The Government Huddle with Brian Chidester

170: The One with the True Cost of Government Fraud Study Feb 26, 2025

Amy Crawford, Director of Market Planning at LexisNexis Risk Solutions to discuss the increasing fraud in government benefits programs and reveal results from the latest True Cost of Fraud™ Study for SNAP Agencies & Integrated Eligibility Systems (IES). We also talk about the need for legacy service delivery modernization & early fraud detection PLUS what state and federal agencies can do today to fight fraud while optimizing efficiency and experience.

169: The One with the SANS Institute Leader Feb 20, 2025

Maxwell Shuftan, Director of Mission Programs at SANS Institute joins the show to discuss the state of the government cybersecurity workforce and methods for recruiting some of the best talent into the public sector. We also discuss training initiatives that can be a game-changing strategy to unlock a hidden workforce and the national security implications that these roles have on our country.

Breaking the Huddle: Navigating the DOGE Impact on your GovCon Business Feb 18, 2025

Billy Biggs, President and Chief Revenue Officer at Technomile joins Breaking the Huddle to discuss research that his company just released to quantify the DOGE impact on vendors and some of the biggest challenges he sees for companies that are looking to pursue a public sector business in this environment.

Breaking the Huddle: Unlocking the Hidden Efficiencies in Government Programs Feb 12, 2025

Tom McConnell, Practice Area Director for Business and Digital Transformation at LMI joins Breaking the Huddle to explore how LMI has evolved its role in supporting government agencies by unlocking efficiencies in government processes, enabling agencies to better engage stakeholders and optimize internal operations. We also discuss LMI’s "Magnify" approach—an extensible human-centered design framework—and the organization's forward-thinking vision for the future of government technology.

168: The One with the GitLab Federal CTO Feb 07, 2025

Joel Krooswyk, Federal Chief Technology Officer at GitLab joins the show to discuss some of his predictions for the Federal government this year including his thoughts on the proliferation of Software Bill of Materials (SBOMs), AI in software development, and the renewed focus that agencies will place on cloud technology. We also discuss his thoughts on compliance as a strategic enabler and why DevSecOps will continue to grow in popularity.

Breaking the Huddle: Exploring Data Science, AI, and Emerging Threats in Government Jan 24, 2025

Lucas McCabe, a Data Science Fellow at LMI joins Breaking the Huddle to uncover fascinating insights into the world of data science, research, and AI safety. We discuss the story behind the naming of LIGER, LMI’s innovative platform, and dives into his groundbreaking work on interdisciplinary data science, including a network science analysis of the opioid epidemic in collaboration with the CDC and SUNY Buffalo.

167: The One with the IRS Deputy Chief Experience Officer Jan 17, 2025

Courtney Kay-Decker, Deputy Chief Experience Officer at the Internal Revenue Service joins the show to discuss some of the biggest barriers to modernizing the IRS’s digital experience, and how is the organization is working to overcome them. We also talk about how the IRS defines success when it comes to modernizing its digital experiences for citizens and the role personalization plays in the IRS's digital engagement strategy.

Breaking the Huddle: How to Support Government Innovation at the at the Pace of Need® Jan 06, 2025

Dr. Joseph Norton, Chief Technology Office at LMI joins Breaking the Huddle to discuss how his organization is aligning Research and Development capabilities to support government at the Pace of Need®. We also talk about why platform approaches are driving the most scalable impact and why innovation partnerships with the private sector is the future of public sector modernization.

166: The One with the Executive Wellness Strategist Jan 03, 2025

Karina Landing RN, MS, NI-BC, CPHIMS, a healthcare IT leader and Executive Wellness Strategist joins the show to help listeners kickoff the 2025 with an intentional focus on your overall health and wellness. We dive into several topic including why it is so important to treat the cause and not the symptom, how you can take an active role in your health journey PLUS she shares some success stories of clients who have undergone their own transformation.

165: The One with the Government Mobility Leaders Dec 16, 2024

Rocky Thurston, Chief Executive Officer and DJ Oreb, President of the Managed Mobility Practice at DMI join the show to discuss where we are from a mobile evolution in government and what benefits can come from further investment in this strategy. We also talk about how emerging technologies like 5G, IoT, and augmented reality are changing the landscape of mobile citizen engagement and what advice they have for leaders looking to deploy mobile technologies in their organization.

Breaking the Huddle: How Will GenAI Drive Efficiencies in the New Administation? Dec 13, 2024

Matthew Finney, Vice President of Generative AI at LMI joins Breaking the Huddle to discuss how generative AI will drive efficiencies in the Federal government. We also discuss specific use cases for the technology and ways that DOGE but be using GenAI to isolate potential streamlining.

164: The One with the Lookout Public Sector CTO Dec 06, 2024

James Coyle, the Chief Technology Officer for Public Sector at Lookout joins the show to share some of the biggest trends he is seeing in cybersecurity and some predictions for 2025. We also discuss the evolution of the zero trust architecture being deployed and how that has impacted the overall security posture of Federal agencies.

163: The One with the Former U.S. Department of Defense CHCO Nov 27, 2024

Pat Tamburrino, Jr., Chief Administrative Officer at Noblereach Foundation and former Chief of Staff to the Office of the Under Secretary of Defense for Personnel and Readiness at United States Department of Defense joins the show to discuss what it takes to attract top talent into government roles in today’s environment. We also discuss the future of hybrid work in government and why the next generation in particular is poised to solve some of the most complex problems of our time.

Breaking the Huddle: How Can Agencies Remove Roadblocks to Innovation? Nov 22, 2024

Jordan Hefferan, Principal at LMI joins Breaking the Huddle to help us understand ways for organizations to remove the roadblocks that inhibit innovation and how LMI Forge is supporting this process for some of the most complex problems in government. PLUS, he tells us the one thing agencies can be doing today that will spark innovation within their teams.

162: The One with the Qualtrics CX Leaders Nov 15, 2024

Jordan See, Head of Government Relations & Emilee Lehenbauer, VP of the Federal Civilian Business at Qualtrics Federal join the show to discuss the state of CX in the Federal government and deep dive into the impact that the impending Government Services Delivery Improvement Act will have on agencies. We also talk about how this guidance builds on previous legislation and how it will help improve the reporting on progress that was evident in the recent U.S. GAO report.

161: The One about Military Values in Government Contracting Nov 11, 2024

Matthew Thompson, Former Army Ranger and the Chief Revenue Officer at Socure joins the show for a special Veteran’s Day episode to discuss the importance of weaving military values into the culture of an organization. He also shares some stories from his time serving and what these values have done for him over his life and career.

Breaking the Huddle: How is Generative AI Transforming Government Operations? Nov 08, 2024

Alex Adamczyk, Vice President of Advanced Analytics & AI at LMI joins Breaking the Huddle to help us understand some of the most beneficial use cases for generative AI in agencies, how LMI utilizes generative AI with their platform LIGER™, and outlines some of the challenges that governments have encountered in adopting the technology. PLUS, he tells us the one thing that governments should know about Gen AI as they look to the future.

160: The One about Government's IDV Evolution (Part Three) Nov 01, 2024

Kim Sutherland, Vice President of Fraud and Identity Strategy at LexisNexis® Risk Solutions joins the show to share her vision for the future of government services when it comes to closing the digital divide while ensuring security & transparency. We also discuss how AI and machine learning can help defeat both mass scale fraudsters and more advanced criminal enterprises effectively and how that translates into strategic value in support of the underserved populations needing to be verified.

159: The One about Government's IDV Evolution (Part Two) Oct 25, 2024

Linda Miller, the Former Deputy Director for Pandemic Response Accountability Committee and Founder and CEO of the Audient Group, and Amy Crawford, Director of Market Planning for Fraud and Identity Services at LexisNexis Risk Solutions join the show to discuss the real cost of security threats by uncovering the true impact to residents and government organizations.

158: The One about Government's IDV Evolution (Part One) Oct 16, 2024

James Lee, Chief Operating Officer for the Identity Theft Resource Center & George Freeman, a Senior Technical Leader for LexisNexis Risk Solutions join the show to uncover emerging threats in the digital identity space that are impacting government agencies and constituents. They also shed light on ways agencies can protect the digital equity of constituents and support their own organizational operations.

157: The One with the Election Security Cyber Expert Oct 07, 2024

Jim Richberg, Head of Cyber Policy and Global Field CISO at Fortinet & the former US National Intelligence Manager for Cybersecurity joins the show to discuss the biggest barriers or challenges to improving the election security. We also talk about the primary concerns that voting officials have going into this year’s election and he provides last-minute advice that election officials can do right now leading into November.

156: The One with the Education Industry Experts Sep 27, 2024

Taylor Parry & Brian Eschbacher, consultants and experts in the education space join the show to discuss some of the biggest trends impacting the industry including how declining birth rates are impacting enrollment and funding. We also discuss the trickle down effect this has on programs like social security and medicare and the advice they would give to policymakers and government leaders who want to ensure that their governments are prepared for the challenges of tomorrow.

155: The One with the Breaking the Standard Host Sep 16, 2024

Aubrey Gainfort, Host of the podcast, Breaking the Standard, joins the show to talk about the best ways for companies to be successful at the end of the Federal fiscal year. We also discuss common mistakes she sees companies make during the procurement process, she explains the dynamics between contracting officers and program leaders, and we deep dive into ways companies can stand out in this crowded marketplace.

