Some of the world’s greatest innovators, entrepreneurs, and business researchers share their stories and insights from the stage at TED conferences, TEDx events and partner events around the world. You can also download these and many other videos for free from TED.com that features interactive English transcript, and subtitles in as many as 80 languages. TED is a nonprofit devoted to Ideas Worth Spreading.
Here's the Latest Episode from TED Talks Business:
Media and advertising companies still use the same old demographics to understand audiences, but they're becoming increasingly harder to track online, says media researcher Johanna Blakley. As social media outgrows traditional media, and women users outnumber men, Blakley explains what changes are in store for the future of media.
Artist and TED Fellow Aparna Rao re-imagines the familiar in surprising, often humorous ways. With her collaborator Soren Pors, Rao creates high-tech art installations -- a typewriter that sends emails, a camera that tracks you through the room only to make you invisible on screen -- that put a playful spin on ordinary objects and interactions.
Michael Anti (aka Jing Zhao) has been blogging from China for 12 years. Despite the control the central government has over the Internet -- "All the servers are in Beijing" -- he says that hundreds of millions of microbloggers are in fact creating the first national public sphere in the country's history, and shifting the balance of power in unexpected ways.
A decade ago, Robin Chase founded Zipcar in the US, now the largest car-sharing company in the world. Now she's exploring the next level of car-sharing: Buzzcar, a French startup that lets people rent their own cars to others. The details are fascinating (how does insurance work, exactly?), and the larger vision (she calls it Peers, Inc.) points to a new definition of ownership and entrepreneurship.
Plenty of people need jobs with very flexible hours -- but it's difficult for those people to connect with the employers who need them. Wingham Rowan is working on that. He explains how the same technology that powers modern financial markets can help employers book workers for slivers of time.
James Glattfelder studies complexity: how an interconnected system -- say, a swarm of birds -- is more than the sum of its parts. And complexity theory, it turns out, can reveal a lot about how the world economy works. Glattfelder shares a groundbreaking study of how control flows through the global economy, and how concentration of power in the hands of a shockingly small number leaves us all vulnerable.
Activist and fundraiser Dan Pallotta calls out the double standard that drives our broken relationship to charities. Too many nonprofits, he says, are rewarded for how little they spend -- not for what they get done. Instead of equating frugality with morality, he asks us to start rewarding charities for their big goals and big accomplishments (even if that comes with big expenses). In this bold talk, he says: Let's change the way we think about changing the world.
Entrepreneur Elon Musk is a man with many plans. The founder of PayPal, Tesla Motors and SpaceX sits down with TED curator Chris Anderson to share details about his visionary projects, which include a mass-marketed electric car, a solar energy leasing company and a fully reusable rocket.
What motivates us to work? Contrary to conventional wisdom, it isn't just money. But it's not exactly joy either. It seems that most of us thrive by making constant progress and feeling a sense of purpose. Behavioral economist Dan Ariely presents two eye-opening experiments that reveal our unexpected and nuanced attitudes toward meaning in our work.
The US economy has been expanding wildly for two centuries. Are we witnessing the end of growth? Economist Robert Gordon lays out 4 reasons US growth may be slowing, detailing factors like epidemic debt and growing inequality, which could move the US into a period of stasis we can't innovate our way out of. Be sure to watch the opposing viewpoint from Erik Brynjolfsson.
As machines take on more jobs, many find themselves out of work or with raises indefinitely postponed. Is this the end of growth? No, says Erik Brynjolfsson -- it’s simply the growing pains of a radically reorganized economy. A riveting case for why big innovations are ahead of us … if we think of computers as our teammates. Be sure to watch the opposing viewpoint from Robert Gordon.
The 2007-2008 financial crisis, you might think, was an unpredictable one-time crash. But Didier Sornette and his Financial Crisis Observatory have plotted a set of early warning signs for unstable, growing systems, tracking the moment when any bubble is about to pop. (And he's seeing it happen again, right now.)
In 1985, architect Paul Pholeros was challenged to "stop people getting sick" in a small indigenous community in south Australia. And it meant thinking way beyond medicine. In this sparky, interactive talk, Pholeros shares his work with Healthabitat, which works to reduce poverty through practical design fixes -- in Australia and beyond.
Technology is advancing in leaps and bounds -- and so is economic inequality, says writer Chrystia Freeland. In an impassioned talk, she charts the rise of a new class of plutocrats (those who are extremely powerful because they are extremely wealthy), and suggests that globalization and new technology are actually fueling, rather than closing, the global income gap. Freeland lays out three problems with plutocracy … and one glimmer of hope.
In the past three decades, says Michael Sandel, the US has drifted from a market economy to a market society; it's fair to say that an American's experience of shared civic life depends on how much money they have. (Three key examples: access to education, access to justice, political influence.) In a talk and audience discussion, Sandel asks us to think honestly on this question: In our current democracy, is too much for sale?
Why do we turn to nonprofits, NGOs and governments to solve society's biggest problems? Michael Porter admits he's biased, as a business school professor, but he wants you to hear his case for letting business try to solve massive problems like climate change and access to water. Why? Because when business solves a problem, it makes a profit -- which lets that solution grow.
The developed world holds up the ideals of capitalism, democracy and political rights for all. Those in emerging markets often don't have that luxury. In this powerful talk, economist Dambisa Moyo makes the case that the west can't afford to rest on its laurels and imagine others will blindly follow. Instead, a different model, embodied by China, is increasingly appealing. A call for open-minded political and economic cooperation in the name of transforming the world.
The big blue buildings of Ikea have sprouted solar panels and wind turbines; inside, shelves are stocked with LED lighting and recycled cotton. Why? Because as Steve Howard puts it: “Sustainability has gone from a nice-to-do to a must-do.” Howard, the chief sustainability officer at the furniture megastore, talks about his quest to sell eco-friendly materials and practices -- both internally and to worldwide customers -- and lays a challenge for other global giants.
The past decade has seen slow and steady economic growth across the continent of Africa. But economist Charles Robertson has a bold thesis: Africa's about to boom. He talks through a few of the indicators -- from rising education levels to expanded global investment (and not just from China) -- that lead him to predict rapid growth for a billion people, sooner than you may think.
For the young and unemployed in the world's big cities, dreams of opportunity and wealth do come true -- but too often because they're heavily recruited by terrorist groups and other violent organizations. Human rights advocate Mohamed Ali draws on stories from his native Mogadishu to make a powerful case for innovation incubators for our cities' young and ambitious.
