Lot Prep – Pivoting Apr 05, 2021

Telarus VP of Sales Engineering, Josh Lupresto, shares what to do when you need to pivot.

Ep 10. Telarus Exclusives – RSI Apr 05, 2021

Telarus Exclusives is a series where our supplier management team gives a deep-dive of a supplier that is exclusively signed with Telarus as their only master agent. In this episode, Director of Supplier Management, Angela Hefner, brings on RSI VP Sales & Marketing, Trish Kapos, where they discuss what RSI specializes in and best fit opportunities for RSI.

Ep. 9 Telarus Exclusives – For2Fi Apr 05, 2021

Telarus Exclusives is a series where our supplier management team gives a deep-dive of a supplier that is exclusively signed with Telarus as their only master agent. In this episode, Director of Supplier Management, Greg Vandermade, brings on For2Fi CEO, Andrew Gregoire, what For2Fi specializes in and best fit opportunities for For2Fi.

Ep. 2 – Culture and People – DIalpad Apr 05, 2021

Culture and People, is Richard Murray's new series where he explores how others hire their employees for culture, expertise, hits on red flags they have seen in the past, and what they look for now. In this episode, he brings on Dialpad SVP of Global Channel, Mike Kane, to discuss why culture is so important, what it's really about, and the core attributes behind culture that Dialpad looks for.

Ep. 6 – Business Transformation with Eric Chanh Apr 05, 2021

In this episode of Business Transformations, Adam Edwards is joined Cloud Warriors Founder and CRO, Eric Chanh, and President and CEO, Chris Nebel, by where they discuss Cloud Warrior's journey to get to where they are today and what their future looks like.

Ep. 5 – Telarus Channel Update Apr 05, 2021

In this episode of Telarus Channel Updates, former principals of Chorus Communications, Dan Cronin and Rob Molinaro join Patrick and Adam to share why they chose to be acquired by Telarus and discuss their new roles here.

Ep. 7 – Hidden Gems – Telesystem Apr 05, 2021

In this episode of Hidden Gems featuring Telesystem, Richard Murray is joined by Telesystem National Channel Manager, Ray Belair, where they discuss why Telesystem is doing aggregation at a level that their competition isn't.

Ep. 3 – Culture and People with Motus Mar 25, 2021

Culture and People is Richard Murray's new series where he explores how others hire their employees for culture, expertise, hits on red flags they have seen in the past, and what they look for now. In this episode, he brings on Motus Director, Channel Operations, Shannon Burke, and Manager, People Operations, Sara Woodworth, where they discuss how Motus instills a great culture with their four pillars, including Work Happy, Work Healthy, Work Smart, and Work Anywhere.

Ep. 3 – Parking Lot Prep – Questions Mar 25, 2021

Telarus VP of Sales Engineering, Josh Lupresto, shares what questions you should be asking in your meetings.

Ep. 2 – Parking Lot Prep – Overcoming Objects Mar 25, 2021

Telarus VP of Sales Engineering, Josh Lupresto, shares some tips and best practices on overcoming objections.

Ep. 1 – Anatomy of a Win with Vivial Mar 25, 2021

In this first episode of Anatomy of a Win featuring Vivial, Telarus SVP of Marketing, Amy Bailey, is joined by Vivial Director of Channel Sales, Erin Knese, and Menadena President, Ben Robertson, to discuss how seamless of conversation you can have with your customer's marketing department and how successful Ben has been in doing so.

Telarus Exclusives with Ruby Mar 25, 2021

Telarus Exclusives is a series where our supplier management team gives a deep-dive of a supplier that is exclusively signed with Telarus as their only master agent. In this episode, Director of Supplier Management, Karie Atwood, brings on Ruby Partner Development Manager, Tim Bedford, how Ruby helps your customers run an efficient business while making sure nothing slips through the cracks.

Telarus Exclusives with Minim Mar 25, 2021

Telarus Exclusives is a series where our supplier management team gives a deep-dive of a supplier that is exclusively signed with Telarus as their only master agent. In this episode, Director of Supplier Management, Angela Hefner, brings on Minim Account Manager, Karlee Garcia, where they discuss a best fit opportunity for Minim.

Ep. 5 – Hidden Gems with Thought Horizon Mar 25, 2021

In this episode of Hidden Gems featuring Thought Horizon, Richard Murray is joined by Thought Horizon CEO, Sander Biehn, where they discuss how Thought Horizon got it start and what makes them unique as a Telarus supplier and in the social media landscape. Click here for the link to Sander's Calendly link for his special offer for Telarus partners. calendly.com/ready-for-social/get-free-social-media

Ep. 6 – Hidden Gems With EPIC Connections Mar 25, 2021

In this episode of Hidden Gems featuring EPIC Connections, Richard Murray is joined by EPIC Connections President, Bill Pieper, where they discuss how Telarus partners can leverage their expertise in the contact center space as subject matter experts as it relates to contact center outsourcing, contact center consulting, CCaaS implementation, CCaaS professional services, and anything that has to do with contact center services.

Ep. 4 – Hidden Gems with Edify Mar 25, 2021

In this episode of Hidden Gems featuring Edify, Richard Murray is joined by Edify Vice President of Channel Sales and Alliances, J.P. Dundas, where they discuss Edify's flagship products, their big differentiators, and more.