*The opinions and views expressed by the guest on this podcast are their own and do not necessarily reflect the opinions, views, or policies of the podcast host, production team, or any affiliated organizations. The guest is speaking in their personal capacity, and their statements should not be attributed to their employer or any other entity with which they are associated.

154: The One with the Centre for Public Impact Executive Director Sep 06, 2024

Adrian Brown, Strategic Advisor and the Former Executive Director for the Centre for Public Impact joins the show to discuss why long-term, strategic thinking is essential for governments, especially in the face of dynamic challenges and technological disruptions. We also define the key barriers that governments face when trying to adopt this approach and how they overcome these challenges. Plus in light of the upcoming US election, we talk about how governments can ensure that long-term policies are not derailed by short-term political cycles and changes in leadership.

153: The One with the WaTech Chief Privacy Officer Aug 23, 2024

Katy Ruckle, Chief Privacy Officer for the State of Washington and a Member of the State’s Executive Committee for AI joins the show to discuss the privacy implications involving artificial intelligence in government. We also talk about the evolution of the Chief Privacy Officer role, her role on the AI executive order released by the State of Washington, and where she goes to stay on top of the latest trends and information on this evolving and dynamic technology.

152: The One with the Emerging Technology Myth Debunker Aug 09, 2024

Robert D. Atkinson, bestselling author of the book "Technology Fears and Scapegoats" joins the show to address the widespread myths and misconceptions surrounding modern technologies and their impact on society. He also discusses the most common misconceptions about AI and ways to address them, the balance between technological advancement and privacy protection, and the criticality of STEM education in overcoming these myths and fostering a culture of innovation.

151: The One with the Former US Olympic Athlete Jul 26, 2024

Linda Miller, Founder & CEO of Audient Group, Former Deputy Director for Pandemic Response Accountability Committee (PRAC) and a Member of the US Olympic Rowing Team at the 2000 Sydney Games joins the show to discuss for Olympics experience and how her sports background has shaped her life and career. We also lean into her experience as a fraud SME to discuss the current state of government digital identity and her thoughts on how AI will impact this space moving forward.

150: The 150th Episode Jul 19, 2024

Brian Chidester, Head of Industry Strategy for Public Sector at Adobe and Host of The Government Huddle Podcast invites Phillip Naithram, Host of The Jumping Point Podcast to interview him in honor of the show’s 150th episode. Together they cover a lot of topics including Brian’s personal and professional journey. They also talk about how his athletic background shaped his mindset and drive, his transition from professional sports into his career, and the importance of empathy, gratitude, and positive habits in personal growth.

149: The One about the Future of National Security & Defense Jul 15, 2024

Dr. David Bray, Distinguished Fellow at both the Stimson Center and Principal at LeadDoAdapt joins the show along with Bob Gourley, former CTO of the Defense Intelligence Agency and now the CTO of OODA LLC, to talk about some of the aspects of GenAI that are particularly difficult for government to tackle in today’s society. We also discuss why issues that used to be solely the domain of U.S. intelligence & defense departments are now also in the domain of commercial companies and they share some advice to leaders in these sectors that are negotiating the pressing national and international security issues of our time.

148: The One with the U.S. Navy SEAL Executive Coach Jul 04, 2024

Mathew Lehnig, a former combat-proven Veteran & Navy SEAL Officer, accomplished author, keynote speaker, executive coach, and the Vice President of Programs at EXCELR8 joins the show to share leadership insights from his military background that align to both government and industry professionals alike. We also discuss what a day with Independence Day means to him and dive into the most common leadership challenges he witnesses in the corporate world and his advice on how to address them.

147: The One with the Center for Digital Government Chief Jun 26, 2024

Teri Takai, Former Chief Information Officer for the US Department of Defense, State of California, & State of Michigan & the SVP at e.Republic’s Center for Digital Government joins the show to discuss the current drivers of change in government modernization. We also talk about what “putting the citizen in the center” really means to a CX leader, how she has seen this focus change since she joined government, and what she sees being the biggest opportunity for artificial intelligence in the public sector.

146: The One with the State of Indiana CX Chief Jun 14, 2024

Justin Davis, Associate Chief of Customer Experience at State of Indiana Department of Workforce Development (DWD) joins the show to discuss how artificial intelligence is changing how the agency is supporting the state’s resident experience and service delivery. We also talk about his approach to effectively drive programmatic change within an organization and what it will take to deliver predictive digital experiences to all citizens.

145: The One with the Former State of Maryland CIO Jun 05, 2024

Michael Leahy, former Secretary of the Department of Information Technology and Chief Information Officer for the State of Maryland joins the show to discuss the key principles of his verifiable government framework. We also talk about his IT governance approach while he served as the State of Maryland CIO and his advice to organizations looking to avoid vendor lock-in and manage costs effectively.

144: The One with the Former 18F National Security Leader May 28, 2024

Brian Fox, Senior Director of Strategic Partnerships at Omni Federal and the Former Director of the National Security and Intelligence Portfolio at 18F joins the show and we dive into some of the pockets of innovation happening in government and why it has exploded the way that it has in recent years. We also talk about the work he is doing at Omni Federal, how his experience in government has shaped his approach in the private sector, and how the book “[RE]coding America” has helped shape his views on government innovation.

143: The One with the Royal Commission for AlUla Digital Leader May 17, 2024

Lawrence Eta, Vice President, Digital and Analytics for the Royal Commission for AlUla & Author of “Bridging Worlds: A Journey of Technology, Leadership, and Public Service” joins the show to discuss how his personal and professional journey influenced his new book. We also talk about his strategy to align to Saudi Arabia’s Vision 2030, his thoughts on how technology will be most impactful in government and in society at large, and how he would approach building a digitally-focused city from the ground up.

142: The One with the UKG Public Sector Senior Fellow May 06, 2024

Bob Lavigna, Senior Fellow, UKG Public Sector and the Founding Director, for the Institute for Public Sector Employee Engagement joins the show as we celebrate Public Service Recognition Week and we reflect on the importance of employee engagement. We also talk about the 2024 human capital management “megatrends” that government should be focused on which are redefining the employee/employer relationship. Finally we delve into the impending environmental, social and governance “gut check” which is intensifying political culture wars and are putting organizations’ initiatives, especially DEI&B, under a microscope.

141: The One with the Estonia Chief Data Officer Apr 26, 2024

Ott Velsberg, Global AI Thought Leader and Chief Data Officer of the Government of Estonian joins the show to discuss Estonia’s new AI and data strategy which is built on three main pillars: a data-driven economy and society, an AI-driven government and society and trustworthy, human-centric AI and data governance. We also talk about the country’s approach to digital citizen experience and why Estonia has gained a reputation as a trendsetter in AI around the world.

140: The One with the GSA TTS Data & Analytics Chief Apr 15, 2024

Mark Wheeler, Director with the General Services Administration’s Technology Transformation Services (TTS), Centers for Excellence in Data & Analytics & former CIO for the City of Philadelphia joins the show to discuss the role data is playing across government, especially in the proliferation of AI technology. We also discuss the learnings he brought as an urban planner to his role for the City of Philadelphia, then ultimately to his position at GSA and his thoughts on the future of what smart cities will be able to deliver for their residents.

139: The One with the Appian Global Public Sector VP Apr 05, 2024

Jason Adolf, Vice President - Global Public Sector Vertical at Appian Corporation joins the show to discuss the current landscape for low-code platforms in federal, state and local government agencies. We also discuss the renewed emphasis on the “citizen developer” movement and why CIO’s are finding value in the democratization of application development. Future trends are also discussed as we look 18-24 months into the future of this market.

138: The One with the Former U.S. Veterans Affairs CTO Mar 26, 2024

Marina Nitze, the former Chief Technology Officer of the U.S. Department of Veterans Affairs and the author of the book “Hack Your Bureaucracy: Get Things Done No Matter What Your Role on Any Team” joins the show to discuss some key takeaways people should know to help them navigate their organization in a more efficient way. We also talk about how she got started at the Department of Veterans Affairs, how to gain momentum in a program to increase adoption, and how you can become the ”queen on the chess board.”

137: The One with the Former Secret Service Fraud Expert Mar 15, 2024

Matt O'Neill, former Secret Service Deputy Special Agent in Charge of Cyber and one of the most decorated Agents in the history of the law enforcement branch joins the show to discuss the latest trends he sees across the government fraud landscape and how he sees AI changing the game. We also hear some stories about how he lured fraud criminals to the United States to be prosecuted and he shares some thoughts on how governments can position themselves into a more offensive posture in the fight against identity fraud.

136: The One with the Former Michigan Chief Mobility Officer Mar 05, 2024

Trevor Pawl, the nation’s First Chief Mobility Officer from the State of Michigan joins the show to talk about why he suddenly left his dream job to spend a year traveling the globe with his wife and kids. In our conversation we discuss struggles he had with balancing his career and his personal life and what he learned during his year-long sabbatical. We also tap into some of his government experience to talk about the future of mobility, sustainability and smart cities in Michigan and across the country plus some technology trends he sees coming over the next 25 to 50 years.