Here's a stat worth knowing: In the UK, 63% of men who finish short-term prison sentences are back inside within a year for another crime. Helping them stay outside involves job training, classes, therapy. And it would pay off handsomely -- but the government can't find the funds. Toby Eccles shares an imaginative idea for how to change that: the Social Impact Bond. It's an unusual bond that helps fund initiatives with a social goal through private money -- with the government paying back the investors (with interest) if the initiatives work.
Almost everything we own and use, at some point, travels to us by container ship, through a vast network of ocean routes and ports that most of us know almost nothing about. Journalist Rose George tours us through the world of shipping, the underpinning of consumer civilization.
Once the powerhouse of America's industrial might, Detroit is more recently known in the popular imagination as a fabulous ruin, crumbling and bankrupt. But city planner Toni Griffin asks us to look again -- and to imagine an entrepreneurial future for the city's 700,000 residents.
Everyone's talking about the "Internet of Things," but what exactly does that mean for our future? In this thoughtful talk, economist Marco Annunziata looks at how technology is transforming the industrial sector, creating machines that can see, feel, sense and react -- so they can be operated far more efficiently. Think: airplane parts that send an alert when they need to be serviced, or wind turbines that communicate with one another to generate more electricity. It's a future with exciting implications for us all.
You might not expect the chief operating officer of a major global corporation to look too far beyond either the balance sheet or the bottom line. But Harish Manwani, COO of Unilever, makes a passionate argument that doing so to include value, purpose and sustainability in top-level decision-making is not just savvy, it's the only way to run a 21st century business responsibly.
Sheryl Sandberg admits she was terrified to step onto the TED stage in 2010 -- because she was going to talk, for the first time, about the lonely experience of being a woman in the top tiers of business. Millions of views (and a best-selling book) later, the Facebook COO talks with the woman who pushed her to give that first talk, Pat Mitchell. Sandberg opens up about the reaction to her idea, and explores the ways that women still struggle with success.
Why do people feel so miserable and disengaged at work? Because today's businesses are increasingly and dizzyingly complex -- and traditional pillars of management are obsolete, says Yves Morieux. So, he says, it falls to individual employees to navigate the rabbit's warren of interdependencies. In this energetic talk, Morieux offers six rules for "smart simplicity." (Rule one: Understand what your colleagues actually do.)
Sustainability is pretty clearly one of the world's most important goals; but what groups can really make environmental progress in leaps and bounds? Chris McKnett makes the case that it's large institutional investors. He shows how strong financial data isn't enough, and reveals why investors need to look at a company's environmental, social and governance structures, too.
The world is full of leadership programs, but the best way to learn how to lead might be right under your nose. In this clear, candid talk, Roselinde Torres describes 25 years observing truly great leaders at work, and shares the three simple but crucial questions would-be company chiefs need to ask to thrive in the future.
What does the future of business look like? In an informative talk, Philip Evans gives a quick primer on two long-standing theories in strategy -- and explains why he thinks they are essentially invalid.
Within each of us are two selves, suggests David Brooks in this meditative short talk: the self who craves success, who builds a résumé, and the self who seeks connection, community, love -- the values that make for a great eulogy. (Joseph Soloveitchik has called these selves "Adam I" and "Adam II.") Brooks asks: Can we balance these two selves?
The subject of race can be very touchy. As finance executive Mellody Hobson says, it's a "conversational third rail." But, she says, that's exactly why we need to start talking about it. In this engaging, persuasive talk, Hobson makes the case that speaking openly about race — and particularly about diversity in hiring -- makes for better businesses and a better society.
William Black is a former bank regulator who’s seen firsthand how banking systems can be used to commit fraud — and how “liar's loans” and other tricky tactics led to the 2008 US banking crisis that threatened the international economy. In this engaging talk, Black, now an academic, reveals the best way to rob a bank — from the inside.
What makes a great leader? Management theorist Simon Sinek suggests, it’s someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility.
Here's a talk that could literally change your life. Which career should I pursue? Should I break up -- or get married?! Where should I live? Big decisions like these can be agonizingly difficult. But that's because we think about them the wrong way, says philosopher Ruth Chang. She offers a powerful new framework for shaping who we truly are.
Have you ever felt like you're talking, but nobody is listening? Here's Julian Treasure to help. In this useful talk, the sound expert demonstrates the how-to's of powerful speaking -- from some handy vocal exercises to tips on how to speak with empathy. A talk that might help the world sound more beautiful.
"Remember before the internet?" asks Joi Ito. "Remember when people used to try to predict the future?" In this engaging talk, the head of the MIT Media Lab skips the future predictions and instead shares a new approach to creating in the moment: building quickly and improving constantly, without waiting for permission or for proof that you have the right idea. This kind of bottom-up innovation is seen in the most fascinating, futuristic projects emerging today, and it starts, he says, with being open and alert to what's going on around you right now. Don't be a futurist, he suggests: be a now-ist.
We face an endless string of choices, which leads us to feel anxiety, guilt and pangs of inadequacy that we are perhaps making the wrong ones. But philosopher Renata Salecl asks: Could individual choices be distracting us from something bigger—our power as social thinkers? A bold call for us to stop taking personal choice so seriously and focus on the choices we're making collectively.
Dan Barasch and James Ramsey have a crazy plan — to create a park, filled with greenery, underneath New York City. The two are developing the Lowline, an underground greenspace the size of a football field. They're building it in a trolley terminal abandoned in 1948, using technology that harvests sunlight above-ground and directs it down below. It's a park that can thrive, even in winter.
You’re doing everything right at work, taking all the right advice, but you’re just not moving up. Why? Susan Colantuono shares a simple, surprising piece of advice you might not have heard before quite so plainly. This talk, while aimed at an audience of women, has universal takeaways -- for men and women, new grads and midcareer workers.
French economist Thomas Piketty caused a sensation in early 2014 with his book on a simple, brutal formula explaining economic inequality: r > g (meaning that return on capital is generally higher than economic growth). Here, he talks through the massive data set that led him to conclude: Economic inequality is not new, but it is getting worse, with radical possible impacts.
In 2013, international migrants sent $413 billion home to families and friends — three times more than the total of global foreign aid (about $135 billion). This money, known as remittances, makes a significant difference in the lives of those receiving it and plays a major role in the economies of many countries. Economist Dilip Ratha describes the promise of these “dollars wrapped with love” and analyzes how they are stifled by practical and regulatory obstacles.