Ep. 3 Hidden Gens – Vivial Mar 25, 2021

In this episode of Hidden Gems featuring Vivial, Richard Murray is joined by Vivial Sr. Director of Channel Sales, Erin Knese, and VP of Marketing and Channel Sales, Laura Cole, where you can learn how to make digital marketing part of your portfolio that you offer your customers.

Ep. 3 Tomorrow’s Technology With Avaya Mar 12, 2021

Telarus Chief Product Officer. Patrick Oborn is joined by Avaya Chief Product Officer, Anthony Bartolo, for their episode of Tomorrow's Technology, where they discuss how contact center has evolved and will continue to evolve, along with ACO and Avaya One Cloud and how they're really revolutionizing the space driving experiences that matter in the enterprise.

Ep. 2 Tomorrow’s Technology with Broad Sky Mar 12, 2021

In this episode of Tomorrow's Technology featuring Broad Sky Networks, Patrick Oborn brings on Broad Sky Networks CEO, Ken Mills, to discuss the future of IoT, AI, and Connectivity.

Ep 3 – Mythblasters with Stephanie Coleman with Project Management Mar 12, 2021

Mythblasters is a series about how common industry misconceptions came to be so mainstream and why we are set out to debunk them. In this episode, Telarus Director of Enterprise Solutions, Stephanie Coleman, debunks the myth that all project management is the same. All masters may offer order management, but not all masters offer project management.

Ep. 1 – Culture and People With RingCentral Mar 12, 2021

Culture and People, is Richard Murray's new series where he explores how others hire their employees for culture, expertise, hits on red flags they have seen in the past, and what they look for now. In this episode, he brings on RingCentral Director of Partner Success, Armando Martinez, to discuss why culture is so important, what it's really about, and the core attributes behind culture that RingCentral looks for.

Ep. 4 – Business Transformations With Adam Edwards Mar 05, 2021

In this episode of Business Transformations, Adam Edwards brings on Sumo Communications Founder and President, Bret Hickenlooper, to discuss the three pivotal moments in the history of Sumo that helped them become what they are today.

Ep. 3 – Business Transformations With Adam Edwards Mar 05, 2021

In this episode of Business Transformations, Adam Edwards brings on President and Director of A1 BizCom, Ruben Piña Jr, where they discuss the pivotal moment that A1 BizCom changed their business strategy and their three mottos of quality, integrity, and value.

Ep. 2 – Business Transformations With Adam Edwards Mar 05, 2021

In this episode of Business Transformations, Adam Edwards is joined by Select Communications President and CEO, Jerry Goldman, where they discuss Jerry's unique journey to get to where he is today and what Select Communications future looks like.

Ep. 1 – Business Transformations With Adam Edwards Featuring A1 BizCom Mar 05, 2021

In this episode of Business Transformations, Adam Edwards is joined by Broadband Consultant's co-founder and owner, Mark Prudell, where they discuss Broadband Consultants journey to get to where they are today and what their future looks like.

Ep. 2 – Mythblasters with Zane Christensen about Commissions Mar 05, 2021

Mythblasters is a series about how common industry misconceptions came to be so mainstream and why we are set out to debunk them. In this episode, Telarus CFO, Zane Christensen, covers three myths including Commissions start to get paid out shortly after the contract is signed by a customer, everything that is billed to a customer is commissionable to the Agent, and Master Agents add little value in the commission payment process.

Ep 1. Mythblasters – Doug Miller Mar 05, 2021

Mythblasters is a series about how common industry misconceptions came to be so mainstream and why we are set out to debunk them. In this episode, Doug Miller debunks the myth, "It's not worth it to risk my commissions by attempting to renew or resell my existing customer's solution."

Parking Lot Prep. Ep.1 Components of a Sales Meeting Feb 18, 2021

Telarus Channel Updates Ep.2 Feb 18, 2021

Adam, Patrick, and Richard share this week's Telarus Channel Updates sponsored by Mitel, where Adam discusses buyouts, Patrick shares an update with the new Vonage leadership, Richard gives supplier updates and who to be watching for, and our new CRO, Meghan Wilkinson, joins them to talk about her first month working at Telarus.

Tomorrow’s Technology Ep.1 – Ujet Feb 18, 2021

Telarus Channel Updates Ep.1 Feb 18, 2021

In this episode of Business Transformations, Adam Edwards is joined by Broadband Consulting co-founder and owner, Mark Prudell, where they discuss Broadband Consulting's journey to get to where they are today and what their future looks like.

Hidden Gems Ep. 2 with Ooma Feb 12, 2021

Richard Murray interviews Warner Telecom, a more niche supplier in our portfolio, and discovers how they stand out from their competition in the VoIP space.

Hidden Gems Ep.1- Warner Telecom Feb 12, 2021

In this Hidden Gems series debut featuring Warner Telecomm, Richard Murray is joined by Warner Telecomm EVP, Timothy Joos, to discuss how they offer 150% savings guaranteed for their service, where they connect, optimize, and manage your clients spend for landline, mobile, and cloud services, how they are unique in the marketplace and how they can help you sell more services from the carrier service side.

Our TOPPODCAST Picks

Follow Us

Stay Connected

Related Podcasts

Links

Stay Connected