135: The One with the Potential AI CEO Feb 23, 2024

Rachel Weissman, Chief Executive Officer & Co-Founder of Potential AI joins the show to discuss the impact that artificial intelligence will have in the public sector and the role of governments in equipping citizens for an AI-centric world. We also talk about AI trends to look for in 2024, we examine how AI mirrors and reveals societal biases and values, and debunk the myth of AI as a replacement while showcasing its role in enhancing human capabilities.

134: The One with the UnSEALed Author Feb 16, 2024

Mark Greene, former Navy SEAL and the author of the book Unsealed: A Navy SEAL's Guide to Mastering Life's Transitions joins the show to discuss his evolution from college athlete to college dropout, then from SEAL training to enlisted SEAL, and from sniper to civilian, which led him to discover the six predictable phases of transitioning. We also talk about his time at University of Southern California and how that changed the trajectory of his life today.

133: The One with the Accenture Federal Healthcare Leader Feb 06, 2024

Jill Olmstead, Managing Director and Federal Health Industry Leader at Accenture Federal Services joins the show to discuss the latest trends impacting healthcare and what has changed since the pandemic. We also discuss the importance for organizations to become “future fluent” within their technology choices, examples of ways she is supporting federal agencies and we dive into her passion for supporting children and their families through an NIH program.

132: The One with the Former Commonwealth of Kentucky CIO Jan 26, 2024

Charles Grindle, Ph.D, Former Chief Information Officer for the Commonwealth of Kentucky and Senior Advisor at ProofPoint joins the show to unpack and discuss the top ten priorities for State CIO’s revealed by the National Association for State Chief Information Officers (NASCIO). In our candid discussion we talk about the difference between digital transformation and modernization, why putting the citizen at the center of program development is changing the game, and the technology he feels should be a number one priority for CIOs.

131: The One with the Aquia Co-Founder & President Jan 16, 2024

Chris Hughes, Cybersecurity Thought-Leader & the President & Co-founder of Aquia joins the show to discuss some of the important things that public and private sector leaders and practitioners need to know going into 2024 around cyber. We also talk about programs including FedRAMP & CMMC, why security by compliance isn’t the best path an agency can take, and what should governments be doing right now to prepare for what AI is going to bring to the cyber landscape in the next few years.

130: The One with the RegScale CEO Jan 05, 2024

Travis Howerton, Co-Founder & Chief Executive Officer of RegScale joins the show and allows us to jump into the head of a founder CEO to understand some of the challenges he faces and what he does to stay sharp. We also discuss his thoughts on the future of work, how his experience in government inspired creating RegScale, and what trends he is seeing in government that will impact 2024.

129: The One with the Former US Most Wanted Cybercriminal Dec 20, 2023

Brett Johnson, Former U.S. Most Wanted Cybercriminal, ”The Original Internet Godfather" and one of the leading authorities on cybercrime, identity theft, and cybersecurity on the planet joins the show to tell his story of how he went from being convicted of 39 felonies, being the leader of the first organized cybercrime community, Shadowcrew… to redemption, and how what he is working to stop individuals trying to do what he became the best at doing. We also discuss the ways that government organizations can protect themselves from cyber and fraud attacks and what organizations should have learned during the pandemic that can protect them today.

128: The One with the Department of Justice CIO Dec 08, 2023

Melinda Rogers, Deputy Assistant Attorney General for Information Resource Management & Chief Information Officer at the US Department of Justice joins the show to shed some light on what is it like being a digital leader in such a high-profile organization. We also talk about her approach to implementing a zero trust framework at her department, how she has seen the cybersecurity landscape over the past ten years, and she shares some advice for women leaders in the government technology space.

127: The One with the CX Innovation Strategist Nov 27, 2023

Charlotte S. Lee, the Industry Advisory Chair for Customer Experience at ACT-IAC and Strategic Lead for CX & Innovation at Granicus joins the show to discuss what type of mindshare she believes there is in government around CX and the growth that was catalyzed by the executive order around experience. We also talk about where the CX executive order fell short, some predictions for 2024 around experiences in government and tips for government leaders on how they can improve the service delivery today.

126: The One with the Former US Navy Rear Admiral Nov 16, 2023

Danelle Barrett, Former US Navy Rear Admiral & Director of Current Operations at U.S. Cyber Command joins the show to discuss her book “Rock the Boat” and the lessons she has learned across her life and career. We also talk about traits that she believes good leaders must possess, what she felt like she learned from her mentors, and why her current battle with brain cancer has changed her perspective on life.

125: The One with the ”Bridgebuilders” Co-Authors Nov 06, 2023

William D. Eggers, Executive Director of the Deloitte Center for Government Insights & Donald F. Kettl, Professor Emeritus & former dean of the School of Public Policy at the University of Maryland, and the co-authors of the book “Bridgebuilders: How Government Can Transcend Boundaries to Solve Big Problems” joins the show to discuss their new model for a modern government that they introduce in the book and why the current model no longer works. We also talk about how incentive structures need to change to drive change in the public sector and they elaborate on the key tenets needed to become a “bridge-builder” in their opinion.

124: The One with the Former State of Florida CIO Oct 27, 2023

Jamie Grant, CEO and Co-Founder of RedLeif and Former State of Florida Chief Information Officer joins the show to unpack his time at the Florida Digital Service and what the priorities of state IT leaders look like in 2023. We also talk about his time in the Florida State Legislature and how that helped him during his tenure as CIO, his thoughts on collaboration across state leadership, and the best advice he has received across his career.

123: The One with the Digital Identity Experts Oct 13, 2023

Jeremy Grant, Managing Director at Venable LLP and Jordan Burris, Vice President of Public Sector Strategy at Socure contribute to a conversation about digital identity in government including the type of measures and policies they are hoping will be put into any type of guidance around identity that comes down from the White House. They also talk about generative AI and how that technology is impacting identity, how IDv technology can bolster equitable access to services and what their hopes are for the future of government digital services.

122: The One with the GovNavigators Oct 06, 2023

Robert Shea and Adam Hughes, the Co-Founders of GovNavigators, join the show to provide insights and advice for those out there trying to navigate the impending government shutdown and current continuing resolution. We also have a talk about things in the Federal market that have surprised them lately, predictions on what might shock us next, and how committees like the CIO Council and others really helped and ways the private sector can (or shouldn’t) engage with them.

121: The One with the Former Deputy Federal CIO Sep 28, 2023

Maria Roat, former U.S. Deputy Federal CIO and CIO for the Small Business Administration, joins the show to dive into her military and civilian career in government and some of the lessons she has learned about people and transformation. We also discuss the evolution of the FedRAMP program, her role in creating government wide collaboration across agency C-suite leaders, and why collaboration is so important between CIOs and CTOs.

120: The One with the Socure Public Sector SVP Sep 11, 2023

Matthew Thompson, Senior Vice President & General Manager of Public Sector at Socure and Former U.S. Army Ranger joins the show to discuss why he believes that America needs a new approach to digital identity verification in government. He also shares his unique September 11th story on the 22nd anniversary of the attacks and the leadership lessons he learned from serving under Gen. Stan McChrystal as a US Army Ranger.

119: The One with the GSA ITC Acquisition Chief Sep 05, 2023

Laura Stanton, the Assistant Commissioner for the Office of Information Technology Category (ITC), in GSA’s Federal Acquisition Service (FAS) joins the show to discuss lessons learned around acquisition and procurement from the pandemic that have been carried into today. We also talk about what parts of the process she wants to change and how the IT Professional Services SIN can help accelerate procurements for the private sector partners working with government.

The One with the WalkMe State and Local Strategist Aug 28, 2023

Megan Gallagher, Head of State and Local Government at WalkMe joins the show to discuss how the emphasis on CX at the Federal level has influenced State and Local governments to become more intentional about experience. We also talk about the importance of change management during the implementation process to support adoption, why data must be a tool that is used in that process, and why governments should be focusing internally on their employees to create better CX for their constituents.

The One with the Unconventional Guide to Success Hosts Aug 16, 2023

Linda Misegadis and Scott Montgomery, the hosts of the Unconventional Guide to Success Podcast, hosted an interview with host Brian Chidester where they discussed his career in the public sector and lessons he has learned along the way. They also talk about some of the advice he would give to his younger self and who some of the most influential people have been in his life.

The One with the Accenture Federal Chief Leadership Officer Aug 07, 2023

Elaine Beeman, Chief Leadership Officer at Accenture Federal joins the show to discuss her thoughts on what she believes are some of the top challenges for her Federal customers and how she is working to address them. We also discuss her responsibilities at Chief Leadership Officer, how she got into a career path that brought her to this position, and what trends are going to move the needle the most in this industry in the next few years.

The One with the Code for America Founder Jul 28, 2023

Jennifer Pahlka, the former Deputy CTO of the United States, founder of Code for America & author of “Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better” joins the show to discuss why governments at all levels produce poor quality online services in the United States, that become quickly antiquated & cost of fortune. We also talk about how industrial-era culture limits government's ability to handle the challenges of the 2020s, the gap between the promise of the digital age and actual results, and she shares lessons from her time addressing governmental failure at the local, state, and federal levels.