Does a set of data make you feel more comfortable? More successful? Then your interpretation of it is likely wrong. In a surprisingly moving talk, Susan Etlinger explains why, as we receive more and more data, we need to deepen our critical thinking skills. Because it's hard to move beyond counting things to really understanding them.
Technology allows us to give cash directly to the poorest people on the planet. Should we do it? In this thought-provoking talk, veteran aid worker Joy Sun explores two ways to help the poor.
We can see the power of distributed, crowd-sourced business models every day — witness Uber, Kickstarter, Airbnb. But veteran online activist Jeremy Heimans asks: When does that kind of "new power" start to work in politics? His surprising answer: Sooner than you think. It’s a bold argument about the future of politics and power; watch and see if you agree.
We all want to use our talents to create something meaningful with our lives. But how to get started? (And ... what if you're shy?) Writer Kare Anderson shares her own story of chronic shyness, and how she opened up her world by helping other people use their own talents and passions.
An epidemic of bad, inefficient, overcrowded meetings is plaguing the world’s businesses — and making workers miserable. David Grady has some ideas on how to stop it.
It sounds counterintuitive, but by 2030, many of the world's largest economies will have more jobs than adult citizens to do those jobs. In this data-filled -- and quite charming -- talk, human resources expert Rainer Strack suggests that countries ought to look across borders for mobile and willing job seekers. But to do that, they need to start by changing the culture in their businesses.
Carol Dweck researches “growth mindset” — the idea that we can grow our brain's capacity to learn and to solve problems. In this talk, she describes two ways to think about a problem that’s slightly too hard for you to solve. Are you not smart enough to solve it … or have you just not solved it yet? A great introduction to this influential field.
Navi Radjou has spent years studying "jugaad," also known as frugal innovation. Pioneered by entrepreneurs in emerging markets who figured out how to get spectacular value from limited resources, the practice has now caught on globally. Peppering his talk with a wealth of examples of human ingenuity at work, Radjou also shares three principles for how we can all do more with less.
Making toast doesn’t sound very complicated -- until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.
What if your job didn't control your life? Brazilian CEO Ricardo Semler practices a radical form of corporate democracy, rethinking everything from board meetings to how workers report their vacation days (they don't have to). It's a vision that rewards the wisdom of workers, promotes work-life balance — and leads to some deep insight on what work, and life, is really all about. Bonus question: What if schools were like this too?
All of us want to invent that game-changing product, launch that successful company, write that best-selling book. And yet so few of us actually do it. TED Fellow and Brazilian entrepreneur Bel Pesce breaks down five easy-to-believe myths that ensure your dream projects will never come to fruition.
What's the secret to unlocking the creativity hidden inside your daily work, and giving every great idea a chance? Harvard professor Linda Hill, co-author of "Collective Genius," has studied some of the world's most creative companies to come up with a set of tools and tactics to keep great ideas flowing -- from everyone in the company, not just the designated "creatives."
In this short, provocative talk, financier Sangu Delle questions whether microfinance — small loans to small entrepreneurs -- is the best way to drive growth in developing countries. "We seem to be fixated on this romanticized idea that every poor person in Africa is an entrepreneur,” he says. "Yet, my work has taught me that most people want jobs.” Delle, a TED Fellow, makes the case for supporting large companies and factories — and clearing away the obstacles to pan-African trade.
Paul Tudor Jones II loves capitalism. It's a system that has done him very well over the last few decades. Nonetheless, the hedge fund manager and philanthropist is concerned that a laser focus on profits is, as he puts it, "threatening the very underpinnings of society." In this thoughtful, passionate talk, he outlines his planned counter-offensive, which centers on the concept of "justness."
Bill Gross has founded a lot of start-ups, and incubated many others -- and he got curious about why some succeeded and others failed. So he gathered data from hundreds of companies, his own and other people's, and ranked each company on five key factors. He found one factor that stands out from the others -- and surprised even him.
Behind the everyday bargains we all love -- the $10 manicure, the unlimited shrimp buffet -- is a hidden world of forced labor to keep those prices at rock bottom. Noy Thrupkaew investigates human trafficking – which flourishes in the US and Europe, as well as developing countries – and shows us the human faces behind the exploited labor that feeds global consumers.
For the last 12 years, LaToya Ruby Frazier has photographed friends, neighbors and family in Braddock, Pennsylvania. But though the steel town has lately been hailed as a posterchild of "rustbelt revitalization," Frazier's pictures tell a different story, of the real impact of inequality and environmental toxicity. In this short, powerful talk, the TED Fellow shares a deeply personal glimpse of an often-unseen world.
Organizations are often run according to "the superchicken model," where the value is placed on star employees who outperform others. And yet, this isn't what drives the most high-achieving teams. Business leader Margaret Heffernan observes that it is social cohesion — built every coffee break, every time one team member asks another for help — that leads over time to great results. It's a radical rethink of what drives us to do our best work, and what it means to be a leader. Because as Heffernan points out: "Companies don't have ideas. Only people do."
What do you learn when you sail around the world on your own? When solo sailor Ellen MacArthur circled the globe – carrying everything she needed with her – she came back with new insight into the way the world works, as a place of interlocking cycles and finite resources, where the decisions we make today affect what's left for tomorrow. She proposes a bold new way to see the world's economic systems: not as linear, but as circular, where everything comes around.
Modern work -- from waiting tables to crunching numbers to designing products -- is about solving brand-new problems every day, flexibly and collaboratively. But as Yves Morieux shows in this insightful talk, too often, an overload of rules, processes and metrics keeps us from doing our best work together. Meet the new frontier of productivity: cooperation.
What makes work satisfying? Apart from a paycheck, there are intangible values that, Barry Schwartz suggests, our current way of thinking about work simply ignores. It's time to stop thinking of workers as cogs on a wheel.
Scott Dinsmore quit a job that made him miserable, and spent the next four years wondering how to find work that was joyful and meaningful. He shares what he learned in this deceptively simple talk about finding out what matters to you — and then getting started doing it.
What do you want to be when you grow up? Well, if you're not sure you want to do just one thing for the rest of your life, you're not alone. In this illuminating talk, writer and artist Emilie Wapnick describes the kind of people she calls "multipotentialites" -- who have a range of interests and jobs over one lifetime. Are you one?
