Golden Girls: 9-1-1 Stories

Latest Episodes:

Telecommunicator's Week 2022 - PART 2 May 13, 2022

Show notes

In today's episode, We have some messages for our Telecommunicators! While Telecommunicator's Week 2022 is over, our appreciation isn't. Join us in listening to some members of our community give their thanks and support! Make sure to join us next episode as we get back with our Golden Girls diving into all things 9-1-1! Have a question about 9-1-1 or public safety? Email us: ask911@covington-newton911.com Follow us on Instagram: @goldengirls911stories Music: www.bensound.com

Telecommunicator's Week 2022 - PART 1 Apr 01, 2022

Show notes

In today's episode, Trudy & Anessa talk all things Telecommunicator's week... what it is, the history behind the week, and how Covington-Newton County 911 has celebrated Telecommunicator's Week in previous years!

In honor of Telecommunicator's Week, we are putting together a special message for our dispatchers. If you would like to participate in thanking our dispatchers, you can e-mail a written or audio-recorded message to "ask911@covington-newton911.com". Your messages will be featured in our next episode, which will air during Telecommunicator's Week!

Have a question about 9-1-1 or public safety? Email us: ask911@covington-newton911.com

Produced & edited by: Jessica Swann

Music: www.bensound.com

Working Through Inclement Weather Feb 04, 2022

Show notes

Welcome to the first episode of Golden Girls: 9-1-1 Stories in 2022! After an extended holiday break, Trudy and Anessa are back and ready to share more 9-1-1 stories. In today's episode, Trudy and Anessa talk about what it's like working in the radio room during severe storms and resources you can access to prepare for inclement weather.Subscribe to Golden Girls: 9-1-1 Stories so you never miss an episode!

Have a question about 9-1-1 or public safety? Email us: ask911@covington-newton911.com

Produced & edited by: Jessica Swann

Music: www.bensound.com

Trainers & Trainees - PART 1 Nov 05, 2021

Show notes

Welcome to another episode of Golden Girls: 9-1-1 Stories! In this episode, Trudy & Anessa dive in to 9-1-1 and dispatch training. They talk about what the training process looks like in the radio room, the relationship between a trainer and trainee, as well as their personal experience in training. Subscribe to Golden Girls: 9-1-1 Stories so you never miss an episode!

Have a question about 9-1-1 or public safety? Email us: ask911@covington-newton911.com

Produced & edited by: Jessica Swann

Music: www.bensound.com

Most Memorable 9-1-1 Calls - with Suzzan Monroe Oct 01, 2021

Show notes

In today's episode, we welcome our first guest, Suzzan Monroe! Suzzan is a retired Covington-Newton County 9-1-1 dispatcher and dear friend to Trudy & Anessa. Suzzan shares how she became a dispatcher, what it was like taking calls during Hurricane Opal, which 9-1-1 calls have stuck with her since retiring and much more.

Have a question about 9-1-1 or public safety? Email us: ask911@covington-newton911.com

Produced & edited by: Jessica Swann

Music: www.bensound.com

Meet Annie: 911's New Therapy Dog Sep 17, 2021

Show notes

In today's episode meet Annie, 9-1-1's new therapy dog! Trudy & Anessa talk all about Annie and how she came to work with the 911 center, how she has impacted the dispatchers and much more. Feel free to visit the Covington-Newton County 911's Facebook page to see more of Annie!

Have a question about 9-1-1 or public safety? Email us: ask911@covington-newton911.com

Produced and edited by: Jessica Swann

Music: www.bensound.com

Call if You Can, Text if You Can't (Text to 9-1-1) Sep 13, 2021

Show notes

In this bonus episode, Trudy & Anessa break down text to 9-1-1, what it is and how to use it. Text to 9-1-1 is a new way to contact 9-1-1 emergency call takers in Newton County. Although text to 9-1-1 is now available, it's best to remember: call if you can, text if you can't.

For more information about text to 9-1-1 in Newton County, visit: https://www.covington-newton911.com/

Have a question about 9-1-1 or public safety? Email us: ask911@covington-newton911.com

Produced and edited by: Jessica Swann

Music: www.bensound.com

How COVID has Impacted 9-1-1 Sep 03, 2021

Show notes

In this episode, Trudy & Anessa have an honest and real conversation about COVID-19 and it's impact on 9-1-1. They discuss compassion fatigue, redefining essential workers, finding a work-life balance throughout the pandemic and more.

Have a question about 9-1-1 or public safety? Email us: ask911@covington-newton911.com

Produced and edited by: Jessica Swann

Music: www.bensound.com

Scheduling: Working as a 9-1-1 Dispatcher Aug 06, 2021

Show notes

In today's episode, Trudy & Anessa answer their first listener question! They talk all about dispatchers schedules and their schedules as the 9-1-1 Director & the Operations Manager, how being a dispatcher is rewarding and relationships within the public safety team.

Have a question about 9-1-1 or public safety? Email: ask911@covington-newton911.com

Produced and edited by: Jessica Swann

Music: www.bensound.com

How We Got Here Jul 02, 2021

Show notes

Welcome to the first episode of the Golden Girls: 9-1-1 Stories podcast! In this episode, Trudy & Anessa have an emotional and real conversation as they introduce themselves, talk about how they started working in public safety and share what they currently do at the Covington-Newton County 9-1-1 Center.

Produced and edited by: Jessica Swann

Music: www.bensound.com

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