The One with the Federal Generative AI Strategists Jul 14, 2023

Kathleen Featheringham, Vice President of Federal AI/Machine Learning, and Frank Reyes, Cloud Solutions Leader at Maximus joins the show to discuss the many ways that artificial intelligence can support IT modernization at an accelerated pace for government agencies. We also talk about the many government use cases for generative AI to drive efficiency, AI’s impact on the workforce, and how this technology can improve services, provide a better citizen experience, and increase cybersecurity postures in Federal agencies.

The One with the DoD Deputy CIO Jul 07, 2023

Lily Zeleke, the Deputy Chief Information Officer for the Information Enterprise at the Department of Defense joins the show to discuss her strategy as she has looked to modernize the DoD. We also talk about how he previous roles have prepared her for her current position at the Department and we dig into some of her main initiatives such as network optimization, cloud adoption, software modernization, and IT reform,

The One with the UNC Women’s Soccer Coach Jun 29, 2023

Anson Dorrance, the Head Women’s Soccer Coach at the University of North Carolina and former United States National Team Coach, joins the show to discuss how he implemented a data-driven culture of competition and teamwork and why he feels it has made his teams so successful. We also talk about how good leaders can push individuals to find their inner greatness, ways he manages to reinvent himself and motivate his team at the beginning of every season, and what has shaped him throughout his life that has gotten him to where he is today.

The One with the IBM Center for the Business of Government Leader Jun 19, 2023

Daniel Chenok, Executive Director of the IBM Center for the Business of Government and a Fellow of the National Academy of Public Administration joins the show to discuss the latest trends in government innovation including a program the center has coined “Future Shocks,” which is looking at other events that could completely upend our way of thinking. We are also going to dig into his career in government and the IBM Center’s Anniversary Challenge Grant Program.

The One with the CDC CISO Jun 09, 2023

Joseph Lewis, Chief Information Security Officer at the Centers for Disease Control and Prevention (CDC) joins the show to discuss what the challenges of being in charge of security for one of the most high profile government organizations in the World. We also talk about his passion for leadership, some of his priorities for the organization, and how he sees the CISO evolving in the next few years.

The One with the TechTables Podcast Host Jun 01, 2023

Joe Toste, host of The Public Sector Show by TechTables recently hosted me on his show and I wanted to share that conversation with you. In the episode we discussed the trend of younger generations moving into leadership roles within government, the benefits of open-mindedness and empathy, and the impact of technology on recruitment and retention. We also explored the potential for emerging technologies to improve outcomes in the public sector and drive positive change and delved into the concept of getting 1% better every day, the value of compounding growth, and the importance of habits in achieving success.

The One with the United Nations Cybersecurity Advisor May 26, 2023

Dr. Jacqui Taylor, CEO and founder of FlyingBinary, a UK-based deep tech innovation, a top technology, cybersecurity and IoT global Influencer and an advisor to the United Nations and the G20 joins the show to discuss the latest trends and drivers from around the globe in the pertaining to cybersecurity in government. We also talk about what governments can do to bolster their security posture beyond just technology and what she sees working when it comes to filling in the gaps around cyber talent.

Check out FlyingBinary - "The home of our Cyber Security Work across the world" at https://flyingbinary.com/contact/, and on LinkedIn at https://www.linkedin.com/company/1202052 -

You can find Jacqui on LinkedIn at https://www.linkedin.com/in/dr-jacqui...

For Jacqui's website "The home of the Empathy Economy and my equity mission", please have a look at https://jacqui.online

CyAN's mentorship programme is announced here: https://cybersecurityadvisors.network…

The One with the Dcode Public Policy Leader May 15, 2023

Nate Ashton, Managing Director for Public Policy at Dcode and Executive Director for The Alliance for Commercial Technology in Government joins the show to discuss what ways he thinks government organizations can see more emerging tech companies engage in a more meaningful manner. We also talk about what lessons he feels the government has learned policy-wise from the pandemic era and the things that are giving him confidence right now that the public sector modernization industry is moving in the right direction.

The One with the CIA Innovation Chief May 05, 2023

Jennifer Ewbank, Deputy Director of the Central Intelligence Agency for Digital Innovation joins the show to discuss what it’s like being a digital leader in such a covert organization and her strategy to modernize the agency. We also take a journey across her 35 year career in government and unpack some of the key lessons she has learned and advice she has for the next generation and discuss how she has overcome imposter syndrome as she has progressed in her roles.

The One with the Former PA Congressman Apr 25, 2023

Honorable Patrick J. Murphy, former Pennsylvania Congressman and Under Secretary of the Army joins the show to discuss his involvement in Task Force Cyber and why military veterans can be the answer to our cybersecurity talent problem. We also discuss his career in the military, what he took from his experiences in Congress, and why service has been so important in his life and how he hopes to instill it in those around him as well.

The One with the CGI Federal SVP Apr 14, 2023

Gregg Mossburg, Senior Vice President at CGI Federal joins the show to give his perspective on how the overall federal market has evolved from a technology and cultural standpoint. We also discuss how he has managed to reinvent himself throughout his long career, ways CGI Federal is helping government organizations respond to consistently changing mission demands, and what is really surprising him in the market right now.

The One with the Talend Public Sector Leader Apr 06, 2023

Tom Scurlock, Regional Vice President for Federal, State & Local Government at Talend joins the show to discuss how he is seeing public sector organizations use data in innovative ways to drive decision-making and mission outcomes. We also talk about the influence that data can have on CX, how can leaders use AI to speed the manual tasks of data management, & why the Talend Trust Score™ is more than just a marketing term.

The One with the DoD UX/CX Experts Mar 27, 2023

Colt Whittall, Chief Experience Officer for the United States Air Forces joins the show to discuss the importance of UX and CX in the military and how he is leveraging a data-driven model to drive change. Nate Aiken and Maryann Monroe, senior experience leaders at Maximus also join the conversation to discuss best practices around implementation and how to make these vital programs sustainable for the future.

The One with the Former Federal CIO Chief of Staff Mar 07, 2023

Jordan Burris, Vice President of Public Sector Strategy at Socure and the former Chief of Staff to the Federal CIO joins the show to unpack some of the important elements of the recent National Cybersecurity Strategy and proposed measures to combat pandemic-related fraud. We also talk about what he learned during his time in government that has helped him become a true partner to public sector entities and how his childhood helped shape the passion he has for equitable service delivery for all Americans.

The One with the Former NFL Tight End Mar 03, 2023

Julius Thomas, the former NFL Pro Bowl Tight End for the Denver Broncos, Jacksonville Jaguars and Miami Dolphins current PhD candidate in Psychology joins the show to share some of the lessons he learned during his career and how they impact him to this day. We also talk about what it took for him to go from his lowest career point to highest career point, how he managed the anxiety that came with that success, and he shares the questions that Peyton Manning asked him that no other quarterbacks did throughout his career.

The One with the US Navy CTO Feb 24, 2023

Don Yeske, the Chief Technology Officer for the United States Navy joins the show to deepdive into the Capstone Design Concept for Information Superiority set by CIO Aaron Weis and his vision for alignment to the strategy. We also talk about his time in Afghanistan and what it taught him, why user experience is so important within the defense department, and how the show “Welcome to Wrexham” relates to digital transformation in government.

The One with the Wake County, NC CIO Feb 16, 2023

Jonathan Feldman, the Chief Information Officer for Wake County, North Carolina joins the show to discuss what he has learned about the 1.1 million residents he now supports and some of the initiatives he is working on to connect and engage the community. We also discuss the advantages and disadvantages of working in the Raleigh Technology Triangle, what tech layoffs can mean to the public sector talent pool, and his thoughts on how to serve such a diverse population while trying to personalize services for each resident.

The One with the City of Kyiv Digital Chief Feb 06, 2023

Oleg Polovynko, Chief Information Officer for the City of Kyiv, Ukraine joins the show to discuss his trip to the World Economic Forum’s Annual Meeting in Davos where he worked to get support for digital transformation programs in his homeland. We also talk about some of his key focus areas for the citizens of Kyiv prior to the war, how those plans have changed since the invasion, and what is giving his hope for the future of Ukraine.

The One with World Economic Forum Leader Jan 27, 2023

Dr David Bray, PhD, a Leader at the World Economic Forum, Distinguished Fellow at the Stimson Center, and former Chief Information Officer at the Federal Communications Commission joins the show to the hardest part of operating as a CIO in government and how he has seen progress. We also discuss what technologies will have the biggest impact on our lives over the next three years, the biggest challenge the industry is facing today, and his predictions on what might shock the World next.

The One with the Government Ai Expert Jan 17, 2023

James Bench, Vice President of Technology Consulting Services at Maximus joins the show to discuss the future of artificial intelligence and machine learning and where he thinks the biggest opportunity is for government organizations. We also dive into the re-skilling efforts happening in government and if they have proven effective, what the biggest challenge in AI/ML adoption is in defense and national security, and how the pandemic changed the trajectory of some of these technologies.

The One with the U.S. Army Special Forces Walk-On Jan 02, 2023

Nate Boyer, former United States Army Green Beret, college and professional football player, philanthropist, veterans advocate, actor and director joins the show to discuss what he believes builds great teams and what you can be doing today to strengthen your own squad. We also talk about his new movie and foundation, his formula for healing up from challenging situations, and what he learned from playing under two hall of fame football coaches.