Josh Luber is a "sneakerhead," a collector of rare or limited sneakers. With their insatiable appetite for exclusive sneakers, these tastemakers drive marketing and create hype for the brands they love, specifically Nike, which absolutely dominates the multi-billion dollar secondary market for sneakers. Luber's company, Campless, collects data about this market and analyzes it for collectors and investors. In this talk, he takes us on a journey into this complicated, unregulated market and imagines how it could be a model for a stock market for commerce.
Given the choice between a job candidate with a perfect resume and one who has fought through difficulty, human resources executive Regina Hartley always gives the "Scrapper" a chance. As someone who grew up with adversity, Hartley knows that those who flourish in the darkest of spaces are empowered with the grit to persist in an ever-changing workplace. "Choose the underestimated contender, whose secret weapons are passion and purpose," she says. "Hire the Scrapper."
We need women to work, and we need working women to have babies. So why is America one of the only countries in the world that offers no national paid leave to new working mothers? In this incisive talk, Jessica Shortall makes the impassioned case that the reality of new working motherhood in America is both hidden and horrible: millions of women, every year, are forced back to work within just weeks of giving birth. Her idea worth spreading: the time has come for us to recognize the economic, physical and psychological costs of our approach to working mothers and their babies, and to secure our economic future by providing paid leave to all working parents.
"If you want to go out and start your own cemetery" in the UK, says Alison Killing, "you kind of can." She thinks a lot about where we die and are buried -- and in this talk, the architect and TED Fellow offers an eye-opening economic and social perspective on an overlooked feature of our towns and cities: the cemetery. Speaking specifically to UK laws, she unpacks the fascinating, sometimes funny, often contradictory laws about where you can be buried.
Challenges and problems can derail your creative process ... or they can make you more creative than ever. In the surprising story behind the best-selling solo piano album of all time, Tim Harford may just convince you of the advantages of having to work with a little mess.
The water hyacinth may look like a harmless, even beautiful flowering plant -- but it's actually an invasive aquatic weed that clogs waterways, stopping trade, interrupting schooling and disrupting everyday life. In this scourge, green entrepreneur Achenyo Idachaba saw opportunity. Follow her journey as she turns weeds into woven wonders.
Economic growth is the defining challenge of our time; without it, political and social instability rises, human progress stagnates and societies grow dimmer. But, says economist Dambisa Moyo, dogmatic capitalism isn't creating the growth we need. As she shows, in both state-sponsored and market-driven models, capitalism is failing to solve social ills, fostering corruption and creating income inequality. Moyo surveys the current economic landscape and suggests that we have to start thinking about capitalism as a spectrum so we can blend the best of different models together to foster growth.
Can global capital markets become catalysts for social change? According to investment expert Audrey Choi, individuals own almost half of all global capital, giving them (us!) the power to make a difference by investing in companies that champion social values and sustainability. "We have more opportunity today than ever before to make choices," she says. "So change your perspective. Invest in the change you want to see in the world."
Shonda Rhimes, the titan behind Grey's Anatomy, Scandal and How to Get Away With Murder, is responsible for some 70 hours of television per season, and she loves to work. "When I am hard at work, when I am deep in it, there is no other feeling," she says. She has a name for this feeling: The hum. The hum is a drug, the hum is music, the hum is God's whisper in her ear. But what happens when it stops? Is she anything besides the hum? In this moving talk, join Rhimes on a journey through her "year of yes" and find out how she got her hum back.
Uber didn't start out with grand ambitions to cut congestion and pollution. But as the company took off, co-founder Travis Kalanick wondered if there was a way to get people using Uber along the same routes to share rides, reducing costs and carbon footprint along the way. The result: uberPOOL, the company's carpooling service, which in its first eight months took 7.9 million miles off the roads and 1,400 metric tons of carbon dioxide out of the air in Los Angeles. Now, Kalanick says carpooling could work for commuters in the suburbs, too. "With the technology in our pockets today, and a little smart regulation," he says, "we can turn every car into a shared car, and we can reclaim our cities starting today."
"Great dreams aren't just visions," says Astro Teller, "They're visions coupled to strategies for making them real." The head of X (formerly Google X), Teller takes us inside the "moonshot factory," as it's called, where his team seeks to solve the world's biggest problems through experimental projects like balloon-powered Internet and wind turbines that sail through the air. Find out X's secret to creating an organization where people feel comfortable working on big, risky projects and exploring audacious ideas.
If you've taken a career break and are now looking to return to the workforce, would you consider taking an internship? Career reentry expert Carol Fishman Cohen thinks you should. In this talk, hear about Cohen's own experience returning to work after a career break, her work championing the success of "relaunchers" and how employers are changing how they engage with return-to-work talent.
Is it possible to run a company and reinvent it at the same time? For business strategist Knut Haanaes, the ability to innovate after becoming successful is the mark of a great organization. He shares insights on how to strike a balance between perfecting what we already know and exploring totally new ideas -- and lays out how to avoid two major strategy traps.
Trust: How do you earn it? Banks use credit scores to determine if you're trustworthy, but there are about 2.5 billion people around the world who don't have one to begin with -- and who can't get a loan to start a business, buy a home or otherwise improve their lives. Hear how TED Fellow Shivani Siroya is unlocking untapped purchasing power in the developing world with InVenture, a start-up that uses mobile data to create a financial identity. "With something as simple as a credit score," says Siroya, "we're giving people the power to build their own futures."
Will we do whatever it takes to fight climate change? Back in 2008, following the global financial crisis, governments across the world adopted a "whatever it takes" commitment to monetary recovery, issuing $250 billion worth of international currency to stem the collapse of the economy. In this delightfully wonky talk, financial expert Michael Metcalfe suggests we can use that very same unconventional monetary tool to fund a global commitment to a green future.
What are your dreams? Better yet, what are your broken dreams? Dan Pallotta dreams of a time when we are as excited, curious and scientific about the development of our humanity as we are about the development of our technology. "What we fear most is that we will be denied the opportunity to fulfill our true potential," Pallotta says. "Imagine living in a world where we simply recognize that deep, existential fear in one another -- and love one another boldly because we know that to be human is to live with that fear."
"I believe that losing my hearing was one of the greatest gifts I've ever received," says Elise Roy. As a disability rights lawyer and design thinker, she knows that being Deaf gives her a unique way of experiencing and reframing the world -- a perspective that could solve some of our largest problems. As she says: "When we design for disability first, you often stumble upon solutions that are better than those when we design for the norm."