The One with the Bureaucracy Hacker Dec 19, 2022

Nick Sinai, co-author of the book “Hack Your Bureaucracy”, former deputy Chief Technology Officer of the United States, and venture capitalist joins the show to talk about his recent book and explain the real-world experiences working in both the federal sector and the private sector that informed the 56 tactics shared in the book. We also discuss his role in driving open data usage during his time in government and what sparked is passion for innovation at all levels.

The One with the Maximus Cybersecurity Experts Dec 07, 2022

Bruce Matthews and Kynan Carver, cybersecurity executives at Maximus and experts in threat intelligence and security technology join the show to discuss the progress that has been made since the release of the cybersecurity executive order. We also talk specifically about advances made at DHS and the DoD, how the CMMC program is evolving in support of the defense industrial base, and they make predictions for what 2023 will bring to this area of focus.

The One with the Former Commonwealth of Virginia CIO Nov 28, 2022

Nelson Moe, Former Chief Information Officer for the Commonwealth of Virginia and Strategy Principal for Iron Bow Technologies joins the show to discuss some of the lessons he learned during his career as a technology leader in government. We also discuss how he went from being a submarine captain to a role in government technology, important considerations CIO’s should be thinking about regarding cybersecurity, and how the pandemic influenced his approach to partner and vendor relations.

The One with the DOL Emerging Technology Chief Nov 16, 2022

Krista Kinnard, Chief of Emerging Technology at the United States Department of Labor joins the show to discuss some of the priorities she has in this position, and challenges that she faces, being the first person to occupy this job. We also discuss her thoughts on what emerging technologies can have the biggest impact on government, if she believes the metaverse will become a public sector focus, and best practices on driving adoption of digital technologies across an enterprise.

The One with the USAF Kessel Run Co-Founder Nov 04, 2022

Bryon Kroger, Former Co-Founder and COO of the U.S. Air Force’s Kessel Run Program and the Founder and CEO of Rise8 joins the show to discuss why adopting a “think big, start small” strategy to software transformation is so important to success. We also discuss the story behind Project Kessel Run and how it has influenced other software factories across government, his thoughts on driving change at large bureaucracies, and what he believes needs to change for next-generation technologies to get into the warfighter’s hands faster.

The One with the Workforce Innovation Leader Oct 27, 2022

Kelley Steven Waiss, Head of Workforce Innovation at ServiceNow and the author of the book “The Inside Gig: How Sharing Untapped Talent Across Boundaries Unleashes Organizational Capacity” joins the show to discuss the changes in the government workforce and predictions for the future. We also look at tactical ways that agencies can redistribute the talent they already have in their organization to eliminate some of the gaps they might have, how to identify employees that may want to expand their roles, and how technology has really changed an organization’s view on talent.

The One with the USAF A-10 Fighter Pilot Oct 14, 2022

Tammy Barlette, a Mindset and Performance Expert and Retired Lieutenant Colonel and fighter pilot in the U.S. Air Force joins the show to discuss ways we can all work to be better leaders based on experiences she has had in the cockpit. She also discusses what separates the best of the best of the best in fighter pilot training, some of the more common issues she sees when working with people that they are struggling with from a mindset perspective, and how she deals with imposter syndrome.

The One with the Ukraine DX Deputy Minister Oct 04, 2022

Alex Bornyakov, Deputy Minister of Digital Transformation of Ukraine and the Head of the Diia City project joins the show to discuss why their digital efforts have been key to helping combat Russian aggression and how their focus has evolved from before the Russian invasion to the present. We also talk about what it is like to live in Ukraine on a day-to-day basis, their success in partnering with the private sector so rapidly and lessons learned that can help other governments, why cryptocurrency has been so vital to their strategy, and how they see blockchain becoming a mainstream government technology.

The One with the AWS US Public Sector Leader Sep 26, 2022

Dave Levy, Vice President of U.S. Government, Nonprofit, and Healthcare at Amazon Web Services (AWS) joins the show to discuss why some agencies still continue to struggle with cloud adoption due to cultural, budgetary and workforce constraints and how AWS is helping them overcome these challenges? We also discuss how the recent Executive Order on “Transforming Federal Customer Experience and Service Delivery” stands to reshape the way government agencies design and deliver services to the public and how agencies should approach their modernization efforts to meet the EO’s mandates.

The One with the HUD CX Leader Sep 15, 2022

Amber Chaudhry, Customer Experience Leader and Strategist at the U.S. Department of Housing and Urban Development & the Co-Founder of Muslim Americans in Public Service (MAPS) joins the show to discuss the need for government to focus on personalizing experiences at scale while still delivering empathy in every touchpoint. We also talk about some of her biggest challenges she has faced on delivering effective CX programs at various agencies and how data and human-centered design is at the heart of the programs she is rolling out at HUD.

The One with the State of Texas CIO Sep 06, 2022

Amanda Crawford, Chief Information Officer for the State of Texas joins the show to have a discussion about her state’s digital transformation journey, including where she draws inspiration for some of the projects she implements in the state and how they handled the massive influx of new residents during the pandemic. We also discuss how she ended up as a CIO after spending most of her career working in the legal field, what he has learned from other state CIO’s that she can bring into her own state, and why it is so important to leverage data to drive empathetic, digital citizen experiences.

The One with the Confidence & Mindset Coach Aug 26, 2022

Kelly Chase, Professional Confidence Coach and TV Personality from Netflix’s “Love is Blind” joins the show to talk about what being on a reality TV show taught her about vulnerability why it is such an important trait for leaders to possess. We also tackle the topic of imposter syndrome and ways to combat it, some common patterns she has seen with people she works with as they evolve their careers, and why it is so important to regularly put yourself in uncomfortable situations.

The One with the SLATE Research CEO Aug 15, 2022

Ryan Gallant, the Chief Executive Officer at SLATE Research & Consulting joins the show to discuss modular approaches to government IT modernization and why agencies don’t need to completely modernize all their systems, infrastructure, and processes at once. We also discuss how cybersecurity is moving from a theoretical, omnipresent challenge to an engrained part of IT and he gives advice to the private sector to help them establish their technologies into strategic plans for agencies.

The One with the LMI Transformation Leader Aug 05, 2022

Bettina Kolleda, the Vice President for Business Transformation at LMI joins the show to discuss the importance of a phased approach to modernization and why it is something government leaders should be looking to do strategically. We also talk about ways to engage the workforce during your modernization journey, why she thinks think human-centered design is becoming more mainstream in government vs just acquire and deploy, and she delivers some advice to agencies looking to scale a successful pilot program into their enterprise ecosystem.

The One with The Pulse of GovCon Co-Founders Jul 27, 2022

Amber Hart and Lisa Shea Mundt, Co-Founders of The Pulse of GovCon join the show to discuss the key trends happening in the government contracting market and their advice to companies working in this space. We also discuss compliance issues that are impacting the industry, some of the biggest misconceptions they find in the market, and advice for women looking to start their own business.

The One with the Queensland Chief Digital Officer Jul 18, 2022

Tracy Whitelaw, Chief Digital Officer of the Local Government Association of Queensland and the 2021 Executive Leader of the Year Award for leadership in eGovernment joins the show to discuss why the challenges being faced by governments in Queensland, Australia are not unique to this region. We also talk about the greatest challenges facing government executives today, her advice for industry partners looking to make a change, and shares a compelling use case for IoT in public sector.

The One with the Government of Ireland CIO Jul 05, 2022

Barry Lowry, Chief Information Officer for the Government of Ireland joins the show to discuss his priorities for his country’s digital transformation efforts and the ways he intends to center around his citizens. We also tall about how he has seen the role of the government CIO evolve, the ways he responded during the pandemic to support his various stakeholders, and how he is leading for a data-centric mindset.

The One with the City of Los Angeles CSO Jun 27, 2022

Greg Spotts, Chief Sustainability Officer of the City of Los Angeles’ Bureau of Street Services joins the show to talk about his thoughts on why sustainability has received even more focus over the past few years in both the public and private sectors than it had before. We also discuss how these programs can be key enablers for their stakeholders, why it is so important to make “smarter” streets, and his recommendations for cities looking to build more robust sustainability programs in the future.

The One with the Government of Canada CIO Jun 14, 2022

Catherine Luelo, Chief Information Officer for the Government of Canada joins the show to discuss how she is refreshing Canada’s digital strategy and improving government’s use of data. We also discuss her time as CIO at Air Canada when she navigated arguably the hardest period of time the global commercial aviation industry has ever faced with the pandemic, the risks and rewards of digital transformation, and the push to establish single digital identities for Canadians in support of their citizen experience priorities.

The One with the Genesys CX Strategist Jun 02, 2022

Dr. Natalie Petouhoff, Customer and Employee Experience Strategist at Genesys & WSJ Best Selling Co-Author of “Empathy in Action” joins the show to discuss how government organizations can personalize experiences at scale while still delivering empathy in every touchpoint through technology. We also introduce the concept of Experience as a Service (EaaS) and how it will disrupt the new normal, ways that the concepts in her book relate to the recent executive order including human-centered design, and the legacy she hopes to leave on CX with this book.

The One with the GovTribe Co-Founder May 27, 2022

Nate Nash, Senior Vice President at GovExec and Founder of GovTribe joins the show to discuss some of the latest trends happening in government contracting and ways for organizations to respond effectively to some of the changes. We also discuss the risky origin story of GovTribe, his latest research into IDIQ consumption and competition, and how to use data to get ahead of the RFP cycle.

The One with the Canalys Chief Analyst May 20, 2022

Jay McBain, Chief Analyst at Canalys for Channels, Partnerships and Ecosystems, keynote speaker, author and recently named a Top 8 Global Influencer by Channel Partners joins the show to discuss why the next decade of the channel ecosystem will be pivotal as the technology industry undergoes a major transformation. We also talk about how marketplace are going to disrupt the current model, the importance of “orchestration” and the growth that could bring to companies, and what governments need to do to adapt to all of this change.

The One with the Former NHL Defenseman May 07, 2022

Karl Alzner, former National Hockey League defenseman with the Washington Capitals and Partner Manager at ThunderCat Technology joins the show to talk about lessons that he learned during his career in the NHL and how they have translated to his new role in the government space. We also discuss why he decided to move into the public sector industry, what it takes to have staying power in challenging environments, and shares what some of the growing pains have been during his transition.

The One with the WalkMe VP Apr 25, 2022

Billy Biggs, Vice President of Public Sector at WalkMe joins the show to discuss his views on the state of the customer and employee experience landscapes in government. We also talk about how the pandemic has impacted procurement in the public sector, he illustrates the importance of data for CX strategy, and his thoughts on hiring as we navigate what some are calling the “Great Resignation.”

The One with the Former FCC CIO Apr 12, 2022

Francisco Salguero, Digital Acceleration Architect at Salesforce and Former Chief Information Officer at Federal Communications Commission joins the show to discuss why technology is not the most important aspect to government digital transformation. We also talk about the impact Brazilian Jiu-Jitsu has had on his career, his advice to industry as they engage public sector leaders, and some of the non-technical challenges he faced sitting in the CIO role.

The One with the WeWork Federal Chief Apr 01, 2022

Daniel Mathews, Head of the Federal Government Practice at WeWork and the Former Commissioner of GSA’s Public Buildings Service joins the show to discuss how the pandemic and telework has changed the landscape of Federal real estate. We also discuss how WeWork is supporting data-driven decisions on the government’s building footprint, how the internet of things can support workplace evolution, and his thoughts on the future of work in government.

The One with the DISA Deputy Director Mar 22, 2022

Major General Garrett Yee, Deputy Director at the Defense Information Systems Agency (DISA) joins the show to discuss his career in the United States Army and tough lessons he has learned along his journey. We also talk about what pulled him into military service, his priorities for the agency as it evolves, and his thoughts on what the biggest challenge the industry is facing right now and into the future.

The One with the U.S. Veteran’s Affairs EX Leader Mar 15, 2022

Airis McCottry Gill, Executive Director, Employee Experience and Organizational Management at the U.S. Department of Veteran’s Affairs joins the show to discuss her thoughts on the recent Executive Order for Customer Experience and how she sees it impacting the EX landscape in government. We also talk about why the development of journey maps has changed the approach to EX at the department, how she has enabled a culture centered around data, and her advice to women in the government technology space.

The One with the Adobe Government CX Evangelist Mar 03, 2022

Jonathan Benett, Technical Director for Digital Government Solutions at Adobe and the Former Chief Enterprise Architect at USDA joins the show to discuss why legislation like the 21st Century Integrated Digital Experience Act (IDEA) and the recent CX executive order have made this a “renaissance time” when it comes to improving government experience. We also talk about lessons he learned from his time as a government executive, how technology is enabling the workforce of the future, and why digital equity has become such an important driver around digital transformation.

The One with the WHOOP Data Expert Feb 24, 2022

Kristen Holmes, Vice President of Performance Science at WHOOP and NCAA D1 All-American, National Champion and Hall of Fame inductee joins the show to discuss the importance of being data-driven and how to build a couture around data to drive positive impact. We also discuss the work WHOOP is doing to support performance of military service members, ways that organizations can help mitigate employee burnout, and the biggest challenges she sees when trying to change an organization’s mindset.

The One with the ICF Public Sector EVP Feb 15, 2022

Mark Lee, Executive Vice President for Global Public Sector at ICF International joins the show to discuss ways he has seen the pandemic accelerate and alter the future of government work. We also talk about some of the ways he has worked with customers as they have learned to navigate the new normal, what agencies should be prioritizing and they look to redefine their customer experiences, and some of his predictions for the next government fiscal year.

The One with the Red Hat Public Sector Chief Feb 03, 2022

Clara Conti, Vice President and General Manager of Red Hat Public Sector joins the show to discuss how she has navigated the COVID-19 pandemic and what best practices she learned over the past couple years that can be leveraged for organizations operating in the new normal. She also shares her thoughts on the Federal government’s progress around cloud adoption, attributes agencies should be focused on when evaluating a new company or technology, and advice for young women entering the government technology space.

The One with the Leadership and EQ Coach Jan 27, 2022

Nicole F. Smith, M.Ed, Ranked #3 Nationally Recognized Leadership and EQ Coach, Speaker, Best Selling Author, and the CEO of JMS Creative Leadership Solutions joins the show to discuss how to improve as a leader with an eye towards the next-generation workforce. We also focus on improving your emotional intelligence, how to enhance your business and personal relationships, and the increasing importance of empathy in every touchpoint we have with our stakeholders.

The One with the Twilio Public Sector Chief Jan 12, 2022

Justin Herman, Global Head of Public Sector at Twilio and former Emerging Citizen Technology Leader at the General Services Administration (GSA) joins the show to discuss the impact that the recently enacted Executive Order for Customer Experience will have moving forward. We also discuss how trends like augmented reality and the Metaverse will change the CX landscape, how smart cities will align to digital experience, and how cloud adoption can support innovation in 2022 and beyond.

The One with the ReM Score CEO Jan 03, 2022

Alex Castro, Founder and CEO of ReM Score and bestselling author of “Measure, Execute, Win!” joins the show to discuss ways that government organizations should be using data to optimize their decision-making and operations. We also discuss how organizations can adapt to the new normal and how the “fail fast” mentality lauded in Silicon Valley for driving change can actually be an inhibitor on the next-generation workforce.

The One with the techUK Government Chairman Dec 13, 2021

Simon Godfrey, Chairman for Public Sector at techUK and Director of Government Relations at BT Group joins the show to discuss technology trends impacting the public sector and predictions for 2022. We also take a look back and some of the biggest ways public sector was impacted in 2021 and discuss policies that could drive larger adoption of emerging technologies in government moving forward.

The One with the NC HHS Technology Leader Dec 06, 2021

Dr. Joe Perez, Senior IT Lead at North Carolina Department of Health and Human Services and Chief Technology Officer at Solontek joins the show to discuss how data is changing the landscape in government and ways for leaders to support a culture change around information. We also have a conversation about why is it so challenging for government to roll out technology as quick as the private sector, predictions on how data will continue to change government, and what challenges keep a CTO up at night in this new normal.

The One with the USAF Chief Software Officer Nov 29, 2021

Nicolas Chaillan, the former Chief Software Officer for the U.S. Air Force and current Prevent Breach CTO joins the show to discuss the reasons behind his dramatic resignation from his role at the Department of Defense earlier this year. We also dive into his entrepreneurial background which had him start his first company at 15 in France, a six-month plan he built that could see the United States catch up to its advisories in the AI race, and his predictions for the Department of Defense moving forward.

The One with the NYT Bestselling Author Nov 17, 2021

Alec Ross, the New York Times bestselling author of “The Raging 2020s" and former Senior Advisor for Innovation to Secretary of State Hillary Clinton joins the show to talk about the catalyst for his latest book and what he thinks about today’s social contract with government and industry. We also dive into challenges he faced at the State Department trying to bring diplomacy into the 21st century and why he thinks the Pentagon needs Silicon Valley nerds more than ever.

The One with the Clark County, NV CIO Nov 08, 2021

Nadia Hansen, the former Chief Information Officer for Clark County, Nevada joins the show to talk about the challenges she faced as the IT chief for the United States’ 11th largest county and how she plans to support global communities in her new role with the experience she has gained in her time as CIO. We also discuss how she navigated a nearly $1 billion budget deficit during the pandemic, some of the accomplishments that she is most proud of as CIO, and her advice to her successor as they look to make their own mark on the county.

The One with the CISA Chief Privacy Officer Oct 26, 2021

James Burd, Chief Privacy Officer for the Cybersecurity and Infrastructure Security Agency (CISA) at Department of Homeland Security joins the show to discuss some of the key initiatives we should be focused on within the recent cybersecurity executive order. We also discuss his priorities and challenges as a privacy officer, ways governments can make themselves a less attractive target for cyber attacks, and whether online elections are in our future within the United States..

The One with the DLT Market Intelligence Chief Oct 13, 2021

Lloyd McCoy, Market Intelligence Director for DLT Solutions joins the show to discuss some of the market opportunities he is seeing for the U.S. Federal Government in both the civilian and defense sectors. We also discuss some of the key trends that have been drivers of IT growth, what new policies he sees impacting significant cloud adoption in government, and his predictions on where spending might be prioritized in the next few years.