How do you build a product people really want? Allow consumers to be a part of the process. "Empathy for what your customers want is probably the biggest leading indicator of business success," says designer Tom Hulme. In this short talk, Hulme lays out three insightful examples of the intersection of design and user experience, where people have developed their own desire paths out of necessity. Once you know how to spot them, you'll start noticing them everywhere.
Professional Arab women juggle more responsibilities than their male counterparts, and they face more cultural rigidity than Western women. What can their success teach us about tenacity, competition, priorities and progress? Tracing her career as an engineer, advocate and mother in Abu Dhabi, Leila Hoteit shares three lessons for thriving in the modern world.
Machine learning isn't just for simple tasks like assessing credit risk and sorting mail anymore -- today, it's capable of far more complex applications, like grading essays and diagnosing diseases. With these advances comes an uneasy question: Will a robot do your job in the future?
If you want to build a business that lasts, there may be no better place to look for inspiration than your own immune system. Join strategist Martin Reeves as he shares startling statistics about shrinking corporate life spans and explains how executives can apply six principles from living organisms to build resilient businesses that flourish in the face of change.
What happens when the way we buy, sell and pay for things changes, perhaps even removing the need for banks or currency exchange bureaus? That's the radical promise of a world powered by cryptocurrencies like Bitcoin and Ethereum. We're not there yet, but in this sparky talk, digital currency researcher Neha Narula describes the collective fiction of money -- and paints a picture of a very different looking future.
Economic growth has been slowing for the past 50 years, but relief might come from an unexpected place -- a new form of manufacturing that is neither what you thought it was nor where you thought it was. Industrial systems thinker Olivier Scalabre details how a fourth manufacturing revolution will produce a macroeconomic shift and boost employment, productivity and growth.
What is the blockchain? If you don't know, you should; if you do, chances are you still need some clarification on how it actually works. Don Tapscott is here to help, demystifying this world-changing, trust-building technology which, he says, represents nothing less than the second generation of the internet and holds the potential to transform money, business, government and society.
How much do you get paid? How does it compare to the people you work with? You should know, and so should they, says management researcher David Burkus. In this talk, Burkus questions our cultural assumptions around keeping salaries secret and makes a compelling case for why sharing them could benefit employees, organizations and society.
Who says change needs to be hard? Organizational change expert Jim Hemerling thinks adapting your business in today's constantly-evolving world can be invigorating instead of exhausting. He outlines five imperatives, centered around putting people first, for turning company reorganization into an empowering, energizing task for all.
Something profound is changing our concept of trust, says Rachel Botsman. While we used to place our trust in institutions like governments and banks, today we increasingly rely on others, often strangers, on platforms like Airbnb and Uber and through technologies like the blockchain. This new era of trust could bring with it a more transparent, inclusive and accountable society -- if we get it right. Who do you trust?
Your company might have donated money to help solve humanitarian issues, but you could have something even more useful to offer: your data. Mallory Freeman shows us how private sector companies can help make real progress on big problems -- from the refugee crisis to world hunger -- by donating untapped data and decision scientists. What might your company be able to contribute?
In the face of artificial intelligence and machine learning, we need a new radical humanism, says Tim Leberecht. For the self-described "business romantic," this means designing organizations and workplaces that celebrate authenticity instead of efficiency and questions instead of answers. Leberecht proposes four (admittedly subjective) principles for building beautiful organizations.
Say hello to the decentralized economy -- the blockchain is about to change everything. In this lucid explainer of the complex (and confusing) technology, Bettina Warburg describes how the blockchain will eliminate the need for centralized institutions like banks or governments to facilitate trade, evolving age-old models of commerce and finance into something far more interesting: a distributed, transparent, autonomous system for exchanging value.
Speaking up is hard to do, even when you know you should. Learn how to assert yourself, navigate tricky social situations and expand your personal power with sage guidance from social psychologist Adam Galinsky.
Soap operas and telenovelas may be (ahem) overdramatic, but as Kate Adams shows us, their exaggerated stories and characters often cast light on the problems of real life. In this sparkling, funny talk, Adams, a former assistant casting director for "As the World Turns," shares four lessons for life and business that we can learn from melodramas.
In every workplace, there are three basic kinds of people: givers, takers and matchers. Organizational psychologist Adam Grant breaks down these personalities and offers simple strategies to promote a culture of generosity and keep self-serving employees from taking more than their share.
Freedom from cars, freedom from sprawl, freedom to walk your city! City planner Jeff Speck shares his "general theory of walkability" -- four planning principles to transform sprawling cities of six-lane highways and 600-foot blocks into safe, walkable oases full of bike lanes and tree-lined streets.
Your boss probably isn't paying you what you're worth -- instead, they're paying you what they think you're worth. Take the time to learn how to shape their thinking. Pricing consultant Casey Brown shares helpful stories and learnings that can help you better communicate your value and get paid for your excellence.
Conflict is bad; compromise, consensus and collaboration are good -- or so we're told. Lawyer and bioethicist Jonathan Marks challenges this conventional wisdom, showing how governments can jeopardize public health, human rights and the environment when they partner with industry. An important, timely reminder that common good and common ground are not the same thing.
Financial literacy isn't a skill -- it's a lifestyle. Take it from Curtis "Wall Street" Carroll. As an incarcerated individual, Carroll knows the power of a dollar. While in prison, he taught himself how to read and trade stocks, and now he shares a simple, powerful message: we all need to be more savvy with our money.
Each year, one in seven large corporations commits fraud. Why? To find out, Alexander Wagner takes us inside the economics, ethics and psychology of doing the right thing. Join him for an introspective journey down the slippery slopes of deception as he helps us understand why people behave the way they do.
When Richard J. Berry, the mayor of Albuquerque, saw a man on a street corner holding a cardboard sign that read "Want a job," he decided to take him (and others in his situation) up on it. He and his staff started a citywide initiative to help the homeless by giving them day jobs and a place to sleep -- and the results were incredible. Find out how your city can replicate Albuquerque's model with this frank and optimistic talk.
Another economic reality is possible -- one that values community, sustainability and resiliency instead of profit by any means necessary. Niki Okuk shares her case for cooperative economics and a vision for how working-class people can organize and own the businesses they work for, making decisions for themselves and enjoying the fruits of their labor.
What if you knew what your coworkers really thought about you and what they were really like? Ray Dalio makes the business case for using radical transparency and algorithmic decision-making to create an idea meritocracy where people can speak up and say what they really think -- even calling out the boss is fair game. Learn more about how these strategies helped Dalio create one of the world's most successful hedge funds and how you might harness the power of data-driven group decision-making.
We've heard a lot of rhetoric lately suggesting that countries like the US are losing valuable manufacturing jobs to lower-cost markets like China, Mexico and Vietnam -- and that protectionism is the best way forward. But those jobs haven't disappeared for the reasons you may think, says border and logistics specialist Augie Picado. He gives us a reality check about what global trade really looks like and how shared production and open borders help us make higher quality products at lower costs.
Chika Ezeanya-Esiobu wants to see Africans unleash their suppressed creative and innovative energies by acknowledging the significance of their indigenous, authentic knowledge. In this powerful talk, she shares examples of untapped, traditional African knowledge in agriculture and policy-making, calling on Africans to make progress by validating and dignifying their reality.
We've all heard that robots are going to take our jobs -- but what can we do about it? Innovation expert David Lee says that we should start designing jobs that unlock our hidden talents and passions -- the things we spend our weekends doing -- to keep us relevant in the age of robotics. "Start asking people what problems they're inspired to solve and what talents they want to bring to work," Lee says. "When you invite people to be more, they can amaze us with how much more they can be."
It's never too late to reinvent yourself. Take it from Paul Tasner -- after working continuously for other people for 40 years, he founded his own start-up at age 66, pairing his idea for a business with his experience and passion. And he's not alone. As he shares in this short, funny and inspirational talk, seniors are increasingly indulging their entrepreneurial instincts -- and seeing great success.
Margrethe Vestager wants to keep European markets competitive -- which is why, on behalf of the EU, she's fined Google $2.8 billion for breaching antitrust rules, asked Apple for $15.3 billion in back taxes and investigated a range of companies, from Gazprom to Fiat, for anti-competitive practices. In an important talk about the state of the global business, she explains why markets need clear rules -- and how even the most innovative companies can become a problem when they become too dominant. "Real and fair competition has a vital role to play in building the trust we need to get the best of our societies," Vestager says. "And that starts with enforcing our rules."
Niti Bhan studies business strategy for Africa's informal markets: the small shops and stands, skilled craftspeople and laborers who are the invisible engine that keeps the continent's economy running. It's tempting to think of these workers as tax-dodgers, even criminals -- but Bhan makes the case that this booming segment of the economy is legitimate and worthy of investment. "These are the fertile seeds of businesses and enterprises," Bhan says. "Can we start by recognizing these skills and occupations?"
When Gretchen Carlson spoke out about her experience of workplace sexual harassment, it inspired women everywhere to take their power back and tell the world what happened to them. In a remarkable, fierce talk, she tells her story -- and identifies three specific things we can all do to create safer places to work. "We will no longer be underestimated, intimidated or set back," Carlson says. "We will stand up and speak up and have our voices heard. We will be the women we were meant to be."
Mumbai, Delhi, Chennai, Kolkata -- all the major cities across India have one great thing in common: they welcome people arriving in search of work. But what lies at the other end of such openness and acceptance? Sadly, a shortage of housing for an estimated 100 million people, many of whom end up living in informal settlements. Gautam Bhan, a human settlement expert and researcher, is boldly reimagining a solution to this problem. He shares a new vision of urban India where everyone has a safe, sturdy home. (In Hindi with English subtitles)
What's the harm in buying a knock-off purse or a fake designer watch? According to counterfeit investigator Alastair Gray, fakes like these fund terrorism and organized crime. Learn more about the trillion-dollar underground economy of counterfeiting -- from the criminal organizations that run it to the child labor they use to produce its goods -- as well as measures you can take to help stop it. "Let's shine a light on the dark forces of counterfeiting that are hiding in plain sight," Gray says.
We all share one planet -- we breathe the same air, drink the same water and depend on the same oceans, forests and biodiversity. Economist Naoko Ishii is on a mission to protect these shared resources, known as the global commons, that are vital for our survival. In an eye-opening talk about the wellness of the planet, Ishii outlines four economic systems we need to change to safeguard the global commons, making the case for a new kind of social contract with the earth.
Africa needs engineers, but its engineering students often end up working at auditing firms and banks. Why? Kamau Gachigi suspects it's because they don't have the spaces and materials needed to test their ideas and start businesses. To solve this problem, Gachigi started Gearbox, a makerspace and hardware accelerator that provides a rapid prototyping environment for both professionals and people with no formal engineering background. In this forward-thinking talk, he shares some of the extraordinary projects and innovations coming out of his Kenyan fab lab.
When trying to come up with a new idea, we all have times when we get stuck. But according to research by behavioral and learning scientist Marily Oppezzo, getting up and going for a walk might be all it takes to get your creative juices flowing. In this fun, fast talk, she explains how walking could help you get the most out of your next brainstorm.
What does it look like when someone in Sweden brushes their teeth or when someone in Rwanda makes their bed? Anna Rosling Rönnlund wants all of us to find out, so she sent photographers to 264 homes in 50 countries (and counting!) to document the stoves, bed, toilets, toys and more in households from every income bracket around the world. See how families live in Latvia or Burkina Faso or Peru as Rosling Rönnlund explains the power of data visualization to help us better understand the world.
"The only way we're going to make substantial progress on the challenging problems of our time is for business to drive the solutions," says social impact strategist Wendy Woods. In a data-packed talk, Woods shares a fresh way to assess the impact all parts of business can have on all parts of society, and then adjust them to not only do less harm but actually improve things. Learn more about how executives can move beyond corporate social responsibility to "total societal impact" -- for the benefit of both a company's bottom line and society at large.
What is it about unfairness? Whether it's not being invited to a friend's wedding or getting penalized for bad luck or an honest mistake, unfairness often makes us so upset that we can't think straight. And it's not just a personal issue -- it's also bad for business, says Marco Alverà. He explains how his company works to create a culture of fairness -- and how tapping into our innate sense of what's right and wrong makes for happier employees and better results.
We often find ourselves stuck in narrow social circles with similar people. What habits confine us, and how can we break them? Organizational psychologist Tanya Menon considers how we can be more intentional about expanding our social universes -- and how it can lead to new ideas and opportunities.
Experimental psychologist Petter Johansson researches choice blindness -- a phenomenon where we convince ourselves that we're getting what we want, even when we're not. In an eye-opening talk, he shares experiments (designed in collaboration with magicians!) that aim to answer the question: Why do we do what we do? The findings have big implications for the nature of self-knowledge and how we react in the face of manipulation. You may not know yourself as well as you think you do.