The One with the EY eGovernment Futurist Oct 04, 2021

Mohammad J. Sear, eGovernment Advisor and Futurist at EY joins the show to discuss his predictions for the future of digital transformation for the global public sector market. We also discuss how data is playing a role in transforming government organizations cloud strategies, how the pandemic has changed the approach for DX, and how government should be prioritizing in their CX evolution.

The One with the Splunk Public Sector GVP Sep 23, 2021

Jeremy Rissi, Vice President of Global Public Sector at Splunk joins the show to discuss some of the key findings from their most recent report, “The State of Data Innovation 2021.” We also discuss ways global government organizations are using data to improve daily decisions and actions in every aspect of their mission, characteristics that make organizations data-centric leaders, and his recommendations in helping your organization become more information-driven.

The One with the Raft CEO Sep 10, 2021

Shubhi Mishra, Chief Executive Officer at Raft joins the show to talk about how her company is changing the way government and defense organizations innovate by bridging the gap between humans and data. We also discuss how will remote work will play a part in the diversification of the workforce, advice for companies that want to be more than just another technology vendor to their customers, and her thoughts on whether this acceleration of DX during the pandemic is here to stay.

The One with the City of San Jose CIO Sep 03, 2021

Jordan Sun, Chief Innovation Officer for the City of San Jose, CA joins the show to talk about how he ended up in government and what it’s like supporting citizens in the heart of Silicon Valley. We also discuss his work with the U.S. Army in Afghanistan supporting crisis response in the face of Taliban and ISIS attacks, how data is allowing him to personalize his service interactions with citizens, and how digital equity is key to the future of San Jose.

The One with the Department of Transportation CTO Aug 30, 2021

Pavan Pidugu, Chief Technology Officer for the Department of Transportation’s Federal Motor Carrier Safety Administration joins the show to talk about how data is changing the landscape of his organization. We also discuss his experience joining the government during the pandemic after leaving an executive role at Wal-Mart, how his background in CX has helped him in his current role, and what his technology priorities are for FMCSA over the next few years.

The One with the Army Corps of Engineers CIO Aug 16, 2021

Dovarius Peoples, Chief Information Officer at the U.S. Army Corps of Engineers joins the show to discuss how he is helping his organization become more data-driven through cloud modernization. We also discuss the cybersecurity challenges he faces in the role as the Corps adopts zero trust, how he manages the information needs of such a diverse, multi-theater organization, and how IoT is supporting mission outcomes.

The One with the NY Smart Cities Director Aug 03, 2021

Youssef Kalad, former Director of Smart Cities for the State of New York & Program Director for NYCx joins the show to discuss how governments can more effectively leverage technology to support their citizen. We also explore the rise in cyber considerations IoT and digital services and how governments are navigating these challenges.

The One with the Strategic Communications Group CEO Jul 26, 2021

Marc Hausman, CEO of Strategic Communications Group joins the show to discuss some of the key pillars of thought leadership campaigns when targeting government buyers that are more “enlightened” than ever before. We also explore some of the ways to deploy successful agency based marketing campaigns to the public sector, the best types of assets marketers should be prioritizing right now, and what marketers can expect in the coming 12 months.

The One with the TTS Technology Director Jul 15, 2021

Aidan Feldman, Director of Technology for the Technology Transformation Service at GSA joins the show to discuss how his team is support the digital maturity of the U.S. Federal Government through emerging technology adoption. We also explore the role digital equity plays in his strategy, ways TTS is using data to drive modernization, and why how service design needs to be at the heart of government innovation.

The One with the Oman Smart City Lead Jul 06, 2021

Laila Al Hadhrami, head of the national smart cities program from the Government of Oman joins the show to discuss how her smart city strategy impacts the overall Oman Vision 2040 agenda. We also explore ways that Hong Kong and other global cities have inspired their strategy, how security and AI impacts their IoT and data ecosystem, and what she sees as the future of smart cities globally.

The One with the City of Buffalo CSO Jun 25, 2021

Oswaldo Mestre Jr., Chief Service Officer for the City of Buffalo, NY joins the show to discuss how the pandemic impacted citizen service delivery in the new normal. We also explore how he is looking to prioritize resilience as he builds out his future CX strategies, what collaboration looks like with his CIO and CTO at City Hall, and how data is playing a pivotal role in bringing inclusion and digital equity to the citizens of Buffalo.

The One with the U.S. Navy Seal Author Jun 10, 2021

Leif Babin, former U.S. Navy Seal and the author of the best-selling book, “Extreme Ownership” joins the show to discuss the importance of leadership to public and private sector organizations. We also explore how to leverage ‘The Laws of Combat’ and a ‘Mindset for Victory’ while balancing potential leadership dichotomies, plus tactical ways to implement some of these principles into your own organizations.

The One with the New America Fellow Jun 01, 2021

Ayushi Roy, a Fellow at the New America Foundation and Director, State & Local Technology at 18F joins the show to discuss how technology is supporting digital equity in citizen service deployment. We also discuss how governments are prioritizing CX, where organizational leadership should focus when deploying a digital transformation strategy, and lessons she has learned throughout the pandemic.

The One with the Veteran’s Affairs CX Chief May 14, 2021

Dr. Lynda Davis, former Chief Experience Officer for the Department of Veteran’s Affairs joins the show to discuss some of her strategies and priorities as she rolled out CX programs for her stakeholders. We also discuss how the CX landscape is shifting, some of her predictions moving forward, and how the pandemic drove a focus on digital equity in her department.

The One with the Sony Pictures Entertainment CSO May 03, 2021

Stevan Bernard, former Chief Security Officer at Sony Pictures Entertainment joins the show to take us behind the scenes of the infamous nation-state attack perpetrated by North Korea in 2014. We also discuss the pervasiveness of ransomware attacks in the public sector, ways governments can mitigate future attacks, and what the cyber battlefield looks like in the post-SolarWinds era.

The One with the Army Futures Command CIO Apr 12, 2021

Hannah Hunt, Chief Innovation and Product Officer for the Army Futures Command, and a recent Forbes 30 Under 30 award recipient joins the show to discuss how the US Army is driving digital transformation efforts through internal software development. We also discuss her role at the US Air Force as Chief of Staff for their Kessel Run program, how digital transformation is changing the landscape of workforce recruitment and development, and how vulnerability has helped her as a leader.

The One with the Former NFL Wide Receiver Apr 01, 2021

Austin Collie, former NFL wide receiver and current business development executive at JOLT Advantage Group joins the show to discuss what playing in the NFL taught him about becoming better in his role as an IT professional. We also discuss why RPA is bringing so much value to enterprise organizations, his secret to learning complex playbooks, and gives listeners a first-hand glimpse at what it is like to play in the Super Bowl.

The One with the Merritt Group Federal SVP Mar 24, 2021

Matt Donovan, Senior Vice President for Government at Merritt Group joins the show to discuss the importance of developing agency-based marketing programs as part of your GTM strategy. We also discuss tactical steps to begin to building your messaging platform, new digital marketing technologies in the market you can take advantage of today, and best practices in delivering strategic value to your sales leaders.

The One with the UiPath Federal CTO Mar 14, 2021

Jim Walker, Federal Chief Technology Officer at UiPath and former Deputy Chief Information Officer at NASA joins the show to discuss the evolution of robotic process automation in government. We also discuss the many ways that RPA has been vital to the public sector’s shift to a hybrid work environment, how the technology is supporting the future of work, and how it has become an important tool in a CIO’s toolbox.

The One with the City of Chattanooga CIO Mar 04, 2021

Brent Messer, Chief Information Officer for the City of Chattanooga joins the show to discuss the city’s selection into the G20 Global Smart Cities program. We also discuss their move to completely remove paper from their enterprise environment and what he went through when the pandemic first kicked-off.

The One with the ServiceNow Federal CTO Feb 19, 2021

Jonathan Alboum, Federal CTO at ServiceNow, and Former CIO at the Department of Agriculture joins the show to discuss the value low-code technology can bring to the public sector. We also discuss what government CIO’s are currently thinking as they enter a new normal and insights from his extensive career in the public sector.

The One with the British Columbia Digital Chief Feb 11, 2021

Jaimie Boyd, Chief Digital Officer for the Government of British Columbia joins the show to discuss the core technology principles that were developed to support the digital transformation evolution of her province. We also discuss the importance of the open data provided by governments around the globe to catalyze innovation and her advice for women in the technology space looking to advance in their fields.

The One with the AWS Global Public Sector VP Feb 07, 2021

Sandy Carter, VP of Global Public Sector Partners and Programs joins the show to discuss the value that cloud is bringing to governments around the World, and how AWS’ partners are helping to fuel that acceleration. We also discuss the increased adoption of IoT in government, her role in paving the way for Women in Tech, and her thoughts on what’s next for AWS with the departure of CEO Andy Jassy.

The One with the ACT-IAC CEO Jan 27, 2021

Dave Wennergren, CEO of ACT-IAC and former CIO for the US Navy joins the show to discuss trends and predictions for government IT modernization in 2021. We also discuss the perspective of a government CIO, focus areas for ACT-IAC in the new normal and his thoughts about the future of acquisition innovation.