Very few of us hold jobs that line up directly with our past experiences or what we studied in college. Take TED Resident Jason Shen; he studied biology but later became a product manager at a tech company. In this quick, insightful talk about human potential, Shen shares some new thinking on how job seekers can make themselves more attractive -- and why employers should look for ability over credentials.
Driving in Johannesburg one day, Tapiwa Chiwewe noticed an enormous cloud of air pollution hanging over the city. He was curious and concerned but not an environmental expert -- so he did some research and discovered that nearly 14 percent of all deaths worldwide in 2012 were caused by household and ambient air pollution. With this knowledge and an urge to do something about it, Chiwewe and his colleagues developed a platform that uncovers trends in pollution and helps city planners make better decisions. "Sometimes just one fresh perspective, one new skill set, can make the conditions right for something remarkable to happen," Chiwewe says. "But you need to be bold enough to try."
"Where do great ideas come from?" Starting with this question in mind, Vittorio Loreto takes us on a journey to explore a possible mathematical scheme that explains the birth of the new. Learn more about the "adjacent possible" -- the crossroads of what's actual and what's possible -- and how studying the math that drives it could explain how we create new ideas.
As CEO of the Global Fund for Women, Musimbi Kanyoro works to support women and their ideas so they can expand and grow. She introduces us to the Maragoli concept of "isirika" -- a pragmatic way of life that embraces the mutual responsibility to care for one another -- something she sees women practicing all over the world. And she calls for those who have more to give more to people working to improve their communities. "Imagine what it would look like if you embraced isirika and made it your default," Kanyoro says. "What could we achieve for each other? For humanity?" Let's find out -- together.
In 2009, journalist and screenwriter Drew Philp bought a ruined house in Detroit for $500. In the years that followed, as he gutted the interior and removed the heaps of garbage crowding the rooms, he didn't just learn how to repair a house -- he learned how to build a community. In a tribute to the city he loves, Philp tells us about "radical neighborliness" and makes the case that we have "the power to create the world anew together and to do it ourselves when our governments refuse."
From rides to homes and beyond, we're sharing everything these days, with the help of digital tools. But as modern and high-tech as the sharing economy seems, it's been alive in Africa for centuries, according to author Robert Neuwirth. He shares fascinating examples -- like apprenticeships that work like locally generated venture capital and systems for allocating scarce water -- and says that if we can propagate and scale these models, they could help communities thrive from the bottom up.
Business school professor Amy Edmondson studies "teaming," where people come together quickly (and often temporarily) to solve new, urgent or unusual problems. Recalling stories of teamwork on the fly, such as the incredible rescue of 33 miners trapped half a mile underground in Chile in 2010, Edmondson shares the elements needed to turn a group of strangers into a quick-thinking team that can nimbly respond to challenges.
What would a sustainable, universally beneficial economy look like? "Like a doughnut," says Oxford economist Kate Raworth. In a stellar, eye-opening talk, she explains how we can move countries out of the hole -- where people are falling short on life's essentials -- and create regenerative, distributive economies that work within the planet's ecological limits.
Netflix changed the world of entertainment -- first with DVD-by-mail, then with streaming media and then again with sensational original shows like "Orange Is the New Black" and "Stranger Things" -- but not without taking its fair share of risks. In conversation with TED curator Chris Anderson, Netflix co-founder and CEO Reed Hastings discusses the company's bold internal culture, the powerful algorithm that fuels their recommendations, the $8 billion worth of content they're investing in this year and his philanthropic pursuits supporting innovative education, among much more.
Our leaders and institutions are failing us, but it's not always because they're bad or unethical, says venture capitalist John Doerr -- often, it's simply because they're leading us toward the wrong objectives. In this practical talk, Doerr shows us how we can get back on track with "Objectives and Key Results," or OKRs -- a goal-setting system that's been employed by the likes of Google, Intel and Bono to set and execute on audacious goals. Learn more about how setting the right goals can mean the difference between success and failure -- and how we can use OKRs to hold our leaders and ourselves accountable.
The Chinese internet has grown at a staggering pace -- it now has more users than the combined populations of the US, UK, Russia, Germany, France and Canada. Even with its imperfections, the lives of once-forgotten populations have been irrevocably elevated because of it, says South China Morning Post CEO Gary Liu. In a fascinating talk, Liu details how the tech industry in China has developed -- from the innovative, like AI-optimized train travel, to the dystopian, like a social credit rating that both rewards and restricts citizens.
It's time to invest in face-to-face training that empowers employees to have difficult conversations, says Tamekia MizLadi Smith. In a witty, provocative talk, Smith shares a workplace training program called "I'm G.R.A.C.E.D." that will inspire bosses and employees alike to communicate with compassion and respect. Bottom line: always let people know why their work matters.
Luck is rarely a lightning strike, isolated and dramatic -- it's much more like the wind, blowing constantly. Catching more of it is easy but not obvious. In this insightful talk, Stanford engineering school professor Tina Seelig shares three unexpected ways to increase your luck -- and your ability to see and seize opportunities.
We celebrate bold entrepreneurs whose ingenuity led them to success, but what happens to those who fail? Far too often, they bury their stories out of shame or humiliation -- and miss out on a valuable opportunity for growth, says author and entrepreneur Leticia Gasca. In this thoughtful talk, Gasca calls for business owners to open up about their failures and makes the case for replacing the idea of "failing fast" with a new mantra: fail mindfully.
Struggling to budget and manage finances is common -- but talking honestly and openly about it isn't. Why do we hide our problems around money? In this thoughtful, personal talk, author Tammy Lally encourages us to break free of "money shame" and shows us how to stop equating our bank accounts with our self-worth.
Imagine a workplace where people of all colors and races are able to climb every rung of the corporate ladder -- and where the lessons we learn about diversity at work actually transform the things we do, think and say outside the office. How do we get there? In this candid talk, inclusion advocate Janet Stovall shares a three-part action plan for creating workplaces where people feel safe and expected to be their unassimilated, authentic selves.
Sex buying doesn't just happen late at night on street corners in the shady part of town -- it also happens online, in the middle of the workday, using company equipment and resources. With this problem comes an opportunity, says attorney Nikki Clifton, because it means that the business community is in a unique position to educate and mobilize their employees to fight sex trafficking. In an honest talk, Clifton outlines how businesses can help, from setting clear policies to hiring survivors.
We're living in a golden era of innovation, says entrepreneur Ashwini Anburajan -- but venture capital hasn't evolved to keep up, and start-ups aren't getting the funding they need to grow. In this quick talk, she shares the story of how her company became part of an entirely new way to raise capital, using the powers of cooperation and cryptocurrency.
Many African countries are poor for a simple reason, says entrepreneur Magatte Wade: governments have created far too many obstacles to starting and running a business. In this passionate talk, Wade breaks down the challenges of doing business on the continent and offers some solutions of her own -- while calling on leaders to do their part, too.
We're taught to believe that hard work and dedication will lead to success, but that's not always the case. Gender, race, ethnicity, religion, disability, sexual orientation are among the many factors that affect our chances, says writer and advocate Melinda Epler, and it's up to each of us to be allies for those who face discrimination. In this actionable talk, Epler shares three ways to support people who are underrepresented in the workplace. "There's no magic wand for correcting diversity and inclusion," she says. "Change happens one person at a time, one act at a time, one word at a time."
For the first time ever, we have five generations in the workplace at the same time, says entrepreneur Chip Conley. What would happen if we got intentional about how we all work together? In this accessible talk, Conley shows how age diversity makes companies stronger and calls for different generations to mentor each other at work, with wisdom flowing from old to young and young to old alike.
In a talk that's equal parts funny and urgent, consultant Vinay Shandal shares stories of the world's top activist investors, showing how individuals and institutions can take a page from their playbook and put pressure on companies to drive positive change. "It's your right to have your money managed in line with your values," Shandal says. "Use your voice, and trust that it matters."
What if your attachment to being a "good" person is holding you back from actually becoming a better person? In this accessible talk, social psychologist Dolly Chugh explains the puzzling psychology of ethical behavior -- like why it's hard to spot your biases and acknowledge mistakes -- and shows how the path to becoming better starts with owning your mistakes. "In every other part of our lives, we give ourselves room to grow -- except in this one, where it matters most," Chugh says.
Some days, it feels like the only thing we can agree on is that we can't agree -- on anything. Drawing on her background as a world debate champion, Julia Dhar offers three techniques to reshape the way we talk to each other so we can start disagreeing productively and finding common ground -- over family dinners, during work meetings and in our national conversations.
Think about the most tired you've ever been at work. It probably wasn't when you stayed late or came home from a road trip -- chances are it was when you had someone looking over your shoulder, watching your each and every move. "If we know that micromanagement isn't really effective, why do we do it?" asks entrepreneur Chieh Huang. In a funny talk packed with wisdom and humility, Huang shares the cure for micromanagement madness -- and how to foster innovation and happiness at work.
Hard work, resilience and grit lead to success, right? This narrative pervades the way we think, says economist Darrick Hamilton, but the truth is that our chances at economic security have less to do with what we do and more to do with the wealth position we're born into. Enter "baby bonds": trust accounts of up to $60,000 for every newborn, calibrated to the wealth of their family. Learn how this bold proposal could help us reduce inequality -- and give every child personal seed money for important things like going to college, buying a home or starting a business. "Without capital, inequality is locked in," Hamilton says. "When it comes to economic security, wealth is both the beginning and the end."
Companies are counting on their future leaders to manage with more speed, flexibility and trust than ever before. But how can middle managers climb the corporate ladder while also challenging the way things have always been done? Leadership expert Elizabeth Lyle offers a new approach to breaking the rules while you're on your way up, sharing creative ways organizations can give middle managers the space and coaching they need to start leading differently.
What does it take to build the fast, flexible, creative teams needed to challenge entrenched work culture? For transformation expert Martin Danoesastro, it all starts with one question: "What are you willing to give up?" He shares lessons learned from companies on both sides of the innovation wave on how to structure your organization so that people at all levels are empowered to make decisions fast and respond to change.
The workplace is often presented as a meritocracy, where you can succeed by putting your head down and working hard. Wall Street veteran Carla Harris learned early in her career that this a myth. The key to actually getting ahead? Get a sponsor: a person who will speak on your behalf in the top-level, closed-door meetings you're not invited to (yet). Learn how to identify and develop a productive sponsor relationship in this candid, powerful talk.
Women own 39 percent of all businesses in the US, but female entrepreneurs get only two percent of venture funding. What's causing this gap? Dana Kanze shares research suggesting that it might be the types of questions start-up founders get asked when they're invited to pitch. Whether you're starting a new business or just having a conversation, learn how to spot the kinds of questions you're being asked -- and how to respond more effectively.
What can we learn from the world's most enduringly creative people? They "slow-motion multitask," actively juggling multiple projects and moving between topics as the mood strikes -- without feeling hurried. Author Tim Harford shares how innovators like Einstein, Darwin, Twyla Tharp and Michael Crichton found their inspiration and productivity through cross-training their minds.
You know the "forgotten middle": they're the students, coworkers and regular people who are often overlooked because they're seen as neither exceptional nor problematic. How can we empower them to reach their full potential? Sharing her work helping young people get to and through college, social activist Danielle R. Moss challenges us to think deeper about who deserves help and attention -- and shows us how to encourage those in the middle to dream big.
In a world deeply divided, how do we have hard conversations with nuance, curiosity, respect? Veteran reporter Eve Pearlman introduces "dialogue journalism": a project where journalists go to the heart of social and political divides to support discussions between people who disagree. See what happened when a group that would have never otherwise met -- 25 liberals from California and 25 conservatives from Alabama -- gathered to talk about contentious issues. "Real connection across difference: this is a salve that our democracy sorely needs," Pearlman says.
What should modern leadership look like? Entrepreneur and former Icelandic presidential candidate Halla Tómasdóttir thinks global leaders need to change their ways -- or risk becoming irrelevant. In a conversation with curator Bryn Freedman, she shows how anybody can step up and make a difference, even if you don't yet have power. "There's a leader inside every single one of us," she says, "and our most important work in life is to release that leader."
The Silent Generation, baby boomers, Generation X, millennials, Gen Z -- we're all in the workforce together. How are our assumptions about each other holding us back from working and communicating better? Social psychologist Leah Georges shows how we're more similar than different and offers helpful tactics for navigating the multigenerational workplace.
Can Twitter be saved? In a wide-ranging conversation with TED's Chris Anderson and Whitney Pennington Rodgers, Twitter CEO Jack Dorsey discusses the future of the platform -- acknowledging problems with harassment and moderation and proposing some fundamental changes that he hopes will encourage healthy, respectful conversations. "Are we actually delivering something that people value every single day?" Dorsey asks.