The One with the City of Toronto CTO Jan 14, 2021

Lawrence Eta, Chief Technology Officer for the City of Toronto joins the show to discuss how his background as an immigrant has shaped the way he views citizen service delivery and made him a respected technology thought leader around the World. We also talk about how he supported the pivot of Canada’s largest city during the pandemic through technology, the key principles he aligns his technology decisions with and his initiative to make the internet a fundamental, essential utility service.

The One with the OpenText Compliance Expert Jan 08, 2021

Andy Teichholz, Head of Industry Strategy for Compliance and Legal at OpenText joins the show to discuss some of the regulatory directives most critically impacting the public and private sector organizations around the World, and why you need to know about them. We also talk about some of his 2021 trends for compliance driving digital innovation in government and best ways to align your strategy with some of these directives.

The One with the Human Capital SMEs Dec 17, 2020

Chris Traylor and Tom Chapin join the show for the 1st Annual Holiday Episode as we discuss the human capital issues most critically impacting the governments ability to recruit and retail the next-generation workforce. We also deliberate how the future of work impacts recruitment and we share our top holiday films of all-time.

The One with the SecDef Speechwriter Nov 25, 2020

Lt. Cmdr Guy Snodgrass, former TOP GUN pilot and instructor, and chief speechwriter for the Secretary of Defense joins the show to talk to us about how lessons he learned in the cockpit translate to the business world. He also shares some stories from his flying career, discusses his role serving as speechwriter for General James Mattis, and what he thinks is happening in the Pentagon right now.

The One with the Red Hat Chief Architect Nov 19, 2020

Adam Clater, Chief Federal Architect at Red Hat, joins the show to discuss how open source technology can drive business value within the public sector in the new normal. We also touch on some innovative marketing programs being deployed at Red Hat, the behind the scenes effort it takes to brings these programs to life, and he even shares the story of how he recently proposed to his fiancé.

The One with the Google Workspace Chief Nov 10, 2020

Gary Danoff, head of Google Workspace strategy and operations for the public sector, joins the show to discuss his vision for what the future of government work could look like in the coming years. We also deliberate the impact the pandemic had on the public sector, how cloud has buoyed government DX, and a few things he is grateful for as we approach the Thanksgiving holiday.

The One with the Election Scenarios Oct 22, 2020

Francis Rose, host of the “Government Matters” television show joins the show to discuss some fundamental differences between Donald Trump and Joe Biden related to government IT modernization. We also discuss how the outcome of this election could affect IT budgets at both the federal and regional government levels and why organizations have shifted from a compliance-first approach to mission-first.

The One with the Navy SEAL CEO Oct 20, 2020

Mike Sarraille, CEO of EF Overwatch, former US Navy SEAL and co-author of "The Talent War," joins the show to discuss how his experiences as a special warfare operator translate into talent acquisition. We also explore ways that government can compete for top candidates and what he learned about leadership coming out of the Battle of Ramadi.

The One with the Contegix CMO Oct 12, 2020

Elizabeth Clor, Chief Marketing Officer at Contegix joins the show to discuss how her organization pivoted in the midst of the pandemic, strategies for dealing with digital fatigue, and the value of customer persona research. We also explore how running marathons has positively impacted her career.

The One with the ADI Chief Sep 25, 2020

Matthew Cornelius, Executive Director of the Alliance for Digital Innovation (ADI), and former Senior Advisor for Technology and Cybersecurity Policy at the White House's OMB joins the show to discuss technology problems that agencies are facing, including antiquated operating models and processes, plus how his organization is working to influence policies to drive innovative change in government.

The One with the GovBizResults CEO Sep 10, 2020

Juliana Slye, CEO and Managing Principal of Government Business Results joins the show to discuss what marketers should be focused on as they build a strategy post-pandemic. We also deliberate ways marketers can duplicate the value of in-person events in today’s conditions and what programs her team has deployed on behalf of her clients that drove positive change.

The One with the Army Cloud Director Aug 21, 2020

Paul Puckett, Director of the Enterprise Cloud Management Office (ECMO) for the U.S. Army joins the show to discuss his vision for the future of cloud for the service branch. We also talk about why this new cloud office was created last year, his career in the private sector, and why the Army views data as the new ammunition for the future fight.

The One with the Federal CIO Aug 06, 2020

Suzette Kent, Former CIO for the United States Government joins the show to discuss her legacy and some of the things she wants to see accomplished with her successor. We also talk some technologies she sees becoming mainstream soon, her love of all things LSU sports, and her advice for the next Federal CIO.

The One with the DLT Marketing Lead Jul 14, 2020

Tom Mahoney, head of marketing at DLT Solutions, joins the show to discuss their latest acquisition and what it means to the business. We also talk about ways for marketers to further their careers by adding value in non-traditional places and lessons learned in our new digitally-focused normal.

The One with the GMarkU CEO Jul 03, 2020

Lou Anne Brossman, Founder and CEO of Government Marketing University joins the show to answer questions that listeners have submitted including ways to shift into virtual conferences and how to overcome revenue deficits. She also discusses the GAIN 2020 Conference and other programs from GMarkU.

The One with the Channel CMO Jun 18, 2020

Allan Rubin, the Chief Marketing Officer at ORock Technologies joins the show to discuss how to develop a channel marketing focus into your next fiscal year strategy. We also talk about how his career evolved from sales into marketing and how that has positively impacted how he approaches his relationships with business development executives.

The One with the Top Gun Aviator Jun 10, 2020

Dave Berke from Echelon Front joins the show to share his experience with the OODA loop, the science and art of this process, and how this applies in marketing, sales, and leadership. We also discuss his time at TOP GUN, what he did to become a USMC aviator, and how pilots are dealing with the potential data paralysis that can come from innovation.

The One with the LinkedIn Expert Jun 10, 2020

Erica Pyatt, head of government and advocacy at LinkedIn joins the show to discuss how marketers targeting the public sector can get the most out of the platform. We also discuss some of the new tools available to influencers including LinkedIn Live Video and ways to get a streaming program started.

The One with the Messaging Consultant Jun 08, 2020

Zach Messler, marketing consultant to B2G & B2B technology companies, joins the show to discuss best practices around positioning your message and understanding your audience. We also discuss why, when it comes to marketing, conventional wisdom is out the window.

The One with the Dcode CEO May 26, 2020

Meagan Metzger, the Founder and CEO of Dcode, a company connecting emerging tech and government to bring commercial solutions to critical challenges, joins the show to discuss how marketers and sales can best show value to the government throughout the sales process. We also discuss best ways of leveraging the channel, including working with GSI’s, and why OTA's have become so valuable.

The One with the DoD CISO May 20, 2020

Katie Arrington, Chief Information Security Officer (CISO) for Department of Defense’s Office for Acquisition and Sustainment, and head of the Cybersecurity Maturity Model Certification (CMMC) program, joins the show to discuss why this program is needed and how companies can prepare for the upcoming changes.

The One with the Customer Communications SME May 18, 2020

Government marketers need to provide experiences that span the entire customer journey that are nimble, effective, and most importantly, omnichannel. Jeremy Paul from Quadient joins to talk about what’s happening in both digital and non-digital channels, as well as, the feasibility of virtual voting by November’s US presidential election.

The One with the GovCon Godfather May 07, 2020

Government CIOs leading digital initiatives are evaluating how COVID-19 will impact their mission, and are looking to fast-track the procurement of technologies that can be agile, flexible, and remote to respond to the crisis. Mark Amtower, nationally known speaker, author, and radio host joins the show to discuss how organizations in the near term can capitalize on this accelerated digital transformation evolution.

The One with the Adobe MarTech Expert May 01, 2020

Marketers in the post-COVID-19 era will have to rethink what technologies they really need, which ones can help them save money, and which ones can help them transform their businesses that have been altered by this crisis. According to Gartner, marketing technology accounts for 26% of total marketing spend, so optimizing its value has never been more important. David Rewalt from Adobe joins to discuss how this technology can optimize and transform your customer touchpoints now and in the future.

The One with the Government DX IDC Analyst Apr 23, 2020

The Covid-19 pandemic has showcased the value of IT and digital transformation and organizations should use this time to accelerate the transition. Global government digital transformation expert and IDC analyst, Adelaide O’Brien joins to discuss how governments are responding to the challenges being faced right now, and the key areas and technologies they will be looking to procure.

The One with the Forrester CX Analyst Apr 14, 2020

Overlapping with digital transformation projects, governments agencies are increasingly focusing on customer experience as they seek to improve citizen satisfaction, efficiency, and mission-effectiveness. But with the onset of the COVID-19 pandemic, things are going to change and marketers need to be ready. Rick Parrish, Vice President and Principal Analyst from Forrester joins the show to discuss current trends marketers should know about to adapt to the market now, and in response to COVID-19.

The One with the FedRAMP SME Apr 07, 2020

From federal agencies tapping the cloud to protect vital data in the face of emergencies for COVID-19 response, to the Department of Defense relying on data as a critical differentiator for mission success in the 21st century battlefield, the cloud plays a pivotal role in today’s government evolution. Join us as we discuss all things FedRAMP, including how sales and marketing can support the compliance process, as well as, best practices around selling throughout the roadmap.

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